Owners have filed 316 complaints
about the 2003 Toyota Highlander with NHTSA between 2003 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 15 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Toyota Highlander. 50 means typical for this
model; 100 means roughly double.
Severity — 93
18% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 27
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Toyota Highlander
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
1427.5%
Body
1121.6%
Cooling System
611.8%
Power Window Devices AND Controls
59.8%
Automatic Transmission
59.8%
Accelerator Pedal
47.8%
Tread/Belt
35.9%
Defroster/Defogger/Hvac System
35.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
134.9%
1,000 – 9,999 miles
114.2%
10,000 – 24,999 miles
145.3%
25,000 – 49,999 miles
176.5%
50,000 – 74,999 miles
4216.0%
75,000 – 99,999 miles
5019.0%
100,000 – 149,999 miles
8833.5%
150,000+ miles
2810.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2003 Toyota Highlander 4-DR.
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2003peak 17May 2023
Recalls on the 2003 Toyota Highlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V181000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Risk: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
02V339000
WHEELS
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FIVE FACTORY ALLOY WHEELS (MODEL 6934 AND 6936), WITH FACTORY LLAT, AND WITH PORT INSTALLED WR4, FOUR ALLOY WHEEL UPGRADE PROCESSED AT THE JACKSONVILLE, FLORIDA PORT AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA, WHEN THE VEHICLES WERE PROCESSED AT THE PORT, AN ALLOY TIRE/WHEEL UPGRADE WAS INSTALLED. THE UPGRADE INCLUDED 4 ALLOY WHEELS. THE ORIGINAL SPARE TIRE/ALLOY WHEEL WAS NOT CHANGED. THE SPARE TIRE REQUIRES THE USE OF A DIFFERENT STYLE OF WHEEL NUT TO ATTACH IT TO THE VEHICLE.
Risk: IF THE SPARE TIRE/WHEEL IS INSTALLED ON THE VEHICLE USING THE WHEEL NUTS PROVIDED FOR THE UPGRADE ALLOY WHEEL, DAMAGE TO THE WHEEL COULD RESULT AND COULD EVENTUALLY LEAD TO A LOOSE WHEEL.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200412726,987 units in Canada
Other
On certain vehicles, if the rear side doors are closed very hard with the Child Protection Lock (CPL) lever in the lock position, there is a possibility that the lock lever may contact the body panel due to insufficient clearance, causing the CPL lever to move into the unlock position. This condition could allow the doors to be opened with the inside door handles while the operator believes that the child protection lock was activated. Correction: Dealer will shorten the CPL levers.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 126,000 milesFort Pierce, FLCrash1 injured
AIR BAGS
HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH
NHTSA complaint #11268617 — an unverified report by a vehicle owner.
at 216,616 milesFranklin, GACrash1 injured
AIR BAGS
I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET
NHTSA complaint #11258297 — an unverified report by a vehicle owner.
at 200,000 milesDexter, MECrash
WHEELS
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #11172554 — an unverified report by a vehicle owner.
at 200,000 milesDexter, MECrash
STEERING
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #11172554 — an unverified report by a vehicle owner.
at 40,000 milesCopiague, NYCrash
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT LIGHTHEADED AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INSURANCE LOT WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #11039265 — an unverified report by a vehicle owner.
at 150,000 milesPittsburgh, PACrash
AIR BAGS
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10939869 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tacoma, WA
ENGINE
Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.
NHTSA complaint #11523925 — an unverified report by a vehicle owner.
Tacoma, WA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.
NHTSA complaint #11523925 — an unverified report by a vehicle owner.
Lakeland, FL
UNKNOWN OR OTHER
The hood latch cable inside the vehicle when pulled did not allow the hood to open now the secondary hood latch is stuck in the closed position and will not release..I have to use a strap from wheel opening to wheel opening to keep my hood secure so when I am driving my hood won't open at high speeds
NHTSA complaint #11513146 — an unverified report by a vehicle owner.
