Owners have filed 172 complaints
about the 2018 Nissan Murano with NHTSA between 2018 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 9 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Nissan Murano. 50 means typical for this
model; 100 means roughly double.
Severity — 51
9.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
81% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
930.0%
Warnings
826.7%
Adaptive Cruise Control
723.3%
Blind Spot Detection
26.7%
Body
26.7%
Lock
13.3%
Assist
13.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
99.1%
1,000 – 9,999 miles
2323.2%
10,000 – 24,999 miles
3131.3%
25,000 – 49,999 miles
3030.3%
50,000 – 74,999 miles
44.0%
75,000 – 99,999 miles
22.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2018peak 12May 2026
Recalls on the 2018 Nissan Murano
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201956742,447 units in Canada
Brakes
Issue: On certain vehicles, the antilock brake system (ABS) actuator pump may leak brake fluid and malfunction. This would cause the ABS warning lamp to turn on. If this problem is not fixed, damage to the ABS actuator could result in a short circuit. Note: This is a replacement and expansion of Transport Canada recall 2018-486. All vehicles that did not have the ABS actuator pump replaced under that recall require this repair. Safety Risk: A short circuit could increase the risk of a fire, even while parked. Corrective Actions: The company will notify owners by mail with an interim notice. A final repair is not yet available. If the ABS warning light stays on for 10 seconds or longer, you should park your vehicle outdoors away from other vehicles or structures. You should also call Nissan or Infiniti Roadside assistance to have your vehicle towed to a dealer for repair. A second notice will be sent to you once the final repair parts are available. This letter will advise you to take their vehicle to a dealer to replace the ABS actuator.
Recall 2019459126,195 units in Canada
Visual System
Issue: On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on. Safety Risk: Reduced rear visibility could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.
Reports where the owner recorded a crash, a fire, an injury or a death.
Hoover, ALFire
UNKNOWN OR OTHER
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA complaint #11676667 — an unverified report by a vehicle owner.
Hoover, ALFire
ELECTRICAL SYSTEM
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA complaint #11676667 — an unverified report by a vehicle owner.
Hoover, ALFire
ENGINE
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA complaint #11676667 — an unverified report by a vehicle owner.
at 35,000 milesElk Grove, CACrash1 injured
AIR BAGS
The contact owns a 2018 Nissan Murano. The contact stated while driving approximately 45 mph, an accident occurred in front of her and she crashed into the passenger side of one of the vehicles. The driver side air bags did not deploy. The contact sustained injuries on her back, neck, right shoulder, left hand, both knees, and both ankles, her chest was sore, and she experienced headaches. The contact did seek medical attention. A police report was filed. The vehicle was not driveable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
NHTSA complaint #11466706 — an unverified report by a vehicle owner.
Bel Air, MDFire
ENGINE
Car fire started engin area
NHTSA complaint #11463799 — an unverified report by a vehicle owner.
at 21,000 milesSeattle, WAFire
SEATS
SMOKE WAS NOTICED INSIDE THE CAR WHILE I WAS DRIVING ON A RURAL FREEWAY IN THE BLUE MOUNTAINS OF OREGON. THE SOURCE OF THE SMOKE APPEARED TO BE THE REAR PASSENGER SET, RIGHT SIDE. I PULLED OVER. WHEN I OPENED THE DOOR ON THE RIGHT SIDE OF THE CAR, A LARGE PLUM OF SMOKE ERUPTED FROM THE REAR SEAT. I THEN NOTICED A BLACK, BURNED HOLE IN THE SEAT MEASURING ABOUT 10IN X 10IN. AS QUICKLY AS IT BEGAN, THE COMBUSTION STOPPED. AFTER A 20-MINUTE WAIT THE SEAT COOLED OFF AND I WAS ABLE TO PROCEED. NOTE THAT THE REAR SEATS WERE IN THE DOWN POSITION, AND PILLOWS WERE PLACED ON THE FLOOR BOARDS WHERE PASSENGER FEET WOULD NORMALLY BE.PHOTO SHOWS DAMAGE TO THE PILLOWS. I SUSPECT THE ORIGIN OF THE FIRE WAS AN ELECTRICAL FAILURE RELATED TO HEATED SEATS.
NHTSA complaint #11387778 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Leesburg, VA
UNKNOWN OR OTHER
I am filing a safety complaint regarding my Nissan Murano due to a recurring water leak caused by clogged sunroof/moonroof drain tubes. This problem has now happened for the third time, even after prior repairs by an authorized Nissan dealership. Water repeatedly enters the interior of the vehicle, soaking the carpets and interior areas. I am very concerned about mold and mildew developing underneath the carpeting and inside the vehicle because of the trapped moisture. This creates potential health concerns for passengers and affects the safety and air quality inside the car. I am also concerned about possible electrical damage from repeated water intrusion near wiring and electronic components. The ongoing leaks have caused major inconvenience, repair expenses, and concern about the long-term reliability of the vehicle. The first repair was completed by a Nissan dealership at my own expense, yet the same issue returned multiple times afterward. After researching this problem, I found that many other Nissan Murano owners have reported similar recurring drain clogging and water intrusion issues. I believe this may indicate a design defect or inadequate drainage system that should be investigated further. I respectfully request that NHTSA review this issue for potential safety risks related to mold exposure, electrical failures, and recurring water intrusion affecting Nissan Murano vehicles.
