Owners have filed 76 complaints
about the 2012 Toyota Camry Hybrid with NHTSA between 2012 and 2019.
The largest single group is the brakes.
Across this model's run it ranks 4 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Toyota Camry Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
38.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
63% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2012 compares with every other Toyota Camry Hybrid
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
713.0%
1,000 – 9,999 miles
814.8%
10,000 – 24,999 miles
814.8%
25,000 – 49,999 miles
1935.2%
50,000 – 74,999 miles
814.8%
100,000 – 149,999 miles
23.7%
150,000+ miles
23.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2012peak 5Jul 2019
NHTSA investigations into the 2012 Toyota Camry Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
DP23005Opened 22 Nov 2023Still openSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Brake Actuator Valve Wear
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additi...
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
DP19004Opened 30 Sep 2019Closed 21 Jan 2021SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Brake Actuator Valve Wear
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s requ...
Recalls on the 2012 Toyota Camry Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201335944,041 units in Canada
Airbag
On certain vehicles, if the air conditioning condenser drain hose were to become clogged, water could accumulate and leak onto the airbag control module. This could cause the airbag warning light to illuminate, and potentially result in an unintended deployment of the airbags. This could startle the driver and/or cause minor injuries to vehicle occupants. Water damage could also cause a loss of power steering assist, causing the vehicle to revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds, and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a protective shield and sealant.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 65,000 milesLOS Angelos, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 20 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT ATTEMPTED TO MAKE A SUDDEN STOP BY DEPRESSING THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SPRAINED HER RIGHT ANKLE FROM THE PRESSURE OF DEPRESSING THE BRAKE PEDAL CONTINUALLY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO NORTH HOLLYWOOD TOYOTA IN NORTH HOLLYWOOD, CALIFORNIA TO HAVE THE DAMAGES ASSESSED. IT HAD NOT BEEN DETERMINED YET WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CLAIM NUMBER: 180-427-0700. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11090508 — an unverified report by a vehicle owner.
at 65,000 milesLOS Angelos, CACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 20 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT ATTEMPTED TO MAKE A SUDDEN STOP BY DEPRESSING THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SPRAINED HER RIGHT ANKLE FROM THE PRESSURE OF DEPRESSING THE BRAKE PEDAL CONTINUALLY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO NORTH HOLLYWOOD TOYOTA IN NORTH HOLLYWOOD, CALIFORNIA TO HAVE THE DAMAGES ASSESSED. IT HAD NOT BEEN DETERMINED YET WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CLAIM NUMBER: 180-427-0700. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11090508 — an unverified report by a vehicle owner.
at 38,494 milesLittle Silver, NJCrash3 injured
AIR BAGS
TAKATA AIRBAGS: KNOCKED UNCONSCIOUS. AFTER TURNING RIGHT ONTO A STREET & ACCELERATING TO ABOUT 20 MPH OVER ABOUT 150 YARDS, I HIT A CAR THAT WAS STOPPED IN THE STREET. I HAD MY SEATBELT ON. THE AIRBAG KNOCKED ME UNCONSCIOUS FOR AT LEAST 10 SECONDS. (I WEIGH 122 LBS & I'M 5 FT 3.5 IN.) I DIDN'T REALIZE I'D BEEN KNOCKED OUT: I LOOKED DOWN TO SEE A PARTIALLY INFLATED AIRBAG. I DIDN'T REALIZE I' BEEN UNCONSCIOUS OR THAT MY EYEGLASSES HAD BEEN KNOCKED OFF. BASED ON WHAT I SAW, I THOUGHT THE AIRBAG HADN'T FULLY INFLATED. BUT MY 13-YEAR OLD DAUGHTER, WHO WAS IN THE BACK SEAT, SAID SHE HAD THOUGHT I WAS DEAD BECAUSE SHE REPEATEDLY CALLED TO ME AFTER THE AIRBAG DEPLOYED AND I DIDN'T ANSWER. I NEVER HEARD HER OR EVEN KNEW MY CHEST/FACE WAS AGAINST THE AIRBAG. MY DAUGHTER SAID MY FACE AND CHEST WERE SLUMPED AGAINST THE AIRBAG. I WAS SHOCKED: ALL I KNEW WAS THAT I JUST SAW THE CAR I WAS GOING TO HIT, BRAKED, AND THEN SAW A PARTIALLY INFLATED AIRBAG. BUT MY CHEST HURT. THE NEXT DAY MY CHEST HURT SO MUCH I COULDN'T PRESS THE CAP ONTO A MAGIC MARKER. THE LEFT SIDE OF MY FACE FELT LIKE I HAD SOMETHING ON IT (LIKE A PIECE OF CLOTH), AND MY LEFT CHEEK AT THE CHEEKBONE WAS SWOLLEN AND BRUISED. THE VISION IN MY LEFT EYE WAS BLURRY, TOO. SO I WENT TO THE ER WHERE THEY DID CT SCANS OF MY CHEST AND BRAIN. THEY SAID I HAD A MILD CONCUSSION. I GOT A PARTIAL BLACK EYE ABOUT 4 DAYS LATER, AND I NOTICED A 4" BY 4" BRUISE ON THE OUTSIDE OF MY RIGHT CALF. EVEN TODAY--28 DAYS AFTER THE ACCIDENT--MY CHEST AND CALF STILL HURT. I WAS ONLY GOING ABOUT 20 MPH WHEN THE ACCIDENT HAPPENED. I WAS ONLY STARTING TO ACCELERATE ONTO A 40 MPH STREET AND PROBABLY ONLY GOT TO 18 OR 20 MPH WHEN I SAW THE CAR IN FRONT OF ME, HIT THE BRAKES, AND THEN HIT THE CAR. MY CAR HAS BEEN DECLARED A TOTAL LOSS BECAUSE OF THE DEPLOYMENT OF THE AIRBAGS. MY DAUGHTER, WHO HAD HER SEATBELT ON IN THE BACK SEAT, WAS UNHARMED.