Newport Beach, CA
UNKNOWN OR OTHER
PASSENGER WINDOW HAS HAD TO BE FIXED MULTIPLE TIMES. COMES OFF THE TRACK AND WILL NOT CLOSE. HAVE HAD INTERIOR DAMAGE BECAUSE OF IT
NHTSA complaint #11374150 — an unverified report by a vehicle owner.
at 140,000 milesTracy, CA
ENGINE
2003 TOYOTA HIGHLANDER 4 CYL. SERVICE BULLITON FROM THEM #310436. HEAD BOLTS COMING UNDONE INSIDE MOTOR CAUSING CATASTROPHIC FAILURE OF MOTOR. BOLTS NOT HOLDING DOWN MFGR KNOWS ABOUT THIS. WAS A MANUFACTURING PROCESS THAT DID NOT WORK. ON CARCOMPLAINTS.COM THIS IS A RAMPANT PROBLEM REPORTED. READS ALMOST LIKE A PLAY BOOK ON HOW THE MOTOR OVERHEATS AND FAILS, TOLD HEADGASKET, AFTER OPENING UP THE MOTOR IT IS FOUND THAT THE HEAD BOLTS BACKED OUT. TOYOTA IS NORMALLY A GREAT CAR. I STILL OWE MONEY ON THIS CAR AND TOYOTA IS BASICALLY NOT TAKING CARE OF THEIR CUSTOMERS AND LEAVING US OUT TO DRY. PLEASE ISSUE A RECALL ON THIS. VEHICLE WAS DRIVING AND QUICKLY OVERHEATED. THIS HAPPENED TWICE IN A SHORT DISTANCE. EASILY CAN LEAVE ONE STRANDED. NO STEAM OUT THE TAILPIPE AND WATER GUSHED OUT SIDE OF MOTOR. DEALER LEFT MOTOR APART WHEN I WENT TO PICK IT UP AFTER BEING DRAGGED ABOUT. THEY PROMISED TO FIX IT AT FIRST AS THEY DUG INTO THE MOTOR THEY BACKED OUT OF THEIR WORD.
NHTSA complaint #11270240 — an unverified report by a vehicle owner.
at 126,000 milesFort Pierce, FLCrash1 injured
AIR BAGS
HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH
NHTSA complaint #11268617 — an unverified report by a vehicle owner.
Indian Wells, CA
UNKNOWN OR OTHER
PAINT SEAL DELAMINATION
NHTSA complaint #11265544 — an unverified report by a vehicle owner.
Indian Wells, CA
STRUCTURE:BODY
PAINT SEAL DELAMINATION
NHTSA complaint #11265544 — an unverified report by a vehicle owner.
at 216,616 milesFranklin, GACrash1 injured
AIR BAGS
I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET
NHTSA complaint #11258297 — an unverified report by a vehicle owner.
at 200,000 milesDexter, MECrash
WHEELS
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #11172554 — an unverified report by a vehicle owner.
at 200,000 milesDexter, MECrash
STEERING
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #11172554 — an unverified report by a vehicle owner.
at 122,200 milesBridgewater, CT
SUSPENSION
REAR FORWARD CONTROL ARM BROKE IN HALF UNDER NORMAL DRIVING. THIS IS A HOLLOW SHAFT, WHICH SEEMS INADEQUATE, AND CREATES A DANGER OF LOSS OF REAR AXEL AND OR WHEEL.
NHTSA complaint #11169937 — an unverified report by a vehicle owner.
at 185,000 milesHopkins, MN
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 20 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED AT HIGH SPEEDS WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP AND TURN OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #11133071 — an unverified report by a vehicle owner.
at 100,000 milesCanton, OH
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT LENSES ARE COMPLETELY FOGGED AND IMPAIRS DRIVING AFTER DUSK. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED
NHTSA complaint #11081973 — an unverified report by a vehicle owner.
at 100,000 milesCanton, OH
VISIBILITY/WIPER
THE HEADLIGHT LENSES ARE COMPLETELY FOGGED AND IMPAIRS DRIVING AFTER DUSK. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED
NHTSA complaint #11081973 — an unverified report by a vehicle owner.
at 66,000 milesAstoria, NY
ENGINE
HEAD BOLTS STRIPPED IN ENGINE , 66K MILES - COOLANT LOSS - ALL MECHANICS PREFER TO SWAP ENGINE - TOYOTA SERVICE SHOP BY ME QUOTED ME 5,000 FOR AN ENGINE AND 1 YEAR WARRANTY. THE CAR IS WORTH 8,000 TOPS. HEARTBROKEN BY THIS - WILL HAVE TO FIND A WAY TO MAKE REPAIRS ON MY OWN AND HOPE TO DRIVE AGAIN.
NHTSA complaint #11076109 — an unverified report by a vehicle owner.
at 40,000 milesCopiague, NYCrash
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT LIGHTHEADED AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INSURANCE LOT WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #11039265 — an unverified report by a vehicle owner.
