The contact owns a 2012 Nissan Murano. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was examined by an independent mechanic who diagnosed that the air bag control module was faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle, the tire pressure monitoring system warning light activated although the tire air pressures were normal. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 90,000.
NHTSA complaint #11571694 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #11398447 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SWERVED INDEPENDENTLY. IN ADDITION, THE CONTACT NOTICED THAT THE THREADS ON BOTH REAR TIRES WERE COMPLETELY GONE. THE VEHICLE WAS TAKEN TO AN INDEPENDENTLY MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND CAUSED THE TIRES TO LOSE THREADING. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC CONTACTED AN UNKNOWN NISSAN DEALER WHO ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO WARRANTIES ON THE VEHICLE AND THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 197,000. *TR *JS*DT
NHTSA complaint #11162665 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 NISSAN MURANO EQUIPPED WITH ANTARES COMFORT A5 TIRES, SIZE: 235/65/R18 (NA). THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE TIRES CONSTANTLY BECAME FLAT WHEN THE VEHICLE WAS PARKED. THE TIRES WERE TAKEN TO AN INDEPENDENT MECHANIC AND THE VALVE STEMS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 17T018000 (TIRES). THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 159,821. THE TIRE FAILURE MILEAGE WAS 151,780. *DT UPDATED 11/30/18
NHTSA complaint #11142731 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT TOOK THE VEHICLE TO THE DEALER (SHEEHY NISSAN IN GLEN BURNIE, MARYLAND) FOR SCHEDULED MAINTENANCE. WHEN THE CONTACT RETRIEVED THE VEHICLE, THE MULTI POINT INSPECTION REPORT STATED THAT TWO OF THE TIRE PRESSURE MONITORING SYSTEMS FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED IN 2015. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN DID NOT QUALIFY FOR THE RECALL. THE MANUFACTURED PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 34,785. UPDATED 11/02/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11020422 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE BATTERY CHARGING WARNING SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LATER SHUT OFF. IN ADDITION, WHILE OPERATING THE VEHICLE, THE PRESSURE MONITORING SYSTEM SENSOR INDICATOR ILLUMINATED ALTHOUGH THE AIR PRESSURE IN THE TIRES WAS AS RECOMMENDED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10960316 — an unverified report by a vehicle owner.
I PURCHASED MY MURANO 5 YEARS AGO AND I'VE HAD A FEW ISSUES BUT BEEN VERY HAPPY WITH PURCHASE OTHER THAN 2 THINGS! 1 THE WHEEL VALVES HAVE BEEN A COMMON ISSUE IN ON MY THIRD SET OF TIRES BUT I'M CONSTANTLY HAVING TO AIR THEM DUE TO THE VALVE IN SIDE THE TIRE! MINE ISN'T LISTED UNDER RECALL IT THERE IS A RECALL ON OTHER NISSAN WITH SAME ISSUE. THE SECOND MY STEREO LOCKED UP CDS AND THE WARRANTY DIDN'T COVER THIS WAS A WEEK AFTER PURCHASE THAT WAS. WET DISAPPOINTING AFTER PAYING OVER 30,000 FOR IT!
NHTSA complaint #10938991 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V393000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA complaint #10883434 — an unverified report by a vehicle owner.
I PURCHASED 4 MICHELIN TIRES FROM SEARS IN JULY OF 2013. IN SEPTEMBER OF 2014 I TOOK MY CAR FOR ITS NORMAL OIL CHANGE AND MY MECHANIC TOLD ME I NEEDED NEW TIRES. I LOOKED AT HIM STRANGELY AND TOLD HIM I JUST PURCHASED THE TIES LAST YEAR. HE THEN INSTRUCTED ME TO GO BACK TO WHERE I PURCHASED THE TIRES AND TELL THEM THAT THE TIRES WERE DEFECTIVE BECAUSE CHUNKS OF THE TREADS WERE SEPARATING FROM THE TIRES. I TOOK MY TIRES TO SEARS AND UPON INSPECTION THEY DECIDED THAT THE TIRES WERE DEFECTIVE AND THEY REPLACED ONLY TWO TIRES. I EXPLAINED TO THEM THAT I BELIEVED THERE WERE PROBLEMS WITH ALL FOUR AND I WANTED ALL TIRES CHANGED BUT THEY DECIDED TO ONLY CHANGE TWO. HERE WE ARE IN NOVEMBER OF 2015 AND THE SAM ISSUE IS HAPPENING AGAIN. I CALLED MICHELIN AND THEY TOLD ME THERE ARE NO RECALLS ON THE TIRES BUT I FIND IT HARD TO BELIEVE THAT THIS IS NOT HAPPENING TO OTHERS. ALSO WHEN I ASKED THEM TO PROVIDE ME WITH SOMEWHERE I CAN FILE A COMPLAINT THEY REFUSED TO GIVE ME ANY INFORMATION.
NHTSA complaint #10790122 — an unverified report by a vehicle owner.
