229 of the
3,388 complaints filed about the Plymouth Grand Voyager
are about the body and structure —
7% of everything owners reported.
The worst model year for it is 1996.
THE DRIVERS SIDE STRUT TOWER IS RUSTING OUT, BUT NOT ON THE TOP LIKE MOST OF THEM DO. 3/4 OF THE SIDE OF THE TOWER IS RUSTED AND GONE. THE PASSENGER SIDE STILL LOOKS GOOD. I HAVE GONE TO SEVERAL SHOPS BUT NO ONE CAN HELP ME. THE VANS 3.3L ENGINE AND TRANS ARE STILL IN GOOD SHAPE SO I NEED TO FIND SOMEONE OR SOMETHING TO FIX THIS
NHTSA complaint #10863840 — an unverified report by a vehicle owner.
THE VEHICLE CAUGHT FIRE WHEN I WAS ABOUT TO LEAVE MY HOUSE, I HAD STARTED IT AND THEN WAS ABOUT TO PUT IT IN GEAR WHEN IT EXPLODED, I HAD TO JUMP OUT THE PASSENGER SIDE AND THEN THERE WAS ANOTHER EXPLOSION FOLLOWED BY ANOTHER.
NHTSA complaint #10723534 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1995 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #10537903 — an unverified report by a vehicle owner.
THE REAR DOOR WAS OPEN. I HEARD A LOUD NOISE AND I FOUND OUT THE PASSENGER SIDE BOLT BAD BROKEN ON THE LIFT SUPPORT. THE DOOR DID NOT FALL. I AM HAVING A VERY DIFFICULT TIME RAISING THE REAR DOOR WAIT ONE SUPPORT.
NHTSA complaint #10505077 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AFTER PULLING OVER SHE NOTICED THAT THE FUEL RAIL WAS FRACTURED AND PARTIALLY HANGING FROM THE VEHICLE. IN ADDITION, THE SLIDING PASSENGER SIDE DOOR WOULD SPORADICALLY COME OFF TRACK AND COULD NOT BE CLOSED PROPERLY. THE DOOR WAS CLOSED USING A CORD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THEY WOULD HAVE TO TAKE THE DOOR APART FOR REALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
NHTSA complaint #10438709 — an unverified report by a vehicle owner.
FOUND THE DRIVER SIDE STRUT TOWER IS COMPLETELY RUSTED OUT. DISCOVERED ONLINE HUNDREDS OF COMPLAINTS OF SAME ON THE SAME VEHICLE AND DATE RANGE. PLYMOUTH CHRYSLER KNOW ABOUT THIS AND DESCRIBES IT AS COSMETIC BUT THIS IS A STRUCTURAL PROBLEM.
NHTSA complaint #10438018 — an unverified report by a vehicle owner.
2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD!
NHTSA complaint #10350873 — an unverified report by a vehicle owner.
LEFT SIDE STRUT TOWER RUSTED THROUGH ON 1999 PLYMOUTH VOYAGER, I NOTICED THIS AFTER WE HAD BOUGHT IT IN 2005 AND WAS TOLD THAT IT WOULD NOT BE COVERED FROM CHRYSLER, FOUND OUT THAT I WAS NOT THE ONLY ONE THIS HAD HAPPENED TOO, CHRYSLER MADE THE MISTAKE AND THEY SHOULD STAND BEHIND IT, I WAS GETTING MAINTENANCE WHEN IT FELL APART, LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY.
NHTSA complaint #10292914 — an unverified report by a vehicle owner.
RUSTED STRUT TOWERS ON 1996 PLYMOUTH GRAND VOYAGER FRONT STRUT POPPED THROUGH ALMOST CRASHED OTHER COMPLAINT NUMBER FOUND ON INTERNET PROBABLY A LOT MORE 10090457.
NHTSA complaint #10284828 — an unverified report by a vehicle owner.
TOOK CAR FOR PA STATE INSPECTION AND FAILED DUE TO TECH WOULD NOT LOAD CAR ON LIFT. LEFT FRONT STRUT TOWER IS RUSTED THROUGH. HE WAS AFRAID THAT THE LIFT WOULD PUSH THE STRUT THROUGH THE HOOD OF THE CAR.
NHTSA complaint #10263899 — an unverified report by a vehicle owner.
