Owners have filed 29 complaints
about the 2011 Toyota Camry Hybrid with NHTSA between 2013 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 11 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 9
Against the median year of the Toyota Camry Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 89
17.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2011 compares with every other Toyota Camry Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2011 Toyota Camry Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
724.1%
2 crashes, 0 fires · median 60,300 mi
Body & Structure
517.2%
Median failure at 72,500 miles
Windows, Mirrors & Wipers
310.3%
Median failure at 84,000 miles
Acceleration & Cruise Control
310.3%
1 crashes, 0 fires · median 33,500 mi
Steering
26.9%
Median failure at 41,292 miles
Engine & Cooling
26.9%
Median failure at 808,865 miles
Other & Unspecified
13.4%
1 crashes, 0 fires · median 25,778 mi
Equipment & Accessories
13.4%
Driver Assist & Collision Avoidance
13.4%
Tires
13.4%
Median failure at 80,417 miles
Fuel & Propulsion
13.4%
Median failure at 33,500 miles
Lights
13.4%
Median failure at 59,800 miles
Transmission & Drivetrain
13.4%
Median failure at 808,865 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
14.0%
25,000 – 49,999 miles
936.0%
50,000 – 74,999 miles
416.0%
75,000 – 99,999 miles
832.0%
100,000 – 149,999 miles
14.0%
150,000+ miles
28.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2013peak 3Mar 2025
NHTSA investigations into the 2011 Toyota Camry Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
PE14001Opened 23 Jan 2014Closed 22 Aug 2014SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Brake Actuator malfunction
On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 yea...
Recalls on the 2011 Toyota Camry Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
13V123000
EQUIPMENT:OTHER:LABELS
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
13V014000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 124,785 milesLaurel, MDCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE CRUISE CONTROL FAILED TO DISENGAGE. THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A GUARDRAIL WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. A POLICE REPORT WAS NOT FILED AND NO INJURES WERE SUSTAINED. THE CONTACT CALLED DARCARS TOYOTA SILVER SPRING AT 301-622-0300 (LOCATED AT 12210 CHERRY HILL RD, SILVER SPRING, MD 20904) AND WAS INFORMED THAT THE DEALER HAD RECENTLY COMPLETED REPAIRS ON THE CRUISE CONTROL SYSTEM. THE TECHNICIAN ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EVENT DATA RECORDER NEEDED TO BE INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,785.
NHTSA complaint #11092513 — an unverified report by a vehicle owner.
at 39,970 milesLongwood, FLCrash
SERVICE BRAKES
THE BRAKES FAILED ON THIS CAR JANUARY 6, 2016, CAUSING ME TO COLLIDE WITH THE REAR END OF A TRUCK WHILE GOING ABOUT FIVE MILES PER HOUR. I WAS IN NORMAL TRAFFIC, ON A CITY STREET, COMING TO A SLOW STOP, AND AS I APPROACHED THE VEHICLE ABOUT 15 FEET IN FRONT OF ME, WAITING IN LINE FOR THE TURN LANE, I DEPRESSED THE BRAKE, WHICH WAS HARD AS A ROCK. HOWEVER, THE CAR WOULD NOT STOP; CONSEQUENTLY, I HIT THE OTHER VEHICLE. I WAS GOING SO SLOW THAT THE AIRBAGS DID NOT DEPLOY. FORTUNATELY NO ONE WAS HURT, ALTHOUGH MY VEHICLE SUSTAINED ABOUT $1200 IN DAMAGE. I BELIEVE THIS PROBLEM WAS CAUSED BY EITHER THE ABS BRAKE ACTUATOR OR THE BRAKE PEDAL STROKE SENSOR. HOWEVER, THE CAR WAS SEEN BY A TOYOTA CORPORATION REPRESENTATIVE WHO STATED IN WRITING THERE IS NOTHING WRONG WITH THE CAR. THIS CAR HAS ALREADY BEEN REPAIRED UNDER A SERVICE CAMPAIGN FOR THE FLUID RESERVOIR FILTER. HOWEVER, THERE IS ALSO A WARRANTY ENHANCEMENT PROGRAM (ZE-1), NUMBER POL14-04, FOR THE BRAKE ACTUATOR ASSEMBLY AND SKID CONTROL ECU/BRAKE PEDAL STROKE SENSOR. OUR VIN IS LISTED IN THE GROUP OF AFFECTED VEHICLES.
