These tires were purchased brand new and installed at Pep Boys on March 24th. By the 15th of this month—less than a month later—one of the tires had developed a bulge on its sidewall.bubbling on the tire sidewall . However, neither the manufacturer (Toyo) nor the retailer (Pep Boys) has been willing to take responsibility for the issue, refusing to process a return, issue a refund, or address the quality defect. I have clear photographic evidence demonstrating that this is undeniably a product quality issue!
NHTSA complaint #11733091 — an unverified report by a vehicle owner.
The contact owns a 2024 Toyota Prius Hybrid equipped with Bridgestone Tires, Tire Line: Ecopia EP422, Tire Size: 195/60/R17, DOT Number: Y9CDCJTX. The contact stated that while the vehicle was in for routine maintenance, during the tire rotation, the mechanic discovered that one of the front tires had developed a bubble on the sidewall. The contact was advised that the tire was unsafe to use and recommended that the tire be replaced. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 10,400. The VIN was not available.
NHTSA complaint #11719028 — an unverified report by a vehicle owner.
The contact owns a 2023 Toyota Prius equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: 1ELUK0DDB. The contact stated that while driving approximately 5 - 10 MPH in a parking lot, a piece of metal slashed the passenger’s side front tire. There were no warning lights illuminated. The contact was unable to use the tire puncture repair kit to repair the tire. The vehicle was taken to the local dealer, who was unable to repair the tire. The mechanic determined that the tire and wheel needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided a refund. The tire was mailed to the manufacturer. The tire and vehicle failure mileage was unknown.
NHTSA complaint #11681786 — an unverified report by a vehicle owner.
On three of the four tires at different times the tires were separating. They had bulges in the tire. Caused extreme vibration and noise. The last tire was today with 22k miles. The other two were a year ago with 15k miles. I’ve had to replace all 4 tires
NHTSA complaint #11660790 — an unverified report by a vehicle owner.
After an Interstate highway drive and when then discovering my tire had been punctured by a screw or other object, but with still enough air in the tire to drive to a tire repair facility, I drove to have the puncture repaired. On repairing the puncture of the 185/65R15 tire, the repairman observed a portion of the tire’s steel belt to be visible on the inside of the tire. An immediate replacement of the tire was recommended, but this facility did not have an identical tire to provide. The facility emailed me a picture of the protruding steel belt. This writer has twice reported the matter to the tire’s manufacturer, but still no response since the first report on 09/24/2024. No party other than the tire repair facility has inspected the tire. This writer has recognized no noticeable effect of the defect, but the repair facility stated it could cause a blowout at any time.
NHTSA complaint #11617019 — an unverified report by a vehicle owner.
The contact owns a 2023 Toyota Prius equipped with Michelin Tires, Tire Line: Primacy Season, Tire Size: 195/50/R19, DOT Number: (NA). The contact stated that while driving approximately 25 MPH on several occasions, the four tires experienced blowouts. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the driver's side rear tire needed to be replaced due to a sidewall failure. The tires were replaced with another brand. The vehicle was taken to another local dealer, Grieco Toyota (415 Taunton Ave., East Providence, RI 02914), who replaced the driver's side front and front passenger tires. The vehicle was taken to an independent mechanic, who replaced the rear passenger’s side tire. The manufacturer was not contacted. The failure mileage was approximately 6,200. The tire failure mileage was approximately 6,200. The VIN was not available.
NHTSA complaint #11587249 — an unverified report by a vehicle owner.
This complete set of Dunlop Enasave 01 A/S 195 / 65 R 15 91S tires has failed in a short span of time. At the beginning of October, we noticed a slight warbling while driving at any speed. An inspection by Les Schwab tires revealed exposed steel belting on the inside of one of the tires, although a quick check found all four tires were failing. A subsequent inspection by our local Toyota dealership found the same problem, with the additional information that the cords had snapped on all four tires. It is relevant to note that these tires only have 44K miles on them, and that the vehicle is garage kept and not exposed to abnormal conditions.
