594 of the
6,848 complaints filed about the Plymouth Voyager
are about the airbag system —
9% of everything owners reported.
The worst model year for it is 1996.
TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AND THE CRUISE CONTROL AND HORN FAILED TO FUNCTION. IN ADDITION, WHEN MAKING A TURN, THERE WAS A FLAPPING NOISE IN THE STEERING WHEEL THAT CAUSED THE CLOCK SPRING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10949081 — an unverified report by a vehicle owner.
THE 1998 PLYMOUTH VOYAGER PASSENGER VAN WAS INVOLVED IN A TWO VEHICLE COLLISION ON A PUBLIC HIGHWAY. CAUSE OF THE COLLISION WAS DUE TO THE OTHER INVOLVED VEHICLE, THAT BEING A 2011 KIA SOUL, FAILING TO STAY WITHIN ITS TRAVEL LANE. THE KIA CROSSED OVER INTO THE PATH OF THE PLYMOUTH VOYAGER, WITH BOTH VEHICLES COLLIDING, FRONT/LEFT VS FRONT/LEFT. SPEEDS OF BOTH VEHICLES ESTIMATED AT APPROXIMATELY 40 MILES PER HOUR. BOTH AIR BAGS IN THE KIA DEPLOYED, AS DID THE FRONT/PASSENGER AIRBAG IN THE PLYMOUTH VOYAGER. THE DRIVER'S AIRBAG IN THE PLYMOUTH VOYAGER FAILED TO DEPLOY, UNKNOWN WHY. BOTH DRIVERS SUSTAINED INJURIES IN THE COLLISION. THE COLLISION WAS INVESTIGATED BY THE MONTGOMERY TOWNSHIP POLICE DEPARTMENT, PHONE 215-362-2301, POLICE REPORT #2016-00578.
NHTSA complaint #10820479 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE DRIVING AT 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10736032 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2000 PLYMOUTH VOYAGER. WHILE DRIVING 30 MPH, THE DRIVER CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10660873 — an unverified report by a vehicle owner.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE CHRYSLER DEALER HAS NOT BEEN ABLE TO FIX THE CLOCKSPRING ON MY MINIVAN BECAUSE THE PART THAT CHRYSLER WILL PAY FOR IS NOT IN STOCK. [XXX]. I HAVE HAD MY MINIVAN IN THE DEALER MULTIPLE TIMES SINCE JAN 15 AND THEY HAVE NOT FIXED THE AIRBAG TO DEPLOY IF NEEDED. IT SEEMS TO ME THAT CHRYSLER IS LIMITING PARTS TO FIX A SAFETY RECALL.
NHTSA complaint #10318160 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER WHICH WAS PURCHASED IN 2000. HE RECEIVED A RECALL LETTER FROM CHRYSLER AND DID NOT HAVE ANY FAILURES ON THE VEHICLE AT THAT TIME. NHTSA CAMPAIGN ID NUMBER: 02V293000, AIR BAGS FRONTAL. AFTER THE CONTACT RECEIVED THE LETTER, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE WARNING PANEL AND THE HORN FAILED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS PER THE ABOVE MENTIONED RECALL; HOWEVER, HE WAS TOLD THE CLOCK SPRING ASSEMBLY PART WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR A MONTH. THE FAILURE AND CURRENT MILEAGES WERE 183,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10302324 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. HE CONTACTED THE DEALER IN REFERENCE TO RECALL CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). HE WAS ADVISED THAT THE PARTS WERE ON BACKORDER. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 96000. THE CURRENT MILEAGE WAS 97000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA complaint #10296200 — an unverified report by a vehicle owner.