NHTSA complaint #11740505 — an unverified report by a vehicle owner.
Arcadia, FL
SERVICE BRAKES
When my car gets to about 20mph the abs light comes on and stays on until I restart the car and drive it again then at 20 mph it come on again I know there are recalls on other Nissan Murano midnight edition for there abs system issues the nhtsa number is 19v807000 other numbers were r1916 and 1920 also 18v601000 my car is showing the same issues the other recalled vehicles are showing and needs to be added to the recall please contact me ty
NHTSA complaint #11728180 — an unverified report by a vehicle owner.
Gautier, MS
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.
NHTSA complaint #11725940 — an unverified report by a vehicle owner.
Gautier, MS
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.
NHTSA complaint #11725940 — an unverified report by a vehicle owner.
Charlotte, NC
UNKNOWN OR OTHER
The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud — at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. That’s when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass sitting right on the interior sliding sunshade. If the sliding interior shade had been open, the glass could have caused me serious injuries. Additionally, the shock from the explosion could easily have caused me to swerve and create a dangerous accident on the highway. I also have no way of knowing whether glass fell onto the highway or struck other vehicles, which is hazardous to others. There were no construction zones, trucks, or any visible road hazards at the time of the incident. I later learned that there is a class-action lawsuit involving Nissan panoramic sunroofs for this same issue — catastrophic glass shattering allegedly caused by the use of tempered glass — and my model and year appear to be included. I filed a claim with my insurance company, brought the vehicle to Nissan dealership, and had the sunroof replaced. Since this incident, I no longer feel safe opening the sliding sunshade at all.
NHTSA complaint #11702093 — an unverified report by a vehicle owner.
Farmington, MN
ELECTRICAL SYSTEM
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.
NHTSA complaint #11698422 — an unverified report by a vehicle owner.
Farmington, MN
SERVICE BRAKES
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.
NHTSA complaint #11698422 — an unverified report by a vehicle owner.
Lisle, IL
FORWARD COLLISION AVOIDANCE: WARNINGS
The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. However FCW warning comes back up and the FCW system is disabled.
NHTSA complaint #11693226 — an unverified report by a vehicle owner.
Yorktown, VA
POWER TRAIN
During acceleration, vehicle has a jerkiness/shutter feeling throughout compartment.
NHTSA complaint #11680878 — an unverified report by a vehicle owner.
Orange, CA
LANE DEPARTURE: BLIND SPOT DETECTION
The transmission shutters at low speeds and doesn’t not engage Driving in the freeway is scary
NHTSA complaint #11679220 — an unverified report by a vehicle owner.
St Augustine, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
NHTSA complaint #11677544 — an unverified report by a vehicle owner.
St Augustine, FL
LANE DEPARTURE: ASSIST
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
NHTSA complaint #11677544 — an unverified report by a vehicle owner.
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
NHTSA complaint #11677544 — an unverified report by a vehicle owner.
Hoover, ALFire
UNKNOWN OR OTHER
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA complaint #11676667 — an unverified report by a vehicle owner.
Hoover, ALFire
ELECTRICAL SYSTEM
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA complaint #11676667 — an unverified report by a vehicle owner.
Hoover, ALFire
ENGINE
Car was parked for two hours in a private parking space. Onlooker reported seeing it on fire and called 911. Car was completely destroyed by fire. Insurance company reported it was related to this recall.
NHTSA complaint #11676667 — an unverified report by a vehicle owner.
Albuquerque, NM
UNKNOWN OR OTHER
System: Electrical System / Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: My vehicle displays abnormal light and energy-based behavior after a service visit. These include daytime lighting under the door, plasma-like red beam scattering at night, and windshield arcs that reflect light unnaturally. Heat radiates through the cabin and undercarriage even after shutoff. These symptoms suggest possible aftermarket or electromagnetic system manipulation and create serious visibi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673165 — an unverified report by a vehicle owner.
Albuquerque, NM
ELECTRICAL SYSTEM
NHTSA Vehicle Safety Complaint – 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documentation of the work performed. Additional Concerns: I believe the vehicle was accessed and tampered with while at the dealership. After their service: - My dashboard and door panels were visibly unsealed or repositioned - The vehicle was held for extended periods (multiple weeks) - No paperwork was provided showing any actual mechanical repairs I have before-and-after photographs and text messages confirming this timeline and change in condition. Safety Impact: The transmission failure, RPM spikes, and braking inconsistencies make the vehicle unsafe to drive. These problems pose a significant crash risk, especially in highway traffic or while merging. I’m submitting this report to NHTSA to contribute to any ongoing investigations related to this vehicle make/model and to help prevent further consumer risk. Additional Observation – Abnormal Heat After Driving After driving the vehicle, extreme heat can be felt rising from underneath the dr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673155 — an unverified report by a vehicle owner.
