FaultScore

FaultScore report

2008 Toyota Camry Hybrid problems

Owners have filed 225 complaints about the 2008 Toyota Camry Hybrid with NHTSA between 2009 and 2019. The largest single group is the brakes. Across this model's run it ranks 5 of 13 worst.

C

FaultScore 60/100

Higher is worse. Measured against the other years of the Toyota Camry Hybrid.

How this is worked out

The numbers

225

Complaints

18

Crashes reported

3

Fires reported

7

Injuries reported

75,000 mi

Median mileage at failure

Half of reported failures happened before this

13%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 73 vs 50 Severity 64 vs 50 Early failure 22 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the Toyota Camry Hybrid. 50 means typical for this model; 100 means roughly double.
Severity — 64
12.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 22
13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2008 compares with every other Toyota Camry Hybrid

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2008 Toyota Camry Hybrid

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 67 29.8%

3 crashes, 0 fires · median 96,500 mi

6 crashes, 0 fires · median 67,475 mi

0 crashes, 1 fires · median 54,500 mi

Median failure at 89,523 miles

1 crashes, 0 fires · median 125,403 mi

Median failure at 60,000 miles

1 crashes, 0 fires · median 75,880 mi

Steering 9 4.0%

1 crashes, 0 fires · median 63,000 mi

Suspension 6 2.7%

1 crashes, 0 fires · median 61,500 mi

Airbags 5 2.2%

4 crashes, 0 fires · median 56,090 mi

Equipment & Accessories 2 0.9%

Median failure at 53,000 miles

Fuel & Propulsion 2 0.9%

0 crashes, 1 fires · median 42,500 mi

Lights 2 0.9%

Median failure at 125 miles

Electrical System 2 0.9%

0 crashes, 1 fires · median 112,500 mi

Transmission & Drivetrain 2 0.9%

1 crashes, 0 fires · median 67,000 mi

Doors, Latches & Locks 1 0.4%

Median failure at 89,523 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 2.6%
1,000 – 9,999 miles 2 1.0%
10,000 – 24,999 miles 10 5.2%
25,000 – 49,999 miles 24 12.5%
50,000 – 74,999 miles 52 27.1%
75,000 – 99,999 miles 44 22.9%
100,000 – 149,999 miles 35 18.2%
150,000+ miles 20 10.4%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2008 Toyota Camry Hybrid 4-DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2009 peak 12 Aug 2019

NHTSA investigations into the 2008 Toyota Camry Hybrid

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

PE14001 Opened 23 Jan 2014 Closed 22 Aug 2014 SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Brake Actuator malfunction

On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 yea...

EA12006 Opened 14 Jun 2012 Closed 12 Feb 2013 ELECTRICAL SYSTEM

Power Window Master Switch Fire

On October 10, 2012, Toyota initiated a safety recall of approximately 2.5 million U.S. vehicles involving the following models and model years:2007-2009 Camry and Camry Hybrid, 2009 Corolla and Corolla Matrix, 2008 Highlander and Highlander Hybrid, 2007-2009 RAV4, 2008-2009 Scion xB and xD, 2008-2009 Sequoia, 2007-2008 Tundra, 2007-2008 Yaris, and 2009 Pontiac Vibe.See NHTSA recall number 12V-491 for more details, including the affected vehicle manufacture dates for each vehicle model.Note that only early-production 2009 model year vehicles are included in the recall.Toyota and GM dealers wil...

PE12002 Opened 6 Feb 2012 Closed 14 Jun 2012 ELECTRICAL SYSTEM

Power Window Master Switch Fire

ODI has identified certain Toyota vehicles experiencing a higher rate of fire and thermal event incidents among all Toyota vehicles that use the same power window master switch design.They include a total of approximately 1.4 million model year (MY) 2007 through 2009 Camry, Camry Hybrid, RAV4 and Yaris vehicles built from approximately September 2006 through August 2008, as well as all MY 2008 Highlander Hybrid vehicles.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-006) to further study the alleged defect and its consequences.The ODI reports cited above can be...

Recalls on the 2008 Toyota Camry Hybrid

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

12V491000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Risk: If the switch overheats, it may melt, possibly resulting in a fire.

09V388000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2012338 239,459 units in Canada

Electrical

On certain vehicles, due to improperly applied grease, the driver's side power window master switch could stick or become inoperative. If attempts are made to lubricate the switch, the switch assembly could overheat and melt. A melting switch may produce smoke and potentially lead to a fire causing property damage and/or personal injury. Correction: Dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 62,000 miles Washingotn, DC Crash

SUSPENSION

STRUTS LEAKED AT 50K. TOYOTA REFUSED AND SAID IT WAS NORMAL FOR STRUTS TO LEAK, DEALERSHIP TREATED ME RUDELY THOUGH I WAS INFORMED BY TWO MECHANICS TO HAVE THEM FIX THE ISSUE. CALLED CUSTOMER CARE AND REQUESTED THEY STEP IN, ALL 4 STRUTS ARE BROKEN, THEY OFFERED TO FIX TWO. I PURCHASED THE TOP OF THE LINE EXTENDED CARE WARRANTY, STILL NO RESOLVE. THE CAR WAS IN THE TOYOTA DEALER 12 DAYS BEFORE THE WARRANTY EXPIRED WITH NO MENTION OF THIS, A LOAD OF OTHER ISSUES NONE FIXED. TWO WEEKS AFTER WARRANTY EXPIRED IT NEEDS NEW FRONT STRUTS. I PURCHASED 4 NEW TIRES LAST YEAR AND THEY CANT BE ROTATED DUE TO WEAR FROM BAD STRUTS. I NEED ANOTHER SET OF TIRES TO STOP THE SHAKING THOUGH WAS INFORMED ONLY STRUTS WILL SAVE ME FROM BUYING ANOTHER SET IN 12 MONTHS. HELP RECALL THIS KNOWN ISSUE. I WILL HAPPILY RELEASE ALL TOYOTA RECORDS ....

