Owners have filed 35 complaints
about the 2013 Toyota Camry Hybrid with NHTSA between 2013 and 2019.
The largest single group is the brakes.
Across this model's run it ranks 6 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Toyota Camry Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
81% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Toyota Camry Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Toyota Camry Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
720.0%
4 crashes, 0 fires · median 27,600 mi
Steering
617.1%
Median failure at 200 miles
Acceleration & Cruise Control
38.6%
1 crashes, 0 fires · median 10,500 mi
Body & Structure
38.6%
Median failure at 6,700 miles
Electrical System
38.6%
Median failure at 33,021 miles
Other & Unspecified
25.7%
Median failure at 21,571 miles
Equipment & Accessories
25.7%
Median failure at 100 miles
Seat Belts
25.7%
Median failure at 150 miles
Windows, Mirrors & Wipers
25.7%
Median failure at 11,685 miles
Wheels
12.9%
Median failure at 156 miles
Fuel & Propulsion
12.9%
Median failure at 37,563 miles
Suspension
12.9%
Median failure at 300 miles
Airbags
12.9%
1 crashes, 0 fires · median 16,700 mi
Engine & Cooling
12.9%
Median failure at 12,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1032.3%
1,000 – 9,999 miles
619.4%
10,000 – 24,999 miles
825.8%
25,000 – 49,999 miles
619.4%
50,000 – 74,999 miles
13.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2013peak 4Jun 2019
NHTSA investigations into the 2013 Toyota Camry Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
DP23005Opened 22 Nov 2023Still openSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Brake Actuator Valve Wear
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additi...
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
DP19004Opened 30 Sep 2019Closed 21 Jan 2021SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Brake Actuator Valve Wear
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s requ...
Recalls on the 2013 Toyota Camry Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201335944,041 units in Canada
Airbag
On certain vehicles, if the air conditioning condenser drain hose were to become clogged, water could accumulate and leak onto the airbag control module. This could cause the airbag warning light to illuminate, and potentially result in an unintended deployment of the airbags. This could startle the driver and/or cause minor injuries to vehicle occupants. Water damage could also cause a loss of power steering assist, causing the vehicle to revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds, and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a protective shield and sealant.
Recall 2013352625 units in Canada
Electrical
On certain vehicles, the windshield wiper switch may have been manufactured incorrectly and could cause an electrical short when the wiper switch is moved from the OFF position to the MIST position. This would blow the fuse, causing the windshield wipers to become inoperative, potentially reducing driver visibility and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 27,600 milesKent, WACrash
SERVICE BRAKES
AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRAKE PEDAL TWO MORE TIMES, AGAIN, AND THE CAR DID NOT STOP NOR SLOWED DOWN UNTIL I HIT THE BLACK VEHICLE IN FRONT OF ME.
NHTSA complaint #10971542 — an unverified report by a vehicle owner.
at 43,014 milesSherwood, ORCrash
SERVICE BRAKES
I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICALLY SLID 2 1/2 CAR LENGTHS INTO REAR OF VEHICLE. MY VEHICLE ONLY STOPPED MOVING BECAUSE IT WAS STOPPED BY VEHICLE IN FRONT.
NHTSA complaint #10807100 — an unverified report by a vehicle owner.
at 59,000 milesSherwood, ORCrash
SERVICE BRAKES
I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAGE. I WAS MORE THAN A SAFE STOPPING DISTANCE FROM VEHICLE IN FRONT OF ME.
NHTSA complaint #10794987 — an unverified report by a vehicle owner.
at 16,700 milesSAN Clemente, CACrash
AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.
NHTSA complaint #10561713 — an unverified report by a vehicle owner.
at 16,700 milesSAN Clemente, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.
NHTSA complaint #10561713 — an unverified report by a vehicle owner.
at 16,700 milesSAN Clemente, CACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.
NHTSA complaint #10561713 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Mesa, AZ
SEAT BELTS
DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPLACEMENT FOR HYBRID BATTERY
NHTSA complaint #11219950 — an unverified report by a vehicle owner.
Mesa, AZ
ELECTRICAL SYSTEM
DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPLACEMENT FOR HYBRID BATTERY
NHTSA complaint #11219950 — an unverified report by a vehicle owner.