NHTSA complaint #10851274 — an unverified report by a vehicle owner.
at 25,778 milesAlpharetta, GACrash1 injured
UNKNOWN OR OTHER
I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL FAST TO THE LEFT, MISSED THE LAB, AND HIT THE CORNER OF A WALL.
NHTSA complaint #10716898 — an unverified report by a vehicle owner.
at 60,300 milesST Johns, FLCrash
SERVICE BRAKES
VEHICLE 2 WAS STOPPED FOR ON COMING TRAFFIC TO MAKE A LEFT TURN. VEHICLE 1 (THE 2011 TOYOTA CAMRY HYBRID) DRIVER PRESSED THE BRAKE TO THE FLOOR TO MAKE A SUDDEN STOP. THE CAR DID NOT SEEM TO RESPOND TO THE BRAKING. THE TIRES DID NOT SKID, THE ABS BRAKES DID NOT ENGAGE AND THE CAR DID NOT SEEM TO SLOW DOWN SIGNIFICANTLY, BUT SEEMED TO GLIDE INTO THE REAR END OF VEHICLE 2. THE STOPPING DISTANCE OF 3 CAR LENGTHS AT 35 MPH SHOULD NOT HAVE RESULTED IN THIS TYPE OF COLLISION - VEHICLE 1 WAS TOTALED.
NHTSA complaint #10683994 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,417 milesSherman Oaks, CA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being illuminated, the vehicle should not be driven. The contact drove the vehicle to the dealer, where the vehicle was diagnosed with, TPMS battery replacement, a leak inside of the accumulator, and a fractured actuator assembly failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 80,417.
NHTSA complaint #11646810 — an unverified report by a vehicle owner.
at 80,417 milesSherman Oaks, CA
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being illuminated, the vehicle should not be driven. The contact drove the vehicle to the dealer, where the vehicle was diagnosed with, TPMS battery replacement, a leak inside of the accumulator, and a fractured actuator assembly failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 80,417.
NHTSA complaint #11646810 — an unverified report by a vehicle owner.
THE SUPPLIED JACK DOES NOT RAISE VEHICLE HIGH ENOUGH WHEN USED ON PAVEMENT AS INSTRUCTED BY MANUAL. DASH MOBILE DIRECTION GIVES UNSAFE DIRECTIONS AND THE WRONG WAY ON A ONE WAY STREET.
NHTSA complaint #11470397 — an unverified report by a vehicle owner.
Hayden Lake, ID
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
THE SUPPLIED JACK DOES NOT RAISE VEHICLE HIGH ENOUGH WHEN USED ON PAVEMENT AS INSTRUCTED BY MANUAL. DASH MOBILE DIRECTION GIVES UNSAFE DIRECTIONS AND THE WRONG WAY ON A ONE WAY STREET.
NHTSA complaint #11470397 — an unverified report by a vehicle owner.
at 98,100 milesRipon, CA
STRUCTURE:INTERIOR PANELS:SUN VISOR
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.
NHTSA complaint #11413968 — an unverified report by a vehicle owner.
Door, IL
ENGINE
1
NHTSA complaint #11299688 — an unverified report by a vehicle owner.
at 87,000 milesHighlands Ranch, CO
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. IN ORDER, TO STOP THE VEHICLE THE EMERGENCY BRAKE PEDAL HAD TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO AUTONATION ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112, 303-578-6111) WHO DIAGNOSED THE VEHICLE AND STATED THAT MULTIPLE FUNCTIONS OF THE BRAKE SYSTEM HAD FAILED BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF AN EXTENDED WARRANTY FOR THE VEHICLE, BUT THE CONTACT STATED THAT DO NOT COVER THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #11143824 — an unverified report by a vehicle owner.