Albuquerque, NM
ELECTRICAL SYSTEM
Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of incident onset: [XXX] ⸻ Complaint Summary: My vehicle was in the custody of a local Nissan dealership for approximately 7 to 8 weeks total across multiple visits. When it was returned to me, I noticed signs of unauthorized access and tampering. Specifically: •Dashboard components were visibly loosened or unsealed •Door panels had been opened without any repair documentation •The center console had signs of disassembly •Vehicle returned with mechanical and electrical problems not present before service No official invoice or explanation was provided for these changes, and the dealership denied any responsibility. ⸻ Safety Relevance: The unauthorized access raises serious safety concerns. Unknown modifications or hidden damage to critical systems like the dashboard, airbag wiring, and center console can create fire risk, sensor malfunctions, or structural compromise. Additionally, the lack of disclosure or documentation means there is no clear service record explaining what was accessed or modified. ⸻ Supporting Evidence: I have photographic documentation of the vehicle before and after the dealership’s custody, as well as text messages showing the extended service timeline. These documents confirm that the condition of the vehicle changed significantly while in their possession. ⸻ Requested Action: I am requesting that NHTSA review this complaint for patterns of dealership negligence, particularly involving extended service holds followed by undocumented vehicle return with altered components. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673157 — an unverified report by a vehicle owner.
Albuquerque, NM
ENGINE
NHTSA Vehicle Safety Complaint – 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documentation of the work performed. Additional Concerns: I believe the vehicle was accessed and tampered with while at the dealership. After their service: - My dashboard and door panels were visibly unsealed or repositioned - The vehicle was held for extended periods (multiple weeks) - No paperwork was provided showing any actual mechanical repairs I have before-and-after photographs and text messages confirming this timeline and change in condition. Safety Impact: The transmission failure, RPM spikes, and braking inconsistencies make the vehicle unsafe to drive. These problems pose a significant crash risk, especially in highway traffic or while merging. I’m submitting this report to NHTSA to contribute to any ongoing investigations related to this vehicle make/model and to help prevent further consumer risk. Additional Observation – Abnormal Heat After Driving After driving the vehicle, extreme heat can be felt rising from underneath the dr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673155 — an unverified report by a vehicle owner.
Albuquerque, NM
SERVICE BRAKES
NHTSA Vehicle Safety Complaint – 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX] Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documentation of the work performed. Additional Concerns: I believe the vehicle was accessed and tampered with while at the dealership. After their service: - My dashboard and door panels were visibly unsealed or repositioned - The vehicle was held for extended periods (multiple weeks) - No paperwork was provided showing any actual mechanical repairs I have before-and-after photographs and text messages confirming this timeline and change in condition. Safety Impact: The transmission failure, RPM spikes, and braking inconsistencies make the vehicle unsafe to drive. These problems pose a significant crash risk, especially in highway traffic or while merging. I’m submitting this report to NHTSA to contribute to any ongoing investigations related to this vehicle make/model and to help prevent further consumer risk. Additional Observation – Abnormal Heat After Driving After driving the vehicle, extreme heat can be felt rising from underneath the dr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673155 — an unverified report by a vehicle owner.
Albuquerque, NM
VISIBILITY/WIPER
System: Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: After a service visit, my headlights became excessively bright and misaligned. The windshield also began reflecting light in distorted ways, especially at night or in rain. I now experience glare, light flickering, and visibility interference. This makes night driving unsafe and was not present before the dealership visit. I believe the components may have been altered or coated without my knowledge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673160 — an unverified report by a vehicle owner.
at 3,000 milesFortworth, TX
BACK OVER PREVENTION
The contact owns a 2018 Nissan Murano. The contact stated while reversing, the rearview camera image was black. An unknown dealer was made aware of the failure and the contact was requested to pay a diagnostic testing fee. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
NHTSA complaint #11662498 — an unverified report by a vehicle owner.
Stratford, NJ
POWER TRAIN
No warning lights,no issues that car was having any problems 4/20/25, next day I backed out driveway, put into drive, transmission would not engage drive? Managed to roll and park it. Then steering wheel lost power, bunch of warnings appeared, car shut down? Turned on today, 4/22/25 but no power steering? And no drive engagement. Called nissan tunersville, also received LETTER LAST WEEK ABOUT CTV, but cant find letter yet? Saw tons of same issue on line? Dealer said not recall? Yet all over internet coverage problems? I havnt had it towed yet for mechanic to check out.
NHTSA complaint #11656153 — an unverified report by a vehicle owner.
Rochester, VT
UNKNOWN OR OTHER
Wanted to know if this car has been in an accident before I buy it
NHTSA complaint #11647190 — an unverified report by a vehicle owner.