Owners have filed 37 complaints
about the 2018 Toyota Camry Hybrid with NHTSA between 2018 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 12 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Toyota Camry Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 28
5.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
91% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Toyota Camry Hybrid
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
721.9%
1,000 – 9,999 miles
825.0%
10,000 – 24,999 miles
721.9%
25,000 – 49,999 miles
928.1%
150,000+ miles
13.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2018peak 8Jun 2025
NHTSA investigations into the 2018 Toyota Camry Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2018 Toyota Camry Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 6,000 milesDerby, KSCrash
SERVICE BRAKES
VEHICLE BRAKES ARE BEST DESCRIBED AS GRABBY AT LOW SPEEDS, E.G., COMING TO STOP SIGN OR PULLING INTO GARAGE. THE PROBLEM LEADS TO JERKY STOP/GO/STOP/GO/STOP SITUATIONS. VEHICLE ALSO HAS A TENDENCY TO BOLT FORWARD OR BACKWARD WHEN RELEASING BRAKES WHICH HAS LED TO RUNNING INTO GARAGE WHILE BACKING UP.
NHTSA complaint #11114312 — an unverified report by a vehicle owner.
at 10,000 milesWest Columbia, SCCrash
SERVICE BRAKES
VEHICLE WAS TRAVELING IN TRAFFIC ON I-526 IN CHARLESTON COUNTY, SC. THE TRUCK IN FRONT OF ME PUT ON BREAKS DUE TO A TRUCK MERGING IN FRONT OF HIS VEHICLE. THE BRAKING SYSTEM IN MY CAR, BRAKED, THEN THE CAR LUNGED FORWARD AS BRAKES WERE APPLIED. IN ADDITION A VERY LOUD NOISE OCCURRED INSIDE THE VEHICLE WHICH WAS VERY STARTLING. MY VEHICLE ENDED UP UNDER THE TRUCK IN FRONT OF ME. THE FACT THAT THE VEHICLE LUNGED FORWARD AFTER THE AUTOMATIC BRAKING SYSTEM CAME ON AND THE LOUD ALARM IN THE INTERIOR WAS NOT WHAT HAD HAPPENED WITH THE SYSTEM BEFORE. ONE TIME BEFORE THE BRAKING SYSTEM APPLIED ITSELF AND THE DASHBOARD LIGHT CAME ON AND I SEEM TO RECALL THERE WAS A BEEP OR SOME SOUND THAT WAS VERY BRIEF.
NHTSA complaint #11098813 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 286,000 milesDanville, PA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Toyota Camry Hybrid. The contact stated that while driving 35 MPH, there was an abnormal beeping sound coming from the vehicle. The message "Low Braking Power - See dealer" was displayed. The contact stated that the beeping sound continued, and several messages were displayed. The contact stated that the messages were displayed while the vehicle was being driven or when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 286,000.
NHTSA complaint #11667139 — an unverified report by a vehicle owner.
at 36,000 milesSanta Ana, CA
STEERING
The contact owns a 2018 Toyota Camry Hybrid. The contact stated that the plastic trim on the steering wheel would reflect a glare while driving. The contact stated that the glare would obstruct his vision while driving. The dealer was notified of the failure and informed him that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 36,000. The VIN was not available.
NHTSA complaint #11448794 — an unverified report by a vehicle owner.
at 41,500 milesAtco, NJ
STEERING
THE STEERING STIFFENS UP TREMENDOUSLY AND THEN LOOSEN. TOOK CAR TO TOYOTA FOR SERVICE AND WAS TOLD A STEERING SHAFT (BELIEVE THAT WAS WHAT HE CALLED IT) IS THE PROBLEM AND IT IS GOING TO BE $770. THE GENTLEMAN AT THE DEALERSHIP ALSO INFORMED ME THAT I AM THE 3RD PERSON IN A MONTH WITH A 2018 CAMRY TO COME IN WITH THIS ISSUE.
NHTSA complaint #11311857 — an unverified report by a vehicle owner.