NHTSA complaint #10914475 — an unverified report by a vehicle owner.

at 75,000 miles Greensboro, NC Crash

POWER TRAIN

2008 CAMRY HYBRID STOPPED AT A GAS STATION WITH CAR WAS IN PARK. NO ONE IN CAR, CAR CAME OUT OF PARK, ROLLED OUT OF STATION, ACROSS FIRST 2 LANES, THEN MEDIAN, THEN 2 ADDITIONAL LANES AND ENDED UP IN A TREE IN/NEAR A SCHOOL YARD/PROPERTY. TOYOTA HAD ENGINEER REVIEW IN EARLY SEPT. TOYOTA WROTE LETTER IN JANUARY THAT THEY REFUSE TO FURTHER EVALUATE OR BE RESPONSIBLE FOR COLLISION. AN INSURANCE AGENT AT MY CARRIER HAD EXACTLY THE SAME ISSUE BUT HER DAMAGE WAS BELOW HER DEDUCTIBLE AND SHE JUST HAD IT REPAIRED WITHOUT TELLING TOYOTA.

NHTSA complaint #10676421 — an unverified report by a vehicle owner.

at 75,000 miles Greensboro, NC Crash

SERVICE BRAKES

2008 CAMRY HYBRID STOPPED AT A GAS STATION WITH CAR WAS IN PARK. NO ONE IN CAR, CAR CAME OUT OF PARK, ROLLED OUT OF STATION, ACROSS FIRST 2 LANES, THEN MEDIAN, THEN 2 ADDITIONAL LANES AND ENDED UP IN A TREE IN/NEAR A SCHOOL YARD/PROPERTY. TOYOTA HAD ENGINEER REVIEW IN EARLY SEPT. TOYOTA WROTE LETTER IN JANUARY THAT THEY REFUSE TO FURTHER EVALUATE OR BE RESPONSIBLE FOR COLLISION. AN INSURANCE AGENT AT MY CARRIER HAD EXACTLY THE SAME ISSUE BUT HER DAMAGE WAS BELOW HER DEDUCTIBLE AND SHE JUST HAD IT REPAIRED WITHOUT TELLING TOYOTA.

NHTSA complaint #10676421 — an unverified report by a vehicle owner.

at 65,000 miles Park Ridge, IL Crash

STEERING

LOSS OF CONTROL OR STABILITY DUE TO MULTIPLE PROBLEMS CREATED BY FAULTY AND WEAK INTERNAL COMPONENTS OF THE ELECTRIC ASSIST RACK AND PINION. THE FAULTY ELECTRIC ASSIST RACK AND PINION CAUSES UNDETECTABLE MICRO-VIBRATIONS THAT LEADS TO CHAFFING OF THE FRONT TIRES, IT ALSO LEADS TO UNEVEN TREAD WEAR TO THE INSIDE OF THE FRONT TIRES WHICH CAUSES LOSS OF TRACTION AT ALL SPEEDS WITHOUT IMPLICATION OF THE WEAR. THE UNDERLYING PROBLEM DOES NOT COME TO YOUR ATTENTION WITH ANY WARNING OR IMPLICATIONS UNTIL THE INEVITABLE HAPPENS (WHICH COULD BE A FATAL ACCIDENT). WHILE DRIVING ON A HIGHWAY OR SUBURBAN STREET THAT ALLOWS SPEEDS IN ACCESS OF 45+MPH IS WHERE THE PROBLEM IS AT THE HIGHEST RISK CAUSING A DRIVER TO LOSE CONTROL OF THE VEHICLE DUE TO SWAYING OF THE TIRES BECAUSE OF THE FAULTY ELECTRIC ASSIST RACK AND PINION, CHAFFING OF THE TIRES, AND UNEVEN WEAR OF THE TIRES. THIS IS AN EXTREMELY DANGEROUS FAULT THAT SHOULD BE ADDRESSED IMMEDIATELY. IF YOU ARE AWARE OF HOW DANGEROUS IT CAN BE TO DRIVE A VEHICLE WITHOUT BRAKE PADS, THIS IS THE EQUIVALENT OF DRIVING A VEHICLE WITHOUT FINGERS.

