718 of the
7,478 complaints filed about the Nissan Murano
are about the glass, mirrors and wipers —
10% of everything owners reported.
The worst model year for it is 2006.
718
Complaints
10%
Share of all complaints
3
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
3/20/26 my windshield was cracked right through the front camera. I now have issues with my cars sensors not working, beeping, not going into gear, and the car not starting. The crack starts at the very top of my car and goes all the way over to drivers line of sight. I am told that Nissan does not have a replacement glass available to replace my cracked windshield. On 3/20 it was 3 inches long now it is over 2 ft long. How can Nissan take something to the market without OES parts being available for repair. Nissan informed me that they have no ETA of the windshield being released for purchase at this time. I do not feel safe driving this car, but I have no other option. Nissan informed me to check junk yards....
NHTSA complaint #11730446 — an unverified report by a vehicle owner.
The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.
NHTSA complaint #11708786 — an unverified report by a vehicle owner.
System: Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: After a service visit, my headlights became excessively bright and misaligned. The windshield also began reflecting light in distorted ways, especially at night or in rain. I now experience glare, light flickering, and visibility interference. This makes night driving unsafe and was not present before the dealership visit. I believe the components may have been altered or coated without my knowledge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673160 — an unverified report by a vehicle owner.
My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the glass out of the passenger compartment. No real injuries other than a couple of glass shards being sharp. Mostly just got some skin irritation. Some areas on my car have scratched paint and plastic parts. I had my Nissan dealer look at it. They will clean up the glass and replace the sunroof for about $2000. I feel like it should be replaced for free as a warranty item. I also got an estimate from a collision shop for about $7500. There is scratched paint and plastic as well as the headliner certainly has glass in it. Their estimate was much more detailed. Filed an insurance claim today, so hope to have it all fixed up soon.
NHTSA complaint #11620490 — an unverified report by a vehicle owner.
During the heat in summer 2023 a clip placed in the sunroof melted and resulted in the sun roof not opening any longer. According to the Nissan dealership they have seen several of these and this should be a recall. A consumer has no ability to rectify this nor keep it from happening.
NHTSA complaint #11578742 — an unverified report by a vehicle owner.
The contact owns a 2017 Nissan Murano. The contact stated that while the daughter was driving approximately 40 MPH, the glass sunroof suddenly shattered without impact. During the failure, glass shards entered the cabin of the vehicle and projected from the vehicle. No injuries were sustained. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
NHTSA complaint #11547920 — an unverified report by a vehicle owner.
I wrote this to Nissan. They called me and said there is no recall for this and not under warranty so nothing they can do. They mentioned submitting issue to this site: "2015 Murano, water leak that collects on the floor of the driver's side front and back and trunk in the area of the spare tire. Couldn't figure out why for 2 years. Finally took to auto body place tried flushing out moon roof drain. Okay for a month then 2 days of downpours & all 3 areas had lakes in them. Musty/moldy smell was so bad I had to rip out all of the carpeting of the car in those areas & had a pro car detailer do an ozone treatment & detailing. Hopefully the mold issue is a little better after this & scrubbing everywhere in the car w/ Clorox/water mix. The smell seems better and we are able to garage it now, but still can’t drive the car in heavy rains, WHICH IS RIDICULOUS. Since this is an obvious manufacturer defect, and not from normal wear & tear of driving a car, in this happening and causing all of this damage to my car, even though I am not under warranty as I have 109,000 miles on the car, Nissan needs to fully take care of this issue for me for free and repay me the $150 for what the autobody place did and $150 for the detailing and then a guarantee that I will not have water issues from there. Replacing the carpeting and making sure I have no mold issues in the car moving forward needs to be part of this as well, as my wife has asthma and this is beyond ridiculous with the health issue concerns caused by this manufacturer defect. This is also ridiculous that I have to cut and rip the carpets out of my car and have mold issues with such a large company that should have put a recall out on this defect years ago. I now see complaints all over the internet about this same issue for this same model and year car, with no resolution from Nissan from any that I saw of other people having the same issue and trying to fix the issue themselves. How can there not be a recall to fix this?"
