FaultScore

FaultScore report

2000 Plymouth Grand Voyager problems

Owners have filed 144 complaints about the 2000 Plymouth Grand Voyager with NHTSA between 2000 and 2024. The largest single group is the transmission & drivetrain. Across this model's run it ranks 6 of 8 worst.

C

FaultScore 42/100

Higher is worse. Measured against the other years of the Plymouth Grand Voyager.

How this is worked out

The numbers

144

Complaints

11

Crashes reported

9

Fires reported

7

Injuries reported

80,750 mi

Median mileage at failure

Half of reported failures happened before this

8%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 97 vs 50 Early failure 13 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Plymouth Grand Voyager. 50 means typical for this model; 100 means roughly double.
Severity — 97
18.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 13
8% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Plymouth Grand Voyager

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Plymouth Grand Voyager

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

3 crashes, 0 fires · median 58,000 mi

Engine & Cooling 23 16.0%

0 crashes, 2 fires · median 86,750 mi

0 crashes, 6 fires · median 79,000 mi

Brakes 14 9.7%

1 crashes, 0 fires · median 70,000 mi

Airbags 12 8.3%

3 crashes, 0 fires · median 71,600 mi

Steering 8 5.6%

Median failure at 143,000 miles

Fuel & Propulsion 6 4.2%

0 crashes, 1 fires · median 69,000 mi

Acceleration & Cruise Control 6 4.2%

Median failure at 82,500 miles

Suspension 6 4.2%

1 crashes, 0 fires · median 100,000 mi

Body & Structure 5 3.5%

Median failure at 111,000 miles

Other & Unspecified 3 2.1%
Equipment & Accessories 3 2.1%

Median failure at 28,800 miles

Seats 3 2.1%

2 crashes, 0 fires · median 130,000 mi

Child Seats 2 1.4%
Tires 2 1.4%
Windows, Mirrors & Wipers 2 1.4%

Median failure at 47,000 miles

Seat Belts 1 0.7%

1 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 16 30.8%
Belts AND Associated Pulleys 11 21.2%
Park/Neutral Start Interlock Switch 5 9.6%
Front 5 9.6%
Engine 4 7.7%
Horn 4 7.7%
Frontal 4 7.7%
Differential Unit 3 5.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 1.5%
10,000 – 24,999 miles 2 3.0%
25,000 – 49,999 miles 4 6.1%
50,000 – 74,999 miles 24 36.4%
75,000 – 99,999 miles 9 13.6%
100,000 – 149,999 miles 19 28.8%
150,000+ miles 7 10.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2000 peak 7 Mar 2024

NHTSA investigations into the 2000 Plymouth Grand Voyager

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA04013 Opened 4 Jun 2004 Closed 25 May 2005 AIR BAGS:FRONTAL

DRIVER AIR BAG CLOCKSPRING FAILURE

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...

EA01007 Opened 21 Feb 2001 Closed 22 Nov 2002 ELECTRICAL SYSTEM

AIR BAG CLOCKSPRING

RQ00008 Opened 9 Mar 2000 Closed 18 Mar 2002 VEHICLE SPEED CONTROL:LINKAGES

DC MINIVAN FUEL INJECTOR RAIL LEAK

Recalls on the 2000 Plymouth Grand Voyager

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

07E104000

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

06E091000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

04V480000

AIR BAGS

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

00V268000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004366 237,695 units in Canada

Airbag

On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.