NHTSA complaint #11554546 — an unverified report by a vehicle owner.
Re: Front left and right Toyo Tires (195/65R15 ) Having passed MA state inspection at the end of August my husband and I headed out for a 500 mile road trip. I purposely went back to the station that did the inspection and asked if the tires looked okay for this trip. I was assured they would be fine. But 100 miles into the trip the front end was shimmying so badly my husband's leg in the passenger seat was vibrating. He didn't sleep that night and said, "I think we should look into new tires if we're going to continue." I found a Town Fair Tire store in Northhampton, MA and booked an appointment. On arrival one of the specialists came out to inspect the tires I wanted to change out and he stopped in his tracks to shake his head in disbelief. His words were, "You have been driving on secondary rubber and just last evening a woman was towed in with her Prius, same year, same mileage but she had blown a tire because of the poor tread." That was all I had to hear. It would be different if it was just me but here were two of us with 34,000 miles on our Prius' and horribly worn out tires. What's the likelihood of that? I am sick thinking that Toyota stuck such cheap tires on a car which could have threatened our lives. Greed is what drives these decisions and it has to stop!
NHTSA complaint #11545467 — an unverified report by a vehicle owner.
Re: Front left and right Toyo Tires (195/65R15 ) Having passed MA state inspection at the end of August my husband and I headed out for a 500 mile road trip. I purposely went back to the station that did the inspection and asked if the tires looked okay for this trip. I was assured they would be fine. But 100 miles into the trip the front end was shimmying so badly my husband's leg in the passenger seat was vibrating. He didn't sleep that night and said, "I think we should look into new tires if we're going to continue." I found a Town Fair Tire store in Northhampton, MA and booked an appointment. On arrival one of the specialists came out to inspect the tires I wanted to change out and he stopped in his tracks to shake his head in disbelief. His words were, "You have been driving on secondary rubber and just last evening a woman was towed in with her Prius, same year, same mileage but she had blown a tire because of the poor tread." That was all I had to hear. It would be different if it was just me but here were two of us with 34,000 miles on our Prius' and horribly worn out tires. What's the likelihood of that? I am sick thinking that Toyota stuck such cheap tires on a car which could have threatened our lives. Greed is what drives these decisions and it has to stop!
NHTSA complaint #11545467 — an unverified report by a vehicle owner.
The contact owns a 2016 Toyota Prius equipped with Cooper Tires, Tire Line: Mastercraft, Tire Size: 195/65/15, DOT Number: (Not Available). The contacted stated that while driving approximately 65 MPH, the vehicle began to violently shake and vibrated. After stopping to inspect the vehicle, it was discovered that the passenger’s side rear tire had experienced sidewall steel belt separation. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was approximately 20,000.
NHTSA complaint #11515151 — an unverified report by a vehicle owner.
Tires losing air and noticed the rubber breaking down and separating from the sidewall on all four tires. Took into Evans dealership and they informed us the tires were a safety issue and tried to sell new tires. They told us the tires were made in 93 but we bought in 2016, so we looked up and DOT number on tire (only had u093). The service tech did not understand the DOT numbers since it was missing the last four numbers. They do have a date on the paperwork U09304160416 The tires only have approximately 25, 000 miles and car is garage kept. Rubber should not be breaking down. What can we do? We had no idea about the date until they pointed it out. Legally these tires are a safety issue. Tires P 195/60R15
NHTSA complaint #11496943 — an unverified report by a vehicle owner.
Ballooning on side wall of tire. When brought to dealer, they indicated that three other tires had same problem but not as obvious. Car had only 24k miles, with half these on these tires (rest on snow tires). Dealer reported that this was a serious danger.
NHTSA complaint #11469447 — an unverified report by a vehicle owner.