NHTSA complaint #10659494 — an unverified report by a vehicle owner.

at 65,000 miles Park Ridge, IL Crash

ELECTRONIC STABILITY CONTROL (ESC)

LOSS OF CONTROL OR STABILITY DUE TO MULTIPLE PROBLEMS CREATED BY FAULTY AND WEAK INTERNAL COMPONENTS OF THE ELECTRIC ASSIST RACK AND PINION. THE FAULTY ELECTRIC ASSIST RACK AND PINION CAUSES UNDETECTABLE MICRO-VIBRATIONS THAT LEADS TO CHAFFING OF THE FRONT TIRES, IT ALSO LEADS TO UNEVEN TREAD WEAR TO THE INSIDE OF THE FRONT TIRES WHICH CAUSES LOSS OF TRACTION AT ALL SPEEDS WITHOUT IMPLICATION OF THE WEAR. THE UNDERLYING PROBLEM DOES NOT COME TO YOUR ATTENTION WITH ANY WARNING OR IMPLICATIONS UNTIL THE INEVITABLE HAPPENS (WHICH COULD BE A FATAL ACCIDENT). WHILE DRIVING ON A HIGHWAY OR SUBURBAN STREET THAT ALLOWS SPEEDS IN ACCESS OF 45+MPH IS WHERE THE PROBLEM IS AT THE HIGHEST RISK CAUSING A DRIVER TO LOSE CONTROL OF THE VEHICLE DUE TO SWAYING OF THE TIRES BECAUSE OF THE FAULTY ELECTRIC ASSIST RACK AND PINION, CHAFFING OF THE TIRES, AND UNEVEN WEAR OF THE TIRES. THIS IS AN EXTREMELY DANGEROUS FAULT THAT SHOULD BE ADDRESSED IMMEDIATELY. IF YOU ARE AWARE OF HOW DANGEROUS IT CAN BE TO DRIVE A VEHICLE WITHOUT BRAKE PADS, THIS IS THE EQUIVALENT OF DRIVING A VEHICLE WITHOUT FINGERS.

NHTSA complaint #10659494 — an unverified report by a vehicle owner.

at 42,000 miles Irvine, CA Crash

VEHICLE SPEED CONTROL

I HAVE REALLY GOOD DRIVING RECORD WITH NO ACCIDENT & NOT EVEN 1 TICKET IN THE PAST 20 YEARS BEFORE THESE 2 ACCIDENTS & WE'VE HAD THE CAR FOR 6.5 YEARS. 1ST ACCIDENT HAPPENED ON 4/11/14 AT 9:14AM. TRAFFIC WAS BAD DURING THE MORNING RUSH HOUR SO ALL CARS WERE TRAVELLING SLOWLY. I WAS ON FWY 5 HEADING S TO THE FWY 55 S RAMP IN CA. MATRIX (1ST CAR) SUDDENLY STOPPED WHILE ALL OTHER CARS WERE STILL MOVING FORWARD. EQUINOX (2ND CAR) STOPPED & I IMMEDIATELY SLAMMED MY FOOT ON THE BRAKE PEDAL. HOWEVER, I DIDN'T FEEL THE CAR STOPPING AT ALL & I THOUGHT I HEARD THE ENGINE ROARING, BUT THEN THOUGHT IT WAS ONLY MY ILLUSION. SINCE THE DAMAGE WAS ONLY BUMPERS & HEADLIGHTS WE JUST LET INSURANCE HANDLED IT & MOVED ON WITH OUR LIFE. HOWEVER, I DID START DRIVING EXTRA CAREFULLY AFTER THIS INCIDENT. 2ND ACCIDENT HAPPENED ON 6/23/14 AT 8:40AM. AGAIN, TRAFFIC WAS BAD DURING MORNING RUSH HOUR. I WAS ON JAMBOREE IN IRVINE, CA HEADING TOWARDS NEWPORT BEACH. I WAS WAITING FOR THE RED LIGHT ON JAMBOREE AT THE 405 N BOUND EXIT INTERSECTION IN THE 2ND LANE FROM LEFT (TOTAL 4 LANES). THERE WERE ALREADY 2 ACCIDENTS AROUND THERE & LIGHT HAD JUST TURNED GREEN. ALL CARS WERE MOVING VERY SLOWLY DUE TO ACCIDENTS NEARBY. YUKON HAD ALREADY PULLED INTO THE INTERSECTION & SUDDENLY STOPPED. I WAS STILL BEHIND THE LINE WITH SOME DISTANCE & SLAMMED ON BRAKE IMMEDIATELY BUT DIDN'T FEEL THE CAR STOPPING UNTIL HITTING YUKON. I HEARD BRAKE SOUND AND ENGINE ROARING AGAIN WHILE MY FOOT WAS ON THE BRAKE PEDAL. THIS TIME THE ROARING SOUND WAS CLEAR COMPARE TO APRIL ACCIDENT. IT WAS AT OVER-PATH OF FWY 405 SO THE ROAD WAS A BIT GOING UPHILL. HYBRID DOES NOT START FAST AT ALL SO I AM SURE MY SPEED WAS VERY SLOW. CAR IS DETERMINED AS TOTALED BECAUSE ENGINE WENT UNDER YUKON'S SPARE TIRE HANGING IN THE BACK. TOYOTA SAID HYBRID HAS A BLACK BOX THAT RECORDS DATA. WANT TO GET ACCESS TO THE ENCRYPTED DATA IF POSSIBLE.