Recall 2000215 183,085 units in Canada

Fuel System

On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 60,000 miles Peosta, IA Crash

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

WHILE DRIVING DOWN A STEEP HILL THE BRAKES WENT TO THE FLOOR AND THE RED "NO BRAKE" LIGHT CAME ON. I WAS GOING AROUND 30 MILES AN HOUR AND LUCKILY WAS IN THE COUNTRY. I DROVE INTO A FARMERS FIELD AND PUT ON THE EMERGENCY BRAKE. THE DEALERSHIP REPLACED THE BRAKE EQUIPMENT INCLUDING THE MASTER CYLINDER EVEN THOUGH NOTHING WAS SHOWING ON THEIR COMPUTER. A FEW DAYS LATER I WAS DRIVING HOME FROM WORK AND CAME TO A STOP SIGN, PUT ON BRAKES AND THEY WENT TO THE FLOOR AGAIN. I HIT THE VEHICLE IN FRONT OF ME. THIS PROBLEM DOESN'T OCCUR ALL THE TIME AND THEY ARE NOT ABLE TO RECREATE THE PROBLEM. I AM WAITING TO SEE WHAT HAPPENS WITH THIS FROM THE DEALER AND THEIR INSURANCE CO. I WILL ALSO MOST LIKELY FILE A COMPLAINT WITH DAIMLER-CHRYSLER. THIS VEHICLE WAS A LEMON BUY BACK FOR BRAKING PROBLEMS THAT WERE SUPPOSEDLY FIXED IN 2000.

NHTSA complaint #10102800 — an unverified report by a vehicle owner.

at 71,000 miles Newtonsville, OH Crash 1 injured

AIR BAGS:FRONTAL

THE VEHICLE RAN OFF THE ROAD WHILE DRIVING 35-45 MPH INTO A FENCE AND THEN INTO A WOODEN POLE AND NEITHER FRONTAL AIR BAG DEPLOYED. *JB THE CONSUMER RECEIVED A HEAD INJURY WITH 6 STAPLES AND OTHER SMALL CUT TO THE HEAD AND FACE. CONSUMER ALSO CUT RIGHT HAND IN THE ACCIDENT.

NHTSA complaint #10096908 — an unverified report by a vehicle owner.

at 69,000 miles Sharpsburg, NC Fire 1 injured

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

VAN CAUGHT FIRE IN THE ENGINE, ON THE DRIVER'S SIDE, VERY LIKELY AS A RESULT OF O RING FAILURE AT FUEL RAILS-NOT PART OF RECALL ISSUED ON SEPTEMBER 9, 1999.

NHTSA complaint #10039179 — an unverified report by a vehicle owner.

at 69,000 miles Sharpsburg, NC Fire 1 injured

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

MY 2000 CHRYSLER GRAND VOYAGER'S ENGINE BURST INTO FLAMES AND ALMOST THE WHOLE FRONT END OF MY CAR, INCLUDING MY DASH BOARD AND PART OF MY FRONT SEATS WERE BURNED UP. THE WINDSHIELD AND THE WINDOWS ON THE PASSENGER AND DRIVER'S SIDE IN THE FRONT BLEW OUT. I SUFFERED FROM SMOKE INHALATION AND DID END UP GOING TO THE EMERGENCY ROOM. I ALSO HAVE PULLED SOMETHING IN MY BACK AND ARMS THAT HAS MADE MY ARMS FROM THE ELBOWS TO THE HANDS GO PAINFULLY NUMB AND PRICKLY. IN ADDITION, I SEEMED TO HAVE CAUSED A HEMORRAGE IN MY UTERUS. MY PERIOD IS NOT DUE FOR ABOUT A WEEK OR A BIT MORE. IT IS LABOR DAY WEEKEND AND I HAVEN'T BEEN ABLE TO SEE A REGULAR DOCTOR YET. I ACTUALLY HAVE CALLED THE DEALER WHERE I PURCHASED THE VEHICLE AND THEY SAY THERE AREN'T ANY RECALLS ON 2000 GRAND VOYAGER, THEY ALSO SAID THEY WOULDN'T SELL ANY VEHICLE THAT HADN'T HAD THE RECALL ISSUE TAKEN CARE OF BEFORE BEING PUT ON THE LOT--ALSO, WHEN I CHECKED ON THE DAIMLERCHRYSLER WEBSITE AND PUT THE REQUESTED SECTION OF VIN NUMBERS INTO THEIR LITTLE CHECKUP BOX--IT SAID--"NO INCOMPLETE RECALLS OR CUSTOMER SATISFACTION NOTIFICATIONS EXIST."--I HAVE CHECKED THE INTERNET IN SEVERAL PLACES BEFORE I FOUND THIS SITE AND FOUND THAT 2000 GRAND VOYAGERS WITH 3.3 L. ENGINES WERE PART OF THE RECALL!!!! THE FIRST THING I SAW WHEN I STOPPED THE CAR BECAUSE OF ALL THE SMOKE WAS SOMETHING DRIPPING IN FLAMES FROM THE FRONT OF THE BOTTOM OF THE ENGINE.

