Owners have filed 337 complaints
about the 2004 Toyota Highlander with NHTSA between 2004 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 8 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Toyota Highlander. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Toyota Highlander
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
4656.8%
Accelerator Pedal
78.6%
AIR Conditioner
56.2%
Body
56.2%
Engine
56.2%
Headlights
56.2%
Tread/Belt
44.9%
Column
44.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
207.3%
1,000 – 9,999 miles
2910.6%
10,000 – 24,999 miles
269.5%
25,000 – 49,999 miles
4817.5%
50,000 – 74,999 miles
4215.3%
75,000 – 99,999 miles
3813.9%
100,000 – 149,999 miles
5018.2%
150,000+ miles
217.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2004peak 11May 2026
NHTSA investigations into the 2004 Toyota Highlander
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ10003Opened 16 Feb 2010Closed 1 Mar 2011ELECTRICAL SYSTEM:SOFTWARE
Unintended and Uncontrolled Acceleration
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additiona...
Recalls on the 2004 Toyota Highlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201139723,003 units in Canada
Steering
On certain vehicles equipped with a 1MZ-FE or 3MZ-FE V6 engine, the crankshaft pulley may fail. The outer ring may become misaligned, or it may not properly rotate, causing noise and/or illumination of the discharge warning light. In addition, the power steering belt may become detached from the crankshaft pulley, which could result in a sudden increase in steering effort. A loss of steering power assist could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the crankshaft pulley.
Recall 201108130,428 units in Canada
Other
On certain vehicles, if the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly, the cover may lean toward the accelerator pedal and interfere with the operation of the accelerator pedal arm. If this occurs, the accelerator pedal could temporarily become stuck in a partially depressed position, rather than return to the idle position. This could result in a loss of throttle control and a crash causing property damage and/or personal injury. Correction: Dealers will replace the floor carpet cover with a newly designed version. Note: This campaign also covers vehicles which may have been previously included in recall 2006168 (Toyota 609).
Recall 201036128,679 units in Canada
Brakes
Certain vehicles use brake fluids containing polymers that act as lubricants for certain brake system components. If during vehicle maintenance, brake fluid is used that does not contain such polymers or only small amounts, part of the internal rubber seal located at the end of the brake master cylinder piston may become dry and may curl during movement of the piston. If this occurs, a small amount of the brake fluid could slowly leak from the brake master cylinder into the brake booster, resulting in illumination of the brake warning lamp. If the brake warning light has illuminated and the vehicle continues to be operated without refilling the master cylinder brake fluid reservoir, the driver will begin to notice a spongy or soft brake pedal feel and braking performance may gradually decline. This will increase the stopping distance, increasing the likelihood of a crash. Correction: Dealers will replace the brake master cylinder seal with a newly designed one.
Recall 200616814,510 units in Canada
Other
On certain vehicles, due to the improper installation of the retaining clips for the floor carpet cover located in front of the center console, there is a possibility that the clips may become loose. If both clips separate from the floor carpet cover, the cover may lean toward the accelerator pedal, causing interference with the accelerator pedal rod. In the worst case, the accelerator pedal may become stuck in a partially depressed position when returning to the idle position. Correction: Dealers will install new clips.
Recall 200412726,987 units in Canada
Other
On certain vehicles, if the rear side doors are closed very hard with the Child Protection Lock (CPL) lever in the lock position, there is a possibility that the lock lever may contact the body panel due to insufficient clearance, causing the CPL lever to move into the unlock position. This condition could allow the doors to be opened with the inside door handles while the operator believes that the child protection lock was activated. Correction: Dealer will shorten the CPL levers.
Reports where the owner recorded a crash, a fire, an injury or a death.
Grand Rapids, MICrash
AIR BAGS
My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off
NHTSA complaint #11618886 — an unverified report by a vehicle owner.
