295 of the 6,848 complaints filed about the Plymouth Voyager are about the steering — 4% of everything owners reported. The worst model year for it is 1993.
295
Complaints
4%
Share of all complaints
11
Crashes
6
Fires
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THE SERPENTINE BELT COMES OFF CAUSING THE POWER STEERING TO FAIL, AND THE ALTERNATOR NOT TO WORK. THIS HAS OCCURRED OFF AND ON SINCE THE VEHICLE WAS NEW. THIS FAILURE OCCURS IN MOTION WHEN THE STREETS ARE WET AND A BIT BUMPY.
NHTSA complaint #11315885 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AND THE CRUISE CONTROL AND HORN FAILED TO FUNCTION. IN ADDITION, WHEN MAKING A TURN, THERE WAS A FLAPPING NOISE IN THE STEERING WHEEL THAT CAUSED THE CLOCK SPRING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10949081 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 1992 PLYMOUTH VOYAGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THERE WAS A LOSS OF POWER STEERING WITHOUT ANY WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10543158 — an unverified report by a vehicle owner.
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MY MINIVAN HAS A BADLY CORRODED DRIVER SIDE STRUT TOWER THAT CHRYSLER KNOWS IS A PRODUCT FLOW YET WILL NOT AUTHORISE REPAIRS TO. THIS PLACES ALL OWNERS FAMILIES AND THE GENERAL PUBLIC AT GRAVE DANGER WHEN THIS TOWER. *TR COLLAPSES FOR THE VEHICLE LOOSES STEERING AND THE WHEEL FALLS OFF. I FEEL A RECALL IS IN HIGH ORDER BEFORE SOMEONE GETS INJURED OR KILLED.THIS MAY HAVE HAPPENED ALREADY.ALL MINIVANS FROM 1996-2000 ARE AFFECTED. ALL MY CALLS HAVE FALLEN ON DEAF EARS. OWN UP TO YOUR PRODUCT FLAW CHYSLER AND DO THE RIGHT THING! YOU GOT GOVERNMENT BAIL OUT MONEY HOW ABOUT BAILING OUT YOUR CUSTOMERS AND THE GENERAL PUBLIC AT LARGE. I HOPE MY FAMILY OR THE GENERAL PUBLIC WILL NOT SUCCUMB TO THIS PRODUCT DEFECT.
NHTSA complaint #10502658 — an unverified report by a vehicle owner.
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LOSING POWER STEERING FROM BUMPY ROADS AND DURING BAD WEATHER. THIS HAPPENED THREE TIMES WITHIN A 30 DAY PERIOD... ...FIRST, WHILE CHANGING LANES IN CITY I NOTICED THAT THE POWER STEERING WAS HARD WHEN I MADE A RIGHT TURN, HAD TO KEEP GOING WITH TRAFFIC, WHEN I MADE THE SECOND RIGHT TURN I REALIZED THAT THE STEERING WAS OUT...PARKED AT DESTINATION...WHEN I CAME OUT NOTICED SOMETHING HANGING UNDER THE VAN, UPON FURTHER INSPECTION I FOUND OUT THAT IT WAS A BELT HANGING BUT IT WAS NOT BROKEN...WHEN THE TOW ARRIVED HE STATED THE POWER STEERING BELT CAME OFF...AT THE AUTO SHOP HE CHECKED ALL PULLEYS AND REPLACED THE BELT AS HE SAID IT LOOKED TO BE NEW STILL...I WAS ON MY WAY, NO PROBLEM... ...SECOND, WHILE RAINING WE WENT A GOOD DISTANCE, 2 HOUR DRIVE, RETURNED AND WHEN PARKING NOTICED THE HARD STEERING, LOOKED AND YES BELT OFF, SINCE WE KNEW WHAT IT WAS BROTHER PUT BACK