NHTSA complaint #11058151 — an unverified report by a vehicle owner.
at 41,107 milesLompoc, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE LEFT THE ROAD AND BECAME AIRBORNE BEFORE LANDING ONTO THE GROUND. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS FROM THE SEAT BELT AND UNSPECIFIED INJURIES TO THE NECK, BACK, AND LEFT LEG. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY AND THE INSURANCE COMPANY STATED THAT THEY WOULD ATTEMPT TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INVESTIGATE. THE VEHICLE HAD NOT YET BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,107.
NHTSA complaint #11011147 — an unverified report by a vehicle owner.
at 50,000 milesWaterford, MICrash
AIR BAGS
THE CAR WAS IN A MAJOR ACCIDENT, OVER $12,000 FRONT END DAMAGE IN A FRONT END COLLISION. A CAR PULLED IN FRONT OF OUR CAR FROM A SIDE STREET. THE AIR BAGS DID NOT INFLATE WHICH IS WHAT IS PROMPTING THIS INQUIRY.
NHTSA complaint #10939242 — an unverified report by a vehicle owner.
at 48,036 milesLivermore, CACrash
VEHICLE SPEED CONTROL
I WAS IN MY GYM'S PARKING LOT AND HAD JUST TURNED LEFT INTO A PARKING SPACE. I PLACED MY FOOT ON THE BRAKE TO SLOW THE CAR TO A STOP AS IT MOVED FORWARD INTO THE PARKING SPACE. HOWEVER, THE BRAKE PEDAL DID NOT RESPOND. INSTEAD, THE CAR CONTINUED DRIVING FORWARD ON ITS OWN, AND THEN I HEARD A SOUND OF ACCELERATION, AS IF THE CAR WAS REVVING ITSELF UP TO A HIGHER SPEED. THINKING THAT THE BRAKE HAD NOT ENGAGED, I TOOK MY FOOT OFF THE PEDAL AND PLACED IT BACK ON THE BRAKE PEDAL, STEPPING HARDER, BUT THERE WAS NO RESPONSE. AT THIS POINT, WITH MY FOOT STILL ON THE BRAKE PEDAL, THE CAR JUMPED UP ONTO THE CURB WHILE STILL ACCELERATING ON ITS OWN, RAN OVER THE SIDEWALK. ROLLED UP AND OVER A TWO-FOOT HEDGE THAT RAN PARALLEL TO THE SIDEWALK, THEN CRASHED INTO THE BRICK ENFORCED CONCRETE COLUMN AT THE CORNER OF THE GYM BUILDING. THE BRICK COLUMN STOPPED THE FORWARD MOMENTUM OF THE CAR, BUT LEFT A LARGE DENT IN THE RIGHT SIDE OF THE CAR'S BUMPER THAT WAS EMBEDDED WITH CHUNKS OF CONCRETE. IT ALSO DENTED THE HOOD OF THE CAR, PUSHING IT OUT OF ALIGNMENT. THE AIRBAGS IN THE CAR DID NOT DEPLOY. I HAD THE CAR TOWED TO THE LOCAL TOYOTA DEALER AND HAVE REPORTED MY ACCIDENT TO TOYOTA HEADQUARTERS. I AUTHORIZED THEIR REVIEW OF MY CAR'S EVENT DATA RECORDER AND AM AWAITING THEIR INVESTIGATION REPORT. THIS FRIGHTENING ACCIDENT LEFT ME VERY SHAKEN. IT FELT AS IF I HAD NO CONTROL OVER THE CAR AT ALL. IT SEEMED AS IF SOMETHING HAD TAKEN CONTROL OF THE ACCELERATION OF THE CAR AND MY ATTEMPTS TO STOP THE CAR'S FORWARD MOMENTUM BY STEPPING ON THE BRAKE HAD ZERO IMPACT. THANK GOD NO ONE WAS ON THE SIDEWALK OR I WOULD HAVE KILLED THEM. THESE CARS NEED TO BE RECALLED TO FIND OUT WHAT IS CAUSING THIS POTENTIALLY DEADLY MALFUNCTION. THEY ARE LETHAL WEAPONS ON OUR CITY STREETS!