NHTSA complaint #10037017 — an unverified report by a vehicle owner.

at 54,000 miles Auburn, GA Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

MY DAUGHTERS (AGES 5 AND 2) WERE SITTING IN THE FRONT SEAT OF MY VAN AND HIT THE GEAR SHIFT AND KNOCKED IT INTO GEAR AND THE VAN ROLLED INTO MY BROTHER-IN LAWS TRUCK ALMOST PINNING ME BETWEEN THE TWO VEHICLES.

NHTSA complaint #10008080 — an unverified report by a vehicle owner.

Clearwater, FL Fire

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

VEHICLE CAUGHT FIRE WHILE PARKED, CLAIM # 40-2413-995 . NLM

NHTSA complaint #6900702 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 178,000 miles Sherwood, OR

AIR BAGS

The contact owns a 2000 Plymouth Grand Voyager. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 04V480000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 178,000.

NHTSA complaint #11577453 — an unverified report by a vehicle owner.

at 120,392 miles Watauga, TX

ENGINE

MY VAN HAS BEEN ACCELERATING WHEN I AM (APPLYING) PUTTING ON MY BRAKE TO STOP, MAKING MY VAN REV, SKIP & JERK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS

NHTSA complaint #11252937 — an unverified report by a vehicle owner.

at 204,826 miles Abilene, TX

ELECTRICAL SYSTEM

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

NHTSA complaint #11120854 — an unverified report by a vehicle owner.

at 204,826 miles Abilene, TX

FUEL/PROPULSION SYSTEM

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

NHTSA complaint #11120854 — an unverified report by a vehicle owner.

Cleveland, GA

AIR BAGS

THERE WAS A RECALL ON MY VAN FOR THE CLOCKSPRING. I TOOK IT TO HAYES CHRYSLER, AND THEY VERIFIED THAT IT WAS UNDER WARRANTY TO HAVE IT REPLACED AT NO COST. JUST WANTED TO REPORT THIS RECALL TO BE ADDED TO THE VIN HISTORY. HAYES WILL BE REPAIRING IT WITHIN THE NEXT COUPLE OF DAYS.

NHTSA complaint #10659445 — an unverified report by a vehicle owner.

at 120,000 miles Cambria Heights, NY

SERVICE BRAKES

THE STEEL BRAKE LINES RUSTED OUT AND START LEAKING BRAKE FLUID, VEHICLE WAS UNABLE TO STOP.NEARLY CAUSE AN ACCIDENT.

NHTSA complaint #10614916 — an unverified report by a vehicle owner.

Santa Rosa, CA

ENGINE

I OWN A 2000 GRAND VOYAGER VAN. I HAVE BEEN DEALING WITH THE SERPENTINE BELT FALLING OFF SO MUCH IN THE HISTORY OF OWNERSHIP THAT I AM FRUSTRATED BEYOND BELIEF. THIS PROBLEM OCCURS MOSTLY WHEN IT RAINS AND I HAVE SPENT $2000 PLUS DOLLARS IN TOWS CHARGES AND MECHANIC SERVICES CHARGES TO REPLACE THE SERPENTINE BELT, TENSIONER WITH PULLEY AND IDLER PULLEY. I FEEL THAT THE DODGE/PLYMOUTH VEHICLE MANUFACTURERS HAVE KNOWN OF THIS PROBLEM AND HAVE LET CONSUMERS SUFFER AND STRUGGLE WITH THIS SAFETY ISSUES WITH NO INTERVENTION ON THEIR PART. I AM A PHYSICALLY CHALLENGED PERSON WHO USES A WHEELCHAIR FOR MY MOBILITY AND THE VAN WAS MODIFIED TO ACCEPT A RAMP SYSTEM, WITH NO MODIFICATIONS TO THE CHASSIS OR ENGINE COMPARTMENT. I HAVE BEEN LEFT BROKEN DOWN ON THE SIDE OF THE ROAD OR HIGHWAY MANY TIMES.