ON... ...THIRD, ON THE I-90/94 EXPRESSWAY IN THE SNOW, AFTER STOPPING FOR GAS ABOUT 15 MINS ON EXPRESSWAY STEERING GOT HARD AGAIN, I RODE TRYING TO GET TO EXIT TO STOP, CAR BEGAN TO REEVE WHEN I WENT OVER 40MPH...FINALLY CAR BEGAN TO GIVE OUT, ALL LIGHTS STARTED BLINKING, MOTOR JUST STOPPED...PULLED OVER UNDER A BRIDGE CALLED 911 THEY SENT TOW...AT THE SHOP HE SAID BELT CAME OFF PROBABLY WHEN I WENT OVER SNOW AT GAS STATION (DEC. 20, 2012 BLIZZARD IN WISCONSIN AT THIS TIME)...ALL PULLEYS LOOKED FINE, HE PUT BELT BACK ON...I RODE STRAIGHT 4 HOURS WITHOUT STOPPING FOR FEAR THIS MIGHT HAPPEN AGAIN AND IT WAS GETTING COLD AND DARKER OUTDOORS...FINALLY AT HOME TO SCARED TO DRIVE ANY DISTANCE......WILL HAVE IT LOOKED AT BEGINNING OF NEW YEAR 2013... ...WOULD REALLY LIKE TO KNOW WHY THIS IS NOT A RECALL WHEN THE STEERING CAN GO OUT AT ANYTIME...THIS IS VERY DANGEROUS, ESPECIALLY FOR THOSE OF US THAT TRAVEL ON EXPRESSWAYS OFTEN...12.29.2012 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10490460 — an unverified report by a vehicle owner.
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DROVE THROUGH A PUDDLE. SERPENTINE BELT FELL OFF, CAUSING LOSS OF POWER STEERING. COMPLETED REPAIR AS PER TSB 07-02-99. DID NOT CORRECT ISSUE. A KNOWN ISSUE WITH 1996 - 2000 PLYMOUTH/DODGE CARAVANS 3.3L AND 3.8L. VERY DANGEROUS, HAPPENS ON WET/SNOW CONDITIONS. BOTTOM THIRD OF HARMNIC BALANCER IS NOT GUARDED FROM ROAD MOISTURE. CHRYSLER REDESIGNED IN 2001. GATES AFTER MARKET KIT SOLVES PROBLEM GAT 38379K, COST $120-$220 WITH OUT LABOR. DOES THIS MEET THE CRITERIA FOR A RECALL?
NHTSA complaint #10449144 — an unverified report by a vehicle owner.
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WE ARE THE ORIGINAL OWNERS OF A 1998 PLYMOUTH VOYAGER. FOR THE MOST PART, WE HAVE LOVED THIS VEHICLE. UNFORTUNATELY, WE HAVE A RECURRING PROBLEM WITH THE SERPENTINE BELT FALLING OFF WHENEVER IT RAINS. WE MOVED TO NORTHERN CALIFORNIA ABOUT FOUR YEARS AGO, SINCE THIS MOVE, THE BELT HAS FALLEN OFF THREE TIMES. WE NEVER HAD THIS PROBLEM BEFORE BECAUSE WE LIVED IN AN AREA THAT DID NOT RECEIVE MUCH RAIN DURING THE YEAR. WE TAKE THE CAR BACK TO THE DEALER FOR REPAIR AND ARE TOLD THIS SHOULDNT BE HAPPENING. OF COURSE, WE ARE CHARGED TO PUT THE BELT BACK ON THE CAR. WE AND OTHERS (OBVIOUSLY FROM THE COMPLAINTS ON THIS WEBSITE AND OTHERS) BELIEVE THIS IS A CAR DEFECT THAT DODGE/CHRYSLER SHOULD BE AWARE OF OR ARE AWARE BUT IGNORING THE PROBLEM. WE FOUND OUT THAT A KIT IS AVAILABLE TO CORRECT THE PROBLEM. FOR ONLY $500 WE CAN GET THIS PROBLEM CORRECTED. IT SHOULD NOT BE A PROBLEM TO BEGIN WITH. ALSO, MANY PEOPLE HAVE INDICATED THAT SOMEONE COULD BE KILLED IF THE BELT FALLS OFF SINCE THE POWER STEERING AND SEVERAL OTHER FUNCTIONS BECOME DISABLED. I GUESS SOMEONE HAS TO BE INJURED OR WORSE FOR THE CAR COMPANY TO ADMIT TO THE PROBLEM.