NHTSA complaint #10609047 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 95,000 miles Concord, CA

STRUCTURE:BODY

TL* THE CONTACT CALLED ON BEHALF OF HIS MOM WHO OWNS A 2008 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND STICKY. THE CONTACT MENTIONED THAT THE FAILURE CAUSED A GLARE IN THE DRIVER'S FACE, WHICH MADE IT DIFFICULT TO DRIVE. TOYOTA WALNUT CREEK (2100 N BROADWAY, WALNUT CREEK, CA 94596, (925) 357-3700) WAS CONTACTED AND THEY STATED THAT EVERYONE WAS NOTIFIED OF THE EXTENDED WARRANTY FOR THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED LAST YEAR. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

NHTSA complaint #11252261 — an unverified report by a vehicle owner.

at 89,000 miles Chapel Hill, NC

UNKNOWN OR OTHER

THE DASHBOARD PAD HAS DETERIORATED WITHIN THE LAST TWO YEARS. IT IS GOOEY. WHEN I HAVE BROUGHT THE VEHICLE IN FOR SERVICE AT THE LOCAL DEALERSHIP AND MENTIONED IT, IT WAS NOT ADDRESSED. I CALLED TOYOTA HEADQUARTERS TWICE AND THEY SAID THAT THERE WAS A NOTIFICATION BUT IT HAS EXPIRED. SO, THEY WILL NOT HONOR A REQUEST TO REPLACE THE PAD. I NEVER RECEIVED THE NOTIFICATIONS THEY ALLEGE THEY SENT. THE PAD IS REALLY DANGEROUS SINCE IT REFLECTS OFF THE WINDSHIELD AND IS BLINDING WHEN DRIVING ON THE HIGHWAY OR CITY STREETS. THE PART ITSELF COSTS OVER $1,000; I DO NOT KNOW WHAT LABOR AND TAX COSTS ARE. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE MAINTAINED IT THROUGH TOFFICIAL OYOTA SERVICE.

NHTSA complaint #11228677 — an unverified report by a vehicle owner.

at 89,000 miles Chapel Hill, NC

VISIBILITY/WIPER

THE DASHBOARD PAD HAS DETERIORATED WITHIN THE LAST TWO YEARS. IT IS GOOEY. WHEN I HAVE BROUGHT THE VEHICLE IN FOR SERVICE AT THE LOCAL DEALERSHIP AND MENTIONED IT, IT WAS NOT ADDRESSED. I CALLED TOYOTA HEADQUARTERS TWICE AND THEY SAID THAT THERE WAS A NOTIFICATION BUT IT HAS EXPIRED. SO, THEY WILL NOT HONOR A REQUEST TO REPLACE THE PAD. I NEVER RECEIVED THE NOTIFICATIONS THEY ALLEGE THEY SENT. THE PAD IS REALLY DANGEROUS SINCE IT REFLECTS OFF THE WINDSHIELD AND IS BLINDING WHEN DRIVING ON THE HIGHWAY OR CITY STREETS. THE PART ITSELF COSTS OVER $1,000; I DO NOT KNOW WHAT LABOR AND TAX COSTS ARE. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE MAINTAINED IT THROUGH TOFFICIAL OYOTA SERVICE.

NHTSA complaint #11228677 — an unverified report by a vehicle owner.

Visalia, CA

STRUCTURE:BODY

DASH HEADBOARD IS VERY STICKY AND WHEN DRIVING IN SUNNY CONDITIONS THERE IS A REALLY BAD GLARE.

NHTSA complaint #11207937 — an unverified report by a vehicle owner.

at 142,671 miles Gouverneur, NY

SERVICE BRAKES

ON OR ABOUT MID APRIL 2018 THIS VEHICLE WAS LEFT PARKED AND UNATTENDED OUTSIDE IN UPSTATE NY FOR APPROXIMATELY 2 WEEKS. THE OUTSIDE TEMPERATURE AT THE TIME WAS FROM THE MID 20S TO THE MID 30'S WITH SOME SNOW. AFTER 2 WEEKS, I CAME BACK AND ATTEMPTED TO DRIVE IT FROM IT'S PARKED SPOT WHEN I DISCOVERED THE DRIVER'S SIDE REAR WHEEL LOCKED UP AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO A LOCAL GARAGE WHERE THE D/S REAR CALIPER PINS WERE FOUND FROZEN AND THE EMERGENCY BRAKE WAS FOUND RUSTED. ON APRIL 2019 THE SAME VEHICLE WAS LEFT PARKED IN UPSTATE NY WHEN THE LOCAL TEMPERATURE VARIED FROM THE LOW 30'S TO THE HIGH 30'S WITH SOME SNOW ON THE GROUND. I RETURNED AFTER 2 WEEKS AND THIS TIME IT WAS DISCOVERED THE REAR WHEELS WOULD NOT TURN. THE VEHICLE WAS AGAIN TOWED AND THE REAR ROTORS WERE FOUND EXTREMELY RUSTED AND HAD TO BE REPLACED. THE FRONT ROTORS WERE ALSO FOUND EXTREMELY RUSTED BUT WERE NOT REPLACED AT THIS TIME. THE EMERGENCY BRAKE WAS PARTIALLY STUCK AND HARD TO BRAKE FREE FROM REAR ROTOR DUE TO RUST.

NHTSA complaint #11207516 — an unverified report by a vehicle owner.

at 140,000 miles Joplin, MO

STRUCTURE:BODY

I'M HAVING A GLARE ON MY WINDSHIELD (WHEN I'M DRIVING AND PARTICULARLY IN SUNNY CONDITIONS) FROM MY DASHBOARD THAT HAS MELTED. IT'S BECOME VERY SHINY AND MAKES IT DIFFICULT TO SEE WHEN DRIVING. I HAVE TRIED CLEANING IT BUT BECAUSE OF THE SUBSTANCE IT IS NOT POSSIBLE TO CLEAN IT.