at 46,000 milesGlen Allen, VA
SERVICE BRAKES
MY TOYOTA CAMRY HYBRID HAS HAD EPISODIC BRAKING PROBLEMS. AFTER STARTING THE CAR AND DRIVING FOR A FEW MINUTES, OCCASIONALLY WHEN I STEP ON THE BRAKES TO SLOW/STOP THE CAR THE BRAKE PEDDLE NEEDS TO BE PUSHED DOWN TO THE FLOOR. WHILE THIS IS HAPPENING I CAN HEAR THE ENGINE REVVING. IT IS NECESSARY TO PUSH EXTREMELY HARD ON THE BRAKE PEDDLE TO STOP THE CAR. I HAVE TAKEN MY CAR TO MCGEORGE TOYOTA AND AN INDEPENDENT REPAIR SHOP FOR THIS PROBLEM. NEITHER FOUND ANY COMPUTER CODES INDICATING THE PROBLEM. TOYOTA REMOVED AND LUBRICATED THE SLIDE PINS FOR THE CALIPHERS AND THEN REINSTALLED THE PINS. THIS PROBLEM CONTINUES TO OCCUR. AS THIS PROBLEM IS EPISODIC, NEITHER THE DEALERSHIP NOR THE INDEPENDENT REPAIR TECHNICIAN COULD DUPLICATE THE PROBLEM. I BELIEVE THAT THERE IS A PROBLEM WITH THE REGENERATIVE BRAKING SYSTEM RELATED TO THE COMPUTER SENDING A WRONG SIGNAL CAUSING THE ENGINE TO ACCELERATE RATHER THAN ALLOWING THE CAR TO STOP NORMALLY. I HAVE HAD SEVERAL "CLOSE CALLS" WHERE THIS UNINTENDED ACCELERATION NEARLY LEAD TO MY HITTING THE CAR IN FRONT OF ME OR NOT STOPPING AT AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT OR STRIKING A PEDESTRIAN..
NHTSA complaint #11195565 — an unverified report by a vehicle owner.
at 27,600 milesKent, WACrash
SERVICE BRAKES
AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRAKE PEDAL TWO MORE TIMES, AGAIN, AND THE CAR DID NOT STOP NOR SLOWED DOWN UNTIL I HIT THE BLACK VEHICLE IN FRONT OF ME.
NHTSA complaint #10971542 — an unverified report by a vehicle owner.
at 43,043 milesWaldorf, MD
UNKNOWN OR OTHER
THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOTOR. CAUSING THE NEED TO REPLACE GEAR SHIFT
NHTSA complaint #10910236 — an unverified report by a vehicle owner.
at 43,043 milesWaldorf, MD
ELECTRICAL SYSTEM
THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOTOR. CAUSING THE NEED TO REPLACE GEAR SHIFT
NHTSA complaint #10910236 — an unverified report by a vehicle owner.
at 23,000 milesOakland, CA
ELECTRICAL SYSTEM
DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS.. CAR WAS 1 MONTH OUT OF WARRANTY - PARTS AND LABOR TO REPLACE ~$400. GOOGLING I DISCOVERED I'M NOT THE FIRST PERSON TO HAVE THIS PROBLEM.
NHTSA complaint #10871098 — an unverified report by a vehicle owner.
at 23,000 milesOakland, CA
VISIBILITY/WIPER
DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS.. CAR WAS 1 MONTH OUT OF WARRANTY - PARTS AND LABOR TO REPLACE ~$400. GOOGLING I DISCOVERED I'M NOT THE FIRST PERSON TO HAVE THIS PROBLEM.
NHTSA complaint #10871098 — an unverified report by a vehicle owner.
at 43,014 milesSherwood, ORCrash
SERVICE BRAKES
I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICALLY SLID 2 1/2 CAR LENGTHS INTO REAR OF VEHICLE. MY VEHICLE ONLY STOPPED MOVING BECAUSE IT WAS STOPPED BY VEHICLE IN FRONT.
NHTSA complaint #10807100 — an unverified report by a vehicle owner.
at 59,000 milesSherwood, ORCrash
SERVICE BRAKES
I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAGE. I WAS MORE THAN A SAFE STOPPING DISTANCE FROM VEHICLE IN FRONT OF ME.
NHTSA complaint #10794987 — an unverified report by a vehicle owner.
at 37,563 milesBluffton, SC
FUEL/PROPULSION SYSTEM
WHEN I STARTED THE VEHICLE, THE "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED ONCE BEFORE A YEAR OR MORE AGO. I BROUGHT IT TO A DEALER AND HE ASKED WHETHER I HAD GOTTEN GAS RECENTLY. YES, ABOUT 200 MILES AND 2 WEEKS AGO. HE CHECKED THE GAS CAP AND IT WAS LAYING IN THE GAS FILLING AREA, NOT SCREWED IN AT ALL. OBVIOUSLY IT HAD COME LOOSE SOMEHOW. HE CHECKED THE COMPUTER AND SOMETHING LIKE "GAS LINE VACUME" CAME UP. HE SCREWED IN THE GAS CAP. EASY FIX, BUT SINCE THIS HAS HAPPENED TWICE NOW WITH THE SAME CAR AND I HAVE HAD DOZENS OF CARS AND DRIVEN HUNDREDS OF THOUSANDS OF MILES AND NEVER HAD THIS PROBLEM, I WONDER IF IT IS AN ISSUE THAT NEEDS TO BE LOOKED AT...