PURCHASED THE 2014 NISSAN MURANO NEW FROM NALLEY NISSAN DECATUR, GEORGIA. TIRES WEARING TREAD QUICKLY; 50% AT 12800 MILES. TIRES ARE EASILY PUNCTURED. TWICE THUS FAR. RESEARCHED TO FIND THIS IS COMMON FOR THIS TIRE RESULTING IN SOME CASES TWITH BLOW OUTS. SEE WWW.CONSUMERAFFAIRS.COM/TIRES/YOKOHAMA. DURING SERVICING AND TIRE ROTATION, I WAS TOLD THAT THIS TIRE DOESN'T USUALLY COME ON THE MURANO FROM FACTORY AS IT IS CONSIDERED SUB-STANDARD. I WAS TOLD TO INFORM NISSAN. LONG STORY SHORT. BOTH TIRE MANUFACTURER AND NISSAN REFUSED TO ASSIST ME TO REMOVE THESE TIRES. TIRES ARE CONTINUING TO WEAR QUICKLY ON MY FRONT WITH NO ALLIGNMENT PROBLEMS OR ISSUES. A NISSAN SPECIALIST SUGGESTED THAT I CONTACT THE BBB IF I A NOT HAPPY.
NHTSA complaint #10764306 — an unverified report by a vehicle owner.
MY CAR INCURRED A FLAT TIRE. CAR TOWED TO DEALER WHO SAID THE FLAT WAS CAUSED BY A SCREW WHICH IS WORN AWAY AND CAUSED THE TIRE SENSOR TO DISPLAY AND THE FLAT OCCURRED. SERVING DEALER SAID I NEED TO REPLACE ALL SENSORS AND SCREWS. I CHECKED ONLINE AND FOUND A RECALL FOR THIS VERY ISSUE. I FOUND THROUGH THE DEALER THAT THE RECALL WAS PERFORMED ON ONLY ONE SENSOR/TIRE...NOT ALL OF THEM. NOW I HAVE A BILL FOR OVER $550 TO REPLACE ALL THE SENSORS AND SCREWS EVEN THOUGH THE RECALL WAS NEVER FULLY PERFORMED. CONTACTED NISSAN HEADQUARTERS AND THEY SAID THE RECALL WAS CLOSED OUT. I EXPLAINED THE RECALL WAS NEVER FULLY COMPLETED. THEY STILL DO NOT ACKNOWLEDGE THIS IS SAFETY ISSUE. PLEASE SEE ATTACHED ARTICLE: HTTP://WWW.AUTOBLOG.COM/2009/10/09/NISSAN-MAY-BUST-A-NUT-UNDER-PRESSURE-RECALLS-143-000-OVER-TIRE/.
NHTSA complaint #10706235 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE SENSOR REMAINED ILLUMINATED FOR TWO HOURS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10641655 — an unverified report by a vehicle owner.
COOPER CS4 TOURING TIRES LEAKING AIR IN COLD WEATHER. I HAVE A NISSAN MURANO, THIS WINTER WITH THE VERY COLD TEMPERATURES THESE TIRES HAD TO HAVE AIR ADDED EVERY WEEK. I'M TALKING ABOUT 5 TO 6 POUNDS OF PRESSURE. HAD THEM BEAD SEALED BUT THEY CONTINUED TO LEAK. POSTED COMPLAINTS ON MURANO WEB SITES AND WAS TOLD BY OTHER DRIVERS WITH COOPER TIRES," THE PROBLEM WAS THE COOPER TIRES." HAD THE OEM GOODYEARS TILL 55K AND NEVER HAD THIS PROBLEM. I AM POSTING THIS NOW SO OTHER PEOPLE WITH THESE TIRES WILL CHECK THEM MORE OFTEN.
NHTSA complaint #10598235 — an unverified report by a vehicle owner.
SUPPLEMENTAL AIR BAG WARNING LIGHT WILL NOT TURN OFF, ALSO PASSENGER AIR BAG STATUS LIGHT REMAINS LIT EVEN WITH ADULT RIDING IN PASSENGER SEAT. AIR BAG SAFETY SHOULD NOT FAIL ON A CAR EVER. TPMS LIGHT WILL NOT TURN OFF WITH TIRES INFLATED AT PROPER PRESSURE.
NHTSA complaint #10487614 — an unverified report by a vehicle owner.