NHTSA complaint #11204420 — an unverified report by a vehicle owner.

at 150 miles Powder Springs, GA

EXTERIOR LIGHTING

AS I WAS BACKING UP THE BRAKES WENT SOFT TO THE FLOOR AND THEN ALL OF SUDDEN ENGAGED. A FEW DAYS LATER MY BRAKE LIGHT, TRACTION CONTROL, AND ABS LIGHT TURNED ON AND CHECK VSC SYSTEM WAS DISPLAYED.

NHTSA complaint #11173002 — an unverified report by a vehicle owner.

at 121,700 miles Rosemead, CA

SERVICE BRAKES

THE FIRST TIME THE "CHECK VSC SYSTEM" (ATTACHMENT) CAME UP WAS ABOUT THE FIRST WEEK OF JAN 2019 WHEN I WAS DRIVING ON A CITY STREET. SINCE I WAS ON THE RIGHT HAND LAND I WAS ABLE TO PULL OVER TO THE SIDE. AFTER I TURNED OFF THE ENGINE AND WAITED FOR 1 MINUTE AND TURN THE ENGINE BACK ON, THE MESSAGE "CHECK VSC SYSTEM" DISAPPEAR FROM THE DASHBOARD. WHEN I GOT HOME AND SEARCHED FOR THIS ERROR MESSAGE MANY PEOPLE SAYS THIS COULD BE DUE TO A LOOSE GAS CAP SO I MAKE SURE IT'S TIGHTEN. THEN ABOUT 2 WEEKS LATER ON JAN 17, 2019, THE SAME ISSUE HAPPENS AGAIN. THIS TIME I WAS IN A PARKING LOT AND WHEN I PRESSED ON THE BRAKE PEDAL, THE BUZZER WILL CHIME BEFORE I EVEN START THE ENGINE. WHEN I START THE ENGINE THEN THE "CHECK VSC SYSTEM" COMES ON AND IT DOESN'T GO AWAY. I TRIED TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES AND IT DOESN'T RESOLVE THE ISSUE LIKE LAST TIME. I ALSO NOTICED WHEN I STEP ON THE BRAKE PEDAL, IT PROVIDES VIRTUALLY NO BREAK. IT WOULD TAKE ME A VERY LONG DISTANCE TO BRING THE CAR TO A STOP AND I AM AFRAID TO DRIVE MORE THAN 25 MPH. I TOOK IT TO A MECHANIC FOR DIAGNOSTICS AND TWO CODES CAME UP FOR ABS PUMP AND ABS MOTOR. HE TRIED TO USE HIS TOOL TO TURN ON THE ABS PUMP IT DOESN'T WORK. THEN WE FOUND OUT ABOUT THE BRAKE WARRANTY(ATTACHMENT) BUT I WHEN I WENT TO THE A TOYOTA DEALER, THE DEALER SAID THE WARRANTY HAD EXPIRED ON 3/14/2018 SINCE THE FIRST DATE OF USE WAS 3/14/2008. I BELIEVE SINCE THE SECONDARY WARRANTY WAS FOR 150K MILES AND MY CAR HAS ONLY 121K MILES ON IT, IT SHOULD BE COVERED. IF I HAD DRIVE 20K PER MILE PER YEAR, THIS ISSUE WOULD HAVE APPEARED TWO YEARS AGO WHICH WAS WITHIN THE WARRANTY PERIOD.

NHTSA complaint #11171248 — an unverified report by a vehicle owner.

Boise, ID

SERVICE BRAKES

TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY HYBRID. WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE FAILED TO RESPOND AND A CHIME SOUND WAS HEARD. ALSO, THE ABS, VEHICLE STABILITY CONTROL, AND MAINTENANCE REQUIRED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO PETERSON TOYOTA (9101 W FAIRVIEW AVE, BOISE, ID 83704, (208) 963-8218). THE DEALER CHECKED WITH THE MANUFACTURER AND THEY BOTH STATED THAT THE VEHICLE WAS EXCLUDED FROM RECEIVING AN EXTENDED WARRANTY CAMPAIGN FOR THE BRAKE AND THE STATUTE EXPIRED ON MARCH 28, 2018. THE DEALER STATED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA complaint #11155967 — an unverified report by a vehicle owner.