NHTSA complaint #10563971 — an unverified report by a vehicle owner.

at 143,000 miles Ladoga, IN

POWER TRAIN

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER!

NHTSA complaint #10439003 — an unverified report by a vehicle owner.

at 143,000 miles Ladoga, IN

STEERING

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER!

NHTSA complaint #10439003 — an unverified report by a vehicle owner.

at 143,000 miles Ladoga, IN

ENGINE AND ENGINE COOLING

THE SERPENTINE BELT COMES OFF EVERY TIME I GO THRU WATER. I CAN NOT DRIVE THE VAN ANYTIME IT RAINS OR THE ROADS ARE WET! MY DAUGHTER IN LAW HAS THE SAME VAN AND THE SAME PROBLEM! ONCE THE BELT COMES OFF I LOOSE ALL POWER,STEERING,BRAKES. PUTTING ME AND ANY PASSENGERS IN DANGER!

NHTSA complaint #10439003 — an unverified report by a vehicle owner.

at 79,000 miles Brooklyn Park, MD

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 CHRYSLER GRAND VOYAGER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED ALONG WITH THE WINDSHIELD AND REAR WINDSHIELD WIPER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS AN UNKNOWN COMPONENT UNDER THE DASHBOARD THAT WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 109,000. UPDATED 2/28/11 *CN UPDATED 04/29/11

NHTSA complaint #10378588 — an unverified report by a vehicle owner.

at 120,000 miles Flanders, NJ

SUSPENSION:FRONT

2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD!

NHTSA complaint #10350873 — an unverified report by a vehicle owner.

at 120,000 miles Flanders, NJ

STRUCTURE:FRAME AND MEMBERS

2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD!

NHTSA complaint #10350873 — an unverified report by a vehicle owner.

at 339,000 miles Prospect, VA

AIR BAGS

CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR.

NHTSA complaint #10297007 — an unverified report by a vehicle owner.

at 339,000 miles Prospect, VA

ELECTRICAL SYSTEM:HORN

CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR.

NHTSA complaint #10297007 — an unverified report by a vehicle owner.

at 339,000 miles Prospect, VA

VEHICLE SPEED CONTROL:CRUISE CONTROL

CRUISE CONTROL, HORN DOES NOT WORK -THIS WAS WITHIN 30 DAYS OF EACH OTHER. AIRBAG LIGHT COMES ON THEN GOES OFF AGAIN. NO ACCIDENT CAUSED THIS TO OCCUR.

NHTSA complaint #10297007 — an unverified report by a vehicle owner.

Tomahawk, WI

SUSPENSION:FRONT

FRONT LEFT STRUT TOWER RUSTED OUT.

NHTSA complaint #10293378 — an unverified report by a vehicle owner.

at 130,000 miles Springfield, MO

SEATS

THE REMOVABLE HEAD RESTS IN MY 2000 CHRYSLER GRAND VOYAGER HAVE A DESIGN FLAW. THE METAL SUPPORTS THAT EXTEND INTO THE PADDING ARE NOW PROTRUDING THROUGH THAT PADDING, BUT NOT THROUGH THE OUTER VINYL COVER, IN THE EVENT OF AN ACCIDENT, THE PASSENGERS HEAD WILL MAKE CONTACT WITH THE METAL AND LIKELY RECEIVE INJURIES FROM IT. THE HEADRESTS HAVE BEEN TURNED AROUND BACKWARDS TO PREVENT SUCH AN OCCURRENCE, THOUGH THEY ARE NOW NOT ADJUSTABLE AND WILL ONLY PROVIDE HEAD/NECK SUPPORT TO A CHILD. MY VAN CONTAINS 4 OF THESE HEADRESTS. I HAVE OWNED THE VEHICLE FOR 4 YEARS AND ALL OF THEM HAVE DETERIORATED DURING THIS TIME.