Chicago, IL
STRUCTURE:BODY
HI THE PROBLEM IS WITH THE DRIVER SIDE ARM REST WHICH IS CRACKED BECAUSE OF CHEAP PLASTIC AND IT FLEXING I THINK ITS DANGEROUS BECAUSE WHILE YOU DRIVING FOR LONG HOURS AND YOU NEED TO REST YOUR ARM ITS NOT RELAYABLE YOUR ARM DIPS IN THE HOLE INSTEAD OF COMFORT I HOPE IT EXPLAINS RITE
NHTSA complaint #11120720 — an unverified report by a vehicle owner.
at 124,785 milesLaurel, MDCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE CRUISE CONTROL FAILED TO DISENGAGE. THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A GUARDRAIL WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. A POLICE REPORT WAS NOT FILED AND NO INJURES WERE SUSTAINED. THE CONTACT CALLED DARCARS TOYOTA SILVER SPRING AT 301-622-0300 (LOCATED AT 12210 CHERRY HILL RD, SILVER SPRING, MD 20904) AND WAS INFORMED THAT THE DEALER HAD RECENTLY COMPLETED REPAIRS ON THE CRUISE CONTROL SYSTEM. THE TECHNICIAN ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EVENT DATA RECORDER NEEDED TO BE INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,785.
NHTSA complaint #11092513 — an unverified report by a vehicle owner.
at 85,000 milesLeander, TX
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY, WHICH MADE IT VERY DIFFICULT TO CLEAN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA AND PROVIDED CASE NUMBER: 1705190412. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10990545 — an unverified report by a vehicle owner.
at 75,000 milesSaint Louis Park, MN
SERVICE BRAKES
BRAKE ACTUATOR COMES ON OFTEN AND LOUDLY. THE DEALERSHIP WILL NOT REPLACE UNTIL IT FAILS. THE SERVICE MANAGERS RESPONSE IS: YES WE HAVE CONFIRMED IT IS STARTING TO FAIL YES WE HAVE CONFIRMED IT IS LOUDER THAN NORMAL YES, IF IT FAILS WHILE DRIVING YOU WILL LOSE POWER BRAKING AND YOUR ANTI-LOCK BRAKES. YES, I WOULD DEFINITELY SAY THAT IT WILL FAIL WITHIN THE EXTENDED WARRANTY PERIOD OF 4 MORE YEARS OR 150,000 MILES. BUT NO, WE WILL NOT REPLACE IT UNDER EITHER THE WARRANTY PROGRAM OR THE $2,200 BUMPER TO BUMPER EXTENDED WARRANTY PURCHASED FROM TOYOTA DIRECTLY. IT MAKES NO SENSE TO ME THAT THEY CAN CONFIRM A PART IS FAILING, IT CONTROLS BRAKING, AND YET THEY REFUSE TO REPLACE IT.
NHTSA complaint #10966357 — an unverified report by a vehicle owner.
at 808,865 milesIrvine, CA
POWER TRAIN
WHILE DRIVING THE CAR, THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST POWER. THE CAR HAD VERY LITTLE POWER AND JUST CREPT AT A VERY LOW RATE. STEPPING ON THE THROTTLE PEDAL DID NOT DO ANY GOOD. IF WE WERE IN TRAFFIC WE WOULD HAVE BEEN IN A DANGEROUS SAFETY SITUATION. WE HAD THE CAR TOWED TO A DEALER AND ARE WAITING FOR AN ASSESSMENT. WE HAVE SEEN ON TOYOTA NATION THAT THIS IS NOT AN ISOLATED CASE. WHY HASN'T A RECALL OR AN ALERT BEEN ISSUED FOR THIS SITUATION. IT IS VERY SIMILAR TO THE IGNITION KEY PROBLEM WHERE THE ENGINE IS INADVERTENTLY SHUT-OFF. WE HAVE BEEN LUCKY THAT THIS HAPPENED CLOSE TO OUR RESIDENCE. IF MY WIFE HAD BEEN DRIVING WITH OUR GRANDCHILDREN IN THE CAR, WHO KNOWS WHAT WOULD HAVE HAPPENED. THIS IS A SERIOUS SAFETY CONDITION THAT MUST BE ADDRESSED BY TOYOTA. AT THE TOYOTA DEALER, WE COULD NOT DUPLICATE THE "CHECK HYBRID SYSTEM" CONDITION AND WE ARE NOT COMFORTABLE ABOUT DRIVING THIS CAR IF TOYOTA CAN NOT ASSESS AND FIX THIS UNSAFE CONDITION.
