339 of the
7,478 complaints filed about the Nissan Murano
are about the airbag system —
5% of everything owners reported.
The worst model year for it is 2009.
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.
NHTSA complaint #11745898 — an unverified report by a vehicle owner.
The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat. This causes the airbag system to be disabled and could prevent deployment in a crash. I was informed that my 2011 Murano is not included in Nissan’s previous airbag/OCS recalls (such as 16V244), even thought the symptoms appear identical. Repair requires replacement or reprogramming of the seat/OCS components and is very expensive ($2000-$7000). This is a critical safety issue because the passenger airbag may not function at all. Based on similar complaints from other 2011 Murano owners, this my represent a widespread defect that warrants investigation and a recall. Safety needs to be a priority. We were originally told to reset the light by a series of steps involving turning the car on and off. The process worked on a previous incident but now the light remains solid red and reset does not work.
NHTSA complaint #11699814 — an unverified report by a vehicle owner.
My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlifted to trauma center and my wife air was not there and they took her by Ambulance to trauma center. this is a defect from factory that needs a recall and don't sell this 2025 Nissan Murano until recall has fixed the issue.
NHTSA complaint #11697792 — an unverified report by a vehicle owner.
Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via mechanic the issue is pointing towards bad communication from the airbag control module and the OCS being bad. This should be a recall. As the repairs can cost easily over 2000 per Nissan Dealer and online forums.
NHTSA complaint #11691281 — an unverified report by a vehicle owner.
PASSENGER AIR BAG SENSOR. This is blinking on my dash. I looked it up in the manual. It stated that the airbag may not deploy in an accident. I also got a recall notice for this same problem and called the dealer. They said that my vin was not included in the recall even though I had the same make, model and year and the same problem. I had a problem with this when the vehicle was new, they fixed it. They wanted two hundred dollars to look at it. Why is this safety problem in my vehicle not included?
NHTSA complaint #11689700 — an unverified report by a vehicle owner.
My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. They told me to pick up my vehicle and got home it was still cutting off. I took it to O'Reilly they said it was the alternator. Nissan just took my money. Also they printed out a list of other problems that were not addressed or need be repair on this vehicle that i purchased at 118,000 miles. I dont even drive this vehicle to have all these part to have yo be replaced. The powers steering is leaking and the air bag and seat belt light appears to stay on.
NHTSA complaint #11671154 — an unverified report by a vehicle owner.
The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.
NHTSA complaint #11661098 — an unverified report by a vehicle owner.
The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustained a concussion. The vehicle was towed to the residence. The Insurance provider was contacted and deemed the vehicle a total loss. The Insurance provider towed the vehicle to a storage yard. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
NHTSA complaint #11650223 — an unverified report by a vehicle owner.
The contact owns a 2005 Nissan Murano. The contact stated that while closing the rear liftgate door, the front driver’s and passenger’s side air bags inadvertently deployed. No warning light was illuminated. The vehicle was taken to a local independent mechanic where it remained pending a diagnostic test. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,230.
NHTSA complaint #11648657 — an unverified report by a vehicle owner.
The airbag warning indicator lit up on my Nisan Murano dash board. This is safety concern for me and my family. When I took my vehicle to Nissan dealer to have it checked, they said there was a recall on it which expired. I bought this vehicle in 2021. I did not get any recall notice. The cost to address the issue per dealers estimate is more than $4,000.00. Why is Nisan refusing to address this?
NHTSA complaint #11641896 — an unverified report by a vehicle owner.
The safety issue is with a 2014 Nissan Murano. April 22, 2024, the air bag light is on steady, so the vehicle was taken to a Nissan dealer to determine the repairs that are necessary. The Nissan dealer determined the battery charge was low and recharged the battery. The air bag light went off afterwards for 6 months. Then on 1-27-25, the Nissan Murano was again brought to the Nissan Dealer to determine why the air bag light was on. The technician diagnostic scan for codes found code B00A0 stored, in airbag for occupant detection system error. In plain terms, the seat cushion pressure sensor is defective. The dealer will only do the repair if they replace the entire passenger seat at a cost that is more than $3,700. From my research, At Nissan Parts, that pressure sensor costs $39.02. Part Occupant Sensor - Nissan (98853-3JA0A). The auto insurance will not cover this repair. This is a serious safety issue, where there is a possibility that the air bag could deploy unexpectedly causing serious injury to the passenger, deploy when a child is in the passenger seat, or not deploy at all in an accident. Searching for repair options on the web, I have found many forums and instances that describe the same problem. This should be a manufacturer recall.
NHTSA complaint #11641216 — an unverified report by a vehicle owner.
The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger air bag failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,000.
NHTSA complaint #11614000 — an unverified report by a vehicle owner.
The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?
NHTSA complaint #11593041 — an unverified report by a vehicle owner.
Dashboard light started flashing indicating airbag error. Light indicating passenger airbag inoperative on center stack illuminated. Dealership indicated error code B1018 per ESM diagnostic procedure and recommended replacing entire passenger side seat cushion and retesting. Uncertain if passenger side airbag sensor will prevent driver's airbag from deploying in accident.
NHTSA complaint #11584830 — an unverified report by a vehicle owner.
I purchased 2012 Nissan Murano in Jul 2012. Recently the Airbag light is on and keeps flashing when start the car. It happened since 6 months ago. I sent my car to the local Nissan Dealer, they charged me $149 diagnostic fee + $1500 to replace the Airbag DIAG unit under the center console. After the replacement, the airbag light is still on and flashing. My car cannot pass the annual inspection because of the airbag light. It's a big safety concern. The dealer told me I need to get the passenger seat bottom sensor replaced, the pars has been discontinued. I am very surprised the airbag is related safety issue, Why Nissan discontinued the parts? And I google this issue, many Nissan car owners have the same airbag light issue. This is the most common issue and related to the customer safety. Nissan should recall it. I paid more than $1500 dollar, cannot get my problem fixed. It's unacceptable!
NHTSA complaint #11583188 — an unverified report by a vehicle owner.
Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. ThP and insurance have inspected the car.
NHTSA complaint #11579152 — an unverified report by a vehicle owner.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag warning light illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger’s side occupancy sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: NTB16-052. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.
NHTSA complaint #11576996 — an unverified report by a vehicle owner.