NHTSA complaint #10444701 — an unverified report by a vehicle owner.
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DRIVER'S SIDE UPPER STRUT TOWER SHEET METAL RUSTED THROUGH - PASSENGER SIDE STRUT TOWER, LIKE NEW(NO RUST AT ALL) MANY OTHER LIKE VEHICLE COMPLAINTS FOUND ON INTERNET SEARCH.
NHTSA complaint #10428718 — an unverified report by a vehicle owner.
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I HAVE A 1999 PLYMOUTH VOYAGER WITH A 3.3 L ENGINE. EVERY TIME IT RAINS OR SNOW THE SERPENTINE BELT COMES OFF, MAKING IT IMPOSSIBLE TO STEER VEHICLE. I HAVE 5 CHILDREN THAT I TAKE FROM PLACE TO PLACE. THE ALTERNATOR STOPS CHARGING AS WELL. WHEN THIS HAPPENS I LOSE ALL CONTROL OF THE VEHICLE AND I CANNOT STEER THE VEHICLE OR CONTROL THE VEHICLE.
NHTSA complaint #10314774 — an unverified report by a vehicle owner.
STEERING:LINKAGES:TIE ROD ASSEMBLY
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE.
NHTSA complaint #10228434 — an unverified report by a vehicle owner.
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1998 PLYMOUTH GRAND VAN 3.3 MOTOR. AFTER GOING THREW A RAIN PUDDLE OR GOING THREW SNOW THE BELT WILL COME OFF. IT WILL LEAVE YOU STUCK ON THE SIDE OF THE ROAD!. HAVE TRIED TO HAVE IT REPAIRED 3 OR 4 TIMES AND IT STILL DOES IT. IT IS A KNOWN PROBLEM BY PLYMOUTH. THEY NEED TO FIX THIS!!!!
NHTSA complaint #10227805 — an unverified report by a vehicle owner.
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TL*THE CONTACT OWNS A 1996 CHRYSLER VOYAGER. AFTER PURCHASING THE VEHICLE, THE DEFOGGER FAILED TO OPERATE NORMALLY. THE DRIVER HAD TO STOP THE VEHICLE IN ORDER TO CLEAN THE WINDOWS. THERE HAVE BEEN SEVERAL FAILURES WITH THE VEHICLE SINCE IT WAS PURCHASED. THE ENGINE WAS REBUILT AND THE SERPENTINE BELT WAS REPLACED ON FIVE OCCASIONS. THE STEERING WAS REPLACED INCORRECTLY BY A DEALER AND WAS AUTHORIZED BY THE MANUFACTURER TO BE REPLACED. THE BRAKES AND THE HEATING SYSTEM WERE REPLACED UNDER THE EXTENDED WARRANTY; HOWEVER, THE BRAKES WERE REPLACED FOUR TIMES. THE CONTACT WAS CHARGED $100 PER VISIT. INVOICES ARE AVAILABLE IF NEEDED. A COMPLAINT WAS ALSO FILED WITH THE STATE ATTORNEY GENERAL. THE CONTACT IS DISABLED AND AWARE OF THE SAFETY RISK INVOLVED IN THE NUMEROUS VEHICLE FAILURES. ON MARCH 27, 2008, THE DEALER REPLACED THE MANIFOLD AND CYLINDER. ON APRIL 14, 2008, WHILE MAKING A RIGHT TURN AT APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE DEALER STATED THAT THEY REALLY CARE ABOUT THEIR CUSTOMERS AND WOULD BE WILLING TO DO A BUYOUT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 80,995.