NHTSA complaint #10956345 — an unverified report by a vehicle owner.
at 808,865 milesIrvine, CA
ENGINE
WHILE DRIVING THE CAR, THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST POWER. THE CAR HAD VERY LITTLE POWER AND JUST CREPT AT A VERY LOW RATE. STEPPING ON THE THROTTLE PEDAL DID NOT DO ANY GOOD. IF WE WERE IN TRAFFIC WE WOULD HAVE BEEN IN A DANGEROUS SAFETY SITUATION. WE HAD THE CAR TOWED TO A DEALER AND ARE WAITING FOR AN ASSESSMENT. WE HAVE SEEN ON TOYOTA NATION THAT THIS IS NOT AN ISOLATED CASE. WHY HASN'T A RECALL OR AN ALERT BEEN ISSUED FOR THIS SITUATION. IT IS VERY SIMILAR TO THE IGNITION KEY PROBLEM WHERE THE ENGINE IS INADVERTENTLY SHUT-OFF. WE HAVE BEEN LUCKY THAT THIS HAPPENED CLOSE TO OUR RESIDENCE. IF MY WIFE HAD BEEN DRIVING WITH OUR GRANDCHILDREN IN THE CAR, WHO KNOWS WHAT WOULD HAVE HAPPENED. THIS IS A SERIOUS SAFETY CONDITION THAT MUST BE ADDRESSED BY TOYOTA. AT THE TOYOTA DEALER, WE COULD NOT DUPLICATE THE "CHECK HYBRID SYSTEM" CONDITION AND WE ARE NOT COMFORTABLE ABOUT DRIVING THIS CAR IF TOYOTA CAN NOT ASSESS AND FIX THIS UNSAFE CONDITION.
NHTSA complaint #10956345 — an unverified report by a vehicle owner.
at 33,000 milesSouderton, PA
SERVICE BRAKES
I DROVE TO WORK IN THE MORNING WITH NO WARNING LIGHTS ON THE CAR AND IT OPERATED FINE. AFTER LEAVING WORK FOR THE DAY, I PULLED OUT OF THE PARKING LOT ON TO THE MAIN ROAD AND THEN THE BRAKE LIGHT, MASTER FAILURE LIGHT, ABS LIGHT AND ANOTHER LIGHT LIT UP ON THE DASH AND I PUSHED THE BRAKE TO STOP THE VEHICLE TO FIGURE OUT WHAT WAS GOING ON AND THE BRAKE DID NOT STOP THE CAR, SO I PUSH THE BRAKE AS HARD AS I COULD TO GET IT TO STOP AND IT STUTTERED ABOUT 10 TIMES BEFORE COMING TO A COMPLETE STOP. I THEN CALLED A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP BECAUSE IT WAS NOT SAFE TO DRIVE WITHOUT THE BRAKES. THE CAR IS STILL BEING DIAGNOSED AT THEY DEALERSHIP.
NHTSA complaint #10926468 — an unverified report by a vehicle owner.