Grand Rapids, MICrash
WHEELS
My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off
NHTSA complaint #11618886 — an unverified report by a vehicle owner.
at 250,000 milesLOS Angeles, CACrash1 injured
VEHICLE SPEED CONTROL
WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE DITCH BECAME AIRBORNE THROUGH A ROD IRON FENCE SHATTERED THE REAR SECOND-ROW RIGHT SIDE WINDOW SPUN OUT , AND CAME TO REST JUST FEET FROM THE SOME PILEINGS. THIS IS THE INFORMATION OF MY DAUGHTER WHOM IS AN OUT OF STATE COLLEGE SENIOR AND VERY SHAKEN UP FROM THIS ORDEAL, THIS HER STATEMENT TO THE BEST OF MY KNOWLEDGE. POSSIBLY THE PLACEMENT OF THE 🚧 COULD HAVE BEEN A CONTRIBUTOR, AND THE UNCONTROLLABLE ACCELERATION. VEHICLE WAS BOUGHT USED A YEAR AGO. CAN YOU HELP UP LEARN WHY?
NHTSA complaint #11355039 — an unverified report by a vehicle owner.
at 250,000 milesLOS Angeles, CACrash1 injured
STEERING
WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE DITCH BECAME AIRBORNE THROUGH A ROD IRON FENCE SHATTERED THE REAR SECOND-ROW RIGHT SIDE WINDOW SPUN OUT , AND CAME TO REST JUST FEET FROM THE SOME PILEINGS. THIS IS THE INFORMATION OF MY DAUGHTER WHOM IS AN OUT OF STATE COLLEGE SENIOR AND VERY SHAKEN UP FROM THIS ORDEAL, THIS HER STATEMENT TO THE BEST OF MY KNOWLEDGE. POSSIBLY THE PLACEMENT OF THE 🚧 COULD HAVE BEEN A CONTRIBUTOR, AND THE UNCONTROLLABLE ACCELERATION. VEHICLE WAS BOUGHT USED A YEAR AGO. CAN YOU HELP UP LEARN WHY?
NHTSA complaint #11355039 — an unverified report by a vehicle owner.
at 250,000 milesLOS Angeles, CACrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE DITCH BECAME AIRBORNE THROUGH A ROD IRON FENCE SHATTERED THE REAR SECOND-ROW RIGHT SIDE WINDOW SPUN OUT , AND CAME TO REST JUST FEET FROM THE SOME PILEINGS. THIS IS THE INFORMATION OF MY DAUGHTER WHOM IS AN OUT OF STATE COLLEGE SENIOR AND VERY SHAKEN UP FROM THIS ORDEAL, THIS HER STATEMENT TO THE BEST OF MY KNOWLEDGE. POSSIBLY THE PLACEMENT OF THE 🚧 COULD HAVE BEEN A CONTRIBUTOR, AND THE UNCONTROLLABLE ACCELERATION. VEHICLE WAS BOUGHT USED A YEAR AGO. CAN YOU HELP UP LEARN WHY?
NHTSA complaint #11355039 — an unverified report by a vehicle owner.
at 170,000 milesSulphur, LACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. UPON APPLYING MINIMAL PRESSURE TO THE ACCELERATOR PEDAL, THE ACCELERATOR PEDAL BECAME STUCK AND THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE, A DUMPSTER, AND ALMOST STRUCK A GROUP OF CHILDREN BEFORE COMING TO A STOP. IN AN ATTEMPT TO STOP THE VEHICLE, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL AND THEN THE BRAKE PEDAL. THE VEHICLE FINALLY STOPPED AND WAS TURNED OFF. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE PAIN TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS SUBJECT TO NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11153718 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Houston, TX
STEERING
Hello, I am the Buyer of the subject Vehicle, Upon doing my research, I found out several reports stating that The subject vehicle's 2.4L engine has manufacturing defect, that causes Head Bolts to get stripped/melt down in to oil causing Engine failures and Life threating risk in the middle of the road.
NHTSA complaint #11739508 — an unverified report by a vehicle owner.