Little Rock, AR
FUEL/PROPULSION SYSTEM
SINCE I BOUGHT THE CAR IN AUGUST 2018 UNTIL NOW, I HAVE BEEN DRIVEN IT IN NORMAL CONDITION, BUT HAVE NEVER GOTTEN FUEL CONSUMPTION ABOVE 41 MPG. THE STICKER ADVERTISED AT 48 MPG OR HIGHER FOR HWY/LOCAL. TOYOTA DEALER HAS RAN DIAGNOSTIC ON THE VEHICLE BUT REFUSE TO ADMIT THE FALSE ADVERTISEMENT. I WOULD LIKE TO KNOW IF OTHER OWNERS HAVE SIMILAR PROBLEM. PLEASE HELP ME GET THIS PROBLEM INVESTIGATED.
NHTSA complaint #11299407 — an unverified report by a vehicle owner.
at 20,600 milesPomona, CA
VEHICLE SPEED CONTROL
VEHICLE IN MOTION GETTING ONTO FREEWAY. PRESSING GAS PEDAL TO ACCELERATE CAR NOT ACCELERATING BEYOND 40MPH AND FELT LIKE IT WAS BEING FORCED TO ACCELERATE LIKE THERE WAS DRAG AND PULL. CAR JERKED FORWARD A FEW TIMES AS IF IT WAS BEING CHOKED ON GAS. THE HYBRID DIAL WAS BOUNCING ERRATICALLY AS IF IT WAS CONFUSED AND CAR WAS NOT ACCELERATING BEYOND 40 MPH. TOOK IT TO DEALER 1X THEY COULD NOT REPLICATE ISSUE, CALLED TOYOTA CARE AND WAS TOLD ERROR NEEDED DUPLICATING TO BE ADDRESSED. BOTH INCIDENCES HAVE OCCURED WHILE GETTING ONTO A FREEWAY AND PRESSING GAS PEDAL TO MERGE ONTO THE FREEWAY. THE TEMPERATURE OUTSIDE BOTH TIMES WAS ABOVE 90 DEGREES AND THE CAR HAD BEEN AT REST FOR AT LEAST AN HOUR. I TURNED OFF THE A/C TO REDUCE AMOUNT OF POWER CAR WAS USING UP IN ORDER TO HELP WITH ACCELERATION. THE FIRST TIME THIS HAPPENED IN SEPTEMBER OF 2019. I WAS ABLE TO GET THE CAR TO 50 MPH AFTER ABOUT 15-20 MINUTES AND WAS DRIVING WITH HAZARDS ALL THE WAY TO THE DEALERSHIP. THE SECOND TIME WHEN GETTING ON THE FREEWAY IT WAS NOT BUSY AND WAS TRYING TO ACCELERATE TO 65 MPH, GOT IT UP TO 40 MPH FOR ABOUT 20 MINUTES THEN HIT TRAFFIC AND WAS GOING ABOUT 17 MPH THEN EXITED THE FREEWAY AND TOOK THE STREETS.
NHTSA complaint #11269250 — an unverified report by a vehicle owner.
at 20,600 milesPomona, CA
ENGINE
VEHICLE IN MOTION GETTING ONTO FREEWAY. PRESSING GAS PEDAL TO ACCELERATE CAR NOT ACCELERATING BEYOND 40MPH AND FELT LIKE IT WAS BEING FORCED TO ACCELERATE LIKE THERE WAS DRAG AND PULL. CAR JERKED FORWARD A FEW TIMES AS IF IT WAS BEING CHOKED ON GAS. THE HYBRID DIAL WAS BOUNCING ERRATICALLY AS IF IT WAS CONFUSED AND CAR WAS NOT ACCELERATING BEYOND 40 MPH. TOOK IT TO DEALER 1X THEY COULD NOT REPLICATE ISSUE, CALLED TOYOTA CARE AND WAS TOLD ERROR NEEDED DUPLICATING TO BE ADDRESSED. BOTH INCIDENCES HAVE OCCURED WHILE GETTING ONTO A FREEWAY AND PRESSING GAS PEDAL TO MERGE ONTO THE FREEWAY. THE TEMPERATURE OUTSIDE BOTH TIMES WAS ABOVE 90 DEGREES AND THE CAR HAD BEEN AT REST FOR AT LEAST AN HOUR. I TURNED OFF THE A/C TO REDUCE AMOUNT OF POWER CAR WAS USING UP IN ORDER TO HELP WITH ACCELERATION. THE FIRST TIME THIS HAPPENED IN SEPTEMBER OF 2019. I WAS ABLE TO GET THE CAR TO 50 MPH AFTER ABOUT 15-20 MINUTES AND WAS DRIVING WITH HAZARDS ALL THE WAY TO THE DEALERSHIP. THE SECOND TIME WHEN GETTING ON THE FREEWAY IT WAS NOT BUSY AND WAS TRYING TO ACCELERATE TO 65 MPH, GOT IT UP TO 40 MPH FOR ABOUT 20 MINUTES THEN HIT TRAFFIC AND WAS GOING ABOUT 17 MPH THEN EXITED THE FREEWAY AND TOOK THE STREETS.