at 84,000 milesChapel Hill, NC
VISIBILITY/WIPER
ON APPROXIMATELY JULY 19, 2016, I WAS DRIVING WESTBOUND AT 60 MPH IN HEAVY TRAFFIC ON I-85 DURING THE EARLY EVENING IN DURHAM, NC. THE SUN WAS LOW IN THE SKY AND I PULLED THE DRIVER SIDE SUN VISOR DOWN TO SHIELD MY EYES FROM THE SUN'S GLARE. THE NEXT THING I KNEW WAS THAT THE SUN VISOR WAS IN MY HAND AND I WAS STRUGGLING TO SEE THE VEHICLE AHEAD OF ME SO THAT I WOULD NOT HIT IT. I WAS TOTALLY STARTLED NOT ONLY BY THE GLARE OF THE SUN AFTER THE VISOR FAILED, BUT ALSO BY THE FAILURE OF THE VISOR ITSELF. THE VISOR HAD COMPLETELY SEPARATED FROM ITS SUPPORT ARM. I IMMEDIATELY WENT TO THE LOCAL TOYOTA DEALERSHIP AND ORDERED A REPLACEMENT SUN VISOR. WHILE THERE, A SERVICE ADVISOR TOLD ME THAT TOYOTA HAD A RECALL AND EXTENDED WARRANTY ON SOME 2011 CAMRY SUN VISORS. HE OFFERED TO LOOK UP MY CAR TO SEE IF IT WAS ON THE LIST. IT WASN'T, BUT HE SAID THAT CARS ON THE LIST HAD VISORS THAT FAILED IN THE SAME WAY AS MINE HAD. EVEN THOUGH MY CAR WAS NOT ON THE LIST, THE SERVICE ADVISOR RECOMMENDED THAT I CONTACT TOYOTA, WHICH I DID. THE TOYOTA EXTENDED WARRANTY IS DESIGNATED "ZTT" AND AFFECTS MANY CAMRYS, INCLUDING SOME MANUFACTURED IN 2011, BUT BEFORE MY CAR WAS MANUFACTURED. AN INTERNET SEARCH SHOWS PICTURES OF VISORS AMONG THE EXTENDED WARRANTY VEHICLES THAT FAILED IN EXACTLY THE SAME MANNER AS MINE HAD. YESTERDAY, I RECEIVED A LETTER STATING THAT TOYOTA WOULD NOT PAY FOR A REPLACEMENT VISOR SO I 'M WRITING TO INFORM YOU OF THIS DANGEROUS SITUATION WHICH COULD LEAD TO SERIOUS INJURY OR DEATH, AS NEARLY HAPPENED TO ME.
NHTSA complaint #10899456 — an unverified report by a vehicle owner.
at 93,000 milesLeesburg, VA
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR BECAME LOOSE AND DID NOT RETAIN ITS POSITION. IT DROPPED DOWN AND BLOCKED MY VISION CAUSING ME TO VEER OFF THE ROAD. SUN VISOR THEN DETACHED COMPLETELY FROM HINGE. CAT NOW HAS NO WAY TO BLOCK SUN AND I HAVE TO DRIVE ONE HANDED TO BLOCK THE SUN LIGHT.
NHTSA complaint #10874651 — an unverified report by a vehicle owner.
at 39,970 milesLongwood, FLCrash
SERVICE BRAKES
THE BRAKES FAILED ON THIS CAR JANUARY 6, 2016, CAUSING ME TO COLLIDE WITH THE REAR END OF A TRUCK WHILE GOING ABOUT FIVE MILES PER HOUR. I WAS IN NORMAL TRAFFIC, ON A CITY STREET, COMING TO A SLOW STOP, AND AS I APPROACHED THE VEHICLE ABOUT 15 FEET IN FRONT OF ME, WAITING IN LINE FOR THE TURN LANE, I DEPRESSED THE BRAKE, WHICH WAS HARD AS A ROCK. HOWEVER, THE CAR WOULD NOT STOP; CONSEQUENTLY, I HIT THE OTHER VEHICLE. I WAS GOING SO SLOW THAT THE AIRBAGS DID NOT DEPLOY. FORTUNATELY NO ONE WAS HURT, ALTHOUGH MY VEHICLE SUSTAINED ABOUT $1200 IN DAMAGE. I BELIEVE THIS PROBLEM WAS CAUSED BY EITHER THE ABS BRAKE ACTUATOR OR THE BRAKE PEDAL STROKE SENSOR. HOWEVER, THE CAR WAS SEEN BY A TOYOTA CORPORATION REPRESENTATIVE WHO STATED IN WRITING THERE IS NOTHING WRONG WITH THE CAR. THIS CAR HAS ALREADY BEEN REPAIRED UNDER A SERVICE CAMPAIGN FOR THE FLUID RESERVOIR FILTER. HOWEVER, THERE IS ALSO A WARRANTY ENHANCEMENT PROGRAM (ZE-1), NUMBER POL14-04, FOR THE BRAKE ACTUATOR ASSEMBLY AND SKID CONTROL ECU/BRAKE PEDAL STROKE SENSOR. OUR VIN IS LISTED IN THE GROUP OF AFFECTED VEHICLES.