Houston, TX
ENGINE
Hello, I am the Buyer of the subject Vehicle, Upon doing my research, I found out several reports stating that The subject vehicle's 2.4L engine has manufacturing defect, that causes Head Bolts to get stripped/melt down in to oil causing Engine failures and Life threating risk in the middle of the road.
NHTSA complaint #11739508 — an unverified report by a vehicle owner.
Grand Rapids, MICrash
AIR BAGS
My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off
NHTSA complaint #11618886 — an unverified report by a vehicle owner.
Grand Rapids, MICrash
WHEELS
My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off
NHTSA complaint #11618886 — an unverified report by a vehicle owner.
Los Angeles, CA
AIR BAGS
The passenger airbag occupancy sensor in my car has stopped sensing a passenger has been stuck on "OFF" for the past 2-6 months (I believe) even when an adult is sitting in the seat. I don't know exactly when this problem began because there was never any warning light or error message which is a massive safety oversight since I could have been in accident with no knowledge that it wasn't working properly. The car is currently at the dealership and they are telling me it's $1300 to replace the sensor and that there is no way to bypass the sensor and just have it "ON" for the safety of my passenger. There is already a recall for this same system in newer Highlanders, but why is there no support for older Highlanders?
NHTSA complaint #11572352 — an unverified report by a vehicle owner.
at 190,000 milesGarden City, ID
STRUCTURE:BODY:BUMPERS
The contact owns a 2004 Toyota Highlander. The contact stated while driving at an undisclosed speed, the front bumper inadvertently detached. The vehicle was taken to an independent mechanic where it was determined that the front lower bumper covers had been attached with mounting tabs and that the bumper assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 190,000.
NHTSA complaint #11552313 — an unverified report by a vehicle owner.
at 126,000 milesLittleton, CO
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AND PRESSING TO BRAKE PEDAL, THE PEDAL FAILED TO RETURN TO THE IDLE POSITION. THE VEHICLE STABILITY CONTROL MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN DRIVEN TO THE LOCAL DEALER GROOVE TOYOTA LOCATED AT 5460 S BROADWAY, ENGLEWOOD, CO 80113 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 126,000.
NHTSA complaint #11386458 — an unverified report by a vehicle owner.
at 250,000 milesLOS Angeles, CACrash1 injured
VEHICLE SPEED CONTROL
WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE DITCH BECAME AIRBORNE THROUGH A ROD IRON FENCE SHATTERED THE REAR SECOND-ROW RIGHT SIDE WINDOW SPUN OUT , AND CAME TO REST JUST FEET FROM THE SOME PILEINGS. THIS IS THE INFORMATION OF MY DAUGHTER WHOM IS AN OUT OF STATE COLLEGE SENIOR AND VERY SHAKEN UP FROM THIS ORDEAL, THIS HER STATEMENT TO THE BEST OF MY KNOWLEDGE. POSSIBLY THE PLACEMENT OF THE 🚧 COULD HAVE BEEN A CONTRIBUTOR, AND THE UNCONTROLLABLE ACCELERATION. VEHICLE WAS BOUGHT USED A YEAR AGO. CAN YOU HELP UP LEARN WHY?
NHTSA complaint #11355039 — an unverified report by a vehicle owner.
at 250,000 milesLOS Angeles, CACrash1 injured
STEERING
WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE DITCH BECAME AIRBORNE THROUGH A ROD IRON FENCE SHATTERED THE REAR SECOND-ROW RIGHT SIDE WINDOW SPUN OUT , AND CAME TO REST JUST FEET FROM THE SOME PILEINGS. THIS IS THE INFORMATION OF MY DAUGHTER WHOM IS AN OUT OF STATE COLLEGE SENIOR AND VERY SHAKEN UP FROM THIS ORDEAL, THIS HER STATEMENT TO THE BEST OF MY KNOWLEDGE. POSSIBLY THE PLACEMENT OF THE 🚧 COULD HAVE BEEN A CONTRIBUTOR, AND THE UNCONTROLLABLE ACCELERATION. VEHICLE WAS BOUGHT USED A YEAR AGO. CAN YOU HELP UP LEARN WHY?