THIS IS A SERIOUS SAFETY HAZARD. THE NUT HOLDING THE TPMS SENSOR/TIRE FILL VALVE FAILED CATASTROPHICALLY WITH 2 LONGITUDINAL CRACKS WHILE TRAVELING 70 MPH ON INTERSTATE 5 NEAR VALENCIA, CALIFORNIA. TIRE PRESSURE RELEASED SUDDENLY (NO PREVIOUS WARNING BY THE TPMS SYSTEM). THE CAR PULLED STRONGLY TO THE LEFT (FAILURE WAS IN THE FRONT LEFT TIRE). REGAINED CONTROL OF THE CAR AND PULLED OFF TO SHOULDER. NUT SHOWS EVIDENCE OF CORROSION AND DIRT IN ONE OF THE TWO CRACKS. TIRE WAS UNDAMAGED BY ANY ROAD HAZARD, ONLY THE TPMS SENSOR/FILL VALVE WAS LOOSE IN THE WHEEL, AND THE NUT CAME APART WHEN HAND INSPECTING THE VALVE. A NISSAN SERVICE BULLETIN EXISTS FOR CORRODED NUTS IN EASTERN STATES WHERE SALT IS USED ON ROADS, HOWEVER THIS VEHICLE HAS STRICTLY BEEN IN CALIFORNIA, WITH LESS THAN 10 TRIPS TO SKI AREAS IN CALIFORNIA, WHICH DOES NOT USE SALT ON ITS ROADS. TIRE AND NUT ARE AVAILABLE FOR INSPECTION. THIS APPEARS TO BE A SIGNIFICANT SAFETY ISSUE AS CONTROL OF THE VEHICLE IS AT RISK DUE TO THE SUDDEN NATURE OF THE TIRE PRESSURE LOSS AND DEFLATION.
NHTSA complaint #10447527 — an unverified report by a vehicle owner.
2 TPMS SENSORS FAILED AND COST $285 TO REPLACE. BATTERIES FAILED IN EACH SENSOR REQUIRING A FULL REPLACEMENT OF EACH UNIT. TIRE PRESSURE LIGHT WOULD COME ON AFTER 10 MILES, LEADING THE DRIVER TO BELIEVE THAT THERE WAS A PRESSURE PROBLEM WHEN THERE REALLY WAS NOT AN ISSUE, WHICH COULD CREATE A SAFETY CONCERN.
NHTSA complaint #10420847 — an unverified report by a vehicle owner.
I HAVE A 2007 NISSAN MURANO SL WITH ABOUT 52,000 MILES AND WHEN I REPLACED ALL 4 TIRES, A SLOW AIR LEAK DEVELOPED WHERE THE TIRE PRESSURE MONITOR (TPM) SEALS AGAINST THE INSIDE OF THE WHEEL. THE TPM WAS NEVER MOVED OR REPLACED WHEN THE NEW TIRES WERE MOUNTED. THE TIRE PRESSURE READ FROM BOTH THE DASHBOARD AND A HAND HELD DEVICE READS ABOUT 19 PSI WHEN IT SHOULD BE ABOUT 35 PSI. IT TAKES ABOUT 2 WEEKS TO BE REDUCED. THE INSIDE SEAL ON THE TPS IS REPLACEABLE HOWEVER THE TPS NUT ON THE OUTSIDE OF THE WHEEL THAT MUST BE REMOVED IS SEIZED AND BEING ALUMINUM, ITS THREADS ARE EASILY STRIPPED. IN CONCLUSION, TO FIX THE AIR LEAK, I HAVE TO PURCHASE A NEW TPS AT ABOUT $100 EACH. WITH ONLY 52,000 MILES, THE TPS SEAL AND THREADS SHOULD NOT BE HAVING THESE PROBLEMS.
NHTSA complaint #10366578 — an unverified report by a vehicle owner.
TIRE PRESSURE MONITORING SYSTEM (TPMS) IS DEFECTIVE. THE PRESSURE INDICATOR IN MY VEHICLE CONSTANTLY LIGHTS UP TELLING ME MY TIRES ARE UNDERINFLATED. I HAVE CHECKED THE TIRES WITH THREE DIFFERENT TYPES OF PRESSURE GAUGES AND THE READING IS THE RECOMMENDED 32 PSI BUT THE CAR SAYS 27 PSI. WHEN I TOOK THE VEHICLE TO NISSAN THEY TOLD ME TO OVER INFLATE MY TIRES TO 37 PSI WHEN THE PLACARD IN THE DOOR SAYS TO INFLATE TO 32 PSI. BASICALLY THE TPMS IS OFF BY 16% WHICH I BELIEVE IS A SAFETY CONCERN. EITHER I OVER INFLATE MY TIRES, RESULTING IN LESS STABILITY AND UNEVEN WEAR, OR I IGNORE THE WARNING LIGHT AND TAKE THE RISK THAT I MAY DRIVE OVER A NAIL OR OTHER ROAD HAZARD AND NOT KNOW ABOUT IT. I FIND THE PROBLEM ESPECIALLY INTERESTING WHEN YOU SEE THAT ON ALL OF MY NISSAN MAINTENANCE WORK THEY REPORT THEY INFLATED THE TIRES TO 33 PSI, WHEN IN TRUTH THEY INFLATE IT TO 36-37 PSI SO THAT THE LIGHT WILL NOT COME ON. I HAVE NOTIFIED NISSAN ON 11/28/2008 BUT NO AVAIL. IT SEEMS THAT THIS IS A COMMON PROBLEM FROM MY SEARCH ON THE INTERNET AND I HOPE YOU WILL LOOK INTO IT.
NHTSA complaint #10356349 — an unverified report by a vehicle owner.