FaultScore

FaultScore report

2020 Toyota Yaris problems

Owners have filed 16 complaints about the 2020 Toyota Yaris with NHTSA between 2020 and 2024. The largest single group is the engine & cooling. Across this model's run it ranks 11 of 11 worst.

A

FaultScore 24/100

Higher is worse. Measured against the other years of the Toyota Yaris.

How this is worked out

The numbers

16

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

6,000 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 8 vs 50 Severity 0 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 8
Against the median year of the Toyota Yaris. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2020 compares with every other Toyota Yaris

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 Toyota Yaris

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 3 18.8%

Median failure at 3,500 miles

Fuel & Propulsion 3 18.8%

Median failure at 8,000 miles

Engine & Cooling 3 18.8%

Median failure at 3,500 miles

Acceleration & Cruise Control 2 12.5%
Electrical System 2 12.5%

Median failure at 6,000 miles

Driver Assist & Collision Avoidance 1 6.3%
Seat Belts 1 6.3%

Median failure at 6,000 miles

Brakes 1 6.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2020 peak 3 Sep 2024

Recalls on the 2020 Toyota Yaris

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021491 881 units in Canada

Fuel System

Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Vega Baja, PR

VEHICLE SPEED CONTROL

The vehicle do unnecessary abrupt breaking in the highway when the road are reduced due to reparation. In addition in two times, when I tried to park to my garage in the back of other vehicle the breaking system related to collision is activate. This area of my garage is an inclined drive way zone and I put the vehicle back to other. In occasions when I go out to my residence, I need to go thru a control system that content a electrical barrier (electric arm), and around 4 or 5 times, when I close to this area the car did a hard stop, and the collision red light turned on with a beep sound, the same indication when the car activate the breaking system in the highway and when I try to park in some times to my garage. The most critical issue is when hard stooping in the highway due to in these times the other vehicles claimed me why reason I stopping without any reason, and them are very close to collision the back of my car. When this happen the sound of the tires of my car can be ear clearly the hard stopping. I very disappointment and very scare this defect was and will be in danger my life, due to the dealer retailer that I buy my car don't found any issue after my notification and I had no choice open a case directly with the Toyota, and now the dealer retailer will do an a correct inspection but I need to pay for this, is incredible due to my 2020 car only have 18,000 used miles.

NHTSA complaint #11616413 — an unverified report by a vehicle owner.

Vega Baja, PR

SERVICE BRAKES

The vehicle do unnecessary abrupt breaking in the highway when the road are reduced due to reparation. In addition in two times, when I tried to park to my garage in the back of other vehicle the breaking system related to collision is activate. This area of my garage is an inclined drive way zone and I put the vehicle back to other. In occasions when I go out to my residence, I need to go thru a control system that content a electrical barrier (electric arm), and around 4 or 5 times, when I close to this area the car did a hard stop, and the collision red light turned on with a beep sound, the same indication when the car activate the breaking system in the highway and when I try to park in some times to my garage. The most critical issue is when hard stooping in the highway due to in these times the other vehicles claimed me why reason I stopping without any reason, and them are very close to collision the back of my car. When this happen the sound of the tires of my car can be ear clearly the hard stopping. I very disappointment and very scare this defect was and will be in danger my life, due to the dealer retailer that I buy my car don't found any issue after my notification and I had no choice open a case directly with the Toyota, and now the dealer retailer will do an a correct inspection but I need to pay for this, is incredible due to my 2020 car only have 18,000 used miles.

NHTSA complaint #11616413 — an unverified report by a vehicle owner.

Vega Baja, PR

FORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle do unnecessary abrupt breaking in the highway when the road are reduced due to reparation. In addition in two times, when I tried to park to my garage in the back of other vehicle the breaking system related to collision is activate. This area of my garage is an inclined drive way zone and I put the vehicle back to other. In occasions when I go out to my residence, I need to go thru a control system that content a electrical barrier (electric arm), and around 4 or 5 times, when I close to this area the car did a hard stop, and the collision red light turned on with a beep sound, the same indication when the car activate the breaking system in the highway and when I try to park in some times to my garage. The most critical issue is when hard stooping in the highway due to in these times the other vehicles claimed me why reason I stopping without any reason, and them are very close to collision the back of my car. When this happen the sound of the tires of my car can be ear clearly the hard stopping. I very disappointment and very scare this defect was and will be in danger my life, due to the dealer retailer that I buy my car don't found any issue after my notification and I had no choice open a case directly with the Toyota, and now the dealer retailer will do an a correct inspection but I need to pay for this, is incredible due to my 2020 car only have 18,000 used miles.