NHTSA complaint #11269250 — an unverified report by a vehicle owner.
at 20,600 milesPomona, CA
FUEL/PROPULSION SYSTEM
VEHICLE IN MOTION GETTING ONTO FREEWAY. PRESSING GAS PEDAL TO ACCELERATE CAR NOT ACCELERATING BEYOND 40MPH AND FELT LIKE IT WAS BEING FORCED TO ACCELERATE LIKE THERE WAS DRAG AND PULL. CAR JERKED FORWARD A FEW TIMES AS IF IT WAS BEING CHOKED ON GAS. THE HYBRID DIAL WAS BOUNCING ERRATICALLY AS IF IT WAS CONFUSED AND CAR WAS NOT ACCELERATING BEYOND 40 MPH. TOOK IT TO DEALER 1X THEY COULD NOT REPLICATE ISSUE, CALLED TOYOTA CARE AND WAS TOLD ERROR NEEDED DUPLICATING TO BE ADDRESSED. BOTH INCIDENCES HAVE OCCURED WHILE GETTING ONTO A FREEWAY AND PRESSING GAS PEDAL TO MERGE ONTO THE FREEWAY. THE TEMPERATURE OUTSIDE BOTH TIMES WAS ABOVE 90 DEGREES AND THE CAR HAD BEEN AT REST FOR AT LEAST AN HOUR. I TURNED OFF THE A/C TO REDUCE AMOUNT OF POWER CAR WAS USING UP IN ORDER TO HELP WITH ACCELERATION. THE FIRST TIME THIS HAPPENED IN SEPTEMBER OF 2019. I WAS ABLE TO GET THE CAR TO 50 MPH AFTER ABOUT 15-20 MINUTES AND WAS DRIVING WITH HAZARDS ALL THE WAY TO THE DEALERSHIP. THE SECOND TIME WHEN GETTING ON THE FREEWAY IT WAS NOT BUSY AND WAS TRYING TO ACCELERATE TO 65 MPH, GOT IT UP TO 40 MPH FOR ABOUT 20 MINUTES THEN HIT TRAFFIC AND WAS GOING ABOUT 17 MPH THEN EXITED THE FREEWAY AND TOOK THE STREETS.
NHTSA complaint #11269250 — an unverified report by a vehicle owner.
at 30,000 milesAlabaster, AL
SERVICE BRAKES
FOR FIRST MINUTE OR TWO AFTER STARTING VEHICLE, THE BRAKES PREVENT SMOOTH OPERATION CAUSING "LURCHING" ESPECIALLY DURING SLOW SPEED BACKING. TOYOTA DECLARES "NORMAL" BEHAVIOR OF THE BRAKES.
NHTSA complaint #11256223 — an unverified report by a vehicle owner.