NHTSA complaint #10851274 — an unverified report by a vehicle owner.
at 25,778 milesAlpharetta, GACrash1 injured
UNKNOWN OR OTHER
I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL FAST TO THE LEFT, MISSED THE LAB, AND HIT THE CORNER OF A WALL.
NHTSA complaint #10716898 — an unverified report by a vehicle owner.
at 59,800 milesGrass Valley, CA
EXTERIOR LIGHTING
THIS IS THE SECOND TIME THE FOG LIGHT HAS BROKEN ON THIS VEHICLE SINCE I BOUGHT IT NEW IN 2011. I BELIEVE THIS IS A VERY COSTLY DESIGN FLAW THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR. REPLACEMENT OF THE FOG LIGHT IS ABOUT $250.00 I WOULD LIKE THIS TO BECOME A RE-CALL ITEM FOR TOYOTA. THANK YOU
NHTSA complaint #10700762 — an unverified report by a vehicle owner.
at 38,585 milesKirkland, WA
STEERING
CAR LOST BRAKES WHILE MAKING A RIGHT TURN ON A CITY STREET. ALL THE BRAKE WARNING LIGHTS CAME (ABS, PARKING BRAKE, BRAKE WARNING) ON ALONG WITH THE VEHICLE STABILITY CONTROL WARNING. HAD TO PRESS BRAKES ALL THE WAY AND EVEN THEN THE BRAKING WAS VERY MINIMAL. IT WAS HARD TO BRING THE CAR TO A STOP. INTERMITTENTLY THE STEERING WHEEL ALSO BECAME HARD TO TURN. PULLED TO SIDE, TURNED OFF CAR. STARTED CAR UP AND THE SAME SET OF WARNING LIGHTS REMAINED ON DROVE CAR TO TOYOTA DEALERSHIP WHICH WAS 1 BLOCK AWAY. BRAKING WAS HARD, BUT COULD BRING CAR TO A STOP DEALER SAID BRAKE COMPUTER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. SAID THERE WAS NO RECALL / WARRANTY COVERAGE FROM TOYOTA ON THIS ISSUE.
NHTSA complaint #10693977 — an unverified report by a vehicle owner.
at 38,585 milesKirkland, WA
SERVICE BRAKES
CAR LOST BRAKES WHILE MAKING A RIGHT TURN ON A CITY STREET. ALL THE BRAKE WARNING LIGHTS CAME (ABS, PARKING BRAKE, BRAKE WARNING) ON ALONG WITH THE VEHICLE STABILITY CONTROL WARNING. HAD TO PRESS BRAKES ALL THE WAY AND EVEN THEN THE BRAKING WAS VERY MINIMAL. IT WAS HARD TO BRING THE CAR TO A STOP. INTERMITTENTLY THE STEERING WHEEL ALSO BECAME HARD TO TURN. PULLED TO SIDE, TURNED OFF CAR. STARTED CAR UP AND THE SAME SET OF WARNING LIGHTS REMAINED ON DROVE CAR TO TOYOTA DEALERSHIP WHICH WAS 1 BLOCK AWAY. BRAKING WAS HARD, BUT COULD BRING CAR TO A STOP DEALER SAID BRAKE COMPUTER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. SAID THERE WAS NO RECALL / WARRANTY COVERAGE FROM TOYOTA ON THIS ISSUE.
NHTSA complaint #10693977 — an unverified report by a vehicle owner.
at 60,300 milesST Johns, FLCrash
SERVICE BRAKES
VEHICLE 2 WAS STOPPED FOR ON COMING TRAFFIC TO MAKE A LEFT TURN. VEHICLE 1 (THE 2011 TOYOTA CAMRY HYBRID) DRIVER PRESSED THE BRAKE TO THE FLOOR TO MAKE A SUDDEN STOP. THE CAR DID NOT SEEM TO RESPOND TO THE BRAKING. THE TIRES DID NOT SKID, THE ABS BRAKES DID NOT ENGAGE AND THE CAR DID NOT SEEM TO SLOW DOWN SIGNIFICANTLY, BUT SEEMED TO GLIDE INTO THE REAR END OF VEHICLE 2. THE STOPPING DISTANCE OF 3 CAR LENGTHS AT 35 MPH SHOULD NOT HAVE RESULTED IN THIS TYPE OF COLLISION - VEHICLE 1 WAS TOTALED.