NHTSA complaint #10895714 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 190,000 milesRichmond, VA
FUEL/PROPULSION SYSTEM
WE EXPERIENCED THE "CHECK HYBRID SYSTEM" MESSAGE ON TWO OCCASIONS. THE FIRST INCIDENT, ON APRIL 3, 2019, INVOLVED DRIVING EIGHT MILES AND THEN LEAVING THE CAR (OFF AND PARKED) FOR ABOUT 20 MINUTES. ON RETURNING AND ATTEMPTING TO START THE CAR, THE POWER CAME ON BUT THE ENGINE DID NOT AND THE "CHECK HYBRID SYSTEM" MESSAGE DISPLAYED. IT WAS EVENING, SO WE HAD THE CAR TOWED TO OUR NORMAL REPAIR SHOP AND LEFT A DESCRIPTION OF THE ISSUE. THE NEXT DAY THE REPAIR SHOP CALLED TO SAY THAT THE CAR HAD STARTED UP RIGHT AWAY, SO THERE WAS NOTHING THEY COULD DO TO DIAGNOSE THE ISSUE. THEY SUGGESTED WE CONTACT TOYOTA IF THE ISSUE RECURRED. WE RETRIEVED THE CAR, AND DIDN'T OBSERVE ANY FURTHER ISSUES, SO WE CONTINUED DRIVING IT 20-25 MILES DURING THE WORK WEEK. ON APRIL 28, 2019, TWENTY-FIVE DAYS AFTER THE FIRST INCIDENT, WHILE DRIVING ABOUT 35 MILES PER HOUR ALONG A STRAIGHT SECTION OF A FOUR-LANE DIVIDED HIGHWAY, THE ENGINE CUT OFF AND THE THE "CHECK HYBRID SYSTEM" MESSAGE CAME ON. THE ELECTRONICS REMAINED ON AND THE CAR BEGAN TO SLOW. THERE WERE A NUMBER OF OTHER CARS NEARBY, BUT FORTUNATELY I WAS IN THE RIGHT-HAND LANE AND WAS ABLE TO NAVIGATE THE CAR ONTO THE SHOULDER. I TURNED THE CAR OFF, THEN ATTEMPTED TO RESTART IT AGAIN AFTER ABOUT 15-20 MINUTES (UNSUCCESSFULLY). I HAD IT TOWED TO THE TOYOTA DEALERSHIP. AT FIRST THEY THOUGHT IT WOULD BE A QUICK REPAIR, BUT AFTER A FEW DAYS OF TROUBLESHOOTING AND ESCALATING ITS ISSUES TO HIGHER LEVELS AT TOYOTA, THEY DIAGNOSED THE ISSUE AS A PROBLEM WITH THE INVERTER AND THE BATTERY: A REPAIR OF NEARLY $8000. I ASKED THE SHOP TO DOCUMENT THE REPAIRS WITH PHOTOS AND GIVE ME THE BROKEN PARTS. THE TECH AGREED TO DO SO, BUT (DESPITE FOLLOWING UP MULTIPLE TIMES) I HAVE NOT RECEIVED ANYTHING EXCEPT AN INVOICE FOR THE COST OF REPAIRS. I DO NOT HAVE THE INVOICE NEAR AT HAND, BUT CAN LOCATE IT IF NECESSARY.
NHTSA complaint #11231834 — an unverified report by a vehicle owner.
at 125,000 milesAgoura Hills, CA
ELECTRICAL SYSTEM
OVER THE COURSE OF MY OWNERSHIP OF THIS CAR, TOYOTA CAMRY HYBRID 2012, ALL 4 LOCK ACTUATORS HAVE MALFUNCTIONED AT LEAST ONCE. RECENTLY, THE DRIVER'S FRONT SIDE LOCK ACTUATOR STOPPED WORKING FOR THE SECOND TIME AND THE ONLY WAY TO LOCK AND UNLOCK THIS DOOR, IS TO DO SO MANUALLY. I PAID FOR THE REPAIR THE FIRST TIME IN JANUARY OF 2016, $642, PAID TO RUN THE DIAGNOSTICS FOR THE OTHER THREE DOORS THAT WENT OUT AT THE SAME TIME, DECEMBER 2016, AND WAS QUOTED $656 TODAY, MAY 2019, TO REPAIR THE SAME DRIVER SIDE FRONT DOOR AGAIN. TOYOTA GOODWILL COVERED THE OTHER THREE DOORS BEYOND THE COST OF THE DIAGNOSTICS. I FEEL THAT THEY ONLY COVERED THE COST IN DECEMBER OF 2016 TO PREVENT ME FROM ISSUING A COMPLAINT. THIS IS ONLY AN ISSUE WHEN THE VEHICLE IS STATIONARY. SAFETY ISSUES COULD ARISE WHEN YOU NEED TO QUICKLY ENTER THE CAR IN AN UNSAFE NEIGHBORHOOD.