NHTSA complaint #11355039 — an unverified report by a vehicle owner.
at 250,000 milesLOS Angeles, CACrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE DITCH BECAME AIRBORNE THROUGH A ROD IRON FENCE SHATTERED THE REAR SECOND-ROW RIGHT SIDE WINDOW SPUN OUT , AND CAME TO REST JUST FEET FROM THE SOME PILEINGS. THIS IS THE INFORMATION OF MY DAUGHTER WHOM IS AN OUT OF STATE COLLEGE SENIOR AND VERY SHAKEN UP FROM THIS ORDEAL, THIS HER STATEMENT TO THE BEST OF MY KNOWLEDGE. POSSIBLY THE PLACEMENT OF THE 🚧 COULD HAVE BEEN A CONTRIBUTOR, AND THE UNCONTROLLABLE ACCELERATION. VEHICLE WAS BOUGHT USED A YEAR AGO. CAN YOU HELP UP LEARN WHY?
NHTSA complaint #11355039 — an unverified report by a vehicle owner.
at 170,000 milesSulphur, LACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. UPON APPLYING MINIMAL PRESSURE TO THE ACCELERATOR PEDAL, THE ACCELERATOR PEDAL BECAME STUCK AND THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE, A DUMPSTER, AND ALMOST STRUCK A GROUP OF CHILDREN BEFORE COMING TO A STOP. IN AN ATTEMPT TO STOP THE VEHICLE, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL AND THEN THE BRAKE PEDAL. THE VEHICLE FINALLY STOPPED AND WAS TURNED OFF. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE PAIN TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS SUBJECT TO NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11153718 — an unverified report by a vehicle owner.
at 150,000 milesMarblehead, MA
SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT ASSEMBLY MALFUNCTIONED AND THE FABRIC MATERIAL STRAP BECAME FRAYED AND SHREDDED AT THE BUCKLE LOCATION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (ATLANTIC TOYOTA IN LYNN, MASSACHUSETTS) AND MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11022298 — an unverified report by a vehicle owner.
at 68,000 milesHuntington Beach, CA
UNKNOWN OR OTHER
THE TRANSFER CASE IS LEAKING AFTER ONLY 68000 MILES. THE LEAKING OIL DROPS OVER THE HEATED EXHAUST PIPE WHICH CAUSES FUME IN THE CABIN THROUGH AIR CONDITION AND FAN
NHTSA complaint #11004382 — an unverified report by a vehicle owner.
at 157,489 milesSAN Benito, TX
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOOR. THE TRACTION CONTROL, CHECK ENGINE, VSC, AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V499000 (SERVICE BRAKES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT OBSERVED BRAKE FLUID LEAKING FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,489.
NHTSA complaint #10971175 — an unverified report by a vehicle owner.
at 157,489 milesSAN Benito, TX
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOOR. THE TRACTION CONTROL, CHECK ENGINE, VSC, AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V499000 (SERVICE BRAKES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT OBSERVED BRAKE FLUID LEAKING FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,489.
NHTSA complaint #10971175 — an unverified report by a vehicle owner.
at 157,489 milesSAN Benito, TX
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOOR. THE TRACTION CONTROL, CHECK ENGINE, VSC, AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V499000 (SERVICE BRAKES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT OBSERVED BRAKE FLUID LEAKING FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,489.