NHTSA complaint #10225109 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT*: THE CONTACT STATED, WHILE DRIVING DURING LIGHT RAIN, AT 50 MPH., THE POWER STEERING BELT DETACHED CAUSING THE STEERING TO BE DIFFICULT. THE INDEPENDENT SERVICE MECHANIC REPLACED THE COMPONENT. THE POWER STEERING BELT DETACHED AGAIN UNDER THE SAME CIRCUMSTANCES. THE INDEPENDENT SERVICE MECHANIC ALERTED THE CONTACT THAT THERE WAS A RECALL ON SIMILAR ISSUE FOR OTHER MODELS OF THE SAME MANUFACTURER.
NHTSA complaint #10163801 — an unverified report by a vehicle owner.
STEERING:LINKAGES:TIE ROD ASSEMBLY
ON 12/03/2005, MY 1999 PLYMOUTH GRAND VOYAGER MINI VAN'S TIE RODS FAILED AND MY WHEELS WENT WALL-EYED. MY CAR SLID INTO AN UNOCCUPIED PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. MY SON-IN-LAW LOOKED UNDER THE VEHICLE AND TOLD ME THAT MY TIE RODS BROKE. I WAS DRIVING AT 25 MILES PER HOUR. THE REPAIRS WERE: REPLACED RIGHT FRONT AXLE, LOWER CONTROL ARM AND POWER STEERING RACK, ALIGHMENT AND COLLISION AND BODY WORK. THIS ACCIDENT COST $2809.33 PLUS MY $500.00 DEDUCTIBLE. MY CAR WAS STILL UNDER WARRANTY BUT BECAUSE MY CAR SLID INTO ANOTHER VEHICLE CHRYSLER WOULDN'T HONOR MY WARRANTY. MY VEHICLE WAS 5 YEAR OLD. I BELIEVE THAT TIE RODS SHOULD NOT FAIL FOR THAT SHORT A TIME. THE VEHICLE HAD LESS THAN 49,000 MILES ON IT. I CALLED DAIMLER CHRYSLER TO COMPLAIN ABOUT A POSSIBLE DEFECT. MY FRIEND IN NEW JERSEY INFORMED ME THAT HIS 2000 DODGE DORANGO WAS RECALLED FOR DEFECTIVE TIE RODS. CHRYSLER STOPPED MANUFACTURING MY VEHICLE AROUND THE SAME YEAR. I TALKED TO AN EMPLOYEE OF CHRYSLER, MATT, SPECIAL INVESTIGATIONS. HE TOLD ME THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I SHOULD CONTACT MY INSURANCE COMPANY BECAUSE THEY HAVE FULL SUBJUGATION RIGHTS TO TRY TO RECOVER THE COST OF REPAIRS ALONG WITH MY DEDUCTIBLE. I DID THAT ON JANUARY 18, 2006. I WROTE TO MS. ELIZABETH BEACH & MS. JENNIFER JONES OF AAA MID-ATLANTIC INSURANCE GROUP. I GOT NO SATISFACTION FROM CHRYSLER OR FROM MY OWN INSURANCE COMPANY. MY INSURANCE COMPANY DIDN'T WRITE BACK TO SAY WHETHER OR NOT THEY WILL INVESTIGATE THE MATTER. MY INSURANCE RATES WILL PROBABLY GO UP BECAUSE OF THIS DEFECT. IF I WERE ON A HIGHWAY DOING 55 MILES AN HOUR AND THE CAR TIE RODS FAILED AT THAT TIME I WOULD HAVE MORE THAN LIKELY BEEN INJURED OR KILLED ALONG WITH MY FAMILY MEMBERS AND MAYBE MY GRANDCHILDREN WOULD HAVE BEEN IN THE VEHICLE WITH US. I'M ANGRY AND DON'T WANT ANYONE ELSE TO EXPERIENCE THIS PROBLEM BECAUSE OF A MANUFACTURER'S DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO.