Seaside, CA
SEAT BELTS
SEAT BELT ON DRIVERS SIDE IS FRAYING ON THE EDGES. SPOKE TO OTHER TOYOTA HIGHLANDER OWNERS AND THEY ARE EXPERIENCING THE SAME PROBLEM. CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY SAID WE WOULD HAVE TO PAY FOR A NEW SEATBELT AND INSTALLATION COST. I CONTACTED A FEW OTHER MANUFACTURERS AND WAS TOLD THAT DUE TO THIS BEING A SAFETY ISSUE THEY WOULD REPLACE AT NO COST TO THE CONSUMER. THE SEATBELT IS NOT MEANT TO WEAR OUT AND THEY SAID THAT IT WAS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE SECOND ISSUE HAS TO DO WITH THE BRAKE LIGHTS. REPLACED BULBS, FUSES AND CHECKED WIRING NO PROBLEMS YET THE BRAKE LIGHT DO NOT WORK. TOYOTA'S IS AWARE OF THE ISSUE AND STATES THAT THE CONSUMER CAN PAY $400 TO HAVE IT CHECKED AND IT STILL DOES NOT WORK.
NHTSA complaint #11032815 — an unverified report by a vehicle owner.
Seaside, CA
EXTERIOR LIGHTING
SEAT BELT ON DRIVERS SIDE IS FRAYING ON THE EDGES. SPOKE TO OTHER TOYOTA HIGHLANDER OWNERS AND THEY ARE EXPERIENCING THE SAME PROBLEM. CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY SAID WE WOULD HAVE TO PAY FOR A NEW SEATBELT AND INSTALLATION COST. I CONTACTED A FEW OTHER MANUFACTURERS AND WAS TOLD THAT DUE TO THIS BEING A SAFETY ISSUE THEY WOULD REPLACE AT NO COST TO THE CONSUMER. THE SEATBELT IS NOT MEANT TO WEAR OUT AND THEY SAID THAT IT WAS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE SECOND ISSUE HAS TO DO WITH THE BRAKE LIGHTS. REPLACED BULBS, FUSES AND CHECKED WIRING NO PROBLEMS YET THE BRAKE LIGHT DO NOT WORK. TOYOTA'S IS AWARE OF THE ISSUE AND STATES THAT THE CONSUMER CAN PAY $400 TO HAVE IT CHECKED AND IT STILL DOES NOT WORK.
NHTSA complaint #11032815 — an unverified report by a vehicle owner.
at 175,000 milesLargo, FL
POWER TRAIN
"TAKATA RECALL" TRANSMISSION SLIPS IN REVERSE SURGE IN REVERSE AFTER SLIP
NHTSA complaint #10991076 — an unverified report by a vehicle owner.
Hasbrouck HTS, NJ
UNKNOWN OR OTHER
DRIVER SIDE VISOR IS LOOSE AND DROPS DOWN DURING DRIVING , OBSTRUCTING VIEW. IS NOT SAVE DURING DRIVING , VISIR CAN NOT HOLD POSITION UP
NHTSA complaint #10990708 — an unverified report by a vehicle owner.
Chesapeake, VA
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT KEEPS REPORTING AN ISSUE AND DESPITE TAKATA RECALL - SPENDING THOUSANDS OF DOLLARS ON CODED REPAIRS, THE LIGHT COMES BACK ON. I HAVE SPENT NUMEROUS DOLLARS TO REPLACE CAT CONVERTER, 2 SETS OF INJECTORS, FUEL PUMP, ON AND ON......WITHIN 2 DAYS, THE LIGHT IS BACK ON. I SAW A SERVICE CAMPAIGN RELEASE 12/6/2006, BUT MY 4 CYLINDER HIGHLANDER VIN DOES NOT SHOW UP ON YOUR LIST. NEXT WOULD BE A CLASS ACTION SUIT FOR LOST MONIES?
NHTSA complaint #10985048 — an unverified report by a vehicle owner.
at 150,000 milesPittsburgh, PACrash
AIR BAGS
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10939869 — an unverified report by a vehicle owner.
at 150,000 milesPittsburgh, PACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10939869 — an unverified report by a vehicle owner.
at 150,000 milesPittsburgh, PACrash
SERVICE BRAKES
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10939869 — an unverified report by a vehicle owner.