at 16,000 milesGreenbackville, VA
UNKNOWN OR OTHER
I CONTACTED TOYOTA REGARDING A PROBLEM WITH MY SCOUTLINK GPS. I WAS DRIVING TO NEW YORK AND THE GPS SUDDENLY STOPPED WORKING.THE DISPLAY SHOWED THE CAR TO THE RIGHT OF THE PATH THEN TO THE LEFT THEN BACK AGAIN, THEN TOLD ME TO MAKE A TURN. I WAS GOING AT A HIGH RATE OF SPEED AS YOU DO ON THE TURNPIKES AND PARKWAYS. THERE WAS NO WAY FOR ME TO SAFELY STOP TO TROUBLESHOOT THE SCOUTLINK. IT TAKES A GREAT DEAL OF COORDINATION TO EVEN HOOK IT UP, BUT THEN FOR IT TO STOP WORKING WHEN YOU ARE IN CONGESTED HI SPEED TRAFFIC IS A SAFETY ISSUE FOR ME AND MY FAMILY AS WELL AS OTHERS ON THE HIGHWAY. LUCKILY THE PASSENGER WAS ABLE TO GET GOOGLE MAPS ON THE PHONE TO SAFELY GUIDE US TO OUR DESTINATION.WHEN I REPORTED THE ISSUE TO TOYOTA THEY SUGGESTED I GO TO THE DEALERSHIP. THE DEALERSHIP AGREED THERE WAS A PROBLEM, AND IF I HAD AN APPLE PHONE, THEY HAD A SOLUTION. BUT ALAS I HAVE AN ANDROID, SO THEY TRIED TO GET ME TO TRADE IN MY CAR WITH A 2019, THAT HAS A DIFFERENT SYSTEM IN IT..... A WORKING GPS I HOPE! THEY WANTED ME TO PAY AN ADDITIONAL $14,000. NOT A SAFETY ISSUE, BUT CERTAINLY NOT ETHICAL FROM MY VIEWPOINT. I THEN REPORTED THE ISSUE TO TELENAV, THEY PRODUCE THE SCOUTLINK GPS. THEY TOLD ME I NEEDED TO TALK WITH TOYOTA. I EXPLAINED I WAS THERE ALREADY, MY SOFTWARE WAS UP-TO-DATE AND THEY COULD NOT FIGURE OUT THE PROBLEM AND THE ONLY SOLUTION WAS TO PURCHASE A NEW CAR OR AT MY EXPENSE INSTALL AN AFTER MARKET SYSTEM.. TELENAV TOLD ME HE COULD NOT HELP AND HAS CLOSED THE CASE FILE. I JUST THINK SOMEONE SHOULD BE AWARE OF THE SAFETY ISSUE INVOLVED HERE AND HOW TOYOTA IS NOT STANDING BEHIND ITS PRODUCT OR ITS CUSTOMER. I PURCHASED A GARMIN. I WAS UNABLE TO ATTACH MP4 VIDEOS.
NHTSA complaint #11230588 — an unverified report by a vehicle owner.
at 35,842 milesSouth Bend, IN
UNKNOWN OR OTHER
ISSUE #1 RADIO/BLUETOOTH FAILS TO SYNC WITH PHONE FORCING ME TO HAND HOLD THE PHONE IN VIOLATION OF STATE LAW. ISSUE #2 RADIO/BLUETOOTH/MICROPHONE HAS SO MUCH BACKGROUND NOISE THAT IT'S DIFFICULT FOR PEOPLE TO HEAR/UNDERSTAND ME. THIS IS AN ISSUE IN THE CASE OF AN ACCIDENT OR OTHER SITUATION WHEN HANDS FREE COMMUNICATION IS REQUIRED.
NHTSA complaint #11220859 — an unverified report by a vehicle owner.
at 35,842 milesSouth Bend, IN
ELECTRICAL SYSTEM
ISSUE #1 RADIO/BLUETOOTH FAILS TO SYNC WITH PHONE FORCING ME TO HAND HOLD THE PHONE IN VIOLATION OF STATE LAW. ISSUE #2 RADIO/BLUETOOTH/MICROPHONE HAS SO MUCH BACKGROUND NOISE THAT IT'S DIFFICULT FOR PEOPLE TO HEAR/UNDERSTAND ME. THIS IS AN ISSUE IN THE CASE OF AN ACCIDENT OR OTHER SITUATION WHEN HANDS FREE COMMUNICATION IS REQUIRED.
NHTSA complaint #11220859 — an unverified report by a vehicle owner.