NHTSA complaint #11205034 — an unverified report by a vehicle owner.
at 102,000 milesAurora, CO
SEAT BELTS
MY 2012 TOYOTA CAMRY HYBRID'S DRIVER SEAT BELT LATCH MALFUNCTIONED. IT BUCKLED NORMALLY, HOWEVER, WHEN I WENT TO UNBUCKLE THE SEAT BELT, THE SPRING INSIDE THE MECHANISM WRAPPED AROUND THE NOTCH IN THE METAL SEAT BELT LATCH. THE SPRING WAS COMPLETELY REMOVED WITH THE SEAT BELT. THE SEAT BELT NO LONGER FUNCTIONS PROPERLY AND WILL ONLY LATCH IF THE SEAT BELT FASTENER BUTTON IS DEPRESSED AND THEN RELEASED WHILE THE SEAT BELT IS INSERTED.
NHTSA complaint #11160711 — an unverified report by a vehicle owner.
Rockwell, NC
POWER TRAIN
I HAVE A 2012 TOYOTA CAMRY HYBRID. IT HAS 105000 MILES. IT HAS A BAD VIBRATION IN THE FRONT END WHEN YOU ACCELERATE. IT HAS BEEN TO THE MECHANIC, BUT NO ONE ACKNOWLEDGES THAT ANYTHING IS WRONG WITH IT. TOYOTA NEEDS TO ACKNOWLEDGE THAT THERE'S A PROBLEM.
NHTSA complaint #11143546 — an unverified report by a vehicle owner.
at 24,250 milesDell Rapids, SD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT CHECKED THE REAR BRAKES AND FOUND THEM TO BE VERY HOT. THE VEHICLE WAS TAKEN TO BILLION AUTO- TOYOTA (4101 W 12TH ST, SIOUX FALLS, DE 57106, 605-309-0979) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE STUCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 210160578. THE FAILURE MILEAGE WAS APPROXIMATELY 24,250. *TT CONSUMER STATED THERE IS FRICTION ON BRAKE PADS. UPDATED 12/18/18
NHTSA complaint #11140681 — an unverified report by a vehicle owner.
at 24,250 milesDell Rapids, SD
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT CHECKED THE REAR BRAKES AND FOUND THEM TO BE VERY HOT. THE VEHICLE WAS TAKEN TO BILLION AUTO- TOYOTA (4101 W 12TH ST, SIOUX FALLS, DE 57106, 605-309-0979) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE STUCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 210160578. THE FAILURE MILEAGE WAS APPROXIMATELY 24,250. *TT CONSUMER STATED THERE IS FRICTION ON BRAKE PADS. UPDATED 12/18/18
NHTSA complaint #11140681 — an unverified report by a vehicle owner.
OAK Ridge, TN
SERVICE BRAKES, HYDRAULIC
2012 TOYOTA CAMRY HYBRID. CONSUMER WRITES IN REGARDS TO LOCKED CALIPER BREAKING BRAKE PADS AND IF A RECALL IS NECESSARY FOR THE MODEL. *AS
NHTSA complaint #11131408 — an unverified report by a vehicle owner.
at 35,000 milesWauwatosa, WI
POWER TRAIN
AS I CRUISE ON HIGHWAY AT 70 MILES PER HOUR, THE HYBRID TRACTION BATTERY STARTS TO MAKE MINI RAPID PROGRESSIVELY LOUD EXPLOSIONS LIKE THE BACK OF MY REAR SEAT IS ABOUT TO EXPLODE. TO ALLEVIATE THIS I HAVE TO SLOW DOWN TO ABOUT 65 MILES PER HOUR. I HAVE CONTACTED TOYOTA AND THE DEALERSHIPS BUT ARE UNWILLING TO INVESTIGATE THE CAUSE. THIS CAR IS STILL UNDER WARRANTY.
