309 of the
3,388 complaints filed about the Plymouth Grand Voyager
are about the airbag system —
9% of everything owners reported.
The worst model year for it is 1996.
The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.
NHTSA complaint #11577453 — an unverified report by a vehicle owner.
IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?
NHTSA complaint #11112744 — an unverified report by a vehicle owner.
I GOT IN THE VAN IN MY DRIVEWAY AND TURNED THE IGNITION SWITCH ON THEN I NOTICED THAT THE AIR BAG LIGHT WAS ON. SO I TURNED THE IGNITION SWITCH OFF WAITED A MINUTE THEN TURNED IT BACK ON AND THE LIGHT WAS STILL ON. I THOUGHT IT WAS A FUSE SO I PROCEEDED TO MY DESTINATION. AS I ARRIVED AT MY MOM'S HOUSE I TRIED TO BLOW THE HORN, THEN I FOUND OUT THAT MY HORN DID NOT WORK. SO I TURNED THE VAN OFF AND I CALLED A FRIEND WHO IS A MECHANIC AND HE ASKED ME IF THE AIR BAG LIGHT STAYED ON EVEN AFTER I TURNED THE VAN ON AND OFF I SAID YES THEN I EXPLAINED EVERYTHING TO HIM. HE TOLD ME THAT I NEEDED TO TRY MY CRUISE CONTROL. AND IF IT DID NOT WORK THEN MY CLOCKSPRING IS GONE. WELL CRUISE CONTROL DID NOT WORK. AND THE AIRBAG LIGHT IS STILL ON.
NHTSA complaint #10909497 — an unverified report by a vehicle owner.
MY CRUISE CONTROL SYSTEM DOES NOT WORK. I HAVE CHECKED ALL THE FUSES. THEY ARE ALL OK. WHEN CONTACTING SEVERAL MECHANIC AND READING ON-LINE FROM OTHER OWNERS WITH SIMILAR PROBLEM, IT IS COMMONLY REVEALED THAT THE AIR BAG SPRING IN THE STEERING WHEEL MAY HAVE GONE BAD WHICH IS NOT UNCOMMON. THE VEHICLE, OTHERWISE IS OPERABLE. I WONDER IF THIS REVELATION IS TRUE, ARE THERE ANY OTHER SERIOUS RISKS THAT COULD BE ASSOCIATED WITH THIS.
NHTSA complaint #10898913 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10875916 — an unverified report by a vehicle owner.
THERE WAS A RECALL ON MY VAN FOR THE CLOCKSPRING. I TOOK IT TO HAYES CHRYSLER, AND THEY VERIFIED THAT IT WAS UNDER WARRANTY TO HAVE IT REPLACED AT NO COST. JUST WANTED TO REPORT THIS RECALL TO BE ADDED TO THE VIN HISTORY. HAYES WILL BE REPAIRING IT WITHIN THE NEXT COUPLE OF DAYS.
NHTSA complaint #10659445 — an unverified report by a vehicle owner.
THERE WAS A RECALL ON THIS VEHICLE. I TOOK IT TO A LOCAL DEALER TO BE FIXED. HAD CLASSIC "NO AIRBAG, NO HORN, NO CRUISE" SYMPTOMS. DEALER REPLACED AIRBAG CLOCKSPRING, BUT DID NOT FIX THE PROBLEM OF "NO AIRBAG". THE DEALER'S STANCE IS "WE DON'T TROUBLESHOOT, WE ONLY REPLACED THE PART." THEY LET THE VEHICLE LEAVE THEIR SERVICE DEPARTMENT IN AN UNSAFE CONDITION WITHOUT NOTIFYING THE CUSTOMER OF AN ISSUE, WHICH WAS ONLY DISCOVERED AFTER THE VEHICLE WAS PICKED UP. DEALER REFUSES TO REPLACE CLOCKSPRING, AND INSISTS ON A DIAGNOSTIC FEE TO TROUBLESHOOT AN ISSUE THAT I HAVE ALREADY DIAGNOSED MYSELF. I ENDED UP HAVING TO OBTAIN A REPLACEMENT CLOCKSPRING ON MY OWN, AND FIT IT TO THE VEHICLE. THE AIRBAG, HORN, AND CRUISE CONTROL NOW WORK ON THE VEHICLE. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT.
NHTSA complaint #10658523 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA complaint #10544431 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER INSERTED THE KEY INTO THE IGNITION AND TURNED IT INTO THE ACCESSORY POSITION WHEN THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, CHEST AND WRIST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS WATER INTRUSION, WHICH COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND DETERMINED THAT IT WAS NOT MECHANICAL. THE INSURANCE COMPANY DECIDED THAT THE FAILURE WAS MECHANICAL, AND CLASSIFIED THE VEHICLE AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.
NHTSA complaint #10411502 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED INDICATING THAT THE AIR MALFUNCTIONED. THE CONTACT REVIEWED NHTSA CAMPAIGN NUMBER 04V480000 (AIR BAG) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER STATED THE VIN WAS NOT A PART OF THE RECALL. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT A WARNING. THE FAILURE MILEAGE WAS 176,000.
NHTSA complaint #10407031 — an unverified report by a vehicle owner.
AIR BAG LIGHT STAYS ON AND HAS SINCE FIRST PURCHASED, HORN HAS NOT WORKED FOR ABOUT 8 MONTHS, CRUISE CONTROL QUIT WORKING 3 MONTHS AGO. READING OTHER COMPLAINTS IT APPEARS THERE WAS A RECALL STATING THE PROBLEM IS WITH THE COLUMN CLOCK SPRING. IF I COULD RECEIVE A RECALL FOR THE MANUFACTURER TO JUST PROVIDE A REPLACEMENT COLUMN CLOCK SPRING MY NEPHEW WOULD PLACE IT ON THE VAN.
