FaultScore

FaultScore report

2014 Nissan Murano problems

Owners have filed 173 complaints about the 2014 Nissan Murano with NHTSA between 2014 and 2026. The largest single group is the other & unspecified. Across this model's run it ranks 12 of 20 worst.

B

FaultScore 39/100

Higher is worse. Measured against the other years of the Nissan Murano.

How this is worked out

The numbers

173

Complaints

9

Crashes reported

0

Fires reported

7

Injuries reported

1 complaint reports a death.

55,500 mi

Median mileage at failure

Half of reported failures happened before this

35%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 23 vs 50 Severity 51 vs 50 Early failure 60 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Nissan Murano. 50 means typical for this model; 100 means roughly double.
Severity — 51
9.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 60
35% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Nissan Murano

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Nissan Murano

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 53,000 miles

Median failure at 95,500 miles

Steering 22 12.7%

1 crashes, 0 fires · median 43,600 mi

Median failure at 50,000 miles

Airbags 12 6.9%

2 crashes, 0 fires · median 27,648 mi

Median failure at 40,545 miles

Electrical System 8 4.6%

Median failure at 57,586 miles

Engine & Cooling 8 4.6%

Median failure at 125,600 miles

Brakes 6 3.5%

3 crashes, 0 fires · median 44,000 mi

Fuel & Propulsion 4 2.3%

2 crashes, 0 fires · median 11,000 mi

Acceleration & Cruise Control 4 2.3%

1 crashes, 0 fires · median 78,500 mi

Driver Assist & Collision Avoidance 3 1.7%

Median failure at 1,400 miles

Doors, Latches & Locks 1 0.6%

Median failure at 35,000 miles

Seats 1 0.6%

Median failure at 119,000 miles

Wheels 1 0.6%

Median failure at 61,000 miles

Tires 1 0.6%

Median failure at 12,800 miles

Suspension 1 0.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 6 5.5%
10,000 – 24,999 miles 12 10.9%
25,000 – 49,999 miles 31 28.2%
50,000 – 74,999 miles 26 23.6%
75,000 – 99,999 miles 13 11.8%
100,000 – 149,999 miles 16 14.5%
150,000+ miles 6 5.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2014 peak 9 Jul 2026

Recalls on the 2014 Nissan Murano

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2017148 4,930 units in Canada

Steering

On certain vehicles, the high pressure power steering hose could separate due to an incorrect clamp. If the hose were to separate, it could cause a power steering fluid leak, resulting in increased steering effort and potential for a fire in the presence of an ignition source. This could increase the risk of injury and/or damage to property. Correction: Dealers will install a power steering high pressure hose kit.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 70,000 miles Collinsville, VA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO SLIDE DOWN A HILL. THE VEHICLE THEN CRASHED INTO TWO TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL BODY SHOP. THE DEALER WAS NOT CONTACTED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11104243 — an unverified report by a vehicle owner.

at 70,000 miles Collinsville, VA Crash 1 injured

STEERING:ELECTRIC POWER ASSIST SYSTEM

TL* THE CONTACT OWNED A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO SLIDE DOWN A HILL. THE VEHICLE THEN CRASHED INTO TWO TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL BODY SHOP. THE DEALER WAS NOT CONTACTED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11104243 — an unverified report by a vehicle owner.

at 23,000 miles Painted Post, NY 1 killed

ENGINE

THE PUSH BUTTON START DIDN'T SHUT OFF THE ENGINE WHEN IT WAS PUT IN THE GARAGE RESULTING IN THE CARBON MONOXIDE POISONING OF MY MOTHER. *TT

NHTSA complaint #11103529 — an unverified report by a vehicle owner.

at 25,296 miles Lake View, NY Crash 1 injured

AIR BAGS

FRACTURED STERNUM AS AIR BAG FAILED TO PROTECT OCCUPANT IN A CRASH. VEHICLE WAS MOVING AND HIT A VEHICLE THAT FAILED TO STOP AT STOP SIGN

NHTSA complaint #11056214 — an unverified report by a vehicle owner.

at 62,000 miles Hampton, VA Crash 2 injured

SERVICE BRAKES

ON OCT 31,2017 I ATTEMPTED TO STOP MY MURANO ON MERCURY BLVD AND IT WOULD NOT STOP. I HIT THE BRAKES AGAIN AND IT WOULD NOT SLOW DOWN OR STOP, THEN TRIED ATTEMPTED AGAIN AND IT WOULD NOT SLOW DOWN OR STOP. IT RESULTED INTO ME HITTING ANOTHER CAR AND MY TRUCK IS A TOTAL LOST AT THIS POINT. MY INSURANCE COMPANY WILL TOTAL IT OUT. I SEE THERE ARE TWO OTHER COMPLAINTS ON THIS VERY SAME THING. THIS REALLY NEED TO BE LOOKED INTO.

NHTSA complaint #11042750 — an unverified report by a vehicle owner.