NHTSA complaint #11101125 — an unverified report by a vehicle owner.
at 35,000 milesWauwatosa, WI
UNKNOWN OR OTHER
AS I CRUISE ON HIGHWAY AT 70 MILES PER HOUR, THE HYBRID TRACTION BATTERY STARTS TO MAKE MINI RAPID PROGRESSIVELY LOUD EXPLOSIONS LIKE THE BACK OF MY REAR SEAT IS ABOUT TO EXPLODE. TO ALLEVIATE THIS I HAVE TO SLOW DOWN TO ABOUT 65 MILES PER HOUR. I HAVE CONTACTED TOYOTA AND THE DEALERSHIPS BUT ARE UNWILLING TO INVESTIGATE THE CAUSE. THIS CAR IS STILL UNDER WARRANTY.
NHTSA complaint #11101125 — an unverified report by a vehicle owner.
at 60,000 milesNoblesville, IN
ENGINE
ABOUT A DOZEN TIMES IN THE LAST YEAR, THE CAR WAS PUT IN PARK AND THE ENGINE WAS TURNED OFF USING THE ON/OFF BUTTON, BUT THEN LATER IN THE NIGHT, IT WAS NOTICED THAT THE ENGINE WAS RUNNING! THE CAR WAS IN THE GARAGE AND THE KEY WAS IN THE HOUSE AT THE TIME.
NHTSA complaint #11100204 — an unverified report by a vehicle owner.
at 30,000 milesAmityville, NY
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE MOON ROOF ON MY XSL CONSTANTLY RATTLES WHILE DRIVING WHENEVER THE AUTO GOES OVER A BUMP; ESPECIALLY AN UNEVEN BUMP THAT TORQUE OR TWISTS THE CHASSIS
NHTSA complaint #11097956 — an unverified report by a vehicle owner.
at 65,000 milesLOS Angelos, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 20 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT ATTEMPTED TO MAKE A SUDDEN STOP BY DEPRESSING THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SPRAINED HER RIGHT ANKLE FROM THE PRESSURE OF DEPRESSING THE BRAKE PEDAL CONTINUALLY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO NORTH HOLLYWOOD TOYOTA IN NORTH HOLLYWOOD, CALIFORNIA TO HAVE THE DAMAGES ASSESSED. IT HAD NOT BEEN DETERMINED YET WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CLAIM NUMBER: 180-427-0700. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11090508 — an unverified report by a vehicle owner.
at 65,000 milesLOS Angelos, CACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 20 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT ATTEMPTED TO MAKE A SUDDEN STOP BY DEPRESSING THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SPRAINED HER RIGHT ANKLE FROM THE PRESSURE OF DEPRESSING THE BRAKE PEDAL CONTINUALLY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO NORTH HOLLYWOOD TOYOTA IN NORTH HOLLYWOOD, CALIFORNIA TO HAVE THE DAMAGES ASSESSED. IT HAD NOT BEEN DETERMINED YET WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CLAIM NUMBER: 180-427-0700. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11090508 — an unverified report by a vehicle owner.
Woodbridge, VA
UNKNOWN OR OTHER
TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP
NHTSA complaint #11074516 — an unverified report by a vehicle owner.
Woodbridge, VA
STRUCTURE:BODY
TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP
NHTSA complaint #11074516 — an unverified report by a vehicle owner.
at 23 milesFrankford, MO
UNKNOWN OR OTHER
OUR SUNROOF EXPLODED AND SHATTERED AS WE WHERE DRIVEING IN HANNIBAL,MO.WE HAD TOO SLOW DOWN AND ALMOST STOP BECAUSE OF LIGHT. ON 11/1/2016. IT WAS A COLD DAY .WE DID NOT KNOW WHAT HAPPENED TILL MY HUSBAND OPEN UP THE SUNROOF COVER AND ALL THE GLASS STARTED TOO FALL DOWN ON US. WE WHERE NOT AWARE THAT THIS HAPPENED TOO OTHERS. WE WILL NEVER BUY ANOTHER CAR WITH A SUNROOF.WE HAD TOO PUT TAPE ON IT TOO TRY KEEP FROM FLYING OFF IN ANOTHER PERSON CAR.WE WANT TOO INFORM YOU SO MAYBE YOU CAN GET CAR DEALERSHIP OR THE SUNROOF FACTORY TOO REPLACE OR WARN PEOPLE OF THIS DEFECT.IN THERE PRODUCT.
