Owners have filed 158 complaints
about the 2021 RAM 2500 with NHTSA between 2021 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the RAM 2500. 50 means typical for this
model; 100 means roughly double.
Severity — 82
15.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 93
55% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.5%
1,000 – 9,999 miles
29.1%
10,000 – 24,999 miles
627.3%
25,000 – 49,999 miles
731.8%
50,000 – 74,999 miles
627.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2021 Ram 2500 Crew PU/CC 4WD
29.2% risk
2021 Ram 2500 Crew PU/CC 2WD
19.8% risk
2021 Ram 2500 Mega PU/EC 4WD
—
—
—
29.2% risk
2021 Ram 2500 Regular PU/RC 4WD
—
—
—
29.2% risk
2021 Ram 2500 Regular PU/RC 2WD
—
—
—
19.8% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2021peak 21Jul 2026
Recalls on the 2021 RAM 2500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V765000
AIR BAGS:FRONTAL
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
23V060000
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
22V904000
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
22V835000
POWER TRAIN:AUTOMATIC TRANSMISSION
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
22V140000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
21V925000
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Risk: An air bag that deploys improperly can increase the risk of injury in a crash.
21V798000
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Risk: A vehicle fire increases the risk of injury.
21V163000
ELECTRICAL SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.
Risk: A vehicle fire increases the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202302621,852 units in Canada
Electrical
Issue: On certain trucks and chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked, and the ignition switch is in the off position. Safety Risk: A short circuit could create a fire risk. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the intake air heater relay. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall 202264417,606 units in Canada
Powertrain
Issue: On certain trucks, a buildup of heat and pressure inside the transmission could cause fluid to leak from the transmission dipstick tube. Note: This recall only affects trucks equipped with a Cummins 6.7 L diesel engine and a 68RFE automatic transmission. Safety Risk: A transmission fluid leak could create the risk of a fire. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission dipstick and vent assembly.
Recall 202210829,656 units in Canada
Brakes
Issue: On certain vehicles, the warning lamp for the electronic stability control (ESC) system may not turn on when there is a problem with the ESC system. Safety Risk: A driver that is not aware of a problem with the ESC system could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the antilock brake system (ABS) control module software.
Recall 202172274 units in Canada
Airbag
Issue: On certain trucks, there may be a problem with the side airbag curtain inflators. As a result, the side airbag curtains may not inflate properly in a crash. Safety Risk: A side airbag curtain that does not inflate properly could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and replace the side curtain airbag assemblies, as necessary.
Recall 20216296,680 units in Canada
Electrical
Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. Note: Trucks repaired under recall 2021-138 will also require this repair. Safety Risk: A short circuit could create a fire risk. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and replace the intake air heater relay, as necessary. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall 2021138685 units in Canada
Electrical
This recall was replaced by Transport Canada Recall No. 2021-629. Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Fiat Chrysler Automobiles (FCA) will notify owners by mail. The corrective actions for this recall are under development. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Wamego, KSFire
UNKNOWN OR OTHER
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enforcement included in this complaint.
NHTSA complaint #11726100 — an unverified report by a vehicle owner.
Wamego, KSFire
ENGINE
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enforcement included in this complaint.
NHTSA complaint #11726100 — an unverified report by a vehicle owner.
Wamego, KSFire
FUEL/PROPULSION SYSTEM
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enforcement included in this complaint.
NHTSA complaint #11726100 — an unverified report by a vehicle owner.
Bonney Lake, WAFire
ENGINE
After starting the vehicle, fire smell came into the cab. After exiting the vehicle smoke was coming from the engine. The engine caught on fire and car was totaled within 10 minutes.
NHTSA complaint #11689556 — an unverified report by a vehicle owner.
Las Cruces, NMCrash
STRUCTURE:BODY
Tailgate was repaired in February 2025 for issue under 22V-904 and then after the repairs were completed my tailgate dropped again resulting in damage to my tailgate.