NHTSA complaint #11616413 — an unverified report by a vehicle owner.

Humble, TX

UNKNOWN OR OTHER

This 2020 Yaris is registered to me but driven by my daughter to her workplace less that 3 miles away. The first incident involved the engine laboring to start and when she came home, the battery was dead. I was able to re-charge the battery at home but 2 days later, the car would not start at home. I have an auto engine scanner that registered a P2610 code stating "an Engine Control Module, ECM/PCM Engine Off Timer Performance". The battery had been completely drained of its liquid. This is a safety hazard that could have stranded my daughter as she sometimes drives to Houston which is about 30 miles away. I researched this code and found that the NHTSA has previously issued notices on these problems. We need help getting it resolved.Car is available for inspection.

NHTSA complaint #11544389 — an unverified report by a vehicle owner.

Humble, TX

ELECTRICAL SYSTEM

This 2020 Yaris is registered to me but driven by my daughter to her workplace less that 3 miles away. The first incident involved the engine laboring to start and when she came home, the battery was dead. I was able to re-charge the battery at home but 2 days later, the car would not start at home. I have an auto engine scanner that registered a P2610 code stating "an Engine Control Module, ECM/PCM Engine Off Timer Performance". The battery had been completely drained of its liquid. This is a safety hazard that could have stranded my daughter as she sometimes drives to Houston which is about 30 miles away. I researched this code and found that the NHTSA has previously issued notices on these problems. We need help getting it resolved.Car is available for inspection.

NHTSA complaint #11544389 — an unverified report by a vehicle owner.

Humble, TX

ENGINE

This 2020 Yaris is registered to me but driven by my daughter to her workplace less that 3 miles away. The first incident involved the engine laboring to start and when she came home, the battery was dead. I was able to re-charge the battery at home but 2 days later, the car would not start at home. I have an auto engine scanner that registered a P2610 code stating "an Engine Control Module, ECM/PCM Engine Off Timer Performance". The battery had been completely drained of its liquid. This is a safety hazard that could have stranded my daughter as she sometimes drives to Houston which is about 30 miles away. I researched this code and found that the NHTSA has previously issued notices on these problems. We need help getting it resolved.Car is available for inspection.

NHTSA complaint #11544389 — an unverified report by a vehicle owner.

Clermont, FL

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Toyota Yaris. The contact received a notification for NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11444019 — an unverified report by a vehicle owner.

Reno, NV

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Toyota Yaris. The contact received notification of NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact they did not know when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11443092 — an unverified report by a vehicle owner.

at 8,000 miles Brooklyn, NY

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Toyota Yaris. The contact received notification of NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was bucking and jerking while driving at slower speeds. The contact stated that also that while depressing the accelerator pedal, the vehicle failed to respond. Additionally, while depressing the accelerator pedal to the flooring, the vehicle made an abnormal growling sound. The approximate failure mileage was 8,000. VIN tool confirms parts are not available.

NHTSA complaint #11438478 — an unverified report by a vehicle owner.

Hammond, WI

VEHICLE SPEED CONTROL

i was at a stop light waiting for a left turn. there was a truck in front of me. the light turned green. the truck drove forward and was beginning to turn. there was a car space between me and the truck. i accelerated to turn and within a few seconds i felt the anti lock brakes activate, car stopped the engine shut off. i had to put the car in park and restart the engine. its a good thing there wasnt a car behind me.

NHTSA complaint #11433853 — an unverified report by a vehicle owner.

Hammond, WI

UNKNOWN OR OTHER

i was at a stop light waiting for a left turn. there was a truck in front of me. the light turned green. the truck drove forward and was beginning to turn. there was a car space between me and the truck. i accelerated to turn and within a few seconds i felt the anti lock brakes activate, car stopped the engine shut off. i had to put the car in park and restart the engine. its a good thing there wasnt a car behind me.

NHTSA complaint #11433853 — an unverified report by a vehicle owner.

Monroe Twp., NJ

ENGINE

THE OWNERS MANUAL CAPACITIES FOR AN OIL CHANGE WITH FILTER CALLS FOR 4.4QTS. WHEN THIS AMOUNT OF OIL IS USED AND THE PROPER INSTRUCTIONS ARE FOLLOWED AS PER THE SAME MANUAL TO CHECK THE LEVEL WITH THE DIPSTICK IT SHOWS THAT IT IS OVERFILLED BY CLOSE TO 1QT. THE DEALERSHIP CAN'T EXPLAIN IT NOR CAN TOYOTA. I TRULY BELIEVE THAT THIS COULD CAUSE EITHER PREMATURE ENGINE FAILURE OR POSSIBLY AN ENGINE FIRE BECAUSE OF THIS DESIGN FLAW.