NHTSA complaint #11061161 — an unverified report by a vehicle owner.
at 38,494 milesLittle Silver, NJCrash3 injured
AIR BAGS
TAKATA AIRBAGS: KNOCKED UNCONSCIOUS. AFTER TURNING RIGHT ONTO A STREET & ACCELERATING TO ABOUT 20 MPH OVER ABOUT 150 YARDS, I HIT A CAR THAT WAS STOPPED IN THE STREET. I HAD MY SEATBELT ON. THE AIRBAG KNOCKED ME UNCONSCIOUS FOR AT LEAST 10 SECONDS. (I WEIGH 122 LBS & I'M 5 FT 3.5 IN.) I DIDN'T REALIZE I'D BEEN KNOCKED OUT: I LOOKED DOWN TO SEE A PARTIALLY INFLATED AIRBAG. I DIDN'T REALIZE I' BEEN UNCONSCIOUS OR THAT MY EYEGLASSES HAD BEEN KNOCKED OFF. BASED ON WHAT I SAW, I THOUGHT THE AIRBAG HADN'T FULLY INFLATED. BUT MY 13-YEAR OLD DAUGHTER, WHO WAS IN THE BACK SEAT, SAID SHE HAD THOUGHT I WAS DEAD BECAUSE SHE REPEATEDLY CALLED TO ME AFTER THE AIRBAG DEPLOYED AND I DIDN'T ANSWER. I NEVER HEARD HER OR EVEN KNEW MY CHEST/FACE WAS AGAINST THE AIRBAG. MY DAUGHTER SAID MY FACE AND CHEST WERE SLUMPED AGAINST THE AIRBAG. I WAS SHOCKED: ALL I KNEW WAS THAT I JUST SAW THE CAR I WAS GOING TO HIT, BRAKED, AND THEN SAW A PARTIALLY INFLATED AIRBAG. BUT MY CHEST HURT. THE NEXT DAY MY CHEST HURT SO MUCH I COULDN'T PRESS THE CAP ONTO A MAGIC MARKER. THE LEFT SIDE OF MY FACE FELT LIKE I HAD SOMETHING ON IT (LIKE A PIECE OF CLOTH), AND MY LEFT CHEEK AT THE CHEEKBONE WAS SWOLLEN AND BRUISED. THE VISION IN MY LEFT EYE WAS BLURRY, TOO. SO I WENT TO THE ER WHERE THEY DID CT SCANS OF MY CHEST AND BRAIN. THEY SAID I HAD A MILD CONCUSSION. I GOT A PARTIAL BLACK EYE ABOUT 4 DAYS LATER, AND I NOTICED A 4" BY 4" BRUISE ON THE OUTSIDE OF MY RIGHT CALF. EVEN TODAY--28 DAYS AFTER THE ACCIDENT--MY CHEST AND CALF STILL HURT. I WAS ONLY GOING ABOUT 20 MPH WHEN THE ACCIDENT HAPPENED. I WAS ONLY STARTING TO ACCELERATE ONTO A 40 MPH STREET AND PROBABLY ONLY GOT TO 18 OR 20 MPH WHEN I SAW THE CAR IN FRONT OF ME, HIT THE BRAKES, AND THEN HIT THE CAR. MY CAR HAS BEEN DECLARED A TOTAL LOSS BECAUSE OF THE DEPLOYMENT OF THE AIRBAGS. MY DAUGHTER, WHO HAD HER SEATBELT ON IN THE BACK SEAT, WAS UNHARMED.
NHTSA complaint #11058151 — an unverified report by a vehicle owner.
at 41,107 milesLompoc, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE LEFT THE ROAD AND BECAME AIRBORNE BEFORE LANDING ONTO THE GROUND. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS FROM THE SEAT BELT AND UNSPECIFIED INJURIES TO THE NECK, BACK, AND LEFT LEG. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY AND THE INSURANCE COMPANY STATED THAT THEY WOULD ATTEMPT TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INVESTIGATE. THE VEHICLE HAD NOT YET BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,107.
NHTSA complaint #11011147 — an unverified report by a vehicle owner.
at 42,000 milesPalo Alto, CA
ELECTRICAL SYSTEM
WHEN DRIVING ON LOCAL ROADS, THE ABS, SLIP AND WARNING LIGHTS WOULD COME ON SUDDENLY. I WOULD EXPERIENCE A SEVERE DECREASE IN BRAKE FUNCTION (I WOULD NEED TO SLAM ON THE BRAKES TO GET THEM TO APPLY PROPERLY). THIS HAPPENED FOUR TIMES BEFORE THE SERVICE CENTER WAS ABLE TO DIAGNOSE A FAILED ABS ACTUATOR. THIS IS APPARENTLY A KNOWN ISSUE FOR THE CAMRY HYBRIDS, AS TOYOTA ISSUED AN EXTENDED WARRANTY FOR 2006-2011 CAMRY HYBRIDS FOR THIS VERY PROBLEM. (UNFORTUNATELY, I HAVE A 2012 HYBRID AND THE SERVICE CENTER WOULD LIKE TO CHARGE ME OVER $3K (!) TO FIX THIS ISSUE.).