PURCHASED 4 TRAVELSTAR UN99 205/55R16 91V STEEL BELTED RADIAL TIRES PROFESSIONALLY INSTALLED. IN LESS THAN 20 MILES OF DRIVING, NOTICED BULGE ON FRONT DRIVER OUTER SIDEWALL, DRIECTLY ABOVE THE VALVE STEM. NO DAMAGE TO RIM, NOTHING WAS RUN OVER OR HIT. SELLER OF TIRES WAS AUTOPLICITY REFUSES TO DO ANYTHING, CITING THAT A BULGE ON THE SIDEWALL USUALLY OCCURS DUE TO A POSSIBLE ROAD HAZARD, IMPROPER INFLATION, EXCESSIVE LOAD IMPACT, OR AN INSTALLERS ERROR AND IS NOT COVERED UNDER THE WARRANTY. THE SELLER DID NOT ASK FOR ANY PHOTOS PRIOR TO MAKING THIS DECISION. WE HAVECONTACTED AMAZON.COM, WHOM WAS THE DISTRIBUTOR FOR AUTOBLICITY. SHOULD THIS TIRE FAIL, THERE WOULD BE A LOSS OF CONTROL DUE TO ITS LOCATION OF THE FRONT DRIVERS SIDE. THIS WOULD PUT BOTH THE DRIVER AND OTHER PERSONS IN THE AREA AT RISK. THIS BATCH OF TIRES NEEDS TO BE RECALLED.
NHTSA complaint #11463673 — an unverified report by a vehicle owner.
PURCHASED 4 TRAVELSTAR UN99 205/55R16 91V STEEL BELTED RADIAL TIRES PROFESSIONALLY INSTALLED. IN LESS THAN 20 MILES OF DRIVING, NOTICED BULGE ON FRONT DRIVER OUTER SIDEWALL, DRIECTLY ABOVE THE VALVE STEM. NO DAMAGE TO RIM, NOTHING WAS RUN OVER OR HIT. SELLER OF TIRES WAS AUTOPLICITY REFUSES TO DO ANYTHING, CITING THAT A BULGE ON THE SIDEWALL USUALLY OCCURS DUE TO A POSSIBLE ROAD HAZARD, IMPROPER INFLATION, EXCESSIVE LOAD IMPACT, OR AN INSTALLERS ERROR AND IS NOT COVERED UNDER THE WARRANTY. THE SELLER DID NOT ASK FOR ANY PHOTOS PRIOR TO MAKING THIS DECISION. WE HAVECONTACTED AMAZON.COM, WHOM WAS THE DISTRIBUTOR FOR AUTOBLICITY. SHOULD THIS TIRE FAIL, THERE WOULD BE A LOSS OF CONTROL DUE TO ITS LOCATION OF THE FRONT DRIVERS SIDE. THIS WOULD PUT BOTH THE DRIVER AND OTHER PERSONS IN THE AREA AT RISK. THIS BATCH OF TIRES NEEDS TO BE RECALLED.
NHTSA complaint #11463673 — an unverified report by a vehicle owner.
PURCHASED 4 TRAVELSTAR UN99 205/55R16 91V STEEL BELTED RADIAL TIRES PROFESSIONALLY INSTALLED. IN LESS THAN 20 MILES OF DRIVING, NOTICED BULGE ON FRONT DRIVER OUTER SIDEWALL, DRIECTLY ABOVE THE VALVE STEM. NO DAMAGE TO RIM, NOTHING WAS RUN OVER OR HIT. SELLER OF TIRES WAS AUTOPLICITY REFUSES TO DO ANYTHING, CITING THAT A BULGE ON THE SIDEWALL USUALLY OCCURS DUE TO A POSSIBLE ROAD HAZARD, IMPROPER INFLATION, EXCESSIVE LOAD IMPACT, OR AN INSTALLERS ERROR AND IS NOT COVERED UNDER THE WARRANTY. THE SELLER DID NOT ASK FOR ANY PHOTOS PRIOR TO MAKING THIS DECISION. WE HAVECONTACTED AMAZON.COM, WHOM WAS THE DISTRIBUTOR FOR AUTOBLICITY. SHOULD THIS TIRE FAIL, THERE WOULD BE A LOSS OF CONTROL DUE TO ITS LOCATION OF THE FRONT DRIVERS SIDE. THIS WOULD PUT BOTH THE DRIVER AND OTHER PERSONS IN THE AREA AT RISK. THIS BATCH OF TIRES NEEDS TO BE RECALLED.