AS AN INVESTIGATOR ASSIGNED TO THE CALIFORNIA HIGHWAY PATROL, MULTIDISCIPLINARY ACCIDENT INVESTIGATION TEAM (MAIT) IN SACRAMENTO, AND AS DIRECTED BY THE MAIT OPERATIONS MANUAL, THIS IS TO NOTIFY NHTSA/ODI OF THE VERIFIED FAILURE OF A SAFETY RESTRAINT SYSTEM IN A VEHICLE INVOLVED IN A SEVERE-INJURY TRAFFIC COLLISION. ON SEPTEMBER 2, 2009, A 1998 PLYMOUTH VOYAGER WAS INVOLVED IN A COLLISION IN SAN JOAQUIN COUNTY, CA. THE REGISTERED OWNER/SOLE OCCUPANT IN THE VOYAGER SUSTAINED INJURY WHEN HIS VEHICLE COLLIDED INTO THE REAR OF A 1999 CHEVROLET TAHOE, AT SPEED. THE PRINCIPAL DIRECTION OF FORCE WAS ESSENTIALLY FROM FRONT-TO-REAR THROUGH THE PLYMOUTH AND THE FRONTAL DAMAGE WAS EQUALLY DISTRIBUTED ACROSS THE FULL WIDTH OF THE VEHICLE. THE FRONT PASSENGER'S SRS DEPLOYED, AND THE DRIVER'S SRS DID NOT. THE DRIVER OF THE PLYMOUTH WAS RESTRAINED BY HIS SEAT BELT. A QUERY OF THE NHTSA WEBSITE INDICATED THE PLYMOUTH WAS SUBJECT TO RECALL UNDER NHTSA CAMPAIGN 04V-480, AND DAIMLER CHRYSLER RECALL NO. D17. THE RECALL WAS THE SUBJECT OF EA04-013 OF THE ODI. A LOCAL DODGE DEALER CONFIRMED THE VEHICLE WAS PART OF THE GROUP UNDER RECALL AND HAD NOT UNDERGONE CORRECTION OF THE CONDITION DESPITE RECORDS OF MAILED NOTIFICATIONS TO THE REGISTERED OWNER, OF VALLEY SPRINGS, CA. THE DRIVER OF THE PLYMOUTH MADE NO STATEMENT REGARDING THE STATUS OF THE SRS WARNING INDICATOR LAMP PRIOR TO THE COLLISION, WHICH IS UNDER INVESTIGATION BY THE STOCKTON AREA OF THE CALIFORNIA HIGHWAY PATROL. VALLEY DAVISON MAIT'S PRELIMINARY INVESTIGATION INDICATES THAT THE DRIVER?S SRS COMPONENTS WERE IN PLACE ON THE VEHICLE. MAIT WILL NOT CONDUCT A FAILURE ANALYSIS INVESTIGATION, AS THE MATTER IS CIVIL, NOT CRIMINAL, IN NATURE. A REPORT OF THE MAIT FINDINGS WILL FOLLOW. OFFICER C.M. PORT, ID 9729 CALIFORNIA HIGHWAY PATROL, VALLEY DIVISION MAIT. *TR UPDATED 07/01/10 *BF UPDATED 07/06/10
NHTSA complaint #10285073 — an unverified report by a vehicle owner.
TL*THE CONTACT OWN A 1999 PLYMOUTH VOYAGER. THE CLOCK SPRING CAUSED THE AIR BAGS, HORN AND CRUISE CONTROL TO FAIL. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THEY DON'T KNOW WHEN THEY WILL BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 146,520.
NHTSA complaint #10266625 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 CHRYSLER VOYAGER. WHILE DRIVING 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. A POLICE REPORT WAS FILED. THE DRIVER WAS RUSHED TO THE EMERGENCY ROOM BECAUSE HIS EYES WERE BURNING AND HIS VISION WAS LIMITED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
NHTSA complaint #10205343 — an unverified report by a vehicle owner.
TL*- THE CONTACT CALLED REGARDING THE 2000 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A RECALL FOR THE CLOCK SPRING. AFTER THE RECALL REPAIR WAS DONE THE HORN STOPPED WORKING, AND THE VEHICLE DID NOT HAVE POWER WHEN ACCELERATING. THE CONTACT TOOK THE VEHICLE BACK TO DAIMLER CHRYSLER ,WHERE THE RECALL WORK WAS DONE, AND THE DEALER REFUSED TO DIAGNOSE THE VEHICLE. THE DEALER STATED THEY PERFORMED THE REQUIRED RECALL REPAIRS. THE CONTACT TOOK THE VEHICLE TO ANOTHER DIAMLER CHRYSLER DEALER AND ONCE SHE TOLD THEM SHE HAD RECALL REPAIRS DONE ON THE CLOCK SPRING THE DEALER REFUSED TO WORK ON THE VEHICLE, AND TOLD THE CONTACT TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER WHO PERFORMED THE WORK. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000, THE CURRENT MILEAGE WAS 70000.
NHTSA complaint #10182623 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THERE WERE SEVERAL PROBLEMS WITH THE VEHICLE THAT WOULD BE CONSIDERED A MANUFACTURER DEFECT. THE FIRST COMPONENT OF CONCERN WAS THE BELT TENSIONER WHICH HAD TO BE REPLACED BY THE DEALER BECAUSE IT WAS OBSERVED TO BE DISMANTLED. THE SECOND COMPONENT WAS IDENTIFIED WHEN THE VEHICLE WAS TAKEN IN FOR A REGULAR OIL CHANGE. THE INDEPENDENT MECHANIC DETERMINED THERE WAS A MAJOR LEAK COMING FROM THE PUMP SEAL ON THE TRANSMISSION. ONCE THE TRANSMISSION WAS TAKEN OUT OF THE VEHICLE, A CRACK WAS OBSERVED IN THE TORQUE CONVERTER. THE TRANSMISSION HAD TO REBUILT BECAUSE A TRANSMISSION FOR REPLACEMENT COULD NOT BE FOUND. THE DEALER DETERMINED THE TRANSMISSION PROBLEM WAS DUE TO A PIN DROP WHICH HAS BEEN COMMON IN VEHICLES OF THIS YEAR, MAKE AND MODEL. THE THIRD COMPONENT WAS DISCOVERED WHILE THE CONTACT SEARCHED CAR FAX FOR HISTORY ON THE VEHICLE; THERE WAS A RECALL ON THIS VEHICLE FOR THE AIRBAG. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REMEDY REPAIR, IT WAS NOT PERFORMED BECAUSE THE VEHICLE EXCEEDED 70,000 MILES. THE DEALER CONFIRMED THAT THE REMEDY REPAIRS WOULD BE ISSUED ONLY IF THE VEHICLE INCURRED THE CONSEQUENCES OF THE RECALL. THE LAST COMPONENT OF CONCERN WAS THE SERVICE ENGINE SOON LIGHT, WHICH CONSTANTLY ILLUMINATED. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THERE WAS CYLINDER MISFIRE. HOWEVER, THE CONTACT EXPRESSED THAT THIS PROBLEM MAY HAVE BEEN CAUSED BY A MALFUNCTIONED COMPUTER SYSTEM. AFTER A MAJOR TUNE UP TO THE VEHICLE THE SERVICE ENGINE SOON LIGHT ONLY ILLUMINATES INTERMITTENTLY.