NHTSA complaint #10767491 — an unverified report by a vehicle owner.
Torrance, CA
STEERING
STEERING NEEDS TO BE CORRECTED CONTINUOUSLY.HAVE 40000 MILES AND ALLWAYS BEEN THE SAME.WOULDNT HAVE BOUGHT CAR IF I HAD KNOWN AS IT CAN BE SCARY SOMETIMES. GUY AT DEALER SAID OTHERS HAVE SAID SAME THING BUT THEY DON'T FIND A PROBLEM.SEEMS TO BE THE WAY THIS SYSTEM WORKS.
NHTSA complaint #10681901 — an unverified report by a vehicle owner.
at 12,000 milesBeverly, NJ
ENGINE
AN INDICATOR LIGHT ON THE DASH BOARD FLASHED AND ALARM SOUNDED AND BOTH THE GAS AND ELECTRIC MOTORS SHUT DOWN. I WAS IN HEAVY SINGLE LANE TRAFFIC WITH LIMITED ROAD SHOULDER BUT WAS ABLE TO PULL OF AND GET TO A STOP. THE ENGINE SYSTEM STARTED NORMALLY AND NO INDICATORS WERE OBSERVED. I TOOK IT TO LIBERTY TOYOTA IN EDGEWATER PARK NJ AND THEY COULD FIND NOTHING.
NHTSA complaint #10651465 — an unverified report by a vehicle owner.
TL * THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE GPS NAVIGATION INSTRUCTED HER TO MAKE A RIGHT TURN ONTO A ONE WAY STREET. THE CONTACT STATED THAT THE GPS NAVIGATION WAS ONLY ACCURATE SEVENTY PERCENT OF THE TIME. THE DEALER REPROGRAMMED AND UPDATED THE GPS SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100.
NHTSA complaint #10617736 — an unverified report by a vehicle owner.
at 150 milesCliffside Park, NJ
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL * THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE REAR PASSENGER SIDE AND REAR MIDDLE SEAT BELT RECEPTACLES WERE PUSHED DOWN INTO THE SEATS, WHICH MADE IT DIFFICULT TO CLICK THE SEAT BELT BUCKLES. THE RECEPTACLES SLID BACK DOWN INTO THE SEAT ONCE THE CONTACT PULLED THEM OUT. THE FAILURE OCCURRED REGULARLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150.
NHTSA complaint #10617726 — an unverified report by a vehicle owner.
at 10,500 milesKissimmee, FL
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED FORWARD AND SUDDENLY ACCELERATED TO 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN STATED THAT THE CONTACT EXPERIENCED A NORMAL CHARACTERISTIC OF A HYBRID VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.
NHTSA complaint #10614556 — an unverified report by a vehicle owner.
at 2,026 milesLincoln, NE
SERVICE BRAKES
DRIVING ON INTERSTATE ON FLAT ROAD WITH A 3-WEEK-OLD CAR. A CLICK SOUNDED AND THE BRAKE SYSTEM, ABS SYSTEM, TRACTION CONTROL, AND BRAKE LIGHTS ALL TURNED ON. THE CAR WAS JUST ABOUT IMPOSSIBLE TO STOP. I HAD TO STOMP ON THE BRAKES WHILE COASTING UPHILL ON AN OFF-RAMP. THE ACCUMULATOR HAD MALFUNCTIONED REQUIRING A NEW BRAKE MASTER CYLINDER, BOOSTER ASSEMBLY, BRAKE CYLINDER ASSEMBLY, BRAKE BOOSTER GASKET, AND BRAKE FLUID. TOYOTA'S MULTI-CITY MASTER TECHNICIAN COULD NOT IDENTIFY THE CAUSE. THE ERROR CODE WAS NOTED (C-1391) BUT THE PROBLEM COULD NOT BE REPLICATED.
NHTSA complaint #10592072 — an unverified report by a vehicle owner.
Drexel Hill, PA
STEERING
VEHICLE WANDERS ALL OVER THE ROAD SINCE NEW. 100% ATTENTION REQUIRED. STEERING CORRECTIONS NEEDED, EVERY SECOND, TO STAY IN YOUR OWN LANE. WINDY CONDITIONS ESPECIALLY HAZARDOUS.