NHTSA complaint #11463673 — an unverified report by a vehicle owner.
The rear passenger Dunlop Enasave 01 AS 195/65R15 tire on my 2022 AWD model Prius blew while I was driving 50 MPH down a residential highway. I ran over nothing, and the tire tread was completely separated from the rest of the tire and rim.
NHTSA complaint #11441077 — an unverified report by a vehicle owner.
I was making a left turn into my subdivision after a full stop. My speed was no more than 5 MPH. The Toyota dealer informed me that the sidewall had blown and was not repairable. They had no definitive cause as to why the tire blew. The tire was retained by the dealer. The tire size is P 195/65R15 and is a Toyo NanoEnergy A41 Tire. It was original equipment on the Toyota Prius as built in Japan. I have found that the tire has no manufacturer's warranty. I just returned from a vacation three days ago driving from Hilton Head Island, SC. Had this happened on the interstate system, the results to me, my wife, or other drivers could have been very different. To the best of my knowledge, the tire has not been inspected by any party. I was not given any tire DOT information on the new tire.
NHTSA complaint #11428132 — an unverified report by a vehicle owner.
DRIVING ON THE FREEWAY HOME HEARD A STRANGE NOISE, PULLED OVER TO CHECK AND THOUGHT I HAD BLOWN A TIRE SOMEHOW. WHEN CLOSELY INSPECTING TIRE TREADING THE CENTER OF THE TIRE COMPLETELY CAME OFF IN A PERFECT CIRCLE WHEN DRIVING. TOOK TIRE TO COSTCO WHERE TIRES WERE PURCHASED LESS THAN A YEAR A AGO (8/24/18) WAS INFORMED ITS A MANUFACTURER'S DEFECT. HAD TO PAY FOR A NEW TIRE. IT WAS ALSO DISCOVERED THAT PASSENGER BACK TIRE HAD A WHOLE IN IT WHICH WAS MISSED WHEN I TOOK CAR IN FOR TIRE INSPECTION.
NHTSA complaint #11241659 — an unverified report by a vehicle owner.
TIRE BLEW OUT ON THE FREEWAY WITHOUT WARNING. IT WAS A GENERAL ALTIMAX RT43 SIZE 195/65 15.WITH ABOUT 9300 MILES ON IT. TIRE HAS SEVERAL BLOWN OUT SECTION IN THE SIDEWALL.
NHTSA complaint #11144228 — an unverified report by a vehicle owner.
I HAVE MILESTAR MS 932 SPORT TIRES 185/65R15 ON MY PRIUS TOYOTA06 VEHICLE I RECENTLY HAD ONE OF THESE TIRES SEPARATE ON ME ,THE( STEEL BELT). IT HAD A LARGE LUMP IN THE TREAD AREA WHICH MOST DEFINITELY WOULD HAVE EXPLODED IF I DIDNT STOP AND GET IT REPLACED. TWO MONTHS LATER I EXPERIENCED THE SAME THING WITH ANOTHER TIRE ONE THE SAME VEHICLE . ALL TIRES WERE PURCHASED FROM THE SAME COMPANY AT FIRST THOUGHT I SUSPECTED JUST A BAD TIRE BUT THIS HAPPENING TWICE TO ME SHOWS THAT IT MUST BE A GREATER DEFECT PROBLEM THE TIRES HAVE APPROXIMATELY 27000 ON THEM . THEY ARE SUPPOSED TO BE 60000 TIRES THESE ARE WELL CARED FOR TIRES AND HAVE NOT BEEN SUBJECTED TO ABUSE OR ANY REPAIRS. ID NUMBER ON THE FIRST TIRE THAT FAILED IS 04CH514A124
NHTSA complaint #11132248 — an unverified report by a vehicle owner.