NHTSA complaint #10290284 — an unverified report by a vehicle owner.

at 117,232 miles Hobart, IN

POWER TRAIN

MY TRANSMISSION HAS GONE OUT ON MY VEHICLE AND WHEN IT WAS IN THE REPAIR SHOP THERE WHERE TWO OTHER VEHICLE THE SAME YEAR MAKE AND MODEL WITH THE SAME TRANSMISSION PROBLEMS NOT TO MENTION ONE OF MY SISTERS CO-WORKERS WITH THE SAME VEHICLE JUST HAD HERS FIXED IS THERE ANY WAY YOU CAN LOOK INTO THIS I DO FEEL IT WOULD BE A SAFETY RECALL BEINGS IF MY CHILDREN WHERE IN THE VEHICLE AND IT BROKE DOWN ON THE SIDE OF THE ROAD AND TRANSMISSIONS HAVE BEEN KNOW TO START ON FIRE IF THEY START TOO GO OUT ALSO WHEN THIS HAPPENED I WAS AT A STOP LIGHT AT A BUSY INTERSECTION AND CAUSED A BIG TRAFFIC JAMS DO TO MY VEHICLE NOT SHIFTING.

NHTSA complaint #10284492 — an unverified report by a vehicle owner.

at 100,000 miles Cincinnati, OH

SUSPENSION:FRONT

FRONT WHEEL STRUT TOWERS RUSTED OUT; THIS IS APPARENTLY A WIDE SPREAD PROBLEM WITH CHRYSLER MINIVANS. COMPLETE RUST OUT CAUSES THE FRONT WHEEL TO COLLAPSE.

NHTSA complaint #10280535 — an unverified report by a vehicle owner.

at 212,000 miles Dallas, TX

STEERING

MY 2000 CHRYSLER GRAND VOYAGER (3.0L ENGINE) HAS REPEATED ISSUE WITH LOSING ITS POWER STEERING BELT IN WET CONDITIONS (DRIVING THROUGH PUDDLES AS SHALLOW AS 2 INCHES). THIS MAKES THE VEHICLE BECOME DIFFICULT TO CONTROL. SINCE THIS HAPPENED TO ME TWICE IN ONE WEEK (AND I HAD JUST HAD THE SYSTEM INSPECTED AND A NEW BELT PUT ON BEFORE IT HAPPENED THE 2ND TIME) I CONTACTED SEVERAL LOCAL DEALERS AND ASKED IF THEY WERE AWARE OF AND HAD A SOLUTION FOR THIS ISSUE. ONE DEALER TOLD ME "STAY OUT OF PUDDLES." ALL THE DEALERS I CONTACTED SAID THIS WAS A "VERY COMMON ISSUE WITH THE MODEL" AND THAT THEY DID NOT HAVE ANY FIX FOR THE ISSUE. I SEARCHED ONLINE AND DISCOVERED THAT A LARGE NUMBER OF VANS FROM THE LATE 90S SHARE THIS DESIGN ISSUE. I ALSO FOUND SOME AFTERMARKET PRODUCTS THAT MAY FIX THE ISSUE. I FEEL STRONGLY THAT THE MANUFACTURER SHOULD FIND A SOLUTION AND PROVIDE THIS SOLUTION AT THEIR DEALERS BEFORE THIS ISSUE CAUSES FURTHER BREAKDOWNS AND ACCIDENTS. IT IS LIKELY THAT MANY ACCIDENTS HAVE ALREADY RESULTED FROM A LOSS OF POWER STEERING RELATED TO THIS ISSUE, BUT MAY NOT HAVE BEEN LINKED TO THIS ISSUE BECAUSE: SPEEDS TEND TO BE LOWER IN WET CONDITIONS - ESPECIALLY WHEN GOING THROUGH PUDDLES. IF COLLIDING WITH FIXED OBJECT OFTEN DRIVER WOULDN'T REPORT IT TO AVOID TICKET & INSURANCE PREMIUM HIKES. ALSO, IF THE ACCIDENT IS REPORTED THEY MAY BLAME THE COLLISION OR BELT WEAR AS THE CAUSE FOR THE STEERING LOSS.