DODGE CARAVAN STRUT TOWER RUST PERFORATION - SIGNIFICANT RUST PERFORATION ON THE RIGHT AND LEFT HAND STRUT TOWERS SEVERELY WEAKENS THE STRUCTURAL INTEGRITY OF THESE MAIN LOAD PATH MEMBERS. FAILURE OF THE STRUT TOWERS WOULD LEAD TO UNCONTROLLED DISPLACEMENT OF THE UPPER END OF THE STRUT RESULTING IN LOSS OF CONTROL OF THE VEHICLE. SINCE THE POSSIBILITY OF FAILURE EXISTS AT ANY TIME WHILE DRIVING THE VEHICLE, SHOULD IT OCCUR AT HIGHWAY SPEEDS, SERIOUS BODILY INJURY AND DEATH ARE LIKELY.
NHTSA complaint #10257570 — an unverified report by a vehicle owner.
DISCOVERED SEVERE RUST-THROUGH OF THE FRONT LEFT-SIDE STRUT TOWER WHILE DOING ROUTINE FLUID LEVEL CHECKING. THE DAMAGE IS UNDER THE HOOD OF THE VEHICLE, AND INITIALLY APPEARED AS DIMPLED METAL WITHOUT ANY HOLES OR GAPS. THE METAL CRUMBLED IN MY HAND, AND REVEALED THE RUST THROUGH AS I PICKED AWAY THE PIECES. I RESEARCHED THE PROBLEM ON THE INTERNET, AND FOUND MANY IDENTICAL PROBLEMS, AS WELL AS THE TSB FROM CHRYSLER: 2304402 (NHTSA 10000317). SEVERAL OF THE REFERENCES HAD PICTURES THAT LOOKED JUST LIKE OUR VEHICLE. AS THE TSB NOTES, THERE IS A SPECIAL REPAIR KIT CREATED AND SUPPLIED BY THE MANUFACTURER JUST TO CORRECT THIS SPECIFIC ISSUE. ALTHOUGH OUT VEHICLE HAS NOT HAD ANY COLLAPSE OR OTHER CATASTROPHIC FAILURE, SEVERAL OF THE OWNERS HAD EXPERIENCED SEVERE PROBLEMS AS A A RESULT OF THIS STRUCTURAL FLAW. THE DEFECT WAS DESCRIBED MANY TIMES AS A RESULT OF A MANUFACTURING DETAIL, WHERE TWO SINGLE PIECES OF METAL WERE LAYERED TO BUILD THE STRUT TOWER. THE SEAM BETWEEN THESE TWO LAYERS OF METAL WAS NOT PROPERLY SEALED, AND AS A RESULT, MOISTURE WAS ALLOWED TO ENTER THE SEAM AND CORROSION INSIDE THE PLATE SANDWICH BEGAN. WITH THE PROBLEM INSIDE THE METAL STRUCTURE ESSENTIALLY HIDDEN FROM VIEW, THE METAL DECAY COULD CONTINUE TO ADVANCE WITHOUT EASY DISCOVERY. THE TSB IS DATED NEARLY 2 YEARS AFTER THE LAST VEHICLE DATE, WITH WARRANTY COVERAGE ALREADY EXPIRED. THIS IS A SERIOUS STRUCTURAL AND SAFETY PROBLEM, AND CHRYSLER IS NOT OFFERING TO RECOGNIZE THE DEFECT AND FIX THIS EXCEPT AT OUR COST. THIS MANUFACTURING DEFECT, AS DEMONSTRATED BY THE UNUSUAL DAMAGE PATTERN AS WELL AS THE SPECIAL REPAIR KIT NEEDS A SAFETY RECALL TO SUPPORT OWNERS AND CORRECTLY ASSIGN FAULT.
NHTSA complaint #10248422 — an unverified report by a vehicle owner.
FRONT STRUT PUSHING THROUGH BODY OF VAN. WE'VE SPOKEN TO A FEW MECHANICS/DEALERS WHO HAVE BEEN SEEING ALOT OF THE SAME THING WITH THIS MAKE/MODEL VAN. NO INCIDENT HAS OCCURRED YET BUT THE POTENTIAL IS THERE. WE WOULD LIKE TO BRING ATTENTION TO THIS SO NHTSA CAN COMMUNICATE WITH THE DEALERSHIPS AND RESOLVE. MAYBE A RECALL SHOULD BE CONSIDERED? THIS IS POTENTIALLY VERY DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION. IT ALSO IS A COSTLY REPAIR FOR AN ISSUE THAT SEEMS TO BE VERY COMMON IN THIS SPECIFIC VEHICLE 2000 PLYMOUTH GRAND VOYAGER. PLEASE HELP US RESOLVE.