NHTSA complaint #10683994 — an unverified report by a vehicle owner.
at 44,000 milesBerkeley, CA
STEERING
TL*THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #10678341 — an unverified report by a vehicle owner.
at 30,000 milesSAN Francisco, CA
STRUCTURE:BODY
A POPPING, KNOCKING, SNAPPING NOISE IS LOUD, EVIDENT, PERSISTENT, AND DISCERNING. THE NOISE CAUSES CONCERN OVER THE VEHICLE'S STRUCTURAL INTEGRITY IN AN IMPACT. THE FEELING IS THAT THE VEHICLE DOES NOT HAVE ENOUGH RIGIDITY TO ADEQUATELY PROTECT PASSENGERS IN A CRASH. IT IS A KNOWN ISSUE WITH TOYOTA. TOYOTA UPDATED TECHNICAL SERVICE BULLETIN T-SB-0088-12 ON 06/13/2012. IT IS TITLED MOON ROOF ASSEMBLY STRUCTURE NOISE. APPLICABLE TO 2007 - 2011 CAMRY AND CAMRY HYBRIDS. IN THE INTRODUCTION TOYOTA STATES: SOME 2007 -2011 NORTH AMERICAN PRODUCED CAMRY AND CAMRY HV VEHICLES MAY EXHIBIT A KNOCKING, POPPING, TICKING, OR SNAPPING NOISE FORM THE MOON ROOF AREA WHILE DRIVING. THE SERVICE BULLETIN DESCRIBES THE DIS-ASSEMBLY AND RE-ASSEMBLY OF THE MOON ROOF STRUCTURE AND HEADLINER. TORQUING NUTS AND BOLTS TO SPECIFICATION FOR THE PURPOSE OF REINFORCEMENT IS DESCRIBED. FROM THE TEXT PROCEDURE 2 #5. LOOSEN THE 8 MOON ROOF REINFORCEMENT TO MOON ROOF HOUSING BOLTS. #6. REMOVE THE 8 MOON ROOF REINFORCEMENT TO BODY STRUCTURE BOLTS. #7. REMOVE THE 8 NUTS AND THE MOON ROOF HOUSING SUB-ASSEMBLY. I BELIEVE THIS ISSUE TO BE A DESIGN AND/OR MANUFACTURING DEFECT AFFECTING THE VEHICLES STRUCTURAL INTEGRITY. IN FACT, THE TOYOTA SERVICE BULLETIN DESCRIBES IT AS SUCH. SERVICE BULLETIN T-SB-0088-12 CAN BE DOWNLOADED FROM THE INTERNET. MY GOAL IS FOR THE NHTSA TO ISSUE A RECALL ON 2007 - 2001 TOYOTA CAMRY AND CAMRY HV VEHICLES. TOYOTA HAS REFUSED TO DO THIS AS WARRANTY WORK ON 2 OCCASIONS.
NHTSA complaint #10667111 — an unverified report by a vehicle owner.
at 60,000 milesVoorhees, NM
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAVE A TOYOTA CAMRY 2011 HYBRID MODEL, I HEAR A KNOCKING SOUND COMING FROM THE ROOF. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT IS THE PROBLEM WITH THE MOON ROOF. IT IS MOST PERSISTENT WHEN DRIVING ON THE UNEVEN STREET PAVEMENT. ACCORDING TO THE DEALER, THE HEADLINER NEEDS TO BE REPLACED AND IT WILL COST ABOUT $600. THIS CAR WAS NEVER INVOLVED IN ANY ACCIDENTS AND I HARDLY USED THE MOON ROOF. I BELIEVE THIS IS A MANUFACTURING DEFECT AND SHOULD BE REPORTED.
NHTSA complaint #10650068 — an unverified report by a vehicle owner.