at 25,000 milesPahrump, NV
VEHICLE SPEED CONTROL
THE VEHICLE DID NOT RESPOND PROPERLY TO THE DRIVER PRESSING THE ACCELERATOR. WHEN THE DRIVER ATTEMPTED TO DRIVE THE VEHICLE AFTER IT HAD BEEN PARKED FOR A FEW HOURS, WITH NO PROBLEMS PREVIOUSLY, THE VEHICLE WOULD BARELY ACCELERATE. THE VEHICLE FELT VERY SLUGGISH AND EVEN WITH THE ACCELERATOR FULLY PRESSED IT WOULD NOT EXCEED 25 MPH. THE DRIVER PULLED THE VEHICLE OVER AND TURNED OFF THE VEHICLE AND TURNED IT BACK ON BUT THIS DID NOT IMMEDIATELY RESOLVED THE ISSUE. THE DRIVER DROVE THE VEHICLE FOR A FEW BLOCKS TO A SAFER PARKING LOCATION AND TURNED OFF THE VEHICLE AGAIN TO BETTER INSPECT THE VEHICLE. THERE WERE NO WARNINGS ON THE INSTRUMENT PANEL AND NO OBVIOUS SIGNS OF MECHANICAL ISSUES. THE DRIVER RESTARTED THE VEHICLE AND ATTEMPTED TO DRIVE IT AGAIN THE ISSUE DID NOT RE-APPEAR. THIS VEHICLE HAD NOT YET BEEN INSPECTED BY THE DEALERSHIP SINCE THE INCIDENT BUT COULD HAVE RESULTED IN A TRAGIC COLLISION AND NEEDS TO BE ADDRESSED.
NHTSA complaint #11204494 — an unverified report by a vehicle owner.
at 14,000 milesBrewster, WA
WHEELS
2018 TOYOTA CAMRY HYBRID HAS ALIGNMENT PROBLEMS SINCE NEW. HAD IT ALIGNED FROM TOYOTA 2 TIMES AND STILL WEARING OUT THE TIRES.
NHTSA complaint #11195676 — an unverified report by a vehicle owner.
at 14,000 milesBrewster, WA
SUSPENSION
2018 TOYOTA CAMRY HYBRID HAS ALIGNMENT PROBLEMS SINCE NEW. HAD IT ALIGNED FROM TOYOTA 2 TIMES AND STILL WEARING OUT THE TIRES.
NHTSA complaint #11195676 — an unverified report by a vehicle owner.
at 500 milesBainbridge Island, WA
SERVICE BRAKES
BRAKES PERIODICALLY GRAB SEVERELY WHEN FIRST DRIVING THE CAR. USUAL OCCURRENCE IS WHEN FIRST BACKING FROM GARAGE OR PARKING SPACE AND TRYING TO EASE THE BRAKE PEDAL. BRAKES GRAB AND PREVENT SLOWING THE CAR SMOOTHLY. AFTER DRIVING FOR A DOZEN OR SO YARDS, PROBLEM DOESN'T REOCCUR--UNTIL IS AGAIN PARKED FOR SOME TIME. THIS PROBLEM DOESN'T SEEM TO BE RELATED TO OUTSIDE TEMPERATURE/HUMIDITY BUT HAS EXISTED OVER THE PAST YEAR SINCE CAR WAS NEW. NOW HAS 5000 MILES. RETURNED TO DEALER TWICE BUT ALL TESTS REPORTED OK AND "COULD NOT DUPLICATE" PROBLEM.
NHTSA complaint #11165230 — an unverified report by a vehicle owner.
at 5,900 milesWillits, CA
ELECTRICAL SYSTEM
RODENTS CHEWED ELECTRICAL WIRING WHILE PARKED IN DRIVEWAY OF OUR HOME. TOYOTA DEALERSHIP WANTS TO REPLACE ENGINE HARNESS WIRING, BUT INSURANCE COMPANY REFUSES AND INSISTS ON REPAIRS ONLY. TOYOTA DOES NOT WANT TO DO REPAIRS.
NHTSA complaint #11165702 — an unverified report by a vehicle owner.
at 250 milesMarysville, WA
SERVICE BRAKES
SINCE WE BOUGHT THE VEHICLE NEW,THERE IS SEVERE BREAK GRAB AT LOW SPEED'S ESPECIALLY IN BUMPER-TO-BUMPER TRAFFIC HAVE BROUGHT INTO THE DEALERSHIP MORE THAN ONE IT'S STILL NOT FIGURED OUT.