NHTSA complaint #10585036 — an unverified report by a vehicle owner.
at 7,400 milesTulsa, OK
VEHICLE SPEED CONTROL
I WAS TURNING INTO MY NEIGHBORHOOD GOING APPROXIMATELY 15 MPH WHEN AN EMERGENCY LIGHT FLASHED ON AND OFF. IT WAS SO QUICK THAT I WAS UNABLE TO IDENTIFY WHICH EMERGENCY LIGHT. AFTER DRIVING ANOTHER 100 FEET THE EMERGENCY LIGHT THAT IS AN EXCLAMATION POINT IN A TRIANGLE LIT UP AND STAYED ON AS MY VEHICLE SLOWED DOWN. THE ACCELERATOR STOPPED WORKING ENTIRELY. THE ENGINE DID NOT REV AS I TRIED TO ACCELERATE THE CAR. I WAS ABLE TO APPLY THE BRAKES AND BRING THE CAR TO A STOP. I PUT THE CAR IN PARK AND THEN IN DRIVE AND THE CAR DROVE WITHOUT FURTHER INCIDENT. IT HAS SINCE BEEN AT THE DEALERSHIP FOR THE LAST WEEK. IN THE LAST FEW WEEKS I ALSO NOTICED THAT WHILE AT STOP LIGHTS IF I WAS APPLYING PRESSURE TO THE BRAKE AND SIMPLY APPLIED A LITTLE MORE PRESSURE, THE UNEVEN TERRAIN EMERGENCY LIGHT TURNED ON AND WOULD ALLOW THE CAR TO DRIVE UNTIL I PUT IT IN PARK AND AGAIN PUT IT IN DRIVE. THIS HAPPENED ON NUMEROUS OCCASIONS. THE DEALERSHIP IS INVESTIGATING THESE ISSUES CURRENTLY.
NHTSA complaint #10567421 — an unverified report by a vehicle owner.
at 6,700 milesTulsa, OK
STRUCTURE
I EXPERIENCED NOISES ECHOING IN THE ROOF OF MY VEHICLE OVER SEVERAL WEEKS THAT OFTEN SOUNDED LIKE SOMETHING FELL ON THE CAR. THEN ON THE EVENING OF FEBRUARY 11, 2014, I NOTICED THAT THE HEADLINER WAS COMPLETELY SEPARATING FROM THE ROOF OF THE VEHICLE ON BOTH THE SIDES (DRIVER AND PASSENGER) OF THE FRONT OF THE VEHICLE. THE DEALERSHIP REPLACED THE HEADLINER AND ADDRESSED WELD POINTS IN THE ROOF THAT THEY BELIEVE WILL ADDRESS THE SOUNDS THEY ALSO NOTED HEARING.
NHTSA complaint #10567401 — an unverified report by a vehicle owner.
at 7,400 milesTulsa, OK
SERVICE BRAKES
I WAS TURNING INTO MY NEIGHBORHOOD GOING APPROXIMATELY 15 MPH WHEN AN EMERGENCY LIGHT FLASHED ON AND OFF. IT WAS SO QUICK THAT I WAS UNABLE TO IDENTIFY WHICH EMERGENCY LIGHT. AFTER DRIVING ANOTHER 100 FEET THE EMERGENCY LIGHT THAT IS AN EXCLAMATION POINT IN A TRIANGLE LIT UP AND STAYED ON AS MY VEHICLE SLOWED DOWN. THE ACCELERATOR STOPPED WORKING ENTIRELY. THE ENGINE DID NOT REV AS I TRIED TO ACCELERATE THE CAR. I WAS ABLE TO APPLY THE BRAKES AND BRING THE CAR TO A STOP. I PUT THE CAR IN PARK AND THEN IN DRIVE AND THE CAR DROVE WITHOUT FURTHER INCIDENT. IT HAS SINCE BEEN AT THE DEALERSHIP FOR THE LAST WEEK. IN THE LAST FEW WEEKS I ALSO NOTICED THAT WHILE AT STOP LIGHTS IF I WAS APPLYING PRESSURE TO THE BRAKE AND SIMPLY APPLIED A LITTLE MORE PRESSURE, THE UNEVEN TERRAIN EMERGENCY LIGHT TURNED ON AND WOULD ALLOW THE CAR TO DRIVE UNTIL I PUT IT IN PARK AND AGAIN PUT IT IN DRIVE. THIS HAPPENED ON NUMEROUS OCCASIONS. THE DEALERSHIP IS INVESTIGATING THESE ISSUES CURRENTLY.
NHTSA complaint #10567421 — an unverified report by a vehicle owner.
at 156 milesEL Camino Village, CA
WHEELS
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE BECAME DETACHED FROM THE RIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 156.
NHTSA complaint #10565351 — an unverified report by a vehicle owner.
at 16,700 milesSAN Clemente, CACrash
AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.
NHTSA complaint #10561713 — an unverified report by a vehicle owner.
at 16,700 milesSAN Clemente, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.
NHTSA complaint #10561713 — an unverified report by a vehicle owner.
at 16,700 milesSAN Clemente, CACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.
NHTSA complaint #10561713 — an unverified report by a vehicle owner.