NHTSA complaint #11511885 — an unverified report by a vehicle owner.
The contact owns a 2022 Nissan Murano. The contact stated that upon entering the vehicle, she noticed a puddle of water on the front and rear floorboards of the vehicle. The vehicle was taken to the dealer where it was diagnosed that water had entered around the windshield enclosure. The windshield was replaced, and the vehicle was repaired; however, the contact stated that she was concerned that the water damage could cause future issues. The manufacturer was notified of the failure and the contact was informed to take the vehicle back to the dealer. The contact was provided a case number. The failure mileage was approximately 24,000.
NHTSA complaint #11505875 — an unverified report by a vehicle owner.
Driver sunroof exploded while driving. Nothing impacted the glass to my knowledge. Occurred on 1/21/23, 54xxx miles on the vehicle, no previous accidents. Gloomy day approx 30F, heat on and drivers window opened about an inch. No injuries.
NHTSA complaint #11503122 — an unverified report by a vehicle owner.
Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver
NHTSA complaint #11492229 — an unverified report by a vehicle owner.
The driver side sun visor suddenly broke and is floppy, hanging down and will not stay up. This is hindering my line of vision restricting my view of the road.
NHTSA complaint #11483774 — an unverified report by a vehicle owner.
The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 67 MPH, the sunroof suddenly detached. The dealer was contacted and stated that the sunroof needed to be replaced. The contact also contacted a certified auto body shop that stated the same. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 179,000.
NHTSA complaint #11475711 — an unverified report by a vehicle owner.
The contact rented a 2021 Nissan Murano. The contact stated that after entering the vehicle, the rear windshield suddenly shattered. The contact indicated that during the failure, no object had struck the windshield to cause it to shatter. The manufacturer was notified but vehicle was a rental and would not discuss the defect. Also, Pennsylvania State Attorney but manufacturer declined to engage about the damage to the vehicle. The cause of the failure was not determined. The approximate failure mileage was 11,000.
NHTSA complaint #11460107 — an unverified report by a vehicle owner.
While driving, the driver's side visor fell down and would not go back up and stay in place. I contacted the Nissan dealer about this issue and was told it was my problem to replace it. I bought my 2012 Murano used in April 2020 with 74k miles on it. The visor issue happened within the first 30 days of owning the vehicle.
NHTSA complaint #11454635 — an unverified report by a vehicle owner.
My driver side sun visor has failed. It will not stay up in the home position nor will it stay against the windshield. It has simply flopped down and is blocking my view through the windshield. The only way I can operate my Murano is to move the visor to the left against the window of the driver's door. From the research I have done I have gleaned that this is an intrinsic design flaw common on all Murano and Rouge vehicles. And replacing it with an OEM sun visor at the dealership will not remedy the problem since the one they install will also fail eventually. Nissan has turned a deaf ear and blind eye to this critical safety hazard that obstructs the driver's forward view. There should be a recall on these visors. But don't hold your breath waiting for that to happen. I, for one, am NOT going to shell out the $400 that the dealership wants for the replacement visor...nor am I going to pay $150 an hour shop labor to have it installed. People be aware that there are NON-OEM replacement visors available on eBay and Amazon in the $50 price range and if you look on YouTube there are videos showing how to simply and easily install the new visor yourself with little more than a flathead screwdriver and a phillips head screw driver. Best of luck to everyone!
NHTSA complaint #11432077 — an unverified report by a vehicle owner.
The backup camera only works at night and even then it is grainy. During the day I can only see a green screen with the yellow and red guidelines. But not what is actually behind my vehicle. This is very dangerous and makes backing this 2009 Nissan Murano SUV difficult. It's a large vehicle with blind spots. The main reason I bought the car was because it has a backup camera installed. I have seen blogs with same complaint. Nissan offers no help or solution. Have been told I would have to buy a whole new camera and dash navigation screen. Very expensive.
NHTSA complaint #11422235 — an unverified report by a vehicle owner.