NHTSA complaint #11658575 — an unverified report by a vehicle owner.
at 62,000 milesOmaha, NEFire
ELECTRICAL SYSTEM
The contact owns a 2021 Ram 2500. The contact stated that the vehicle was plugged in charging for about 15 minutes and unoccupied when it suddenly caught fire. The contact noticed smoke emerging from the vehicle. There were no warning lights illuminated before the failure. There were no reported injuries. The fire department was able to extinguish the fire. The contact mentioned that the fire spread to the home causing damage. There was no police report filed, crash, or air bag deployment. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V060000 (Electrical System) on December 20, 2024. The vehicle remained at the scene of the fire. The vehicle was not diagnosed or repaired as of yet. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
NHTSA complaint #11644856 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Murrieta, CA
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that the repair might take 2 or 3 days to be completed. The dealer was only able to pay for a rental vehicle for two days. The contact stated that 5 days later, the dealer was still waiting on parts from the manufacturer to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
NHTSA complaint #11753967 — an unverified report by a vehicle owner.
Murrieta, CA
BACK OVER PREVENTION
The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that the repair might take 2 or 3 days to be completed. The dealer was only able to pay for a rental vehicle for two days. The contact stated that 5 days later, the dealer was still waiting on parts from the manufacturer to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
NHTSA complaint #11753967 — an unverified report by a vehicle owner.
at 34,000 milesPort St. Lucie, FL
BACK OVER PREVENTION
The contact owns a 2021 Ram Promaster 2500. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
NHTSA complaint #11753071 — an unverified report by a vehicle owner.
Woodland Park, CO
SERVICE BRAKES
This problem first occurred on a state highway in [XXX] in 2023 and again in 2026 (this incident.) While driving south on XXX, there was an undulation/slight bump in the interstate while in a mild right hand curve. My vehicles brakes engaged without my input and slowed me down from 70mph to 35mph with traffic behind me. My gas accelerator and brake pedal were unresponsive from user input. At no point was my vehicle out of control to trigger such aggressive braking from my ESC, ERM, or ABS. The concern here is that thankfully this was on dry roads and traffic was far enough behind me to avoid a collision. My concern is this happening in winter weather/icy/wet roads, or with significant traffic behind me causing a possible high speed rear-end vehicle accident. There was a safety recall for ESC/ABS a few years ago on my vehicle that I dealt with through the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11751811 — an unverified report by a vehicle owner.
Colorado Springs, CO
STRUCTURE:BODY
There was a tailgate recall for the tailgate falling down potentially spilling cargo onto the road. The dealership Autonation Dodge in [XXX] tried fixing the recall multiple times but the tailgate kept falling down after they tried to fix it 2 or 3 times. Now they're trying to make me sign a service fee authorization which I don't agree with because either the recall isn't fixed, or there are other issues that can cause the tailgate to fall down which should be included in this recall because they can potentially cause the same dangerous situation which caused the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744491 — an unverified report by a vehicle owner.
Fayetteville, NC
POWER TRAIN
The 68RFE automatic transmission in this 2021 Ram 2500 6.7L Cummins fails to engage reverse when the transmission reaches operating temperature. When the gear selector is placed in reverse and the accelerator is applied, the engine revs but the truck does not move. The defect is intermittent and temperature-dependent, which means it cannot be predicted or avoided by the driver. The vehicle is used to tow an enclosed cargo trailer weighing approximately 7,000 pounds.The safety risk: inability to engage reverse on demand creates a hazard in any situation requiring reverse motion, including backing away from a stopped vehicle, reversing out of a fuel station, backing a loaded trailer at a campground or boat ramp, or executing an evasive reverse maneuver. With a trailer attached, loss of reverse function can leave the truck and trailer stranded in active traffic lanes or at intersections.The defect was first reported to a dealer in August 2023 with diagnostic trouble code P2701 stored (Friction Element B implausible pressure, internal transmission fault). The code was logged but not addressed at that visit. Over the following 32 months the same defect was reported to the same dealer four additional times. On the fourth visit the dealer replaced the complete transmission and torque converter under warranty and certified the repair complete after a documented 77 mile dealer test drive. The same defect returned approximately 4 customer miles after the truck was returned to me. The truck is currently at the dealer for the fifth repair attempt, with the dealer's own write-up confirming that the vehicle will not move while in reverse at operating temperature.The defect has been confirmed by the dealer service department through their own diagnostic process, has been documented across five repair orders, and has resulted in a complete factory transmission and torque converter replacement that failed to resolve the issue.Warning indicators: a P2701 diagnostic trouble code was s
NHTSA complaint #11734218 — an unverified report by a vehicle owner.