NHTSA complaint #11128290 — an unverified report by a vehicle owner.
at 29,550 milesSAN Bernardino, CA
POWER TRAIN
WHEN I COME TO A FULL STOP AND ATTEMPT TO DRIVE THE VEHICLE SORT OF "STALLS" THEN EVENTUALLY THE GEARS CATCH AND IT STARTS TO DRIVE. THIS CAN BE VERY DANGEROUS WHEN TRYING TO PICK UP SPEED IN A HIGHWAY OR SOMETHING. THE FIRST TIME IT HAPPENED I WAS AT A STOP SIGN. UPON DEPRESSING THE BRAKE, THE VEHICLE DID NOT PICK UP SPEED, IT SLOWLY ROLLED FORWARD. AFTER ABOUT 5-10 SECONDS, THE VEHICLE THEN SEEMED TO "CATCH GEARS" AND PICKED UP SPEED. I ALSO NOTICED THE HYBRID BATTERY WASN'T CHARGING VERY WELL AND SEEMED TO BE HOT AS THE BATTERY FANS WERE CONSTANTLY ON.
NHTSA complaint #11120742 — an unverified report by a vehicle owner.
at 29,550 milesSAN Bernardino, CA
VEHICLE SPEED CONTROL
WHEN I COME TO A FULL STOP AND ATTEMPT TO DRIVE THE VEHICLE SORT OF "STALLS" THEN EVENTUALLY THE GEARS CATCH AND IT STARTS TO DRIVE. THIS CAN BE VERY DANGEROUS WHEN TRYING TO PICK UP SPEED IN A HIGHWAY OR SOMETHING. THE FIRST TIME IT HAPPENED I WAS AT A STOP SIGN. UPON DEPRESSING THE BRAKE, THE VEHICLE DID NOT PICK UP SPEED, IT SLOWLY ROLLED FORWARD. AFTER ABOUT 5-10 SECONDS, THE VEHICLE THEN SEEMED TO "CATCH GEARS" AND PICKED UP SPEED. I ALSO NOTICED THE HYBRID BATTERY WASN'T CHARGING VERY WELL AND SEEMED TO BE HOT AS THE BATTERY FANS WERE CONSTANTLY ON.
NHTSA complaint #11120742 — an unverified report by a vehicle owner.
at 29,550 milesSAN Bernardino, CA
ENGINE
WHEN I COME TO A FULL STOP AND ATTEMPT TO DRIVE THE VEHICLE SORT OF "STALLS" THEN EVENTUALLY THE GEARS CATCH AND IT STARTS TO DRIVE. THIS CAN BE VERY DANGEROUS WHEN TRYING TO PICK UP SPEED IN A HIGHWAY OR SOMETHING. THE FIRST TIME IT HAPPENED I WAS AT A STOP SIGN. UPON DEPRESSING THE BRAKE, THE VEHICLE DID NOT PICK UP SPEED, IT SLOWLY ROLLED FORWARD. AFTER ABOUT 5-10 SECONDS, THE VEHICLE THEN SEEMED TO "CATCH GEARS" AND PICKED UP SPEED. I ALSO NOTICED THE HYBRID BATTERY WASN'T CHARGING VERY WELL AND SEEMED TO BE HOT AS THE BATTERY FANS WERE CONSTANTLY ON.
NHTSA complaint #11120742 — an unverified report by a vehicle owner.
Edmonds, WA
SERVICE BRAKES
THE BRAKES ARE VERY GRABBY AT LOW SPEED (SUCH AS MANEUVERING IN A PARKING SPACE ON A SLIGHT INCLINE). THE BRAKES SUDDENLY BECOME MORE EFFECTIVE (WITH THE SAME PEDAL PRESSURE) AT CITY-STREET SPEEDS AS WELL AS HIGHWAY SPEEDS. THIS HAS OCCASIONALLY CAUSED THE ABS TO ENGAGE, WITH THE CAR LOSING TRACTION BRIEFLY IN A STRAIGHT LINE ON A DRY ROAD WHEN THE BRAKES SUDDENLY BECOME MORE EFFECTIVE. THIS IS A CONTINUING PROBLEM SINCE HE VEHICLE WAS PURCHASED IN OCTOBER 2017, WHICH THE DEALER HAS REFUSED TO ACKNOWLEDGE TWICE, SAYING THIS IS A NEW REGENERATIVE BRAKING SYSTEM (SPECIFICALLY DIFFERENT FROM THE PRIUS, WHICH I CITED AS NOT HAVING THIS PROBLEM).