at 155,000 miles SAN Antonio, TX

SERVICE BRAKES

MY ABS BRAKE ACTUATOR FAILED WHILE DRIVING CAUSING THE BRAKES TO STOP FUNCTIONING PROPERLY. I WAS FORCED TO SLAM MY BRAKES FOR THE CAR TO STOP. LUCKILY I WAS IN A PARKING LOT GOING ABOUT 5 MPH. OTHERWISE, I COULD HAVE DIED OR KILLED SOMEONE. THERE WAS NO NOTICE BEFOREHAND OF THE PROBLEM. I SPOKE TO TOYOTA CUSTOMER CARE AND THEY CLAIM THEIR WAS AN EXTENDED WARRANTY AND SUPPLEMENTAL WARRANTY THAT WERE ISSUED, BUT THE SUPP WARRANTY EXPIRED APRIL OF THIS YEAR (2018) AND AT 150,000 MILES. MY CAR CURRENTLY HAS 155K MILES. I WAS NEVER NOTIFIED OF THIS PROBLEM BY TOYOTA. THEY HAVE MY INFORMATION ON FILE. I WOULD HAVE EITHER SOLD/TRADED IN MY VEHICLE LAST YEAR HAD I KNOWN THESE CARS HAVE THESE PROBLEMS. IN RESEARCHING ONLINE, NHTSA HAS INVESTIGATED THE BRAKE ACTUATER PROBLEMS THAT HAVE CAUSED CRASHES AND INJURIES. TOYOTA SHOULD HAVE ISSUED A RECALL LIKE THEY WERE FORCED TO DO IN 2009/2010 WHEN THEY'RE ACCELERATOR PEDALS WERE STICKING AND PEOPLE WERE DYING. NOW TOYOTA IS GOING TO CHARGE ME OVER $1,700 TO FIX THE PROBLEM. I DON'T HAVE A CHOICE SINCE THE CAR IS NOT IN WORKING CONDITION. I HAVE A CASE ID WITH TOYOTA CUSTOMER CARE 1811131473. THE LADY JUST LIED TO ME ABOUT TOYOTA BEING UNABLE TO COVER THE PROBLEM. SHE MADE IT SOUND LIKE THERE WAS A CONTRACT IN PLACE AND FIXING MY CAR WOULD BE BREAKING THE TERMS. I ASKED HER WHO NEGOTIATED THE TERMS, AND SHE DIDN'T HAVE AN ANSWER. I ASKED HER IF NHTSA OR A CLASS ACTION FORCED TOYOTA TO ACCEPT THE TERMS AND SHE SAID NO. CLEARLY, TOYOTA HAS TRAINED THEIR CUSTOMER SERVICE REPS TO LIE TO CUSTOMERS LIKE ME GETTING THEM TO THINK THERE ARE ABSOLUTE "TERMS" THAT CANNOT BE CHANGED IN ORDER TO ESCAPE LIABILITY.

NHTSA complaint #11151281 — an unverified report by a vehicle owner.

at 90,000 miles Wilmington, NC

UNKNOWN OR OTHER

DASHBOARD SHINY AND STICKY CAUSING REFLECTION FROM SUN TO IMPAIR VISION. TOYOTA SAYS RECALL ISSUED PRIOR TO EXPERIENCING PROBLEM "EXPIRED" JANUARY 2018 AND IS NO LONGER APPLICABLE FOR PREVIOUS RECALL WE RECEIVED WHEN ISSUED. TOYOTA WANTS $2700 FOR THE DASHBOARD NOT INCLUDING LABOR.

NHTSA complaint #11123949 — an unverified report by a vehicle owner.

Austin, TX

UNKNOWN OR OTHER

DASHBOARD MELTS IN THE SUN CREATING A STICKY SHINY SURFACE THAT REFLECTS ONTO THE WINDSHIELD AND INHIBITS VISIBILITY. I CANNOT SEE OUT OF THE CAR DURING THE DAY ANYMORE DUE TO THE REFLECTION.

NHTSA complaint #11123496 — an unverified report by a vehicle owner.

Austin, TX

STRUCTURE:BODY

DASHBOARD MELTS IN THE SUN CREATING A STICKY SHINY SURFACE THAT REFLECTS ONTO THE WINDSHIELD AND INHIBITS VISIBILITY. I CANNOT SEE OUT OF THE CAR DURING THE DAY ANYMORE DUE TO THE REFLECTION.

NHTSA complaint #11123496 — an unverified report by a vehicle owner.

Austin, TX

VISIBILITY/WIPER

DASHBOARD MELTS IN THE SUN CREATING A STICKY SHINY SURFACE THAT REFLECTS ONTO THE WINDSHIELD AND INHIBITS VISIBILITY. I CANNOT SEE OUT OF THE CAR DURING THE DAY ANYMORE DUE TO THE REFLECTION.

NHTSA complaint #11123496 — an unverified report by a vehicle owner.

at 92,000 miles Nesconset, NY

STRUCTURE:BODY

MY DASHBOARD HAS BECOME EXTREMELY SHINNY AND THE GLARE IS IMPEDING ON MY VISIBILITY IN THE FORWARD AREA. I HIT A GARBAGE CAN ON A SUNNY DAY. THANK GOD IT WASN'T A PERSON. THIS SEEMS TO BE A DEFECT IN THE MANUFACTURING OF THE DASHBOARD MATERIAL USED BY TOYOTA.

NHTSA complaint #11118453 — an unverified report by a vehicle owner.

Middletown, PA

ENGINE

MY CAR CONSUMES OIL (WILL RUN EMPTY) AFTER A FEW THOUSAND MILES. I CONTACTED TOYOTA AND THERE WAS A CAMPAIGN PACK IN 2016. WHILE THEY COULD PRODUCE DATES AND THE ALLEGED ADDRESS THEY SENT THE CAMPAIGN INFORMATION TOO, I NEVER RECEIVED IT. BOTH NOTICES DID NOT ARRIVE AT MY HOUSE. READING THE COMPLAINTS, I SEE I'M NOT THE ONLY ONE WHOM HAS THIS ISSUE. I AM THE FIRST AND ONLY OWNER OF THIS VEHICLE.

NHTSA complaint #11102566 — an unverified report by a vehicle owner.