Okatie, SC
STEERING
THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PERSISTENT PROBLEM WITH THE STEERING AND CLICKING SOUND HAS BEEN ONGOING SINCE BEFORE I PURCHASED THE VEHICLE BACK IN DECEMBER WITH MULTIPLE CLUES AFTER VISUAL EXAMINATION OF A PRIOR ACCIDENT.
NHTSA complaint #11731733 — an unverified report by a vehicle owner.
Okatie, SC
ELECTRICAL SYSTEM
THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PERSISTENT PROBLEM WITH THE STEERING AND CLICKING SOUND HAS BEEN ONGOING SINCE BEFORE I PURCHASED THE VEHICLE BACK IN DECEMBER WITH MULTIPLE CLUES AFTER VISUAL EXAMINATION OF A PRIOR ACCIDENT.
NHTSA complaint #11731733 — an unverified report by a vehicle owner.
Wamego, KSFire
UNKNOWN OR OTHER
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enforcement included in this complaint.
NHTSA complaint #11726100 — an unverified report by a vehicle owner.
Wamego, KSFire
ENGINE
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enforcement included in this complaint.
NHTSA complaint #11726100 — an unverified report by a vehicle owner.
Wamego, KSFire
FUEL/PROPULSION SYSTEM
Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enforcement included in this complaint.
NHTSA complaint #11726100 — an unverified report by a vehicle owner.
Forney, TX, TX
ENGINE
Ram is refusing to repair and item on my truck egr cooler is cracked, leaking and burning coolant. They have recalled every year model but mine. All have same issue, all have same part and part number. Dealership suggested I contact NTSB to see if I could get it recalled. It is said to cause ifres in some trucks
NHTSA complaint #11725303 — an unverified report by a vehicle owner.
Oberlin, OH
WHEELS
Front right wheel detached while driving on the highway - going about 45mph due to snow on roadway. We are glad no one was injured. All the lugs had come off the wheel. Now need wheel and rim replacement, and new hub assembly and lugs. It will be repaired at the dealer where we bought the vehicle new, Ed Tomko in Avon, OH. The service dept there has looked at it and gave the diagnosis. No warning indicators. Reporting because we saw a similar issue as recall for different lines of the same year Ram trucks. Wondering if the 2500 is also in that situation.
NHTSA complaint #11713474 — an unverified report by a vehicle owner.
Miami, FL
SEAT BELTS
The rear right seat belt became stuck and would not release, trapping my [XXX] son. Although the buckle was unlatched, he was entangled in the seat belt, and the retraction system would not loosen. The vehicle was stationary at the time of the incident. Due to the inability to safely release the seat belt, emergency services were contacted. Police and fire department personnel responded to the scene and conducted an assessment. Based on their evaluation, they determined that the safest and most appropriate course of action was to cut the seat belt in order to free my son. This type of malfunction has never occurred previously with this vehicle. At no point before or during the incident were any warning lights, alerts, or messages displayed indicating a restraint system fault. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11708827 — an unverified report by a vehicle owner.
Colorado Springs, CO
POWER TRAIN
The lifters failed at 64,000 miles they where replaced under warranty. but now the lifters are making noise again with 71,000 miles since replaced. it’s a bad design that could be fixed permanently with the right parts! No warning lights just failure.
NHTSA complaint #11708630 — an unverified report by a vehicle owner.
Colorado Springs, CO
ENGINE
The lifters failed at 64,000 miles they where replaced under warranty. but now the lifters are making noise again with 71,000 miles since replaced. it’s a bad design that could be fixed permanently with the right parts! No warning lights just failure.
NHTSA complaint #11708630 — an unverified report by a vehicle owner.