NHTSA complaint #11118282 — an unverified report by a vehicle owner.
at 6,000 milesDerby, KSCrash
SERVICE BRAKES
VEHICLE BRAKES ARE BEST DESCRIBED AS GRABBY AT LOW SPEEDS, E.G., COMING TO STOP SIGN OR PULLING INTO GARAGE. THE PROBLEM LEADS TO JERKY STOP/GO/STOP/GO/STOP SITUATIONS. VEHICLE ALSO HAS A TENDENCY TO BOLT FORWARD OR BACKWARD WHEN RELEASING BRAKES WHICH HAS LED TO RUNNING INTO GARAGE WHILE BACKING UP.
NHTSA complaint #11114312 — an unverified report by a vehicle owner.
Temple City, CA
UNKNOWN OR OTHER
BOTH SIDE WINDOWS IN THE FRONT HAVE VISIBLE DARK AND LIGHT SPOTS, AND PATTERNS. REAR WINDOWS HAVE A LOT OF RIPPLING DARK PATTERNS. PATTERNS CAN BE SEEN WHEN WE LOOK THROUGH POLARIZED SUNGLASSES. IT IS ALSO VISIBLE WITH BARE EYES FROM AN ANGLE. WHAT IS THE STANDARD OF THE TEMPERED GLASS ON A VEHICLE ? WE THINK THIS SHOULD NOT BE HAPPENED WHETHER OR NOT POLARIZED SUNGLASSES ARE USED WHEN DRIVING. WE ARE NOT SURE IF OUR WINDOWS ARE CONSIDERED AS ABNORMAL OR DEFECT AT THIS LEVEL (SEE PICTURES), THE PATTERNS ON BOTH SIDES (FRONT) WINDOWS ARE DISTRACTING WHEN IT TURNS DARK UNDER THE BRIGHT SUN. WINDOWS IN THE MIDDLE ARE FINE. BESIDES, WE DON'T HAVE THIS PROBLEM WITH OUR OTHER 3 CARS AT HOME (2 ARE DIFFERENT BRAND) WHEN WE USED OUR POLARIZED SUNGLASSES IN THE PAST YEARS.
NHTSA complaint #11112499 — an unverified report by a vehicle owner.
Carson City, NV
SERVICE BRAKES
SINCE THE CAR WAS DELIVERED FROM THE DEALER, THE BRAKES HAVE CONTINUED TO SEVERELY GRAB AT LOW SPEEDS AS IF A CHILD IS JAMMING DOWN ON THE BRAKE PEDDLE. IT IS NEARLY IMPOSSIBLE TO EASE THE CAR INTO A PARKING SPACE WITHOUT THE BRAKES BUCKING SEVERAL TIMES. BACKING UP CAUSES THE SAME BUCKING PROBLEM. THE BUCKING IS SOMEWHAT INTERMITTENT AND THE SLOWER ONE IS MOVING THE WORSE IT SEEMS TO BE. THE CAR HAS 8500 MILES AND THE PROBLEM CONTINUES.
NHTSA complaint #11112240 — an unverified report by a vehicle owner.
Bonney Lake, WA
SERVICE BRAKES
BRAKES ARE VERY 'GRABBY'. AT SLOW SPEEDS IN TRAFFIC (<5MPH) WHEN YOU APPLY YOUR FOOT TO THE BREAK YOU COME TO AN IMMEDIATE STOP (SIMILAR TO SLAMMING ON THE BRAKE). AT HIGH SPEEDS ON THE HIGHWAY (>60MPH) WHEN YOU APPLY THE BREAK THE CAR WILL ALSO SLOW DOWN AS IF YOU ARE PUSHING DOWN HARD ON THE BREAK PEDAL. DRIVING IN THE SNOW / ICE THIS WINTER WAS DANGEROUS AS THE BREAKS LOCKED UP ON SEVERAL OCCASIONS RESULTING IN SKIDDING/SLIDING. THERE IS NO MIDDLE GROUND, LIGHTLY APPLYING THE BREAKS, OR 'SLOW BREAKING'. YOU LIGHTLY APPLY THE BREAK AND THE CAR IS SLOWING DOWN IMMEDIATELY AS IF YOUR TRYING TO AVOID A COLLISION.
NHTSA complaint #11110862 — an unverified report by a vehicle owner.