NHTSA complaint #10160917 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE DRIVING 30MPH, THE AIRBAG WARNING LIGHT ILLUMINATED WITHOUT ANY PRIOR WARNING. AFTERWARDS, THE DASH PANEL CLOCK, RADIO, AND HEATING DEFROSTER STOPPED WORKING. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO TURN THE ENGINE OFF. THE KEY WOULD NOT RELEASE FROM THE IGNITION AND THE ENGINE CONTINUED RUNNING. AFTER MULTIPLE ATTEMPTS, THE CONTACT REMOVED THE BATTERY CABLES FROM THE BATTERY AND REATTACHED THEM. THE ENGINE STOPPED RUNNING, BUT THE CLOCK AND RADIO ILLUMINATED INDICATING NORMAL FUNCTION. ALTHOUGH THE KEY REMAINED IN THE IGNITION, THE VEHICLE WAS NOT SEEN BY A DEALER.
NHTSA complaint #10150995 — an unverified report by a vehicle owner.
MY WIFE WAS DRIVING OUR 1997 VOYAGER UP A GRAVEL DRIVEWAY ABOUT 5-10 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO COLLISION OF ANY KIND. MY WIFE AND DAUGHTER BOTH SUFFERED BRUISING AND FACIAL ABRASIONS FROM THE AIR BAGS. IT IS NOT COVERED BY INSURANCE STATING IT IS A MECHANICAL FAILURE. I FEEL THIS IS VERY DANGEROUS AND SHOULD COVERED BY CHRYSLER FOR ALL PARTS AND SERVICE.
NHTSA complaint #10147872 — an unverified report by a vehicle owner.
1995 PLYMOUTH GRAND VOYAGER AIR BAG LIGHT IS DEFECTIVE TO CLOCKSPRING. *TS THE CONSUMER 2000 CHRYSLER TOWN AND COUNTRY WAS RECALLED FOR THE CLOCKSPRING. THE CONSUMER BELIEVES THE CLOCKSPRING RECALL SHOULD BE EXTENDED TO INCLUDE THE 1995 PLYMOUTH VOYAGER.
NHTSA complaint #10147550 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 02V293000, CONCERNING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND GAVE VERBAL AUTHORIZATION TO PERFORM RECALL REPAIRS. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS THEY REFUSED TO PERFORM THE WORK BECAUSE THE VEHICLE DID NOT DEMONSTRATE THE PROBLEMS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED, AND THEY AGREED WITH THE DEALER THAT THE RECALL WORK SHOULD NOT BE PERFORMED IF THE VEHICLE WAS NOT SHOWING SIGNS OF THE DEFECT. BECAUSE THE RECALL WORK WAS NOT PERFORMED THE CONTACT FELT THE AIR BAGS MAY DEPLOY WITHOUT WARNING AND CAUSE AN INJURY.
NHTSA complaint #10146550 — an unverified report by a vehicle owner.
(1) MY 1995 PLYMOUTH VOYAGER HAS A DEFECTIVE CLOCKSPRING ASSEMBLY CAUSING THE HORN TO NOT WORK AND THE AIR BAG TO BE DISABLED. THERE IS A RECALL ON THE 1996 PLYMOUTH VOYAGER (REF NHTSA CAMPAIGN ID NUMBER : 02V293000) FOR THIS EXACT PROBLEM, BUT I AM TOLD THAT I MUST PAY A CHRYSLER DEALER APPROXIMATELY $100 DIAGNOSIS FEE IN ORDER FOR CHRYSLER TO CONSIDER OFFERING ASSISTANCE. I DO NOT MIND PAYING $100 DIAGNOSIS FEE IF I AM GUARANTEED TO GET THE MONEY BACK WHEN THEY TELL ME THAT THE CLOCKSPRING IS DEFINITELY THE PROBLEM. ALL I WANT IS TO GET THE PART FOR FREE AND I'LL INSTALL IT MYSELF. (2) NO CONSEQUENCES YET. (3) THE PROBLEM HAS NOT BEEN REPAIRED - AWAITING CHRYSLER HELP.
NHTSA complaint #10138681 — an unverified report by a vehicle owner.