Sarasota, FL

UNKNOWN OR OTHER

STICKY DASHBOARD

NHTSA complaint #11080981 — an unverified report by a vehicle owner.

at 126,000 miles Nashville, TN

SERVICE BRAKES

WHILE DRIVING MY CAR ON 40 MILES/HOUR THE BRAKE LIGHT, ABS, SKID CONTROL, AND MAINTENANCE LIGHT ILLUMINATED WITH A WHISTLING SOUND TOO, ALSO THE DASH BOARD HAD CHECK THE VSC SYSTEM WARNING. I WAS UNABLE TO STOP THE CAR DUE TO BRAKING SYSTEM FAILURE, SO I PULLED OVER TO A CLOSE BY GAS STATION AND STOPPED BY HITTING THE CURB. THE CAR WAS TAKEN TO THE DEALERSHIP, AND DIAGNOSED AS ABS BRAKING ACTUATOR SYSTEM MALFUNCTION, AND ESTIMATED REPAIR COST IS $2,200, IT WAS OUT OF THE EXTENDED WARRANTY BY 4 MONTHS SO I HAVE TO PAY OUT OF POCKET FOR THIS PARTICULAR MANUFACTURER LIFE THREATENING MISTAKE THAT COULD TAKE AWAY MY LIFE IF I COULDN'T STOP THE CAR. I CONTACTED THE TOYOTA COMPANY 3 TIMES THEY STATED THEY ARE AWARE OF THE MALFUNCTION PROBLEM, BUT THEY HAVE NOTHING TO DO WITH IT, AS IT IS NOT A RECALL YET, IT'S ONLY UNDER INVESTIGATION. I KNOW THIS HAPPENED TO MANY CARS OF THIS MODEL. AND INJURIES OCCURRED BUT TOYOTA DON'T WANT TO TAKE FULL RESPONSIBILITY OF THEIR DANGEROUS MISTAKE.

NHTSA complaint #11079077 — an unverified report by a vehicle owner.

at 169,000 miles Bonner Springs, KS

ENGINE

ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL. TOYOTA REFUSES TO ISSUE RECALL ON PREMATURE WEARING ENGINE COMPONENTS

NHTSA complaint #11076257 — an unverified report by a vehicle owner.

at 100,000 miles Elizabethtown, KY

SERVICE BRAKES

TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF BRAKING ABILITY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SWOPE TOYOTA (1085 N DIXIE HWY, ELIZABETHTOWN, KY), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT PROVIDED.

NHTSA complaint #11074327 — an unverified report by a vehicle owner.

Oklahoma City, OK

UNKNOWN OR OTHER

STICKY AND SHINY DASHBOARD. THE REFLECTION OF THE SHINING DASHBOARD IS CAUSING A LOT OF TROUBLE WHILE DRIVING. CANNOT GET A CLEAR VIEW OF THE ROAD IN THE FRONT WHEN THE DASHBOARD IS REFLECTED ON THE WINDSHIELD.

NHTSA complaint #11056235 — an unverified report by a vehicle owner.

at 182,450 miles Spring Hill, TN

SERVICE BRAKES

BRAKE LIGHT CAME ON, THEN SUDDEN POWER BRAKING SYSTEM FAILURE WHILE DRIVING ON A TWO LANE BUSY ROAD AT A CURVE, THERE WAS A DING SOUND, THEN SIMULTANEOUSLY, A VSC WARNING MESSAGE AND MULTIPLE WARNING LIGHTS ILLUMINATED. ONLY MANUAL BRAKING ALLOWED STOPPAGE OF VEHICLE. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE HAD TRAGIC RESULTS .

NHTSA complaint #11054662 — an unverified report by a vehicle owner.

at 182,450 miles Spring Hill, TN

ELECTRONIC STABILITY CONTROL (ESC)

BRAKE LIGHT CAME ON, THEN SUDDEN POWER BRAKING SYSTEM FAILURE WHILE DRIVING ON A TWO LANE BUSY ROAD AT A CURVE, THERE WAS A DING SOUND, THEN SIMULTANEOUSLY, A VSC WARNING MESSAGE AND MULTIPLE WARNING LIGHTS ILLUMINATED. ONLY MANUAL BRAKING ALLOWED STOPPAGE OF VEHICLE. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE HAD TRAGIC RESULTS .

NHTSA complaint #11054662 — an unverified report by a vehicle owner.