NHTSA complaint #10153258 — an unverified report by a vehicle owner.
STEERING:COLUMN
DT: THE CONTACT STATED THERE WERE SEVERAL SAFETY DEFECTS WITHIN VEHICLE. THE SERVICE DEALER ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES. THERE WAS A PROBLEM WITH THE DEFROSTING SYSTEM, THE AIR CONDITIONING BELT, HEATER CORE, AND HEATER BLOWER, THEY WERE ALL REPLACED. THE REPLACEMENT OF THESE PARTS DID NOT SOLVE THE DEFROSTING PROBLEM. THE STEERING COLUMN SHOOK WHILE DRIVING AT NORMAL SPEEDS. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE SOURCE OF THE STEERING VIBRATION. THERE WAS A SQUEAKING NOISE IN THE BRAKES. THE DEALER SAID THIS WAS NORMAL BECAUSE THE VEHICLE WAS NOT IN USE FOR A LONG PERIOD OF TIME. THE DEALER INDICATED THE NOISE WOULD END WITH NORMAL USE, BUT THE NOISE CONTINUED. *AK UPDATED 12/7/2005 -
NHTSA complaint #10141538 — an unverified report by a vehicle owner.
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DRIVER SIDE VISOR RETAINING CLIP BROKE(TWICE). UNTIL REPAIRED, THE BROKEN CLIP ALLOWED VISOR TO DROP INTO STEERING WHEEL WHILE DRIVING. THIS IMPEDED TURNING THE STEERING WHEEL WHILE VEHICLE IN MOTION.
NHTSA complaint #10138610 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DURING A RIGHT TURN FROM SLOW SPEED, THE POWER STEERING FAILS, MAKING IT VERY DIFFICULT TO AVOID A HEAD ON ACCIDENT WITH TRAFFIC ON THE STREET BEING TURNED INTO. SERVICING DEALER HAS DIAGNOSED THE PROBLEM AS A FAILURE OF THE POWER STEERING RACK, AND THE FAILURE OF THE FRONT ANTI-SWAY BAR BUSHING. WITH LESS THAN 35000 MILES ON THE CAR, THESE PARTS ARE NOT NORMAL WEAR ITEMS.
NHTSA complaint #10136756 — an unverified report by a vehicle owner.
STEERING:RACK AND PINION
DURING A RIGHT TURN FROM SLOW SPEED, THE POWER STEERING FAILS, MAKING IT VERY DIFFICULT TO AVOID A HEAD ON ACCIDENT WITH TRAFFIC ON THE STREET BEING TURNED INTO. SERVICING DEALER HAS DIAGNOSED THE PROBLEM AS A FAILURE OF THE POWER STEERING RACK, AND THE FAILURE OF THE FRONT ANTI-SWAY BAR BUSHING. WITH LESS THAN 35000 MILES ON THE CAR, THESE PARTS ARE NOT NORMAL WEAR ITEMS.
NHTSA complaint #10136756 — an unverified report by a vehicle owner.
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
DT: ON 12-15-2003 IGNITION KEY WOULD NOT TURN, CAUSING THE STEERING COLUMN TO LOCK-UP. CONTINUED TO HAVE THIS PROBLEM, IT WAS FIXED BY THE DEALERSHIP IN 12-2003. CONSUMER HAS PROBLEM CONTINUING, STILL IN 06-2005, CONSUMER COULD NOT START VEHICLE OR DRIVE IT.
NHTSA complaint #10124315 — an unverified report by a vehicle owner.
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION LOCKED ONCE CONSUMER MOVED THE STEERING WHEEL TO THE LEFT. VEHICLEWAS SERVICED FOR THE PROBLEM, AND THE CONSUMER HAD TO PAY OUT OF POCKET. HOWEVER, A RECALL FOR CLOCK SPRING WAS RECEIVED.
NHTSA complaint #10099970 — an unverified report by a vehicle owner.