Brooklyn, NY Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 3 MPH AND ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY EXPERIENCED UNINTENDED ACCELERATION WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A METAL RAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #10945637 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 70,172 miles Purcellville, VA

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the purchase, it was discovered via the national motor vehicle title information system that the mileage was 70,172.

NHTSA complaint #11750515 — an unverified report by a vehicle owner.

Millbrook, AL

STEERING

I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.

NHTSA complaint #11736119 — an unverified report by a vehicle owner.

at 125,600 miles Southport, NC

ENGINE

The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.

NHTSA complaint #11735510 — an unverified report by a vehicle owner.

at 125,600 miles Southport, NC

SERVICE BRAKES

The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.

NHTSA complaint #11735510 — an unverified report by a vehicle owner.

at 125,600 miles Southport, NC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT:BELT

The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.

NHTSA complaint #11735510 — an unverified report by a vehicle owner.

at 179,613 miles South Port, NC

ELECTRICAL SYSTEM

The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.

NHTSA complaint #11732398 — an unverified report by a vehicle owner.

at 179,613 miles South Port, NC

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.

NHTSA complaint #11732398 — an unverified report by a vehicle owner.

Kent, OH

STEERING

My Power steering and Serpentine belt needs replaced as well with the pulley.

NHTSA complaint #11716140 — an unverified report by a vehicle owner.

Kent, OH

UNKNOWN OR OTHER

My Power steering and Serpentine belt needs replaced as well with the pulley.

NHTSA complaint #11716140 — an unverified report by a vehicle owner.

Landenberg, PA

POWER TRAIN

On multiple occasions now the transmission has failed to switch gears causing the RPM's to stay elevated while no additional power has been created. This happens mostly on the highway at 55 to 60 mph but has also happened on side/back roads especially when changing elevation (up or down hill). The repair shop said it is throwing transmission repair codes and that this type of transmission is not worth fixing. They would simply need to order a new one from Nissan at between $7,500.00 to $8,500.00 dollars. Great money making scheme for Nissan. There are multiple complaints of this problem for the 2014 Murano and there are recalls on Nissan transmissions from other years. This seems to be a significant problem with the 2014 Murano as well and should be considered a recall situation for which Nissan is responsible.

NHTSA complaint #11708165 — an unverified report by a vehicle owner.

Tolleson, AZ

AIR BAGS

Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via mechanic the issue is pointing towards bad communication from the airbag control module and the OCS being bad. This should be a recall. As the repairs can cost easily over 2000 per Nissan Dealer and online forums.

NHTSA complaint #11691281 — an unverified report by a vehicle owner.

Helena, AL

POWER TRAIN

I have done a lot of research on these Nissan Muranos and other Nissan models. There are recalls for this exact same issue on models 2015-2019 and I have a 2014. I have viewed many complaints and reviews that state owners also have problem with the CVT transmission. Mine is giving error messages and been acting up while on the interstate. It will jolt into 4 rpm and higher and stay there. This always happens on the interstate and has happened a few times on slower speed limit roads. Seems like the issue is mainly when the car is over 60mph on the interstate. It seems very dangerous and I know Nissan CVT transmission have been recalled. I only have 132,000 miles on my vehicle and many mechanics have told me that it should not be going out like this with this few miles.

NHTSA complaint #11681175 — an unverified report by a vehicle owner.

Huntsville, AL

ENGINE

Engine failure.

NHTSA complaint #11678965 — an unverified report by a vehicle owner.

at 146,450 miles Nevada, MO

ENGINE

The contact’s spouse owns a 2014 Nissan Murano. The contact stated that while his spouse was driving 30 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was steered to side of the road and restarted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 146,450.

NHTSA complaint #11671155 — an unverified report by a vehicle owner.

Plano, TX

AIR BAGS

It seems I am facing the same issue as RS19-004C - DTC B00A0-00 STORED

NHTSA complaint #11664819 — an unverified report by a vehicle owner.

at 170,000 miles Milwaukee, WI

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine overheated. In addition, the contact stated that several days later, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leaking radiator. The contact was informed that the exhaust assembly and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 170,000.

NHTSA complaint #11658226 — an unverified report by a vehicle owner.

Pflugerville, TX

AIR BAGS

The airbag warning indicator lit up on my Nisan Murano dash board. This is safety concern for me and my family. When I took my vehicle to Nissan dealer to have it checked, they said there was a recall on it which expired. I bought this vehicle in 2021. I did not get any recall notice. The cost to address the issue per dealers estimate is more than $4,000.00. Why is Nisan refusing to address this?

NHTSA complaint #11641896 — an unverified report by a vehicle owner.