NHTSA complaint #11003054 — an unverified report by a vehicle owner.
at 42,000 milesPalo Alto, CA
SERVICE BRAKES
WHEN DRIVING ON LOCAL ROADS, THE ABS, SLIP AND WARNING LIGHTS WOULD COME ON SUDDENLY. I WOULD EXPERIENCE A SEVERE DECREASE IN BRAKE FUNCTION (I WOULD NEED TO SLAM ON THE BRAKES TO GET THEM TO APPLY PROPERLY). THIS HAPPENED FOUR TIMES BEFORE THE SERVICE CENTER WAS ABLE TO DIAGNOSE A FAILED ABS ACTUATOR. THIS IS APPARENTLY A KNOWN ISSUE FOR THE CAMRY HYBRIDS, AS TOYOTA ISSUED AN EXTENDED WARRANTY FOR 2006-2011 CAMRY HYBRIDS FOR THIS VERY PROBLEM. (UNFORTUNATELY, I HAVE A 2012 HYBRID AND THE SERVICE CENTER WOULD LIKE TO CHARGE ME OVER $3K (!) TO FIX THIS ISSUE.).
NHTSA complaint #11003054 — an unverified report by a vehicle owner.
Nashville, TN
STRUCTURE:BODY
THE DOORS OPENS WHEN THE CAR IS IN MOTION ALTHOUGH THEY ARE LOCKED. BY MISTAKE I PULLED THE HANDLE WHEN IT WAS IN MOTION AND THE DOOR OPENED IT T HAPPENED ON A CITY STREET. TOYOTA EMPLOYEES SAID THAT IT IS NORMAL, BUT ANY CAR SHOULD OPEN THE DOORS WHEN IT IS MOTION.
NHTSA complaint #11002471 — an unverified report by a vehicle owner.
at 50,000 milesWaterford, MICrash
AIR BAGS
THE CAR WAS IN A MAJOR ACCIDENT, OVER $12,000 FRONT END DAMAGE IN A FRONT END COLLISION. A CAR PULLED IN FRONT OF OUR CAR FROM A SIDE STREET. THE AIR BAGS DID NOT INFLATE WHICH IS WHAT IS PROMPTING THIS INQUIRY.
NHTSA complaint #10939242 — an unverified report by a vehicle owner.
at 48,036 milesLivermore, CACrash
VEHICLE SPEED CONTROL
I WAS IN MY GYM'S PARKING LOT AND HAD JUST TURNED LEFT INTO A PARKING SPACE. I PLACED MY FOOT ON THE BRAKE TO SLOW THE CAR TO A STOP AS IT MOVED FORWARD INTO THE PARKING SPACE. HOWEVER, THE BRAKE PEDAL DID NOT RESPOND. INSTEAD, THE CAR CONTINUED DRIVING FORWARD ON ITS OWN, AND THEN I HEARD A SOUND OF ACCELERATION, AS IF THE CAR WAS REVVING ITSELF UP TO A HIGHER SPEED. THINKING THAT THE BRAKE HAD NOT ENGAGED, I TOOK MY FOOT OFF THE PEDAL AND PLACED IT BACK ON THE BRAKE PEDAL, STEPPING HARDER, BUT THERE WAS NO RESPONSE. AT THIS POINT, WITH MY FOOT STILL ON THE BRAKE PEDAL, THE CAR JUMPED UP ONTO THE CURB WHILE STILL ACCELERATING ON ITS OWN, RAN OVER THE SIDEWALK. ROLLED UP AND OVER A TWO-FOOT HEDGE THAT RAN PARALLEL TO THE SIDEWALK, THEN CRASHED INTO THE BRICK ENFORCED CONCRETE COLUMN AT THE CORNER OF THE GYM BUILDING. THE BRICK COLUMN STOPPED THE FORWARD MOMENTUM OF THE CAR, BUT LEFT A LARGE DENT IN THE RIGHT SIDE OF THE CAR'S BUMPER THAT WAS EMBEDDED WITH CHUNKS OF CONCRETE. IT ALSO DENTED THE HOOD OF THE CAR, PUSHING IT OUT OF ALIGNMENT. THE AIRBAGS IN THE CAR DID NOT DEPLOY. I HAD THE CAR TOWED TO THE LOCAL TOYOTA DEALER AND HAVE REPORTED MY ACCIDENT TO TOYOTA HEADQUARTERS. I AUTHORIZED THEIR REVIEW OF MY CAR'S EVENT DATA RECORDER AND AM AWAITING THEIR INVESTIGATION REPORT. THIS FRIGHTENING ACCIDENT LEFT ME VERY SHAKEN. IT FELT AS IF I HAD NO CONTROL OVER THE CAR AT ALL. IT SEEMED AS IF SOMETHING HAD TAKEN CONTROL OF THE ACCELERATION OF THE CAR AND MY ATTEMPTS TO STOP THE CAR'S FORWARD MOMENTUM BY STEPPING ON THE BRAKE HAD ZERO IMPACT. THANK GOD NO ONE WAS ON THE SIDEWALK OR I WOULD HAVE KILLED THEM. THESE CARS NEED TO BE RECALLED TO FIND OUT WHAT IS CAUSING THIS POTENTIALLY DEADLY MALFUNCTION. THEY ARE LETHAL WEAPONS ON OUR CITY STREETS!