NHTSA complaint #10396427 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT BRIEFLY ILLUMINATED ON THE INSTRUMENT PANEL AND CONTINUED TO DO SO INTERMITTENTLY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID 04V480000 (AIR BAGS). THE DEALER DID NOT REPAIR THE VEHICLE SINCE THE WARRANTY WAS NO LONGER VALID. THE FAILURE CONTINUED TO OCCUR. THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED AT ALL TIMES. THE CONTACT ALSO STATED THAT THE HORN WOULD NOT FUNCTION. WHEN SHE WAS INVOLVED IN A CRASH THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.
NHTSA complaint #10334025 — an unverified report by a vehicle owner.
CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR.
NHTSA complaint #10297007 — an unverified report by a vehicle owner.
MY HUSBAND WAS DRIVING OUR VAN, AND HE GOT INTO A FENDER BENDER AND WAS ONLY GOING 4 TO 5 MPH, AND HE LIGHTLY HIT A POLE DUE TO SUN GLARE, AND IT DID NOT MAKE A IMPACT AT ALL , AND BOTH AIR BAGS POPPED OUT, AND I WAS INJURY BADLY. THE DASHBOARD THAT WAS COVERING THE AIRBAG FLEW OFF, AND CUT MY HEAD OPEN, AND THE BAG FRACTURED MY NOSE, AND MY WHOLE TOP PART OF MY BODY IS SORE AND BRUISED. THE AIR BAGS WENT OFF 30 SECONDS AFTER THE ACCIDENT, AND WAS VERY LATE. I COULD HAVE BEEN KILLED. MY HUSBAND IS BRUISED AND VERY SORE FROM THE BAG HITTING HIM ON THE CHEST.
NHTSA complaint #10234753 — an unverified report by a vehicle owner.
CHRYSLER DESIGNED THE POWER DISTRIBUTION BLOCK COVER TO HOLD WATER AND RETAIN MOISTURE. THIS CAUSES THE CONNECTIONS TO CORRODE AND FAIL LEADING TO FAILURE OF CRITICAL, ELECTRICALLY-OPERATED, SAFETY SYSTEMS INCLUDING THE AIRBAG SAFETY RESTRAINT SYSTEM AND THE ANTI-LOCK BRAKING SYSTEM. CHRYSLER HAS BEEN AWARE OF THE ERROR AND REDESIGNED THE POWER DISTRIBUTION BOX. HOWEVER, THEY DID NOT RECALL AND OFFER TO REPLACE THE FAILED COMPONENT.
NHTSA complaint #10224244 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 10-15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER AND THEY FILED A REPORT. THE CURRENT MILEAGE WAS 89,948 AND FAILURE MILEAGE WAS 89,946.
NHTSA complaint #10210393 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 PLYMOUTH GRAND VOYAGER. THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. WHEN THE VEHICLE WAS STOPPED, ALL OF THE GAUGE NEEDLES IN THE INSTRUMENT PANEL WOULD FLUCTUATE UP AND DOWN. THE DEALER SERVICED THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS). THE AIR BAG LIGHT DIMMED FOR SIX MONTHS, BUT THEN ILLUMINATED AGAIN. THE DEALER STATED THAT THE POWER DISTRIBUTOR FAILED AND THEY REPLACED THE PDC. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 105,000.
NHTSA complaint #10205817 — an unverified report by a vehicle owner.
THE AIRBAG WARNING LIGHT GOES ON AND OFF WHILE DRIVING VAN, SOMETIMES IT STAYS ON FOR A LONG TIME OR OTHER TIMES ITS ONLY ON FOR A SHORT TIME AND THEN GOES OFF. EACH TIME IT GOES ON YOU HEAR A WARNING CHIME. MY SEARCH OF THE INTERNET FOR THIS TYPE OF PROBLEM SHOWS A RECALL ON THE 1998-2000 VANS FOR A CLOCKSPRING REPAIR. I HAVE ALSO READ THAT WHEN THE LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY. I HAVE NOT CONFIRMED THIS THROUGH A DEALER. THIS SORT OF PROBLEM IS A TOUGH ONE TO DEAL WITH AS A COMSUMER BECAUSE UNLESS THE LIGHT COMES ON AND STAYS ON, ITS HARD FOR THE DEALER TO FIND THE PROBLEM. IT WOULD BE INTERESTING TO KNOW HOW MANY OTHER CONSUMERS HAVE THIS SAME PROBLEM AND IF THESE VEHICLES SHOULD COME UNDER A RECALL LIKE THE PRIOR YEARS.
NHTSA complaint #10133680 — an unverified report by a vehicle owner.
DT: WHEN STARTING VEHICLE THE RADIO DID NOT COME ON , BUT THE AIR BAG LIGHT CAME ON AND STAYED ON. HOWEVER, AND THE DASH BOARD LIGHTS DID NOT COME ON. HAD TO RESTART THE VEHICLE IN ORDER TO GET THE RADIO TO WORK, THE AIR BAG LIGHT TO GO OFF, AND THE DASHBOARD LIGHTS TO REGISTER. THIS HAPPENED ON JUNE 2, 2005.
NHTSA complaint #10131108 — an unverified report by a vehicle owner.