NHTSA complaint #10971175 — an unverified report by a vehicle owner.
at 35 milesLakewood, CA
ENGINE
MY TRAC OFF LIGHTS, ENGINE AND OIL LIGHT CAME ON WHEN I WAS DRIVING TO WORK. I WORK FAR FROM HOME SO I TOOK IT TO THE VALVOLINE NEAR MY JOB TO CHECK THE OIL. I DIDN'T WANT TO DRIVE MY CAR HOME IF THERE WAS NO OIL. THEY CHECKED THE OIL, UNDERNEATH MY CAR AND SAID EVERYTHINGWAS FINE AND TO TAKE TO MY MECHANIC TO CHECK THE ENGINE. I TOOK IT TO MY MECHANIC WHO KEPT IT FOR 4 DAYS AND SAID ITS THE OIL SLUGE AND HE WAS TRYING TO SAVE THE ENGINE. MY MECHANIC SAID THEY HAD A LEXUS IN THE WEEK BEFORE WITH THE SAME PROBLEM. I CHECKED ONLINE AND FOUND OUT THERE WAS RECALL FOR THIS PROBLEM IN 2002, AND TOYOTA ONLY CONTACTEDTHE ORIGINAL OWNERS NOT ALL PEOPLE WHO HAD REGISTERED CARS. I BOUGHT THIS SECOND HAND THROUGH CAR MAX IN 2010 AND THIS SHOULD HAVE BEEN CORRECTED THEN. MY CAR HAS 145,000.00.
NHTSA complaint #10954090 — an unverified report by a vehicle owner.
Portland, OR
ENGINE
THE OUTER RING OF THE CRANK SHAFT PULLEY HAS PULLED AWAY FROM THE INNER RING CAUSING DAMAGE TO ALL SYSTEM AND CAN AFFECT STEERING. THIS ALREADY HAS A RECALL FOR MY MAKE, MODEL AND YEAR, BUT NOT FOR MY VIN NUMBER. IT SEEMS STRANGE THAT THIS EXACT SAME THING THAT HAS THE RECALL AFFECTS MY CAR, BUT REPAIR IS NOT COVERED. SHOULD RECALL BE EXPANDED TO INCLUDE OTHER VIN NUMBERS??
NHTSA complaint #10906228 — an unverified report by a vehicle owner.
at 75,222 milesLoomis, CA
ELECTRICAL SYSTEM
THE PASSENGER SIDE IN THE REAR WINDOWS ARE DEFECTIVE. THEY WILL NOT POWER UP OR DOWN THE WINDOWS IN THE BACK OF SUV. ALSO THE FRONT PASSENGER SIDE IS NOW NOT OPERATING UP OR DOWN. THE POWER WINDOW PARTS HAVE FAILED TWO YEARS AGO, AND NOW IT'S HAPPENING AGAIN. THIS 2004 SHOULD BE INCLUDED IN THE OTHER RECALLS ON NEWER MODELS.
NHTSA complaint #10884668 — an unverified report by a vehicle owner.
at 123,000 milesNorwalk, CT
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE REQUIRED GREATER EFFORT TO STEER. WHILE STEERING THE VEHICLE, THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE STEERING INTERMEDIATE STAFF ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
NHTSA complaint #10883405 — an unverified report by a vehicle owner.
at 192,000 milesBreaux Bridge, LA
AIR BAGS
THIS HAS BEEN GOING ON FOR TWO DAYS NOW. THERE IS A BUZZING LIKE SOMETHING IS MALFUNCTIONING ON MY PASSENGER SIDE COMING FROM THE DASH I BROUGHT THE VEHICLE TO PEP BOYS AND THEY SAID THAT MY AIR BAG IS MALFUNCTIONING. IS RESULT OF THIS MY JOB WON'T LET ME DRIVE PATIENTS BECAUSE OF THE DANGER. THIS REALLY NEEDS TO BE FIXED. I KNOW FOR A FACT IT'S THE AIRBAG BECAUSE TOYOTA TOLD WHEN I BROUGHT IT THERE BECAUSE PEP BOYS TOLD GO TO THE DEALERSHIP FOR THEM TO CONFIRM AND IT WAS!. THIS HAPPENS IN MOTION AND A LITTLE WHILE IN MOTION. WHEN IT IS HUMID OUTSIDE THE BUZZING IS EVEN WORSER TO WHERE THE SIDE PANEL VY DRIVERS LEFT LEG VIBRATE.