NHTSA complaint #10895714 — an unverified report by a vehicle owner.
at 48,036 milesLivermore, CACrash
SERVICE BRAKES
I WAS IN MY GYM'S PARKING LOT AND HAD JUST TURNED LEFT INTO A PARKING SPACE. I PLACED MY FOOT ON THE BRAKE TO SLOW THE CAR TO A STOP AS IT MOVED FORWARD INTO THE PARKING SPACE. HOWEVER, THE BRAKE PEDAL DID NOT RESPOND. INSTEAD, THE CAR CONTINUED DRIVING FORWARD ON ITS OWN, AND THEN I HEARD A SOUND OF ACCELERATION, AS IF THE CAR WAS REVVING ITSELF UP TO A HIGHER SPEED. THINKING THAT THE BRAKE HAD NOT ENGAGED, I TOOK MY FOOT OFF THE PEDAL AND PLACED IT BACK ON THE BRAKE PEDAL, STEPPING HARDER, BUT THERE WAS NO RESPONSE. AT THIS POINT, WITH MY FOOT STILL ON THE BRAKE PEDAL, THE CAR JUMPED UP ONTO THE CURB WHILE STILL ACCELERATING ON ITS OWN, RAN OVER THE SIDEWALK. ROLLED UP AND OVER A TWO-FOOT HEDGE THAT RAN PARALLEL TO THE SIDEWALK, THEN CRASHED INTO THE BRICK ENFORCED CONCRETE COLUMN AT THE CORNER OF THE GYM BUILDING. THE BRICK COLUMN STOPPED THE FORWARD MOMENTUM OF THE CAR, BUT LEFT A LARGE DENT IN THE RIGHT SIDE OF THE CAR'S BUMPER THAT WAS EMBEDDED WITH CHUNKS OF CONCRETE. IT ALSO DENTED THE HOOD OF THE CAR, PUSHING IT OUT OF ALIGNMENT. THE AIRBAGS IN THE CAR DID NOT DEPLOY. I HAD THE CAR TOWED TO THE LOCAL TOYOTA DEALER AND HAVE REPORTED MY ACCIDENT TO TOYOTA HEADQUARTERS. I AUTHORIZED THEIR REVIEW OF MY CAR'S EVENT DATA RECORDER AND AM AWAITING THEIR INVESTIGATION REPORT. THIS FRIGHTENING ACCIDENT LEFT ME VERY SHAKEN. IT FELT AS IF I HAD NO CONTROL OVER THE CAR AT ALL. IT SEEMED AS IF SOMETHING HAD TAKEN CONTROL OF THE ACCELERATION OF THE CAR AND MY ATTEMPTS TO STOP THE CAR'S FORWARD MOMENTUM BY STEPPING ON THE BRAKE HAD ZERO IMPACT. THANK GOD NO ONE WAS ON THE SIDEWALK OR I WOULD HAVE KILLED THEM. THESE CARS NEED TO BE RECALLED TO FIND OUT WHAT IS CAUSING THIS POTENTIALLY DEADLY MALFUNCTION. THEY ARE LETHAL WEAPONS ON OUR CITY STREETS!
NHTSA complaint #10895714 — an unverified report by a vehicle owner.
at 50,000 milesLA Mirada, CA
WHEELS
FEELS LIKE I AM ALWAYS TRAVELING ON A HEADWIND WITH MY STEERING ALWAYS FEELS LIKE IT WANTS TO WANDER SOMEWHERE ELSE. IT IS TIRING AND DANGEROUS BECAUSE SOMETIMES I FEEL LIKE THE CAR GOES ONE WAY, WHILE I WANT IT TO GO ANOTHER WAY. I HAVE COMPLAINED TO THE A FEW DEALERS ABOUT THIS ISSUE TO NO RESOLVE. I ALSO HAVE SEEN SIMILAR COMPLAINTS ON THE WEB ABOUT THIS ISSUE. HERE IS THE LINK... HTTP://WWW.TOYOTANATION.COM/FORUM/310-7TH-GENERATION-2012/420139-CAMRY-2012-STEERING-PROBLEM.HTML PLEASE HELP! I DON'T WANT TO CAUSE AN ACCIDENT AND I AM SURE OTHERS WHO DRIVE MY CAR FEEL THE SAME WAY.
NHTSA complaint #10863849 — an unverified report by a vehicle owner.