NHTSA complaint #10246549 — an unverified report by a vehicle owner.
THE STRUT TOWERS ARE CORRODING ON 1996-2000 TOWN & COUNTRY/VOYAGER/CARAVAN MINI VANS. CHRYSLER HAS ADMITTED THIS IN TSB # 23-044-02. I THINK THE PROBLEM IS MORE WIDESPREAD. ANYWAY, MY UNDERSTANDING IS THAT, IF THE STRUT TOWER FAILS DURING OPERATION, THE RESULT CAN BE DEVASTATING. THERE ARE MANY YOUNG CHILDREN RIDING IN THESE VEHICLES, SOCCER MOMS ETC. I FIND IT INCREDIBLE THAT THERE IS NOT MORE VISIBLE INFORMATION ON THIS. I AM THE ORIGINAL OWNER OF MY 1997, AND AT THE SAME PHONE AND ADDRESS AS WHEN I BOUGHT IT. I HAVE NOT BEEN NOTIFIED. I ACCIDENTALLY RAN INTO THIS WHILE RESEARCHING FOR NEW STRUTS FOR THE VEHICLE. I LOOKED AT MY VEHICLE AND SURE ENOUGH, ONE OF THE STRUT TOWERS IS FAILING. I CALLED THE DEALER, THE REMEDY IS $500 PER STRUT TOWER. IF THIS ISN'T A CLASSIC DESIGN FLAW (THAT IS POTENTIALLY LETHAL), I'M NOT SURE I COULD FIND A BETTER EXAMPLE. TWO THINGS NEED TO BE DONE. (1) INFORMATION NEEDS TO GET OUT, IT'S NOT HAPPENING. (2) CHRYSLER NEEDS TO ABSORB OR AT LEAST SHARE IN THE COST OF THE REPAIRS. I BELIEVE IF #(1) ABOVE WERE HAPPENING ADEQUATELY, # (2) WOULD HAVE ALREADY HAPPENED. WE NEED TO SET ASIDE THAT THE AUTOMAKERS ARE IN TROUBLE, AND STOP FAVORING THEM AT THE EXPENSE OF CHILDREN'S LIVES.
NHTSA complaint #10242057 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08.
NHTSA complaint #10240646 — an unverified report by a vehicle owner.
I OWN TWO CHRYSLER MINIVAN THAT HAVE RUSTED STRUT TOWERS, AND I TOOK THEM TO MY FAVORITE BODY SHOP. I HAVE BEEN TOLD THAT ALMOST EVERY CHRYSLER MINI VAN HAS HAD THIS, AND TO GO TO THE DEALER DUE TO A RECALL. THERE IS NO SUCH RECALL, AND WAS TOLD BY THE DEALER IT HAS BEEN A ISSUE.
NHTSA complaint #10239857 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIPER ON THE REAR HATCH HAS BEEN REPLACED FOUR TIMES AT THE COST OF $350. THE WIPER CURRENTLY NEEDS TO BE REPLACED AGAIN. WITHIN SIX MONTHS OF HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE DRIVER'S SIDE DOOR IS FALLING OFF THE HINGES AND THE DOOR WAS REPAIRED ONCE BEFORE WITH A USED DOOR. THE DOOR CURRENTLY NEEDS TO BE REPAIRED OR REPLACED AGAIN. AT 81,000 MILES, THE TRANSMISSION HAD TO BE REPLACED DUE TO SHIFT BUMP BEHAVIOR; HOWEVER, THE FAILURE STILL PERSISTS. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10237365 — an unverified report by a vehicle owner.
METAL FATIGUE-8 INCH CRACK HAS BEEN FOUND BY ME ON THE DRIVERS SIDE WHERE THE MCPHERSON STRUT IS CONNECTED TO THE BODY FENDER MOUNTING AREA. I HAVE NEVER SEEN ANYTHING LIKE THIS. CAR HAS NEVER BEEN IN A FRONT ACCIDENT AND IS GARAGE KEPT. I HAVE BEEN THE SOLE OWNER OF THE VEHICLE. IF THIS CRACK CONTINUES THIS CAR WILL NO LONGER FUNCTION AND HAVE TO BE JUNKED. I BELIEVE THIS IS A CHRYSLER MANUFACTURING DEFECT. CHRYSLER SHOULD BE COMPLETELY RESPONSIBLE FOR ITS REPAIR OR ALTERNATE SOLUTION PROVIDED TO ME.
NHTSA complaint #10224467 — an unverified report by a vehicle owner.