NHTSA complaint #10262362 — an unverified report by a vehicle owner.

at 125,000 miles Charlottesville, VA

SERVICE BRAKES, HYDRAULIC

VEHICLE IS A 2000 CHRYSLER GRAND VOYAGER. BRAKE PEDAL WAS PUSHED DURING NORMAL VEHICLE OPERATION AND PEDAL BECAME "SOFT" WITH NO RESISTANCE. VEHICLE WAS TOWED TO REPAIR FACILITY AND DIAGNOSIS INDICATED RUSTY BRAKE LINES WERE THE CAUSE OF THE FAILURE.

NHTSA complaint #10253794 — an unverified report by a vehicle owner.

Nashville, TN

STEERING

I HAVE A 2000 PLYMOUTH GRAND VOYAGER...IT WAS RAINING AND ALL OF A SUDDEN WHILE MAKING A TURN, THE STEERING WHEEL LOCKED UP...I HAD MY CHILDREN IN THAT CAR AND IT WAS VERY SCARY. THANK GOODNESS I WAS ABLE TO TURN IT ENOUGH TO PULL INTO A WALGREENS, BUT I HAD TO HAVE IT TOWED AND GET THE SERPENTINE BELT REPLACED. THIS WAS AWFUL!

NHTSA complaint #10251266 — an unverified report by a vehicle owner.

at 105,000 miles Crystal Lake, IL

STRUCTURE:FRAME AND MEMBERS

FRONT STRUT PUSHING THROUGH BODY OF VAN. WE'VE SPOKEN TO A FEW MECHANICS/DEALERS WHO HAVE BEEN SEEING ALOT OF THE SAME THING WITH THIS MAKE/MODEL VAN. NO INCIDENT HAS OCCURRED YET BUT THE POTENTIAL IS THERE. WE WOULD LIKE TO BRING ATTENTION TO THIS SO NHTSA CAN COMMUNICATE WITH THE DEALERSHIPS AND RESOLVE. MAYBE A RECALL SHOULD BE CONSIDERED? THIS IS POTENTIALLY VERY DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION. IT ALSO IS A COSTLY REPAIR FOR AN ISSUE THAT SEEMS TO BE VERY COMMON IN THIS SPECIFIC VEHICLE 2000 PLYMOUTH GRAND VOYAGER. PLEASE HELP US RESOLVE.

NHTSA complaint #10246549 — an unverified report by a vehicle owner.

Wauwatosa, WI

POWER TRAIN:AUTOMATIC TRANSMISSION

EMAIL FROM CONSTITUENT RE HIS CONCERNS ABOUT THE QUALITY OF CHRYSLER MINIVANS, THE TRANSMISSION PROBLEM HE HAS WITH HIS 2000 PLYMOUTH GRAND VOYAGER; FEELS THERE SHOULD BE A RECALL. *NJ THE COSNUMER NOTICED TRANSMISSION FLUID ON THE GROUND. THE MECHANIC INFORMED THE CONSUMER THERE WAS A PIN A CHRYSLER TRANSMISSION THAT COMES LOOSE. THEY ALSO SAID THE PIN IN THE LINKAGE FOR THE DIFFERENTIAL SHOOTS OUT VERY FAST AND RUINS EVERYTHING IN ITS PATH.

NHTSA complaint #10238188 — an unverified report by a vehicle owner.