Coconut Creek, FL
POWER TRAIN
I am reporting a serious safety issue with my 2021 Ram 2500 (VIN: [XXX] ). The truck has experienced three separate transmission failures within a few months. Each time the transmission was replaced, the vehicle failed again shortly afterward. At one point, the dealership returned the truck to me without transmission fluid, causing additional internal damage and creating an extreme safety risk. I have also had steering issues since the truck was new, which continue today despite multiple service attempts. Shortly after purchase, the truck developed severe mold and water intrusion after the roof stop lamp was removed or stolen while the vehicle was at the dealership for service. This caused water to leak into the interior and contaminate the carpet. The dealership replaced the carpet but the issues continued. The repeated transmission failures, steering defects, and water intrusion have made this truck unsafe to drive. The vehicle has lost significant value, and the dealership and manufacturer have been unable to correct the defects after numerous attempts. I am requesting an NHTSA investigation into these issues, including: •Repeated transmission failures •Ongoing steering defects •Improper repair practices •Water intrusion and mold exposure •Dealer negligence These failures represent a serious safety hazard to both myself and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11703074 — an unverified report by a vehicle owner.
Coconut Creek, FL
STEERING
I am reporting a serious safety issue with my 2021 Ram 2500 (VIN: [XXX] ). The truck has experienced three separate transmission failures within a few months. Each time the transmission was replaced, the vehicle failed again shortly afterward. At one point, the dealership returned the truck to me without transmission fluid, causing additional internal damage and creating an extreme safety risk. I have also had steering issues since the truck was new, which continue today despite multiple service attempts. Shortly after purchase, the truck developed severe mold and water intrusion after the roof stop lamp was removed or stolen while the vehicle was at the dealership for service. This caused water to leak into the interior and contaminate the carpet. The dealership replaced the carpet but the issues continued. The repeated transmission failures, steering defects, and water intrusion have made this truck unsafe to drive. The vehicle has lost significant value, and the dealership and manufacturer have been unable to correct the defects after numerous attempts. I am requesting an NHTSA investigation into these issues, including: •Repeated transmission failures •Ongoing steering defects •Improper repair practices •Water intrusion and mold exposure •Dealer negligence These failures represent a serious safety hazard to both myself and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11703074 — an unverified report by a vehicle owner.
Las Cruces, NM
STRUCTURE:BODY
My vehicle was repaired for a known recall related to the tailgate unlatching issue. NHTSA ID Number: 22V904000 This repair was completed, and then my tailgate continued to open unexpectedly. I have taken it back to the dealership after damage was caused to my tailgate when it fell while I was driving. They have denied my claim and continue to advise that it was repaired when, in fact, I have still been experiencing issues with it. I would like to have my tailgate damage repaired and realgind properly.
NHTSA complaint #11695035 — an unverified report by a vehicle owner.
Bonney Lake, WAFire
ENGINE
After starting the vehicle, fire smell came into the cab. After exiting the vehicle smoke was coming from the engine. The engine caught on fire and car was totaled within 10 minutes.
NHTSA complaint #11689556 — an unverified report by a vehicle owner.
Gloucester, VA
AIR BAGS
Leather dash is delaminating and shrinking starting at the defrost vents. This appears to impact the passenger airbag deployment. Chrysler/Stellantis is aware of the issue, but considers the dash to be an accessory and refuses to correct if not under warranty.
NHTSA complaint #11684649 — an unverified report by a vehicle owner.
Gloucester, VA
VISIBILITY/WIPER
Leather dash is delaminating and shrinking starting at the defrost vents. This appears to impact the passenger airbag deployment. Chrysler/Stellantis is aware of the issue, but considers the dash to be an accessory and refuses to correct if not under warranty.
NHTSA complaint #11684649 — an unverified report by a vehicle owner.
Edwards, MO
UNKNOWN OR OTHER
The Transmision went out at 80k miles leaving me stranded. They did correct the issue. However, thought that I would report this because I was in traffic causing and almost wrecked
NHTSA complaint #11675291 — an unverified report by a vehicle owner.
Tyler, TX
POWER TRAIN
Been driving over 2 months and zero issues. On a Thursday headed to store and transmission would not get out of first gear.made it to a shop 1.5 miles away and they said transmission was gone.
NHTSA complaint #11668436 — an unverified report by a vehicle owner.
Flowery Branch, GA
ENGINE
TRANSMISSON MAKES A WHINING NOISE WHEN SHIFTING GEARS WHEN EXCELERATING. I HAVE TAKEN IT TO THE LOCAL RAM DEALERSHIP 4X NOW. FCA DID APPROVE A SMALL TRANSMISSION PART REPAIR, BUT UNFORTUNALTY IT DID NOT FIX THE PROBLEM.
NHTSA complaint #11667678 — an unverified report by a vehicle owner.