at 168,000 miles NEW Orleans, LA

VEHICLE SPEED CONTROL

FOR SEVERAL MONTHS, THE CRUISE CONTROL HAD ONLY BEEN WORKING INTERMITTENTLY AND MY BRAKES SEEMED ROUGH. THE NIGHT BEFORE I BROUGHT MY CAR IN, ALL THE LIGHTS ON THE INSTRUMENT PANEL CAME ON. ON AUG 1, 2017, I GOT A DIAGNOSTIC AND IT WAS THE ABS ACTUATOR, BUT I WAS TOLD I ALSO NEEDED A BRAKE JOB AND AN ALIGNMENT SO I WENT AHEAD WITH THAT $1,000 JOB. THEY COULD NOT DIAGNOSE THE CRUISE CONTROL SINCE IT WAS "FUNCTIONING" AT THE TIME. I HAD ALREADY REPLACED THE ABS SYSTEM IN 2013 AND WAS TOLD THAT I MAY APPLY FOR A REIMBURSEMENT FOR THAT $3,600 JOB, BUT I AM NOW OUT OF THE EXTENDED WARRANTY/SERVICE CAMPAIGN SO I COULD NOT GET REIMBURSED FOR THE CURRENT ABS FAILURE REPLACEMENT. AFTER MY BRAKE JOB AND ALIGNMENT, THE ROUGHNESS DID NOT SEEM TO IMPROVE AND THE CRUISE CONTROL CONTINUED TO MALFUNCTION. FOOLISHLY, I RATIONALIZED THAT THE BRAKES NEEDED TO BE WORN IN, BUT SOON MY CAR STARTED WITH A HIGH PITCHED NOISE AS I GOT IN AND OUT OF THE VEHICLE. THE BRAKES ALSO SEEMED TO "SLIP" SOMETIMES WHEN INITIALLY STARTING THE CAR. (FOOT ON BRAKE, START CAR, PUT INTO DRIVE, AND CAR WOULD START TO ROLL UNTIL I TOOK MY FOOT OFF THE BRAKE THEN REAPPLIED IT.) I WENT BACK TO TOYOTA HOPING FOR A MIRACLE AND THEY AGAIN SAID YOU HAVE TO REPLACE THE ABS, BUT THE SERVICE CAMPAIGN HAD NOT BEEN RE-EXTENDED AND I WAS UNABLE TO AFFORD ANOTHER $3,600. SO I CONTINUED TO DRIVE MY FAULTY VEHICLE OUT OF NECESSITY. ON OCTOBER 12, 2017, THE CAR BEGAN THE HIGH PITCHED NOISE AND THIS TIME IT DIDN'T STOP. I BEGAN DRIVING IN THE PARKING LOT SLOWLY (20 MPH) AND THEN THE BRAKES FAILED. WAS ABLE TO STOP BY PRESSING VERY HARD ON THE BRAKES. SINCE THAT DAY MY CAR HAS BEEN SITTING AT MY WORKPLACE UNUSED. OBVIOUSLY, THE ABS SYSTEM THAT WAS REPLACED IN 2013 (STILL AWAITING REIMBURSEMENT) WAS REPLACED WITH ANOTHER BAD SYSTEM. WE NEED A RECALL!

NHTSA complaint #11045555 — an unverified report by a vehicle owner.

at 168,000 miles NEW Orleans, LA

SERVICE BRAKES

FOR SEVERAL MONTHS, THE CRUISE CONTROL HAD ONLY BEEN WORKING INTERMITTENTLY AND MY BRAKES SEEMED ROUGH. THE NIGHT BEFORE I BROUGHT MY CAR IN, ALL THE LIGHTS ON THE INSTRUMENT PANEL CAME ON. ON AUG 1, 2017, I GOT A DIAGNOSTIC AND IT WAS THE ABS ACTUATOR, BUT I WAS TOLD I ALSO NEEDED A BRAKE JOB AND AN ALIGNMENT SO I WENT AHEAD WITH THAT $1,000 JOB. THEY COULD NOT DIAGNOSE THE CRUISE CONTROL SINCE IT WAS "FUNCTIONING" AT THE TIME. I HAD ALREADY REPLACED THE ABS SYSTEM IN 2013 AND WAS TOLD THAT I MAY APPLY FOR A REIMBURSEMENT FOR THAT $3,600 JOB, BUT I AM NOW OUT OF THE EXTENDED WARRANTY/SERVICE CAMPAIGN SO I COULD NOT GET REIMBURSED FOR THE CURRENT ABS FAILURE REPLACEMENT. AFTER MY BRAKE JOB AND ALIGNMENT, THE ROUGHNESS DID NOT SEEM TO IMPROVE AND THE CRUISE CONTROL CONTINUED TO MALFUNCTION. FOOLISHLY, I RATIONALIZED THAT THE BRAKES NEEDED TO BE WORN IN, BUT SOON MY CAR STARTED WITH A HIGH PITCHED NOISE AS I GOT IN AND OUT OF THE VEHICLE. THE BRAKES ALSO SEEMED TO "SLIP" SOMETIMES WHEN INITIALLY STARTING THE CAR. (FOOT ON BRAKE, START CAR, PUT INTO DRIVE, AND CAR WOULD START TO ROLL UNTIL I TOOK MY FOOT OFF THE BRAKE THEN REAPPLIED IT.) I WENT BACK TO TOYOTA HOPING FOR A MIRACLE AND THEY AGAIN SAID YOU HAVE TO REPLACE THE ABS, BUT THE SERVICE CAMPAIGN HAD NOT BEEN RE-EXTENDED AND I WAS UNABLE TO AFFORD ANOTHER $3,600. SO I CONTINUED TO DRIVE MY FAULTY VEHICLE OUT OF NECESSITY. ON OCTOBER 12, 2017, THE CAR BEGAN THE HIGH PITCHED NOISE AND THIS TIME IT DIDN'T STOP. I BEGAN DRIVING IN THE PARKING LOT SLOWLY (20 MPH) AND THEN THE BRAKES FAILED. WAS ABLE TO STOP BY PRESSING VERY HARD ON THE BRAKES. SINCE THAT DAY MY CAR HAS BEEN SITTING AT MY WORKPLACE UNUSED. OBVIOUSLY, THE ABS SYSTEM THAT WAS REPLACED IN 2013 (STILL AWAITING REIMBURSEMENT) WAS REPLACED WITH ANOTHER BAD SYSTEM. WE NEED A RECALL!

NHTSA complaint #11045555 — an unverified report by a vehicle owner.