NHTSA complaint #10872252 — an unverified report by a vehicle owner.
Baldosta, GACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2004 TOYOTA HIGHLANDER. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED TO APPROXIMATELY 75 MPH. THE VEHICLE CRASHED INTO AN OAK TREE. THE CONTACT WAS KNOCKED UNCONSCIOUS AND TAKEN TO THE HOSPITAL. THE CONTACT SUSTAINED KNEE, BACK, SHOULDER, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10861258 — an unverified report by a vehicle owner.
at 110,000 milesModesto, CA
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ABOUT 15 MPH ON A CITY STREETAND THE VSC INDICATOR LIGHT CAME ON AND THE VEHICLE STARTED BREAKING ON ITS OWN. A LOUD SCRAPPING SOUND WAS HEARD. IT WAS ABOUT 70DEGREES AND SUNNY AND THE CAR THOUGHT I WAS GOING DOWN A SLIPPERY SLOPE. I STOPPED THE VEHICLE. EVERY TIME I GOT ABOVE 8-10 MPH THE LIGHT WOULD COME ON AND THE CARE WOULD START BREAKING BECOMING UNABLE TO DRIVE.
NHTSA complaint #10854642 — an unverified report by a vehicle owner.
at 143,000 milesAlbuquerque, NM
ELECTRONIC STABILITY CONTROL (ESC)
IN FEB 2005 WHILE DOING ABOUT 30 MPH THE VSC LIGHT CAME ON AND STARTED BRAKING, ON IT'S OWN, TO THE RIGHT MAKING IT ALMOST IMPOSSIBLE TO DRIVE. THE NEXT MORNING THE CAR WAS TOWED TO THE TOYOTA DEALER. THE CAR DISPLAYED NO CODES AND THEY SAID THAT THEY HAD CALIBRATED THE STEERING ANGLE SENSOR. WE HAD NO FURTHER PROBLEMS UNTIL MAR 24, 2016. THIS TIME THE VSC INDICATOR CAME ON AT ABOUT 40 MPH. IF I SLOWED DOWN TO ABOUT 20 MPH THE INDICATOR WOULD GO OFF. WE WERE ABLE TO DRIVE THE CAR HOME BUT THE CAR BRAKED, ON IT'S OWN, SEVERAL TIMES. WE HAVE AN APPOINTMENT WITH THE TOYOTA DEALER. I'M AFRAID THAT THE EXPENSE TO REPAIR IT MAY COME CLOSE TO WHAT THE CAR IS WORTH. NHTSA NEEDS TO WAKE UP AND INVESTIGATE THIS ISSUE. IT'S BEEN GOING ON FOR A LONG TIME. THIS PROBLEM COULD RESULT IN A SERIOUS ACCIDENT IF IT OCCURRS AT HIGHWAY SPEEDS. I CAN'T IMAGINE WHAT WOULD HAPPEN IF THE CAR BRAKES ON IT'S OWN AT 75 MPH.
NHTSA complaint #10852145 — an unverified report by a vehicle owner.
at 163,000 milesBelmont, CACrash3 injured45 killed
AIR BAGS
CAR IN MOTION @45 MILES AN HOUR AT 8AM 12/29/14. DRIVER LOST CONSCIOUSNESS DUE TO MEDICAL EVENT, WHICH RESULTED IN AUTO RUNNING OFF ROAD AFTER HITTING CURB AND SIDEWALK, THEN HITTING A ROADSIDE FENCE AT AN ESTIMATED 45 MPH. THE CAR THEN ROLLED AND LANDED ON ROOF. DRIVER WAS SEAT-BELTED. NONE OF THE AIRBAGS DEPLOYED DURING THE COLLISION. DRIVER SUFFERED TRAUMA TO HEAD AND OTHER INJURIES. CAR WAS RATED BY INSURER AS COMPLETELY TOTALED.
NHTSA complaint #10821589 — an unverified report by a vehicle owner.