Cudahy, WI

AIR BAGS

The safety issue is with a 2014 Nissan Murano. April 22, 2024, the air bag light is on steady, so the vehicle was taken to a Nissan dealer to determine the repairs that are necessary. The Nissan dealer determined the battery charge was low and recharged the battery. The air bag light went off afterwards for 6 months. Then on 1-27-25, the Nissan Murano was again brought to the Nissan Dealer to determine why the air bag light was on. The technician diagnostic scan for codes found code B00A0 stored, in airbag for occupant detection system error. In plain terms, the seat cushion pressure sensor is defective. The dealer will only do the repair if they replace the entire passenger seat at a cost that is more than $3,700. From my research, At Nissan Parts, that pressure sensor costs $39.02. Part Occupant Sensor - Nissan (98853-3JA0A). The auto insurance will not cover this repair. This is a serious safety issue, where there is a possibility that the air bag could deploy unexpectedly causing serious injury to the passenger, deploy when a child is in the passenger seat, or not deploy at all in an accident. Searching for repair options on the web, I have found many forums and instances that describe the same problem. This should be a manufacturer recall.

NHTSA complaint #11641216 — an unverified report by a vehicle owner.

Elizabeth City, NC

POWER TRAIN

The transmission has given out. There are recalls for the same year (2014) on different Nissan vehicles. There are issues that I have never had. One minute it will go then it'll shudder and not move at all even with the pedal pushed down. It goes into limp mode. There are threads and pages created just for this issue and nothing has been done about it. The car gave out on me while in traffic, pulling out into traffic, and nearly avoided causing a crash that could have ended in death or sever injury. Why is this not being addressed??? I've had the transmission flushed by Nissan and also after the incident. The vehicle is available for inspection but will need to be towed. I should not have to fork out thousands of dollars to fix a major Nissan issue. This happened with no warning. Just failure. No warning lamps or symptoms.

NHTSA complaint #11632441 — an unverified report by a vehicle owner.

Elizabeth City, NC

LANE DEPARTURE: BLIND SPOT DETECTION

The transmission has given out. There are recalls for the same year (2014) on different Nissan vehicles. There are issues that I have never had. One minute it will go then it'll shudder and not move at all even with the pedal pushed down. It goes into limp mode. There are threads and pages created just for this issue and nothing has been done about it. The car gave out on me while in traffic, pulling out into traffic, and nearly avoided causing a crash that could have ended in death or sever injury. Why is this not being addressed??? I've had the transmission flushed by Nissan and also after the incident. The vehicle is available for inspection but will need to be towed. I should not have to fork out thousands of dollars to fix a major Nissan issue. This happened with no warning. Just failure. No warning lamps or symptoms.

NHTSA complaint #11632441 — an unverified report by a vehicle owner.

Lewiston, ME

STRUCTURE:BODY

The paint on my hood started peeling last spring for no apparent reason, so I brought my car to a local body shop to have it repainted, and the owner there said that he sees this all the time with Nissans that are that color and that were made around that year, but that there were no recalls for it. I let it be and just paid for the hood to be done, thinking that would be the end of it; but, shortly after that, the trunk started peeling all over, and keeps getting worse and worse; and, more recently, the sides of the car are peeling too and just getting worse and worse. I tried contacting Nissan’s headquarters about this, giving them all of this information, and they told me there’s nothing they can do because the warranty expired in 2016 (I didn’t even purchase the vehicle until 2020), and that it doesn’t matter that the body shop owner said that this is a very common problem, so I’m on my own for the cost of repainting the entire car, even though it’s clearly a manufacturing issue. I even tried contacting my local Nissan, and two workers there even also said that this is a problem they’ve seen several times, so that they also believe it’s a manufacturing issue, but that their hands are tied. At this point, I’m not sure what else to do, but it does seem entirely unfair that consumers — apparently LOTS of consumers — are having to foot the bill for something that is seemingly Nissan’s fault. Since it’s a manufacturing issue, I don’t see why there isn’t, nor why there shouldn’t be, a recall over it.

NHTSA complaint #11596948 — an unverified report by a vehicle owner.

Concord, NC

POWER TRAIN

CVT transmission gears slipping. OBD II code states stepper motor malfunction. This has caused the vehicle to go from 75 mph to 45 so quickly it almost caused an accident on the freeway. The most recent incident happened today. The transmission started whining and RPMs went high. This looks to be an issue for more Muranos than necessary and should be considered a recall problem.

NHTSA complaint #11596005 — an unverified report by a vehicle owner.

at 30,000 miles Fort Worth, TX

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag warning light illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger’s side occupancy sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: NTB16-052. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.

NHTSA complaint #11576996 — an unverified report by a vehicle owner.

Toledo, OH

SERVICE BRAKES

2014 Nissan Murano with only 43,000 miles had the ABS acuator fail causing the brakes to go all the way to the floor. Nissan had a recall on this part for 2015-2017 Muranos. Mine is a 2014. Cost to repair is $2400 from the dealer. I called Nissan and they wouldn't budge as far as assisting with the cost even though it is a KNOWN issue. These acuators should last over 100,000 miles so mine lasted only 43% of it's lifetime. There needs to be a class-action lawsuit against Nissan for this part.

NHTSA complaint #11567470 — an unverified report by a vehicle owner.

Pa, PA

SUSPENSION

Just noticed a loud bang sound from back and got it checked. Finally found out that the rear subframe has all rusted out which is very dangerous.

NHTSA complaint #11547387 — an unverified report by a vehicle owner.