NHTSA complaint #11405045 — an unverified report by a vehicle owner.

at 3,500 miles West Lafayette, IN

UNKNOWN OR OTHER

I HAVE A 2020 TOYOTA YARIS WITH 3500 MILES THAT HAS AN INTENSE AND REPEATED VIBRATION PROBLEM THAT STARTED APPEARING 9 MONTHS AFTER I BOUGHT THE CAR NEW. WHEN I COME FULLY TO A STOP, SOMETIMES THE CAR WILL VIBRATE INTENSELY LIKE A MASSAGE CHAIR. THE VIBRATION CAN BE FELT THROUGHOUT - IN SEATS, STEERING WHEEL, DASH, BRAKE PEDAL, EVEN THE DOORS AND WINDOWS. THE VIBRATION IS SO INTENSE IT CAN BE VISUALLY SEEN. WHEN I LOOK UNDER THE HOOD, THE ENGINE IS SHAKING INTENSELY. HOWEVER, THE PROBLEM ONLY HAPPENS IN DRIVE/REVERSE AND WHEN STOPPED. IF THE CAR IS IN PARK/NEUTRAL, OR WHEN THE CAR IS MOVING, IT DOES NOT VIBRATE. THE VIBRATION COMES BACK WHEN PUT BACK INTO DRIVE/REVERSE. THE VIBRATION ONLY HAPPENS ONCE THE CAR IS WARM. CAR VIBRATES AT 500 RPM. WHEN RPM GOES UP TO 600 OR MORE, IT STOPS VIBRATING. IT ALSO STOPS VIBRATING IF THE A/C COMPRESSOR IS TURNED ON (RPMS RISING). AN INDEPENDENT MECHANIC DIAGNOSED THE PROBLEM TO BE A LOW IDLE BECAUSE IDLE RPMS WERE TOO LOW (NOT A ROUGH IDLE). I WENT TO THE TOYOTA DEALERSHIP 4 TIMES TO FIX THE PROBLEM. THEY WERE ABLE TO REPLICATE THE PROBLEM AND FILM IT HAPPENING BUT WERE NOT ABLE TO FIX IT. THE DEALERSHIP HAS CHECKED OTHER CARS FOR THE PROBLEM; THEY FIRST TOLD ME THAT MY YARIS IS THE ONLY ONE WITH THAT PROBLEM, THEN THEY CHANGED THEIR STATEMENT AND SAID "3 OTHER YARIS AT OTHER DEALERSHIPS ALSO HAD THAT PROBLEM, BUT IT IS LIKE 3 OUT OF 30,000 YARIS". THIS MEANS THAT THE VIBRATION PROBLEM IS NOT NORMAL FOR THIS CAR AND A FEW OF THESE CARS ARE DEFECTIVE (WITH MINE BEING ONE OF THEM). I WENT TO THE DEALERSHIP 4 SEPARATE TIMES REGARDING THIS ISSUE BUT THEY REFUSED OR GAVE ME AN EXCUSE, SAID THEY COULDN'T FIX IT, COULDN'T REPLICATE THE PROBLEM, ETC. MY CAR ONLY HAS 3,500 MILES AND THIS IS UNACCEPTABLE FOR A NEW CAR. TOYOTA SHOULD ACKNOWLEDGE THIS PROBLEM AND FIND AN EFFECTIVE REMEDY, TAKE THIS CAR BACK, OR COMPENSATE THE OWNER.

NHTSA complaint #11395251 — an unverified report by a vehicle owner.

at 3,500 miles West Lafayette, IN

ENGINE

I HAVE A 2020 TOYOTA YARIS WITH 3500 MILES THAT HAS AN INTENSE AND REPEATED VIBRATION PROBLEM THAT STARTED APPEARING 9 MONTHS AFTER I BOUGHT THE CAR NEW. WHEN I COME FULLY TO A STOP, SOMETIMES THE CAR WILL VIBRATE INTENSELY LIKE A MASSAGE CHAIR. THE VIBRATION CAN BE FELT THROUGHOUT - IN SEATS, STEERING WHEEL, DASH, BRAKE PEDAL, EVEN THE DOORS AND WINDOWS. THE VIBRATION IS SO INTENSE IT CAN BE VISUALLY SEEN. WHEN I LOOK UNDER THE HOOD, THE ENGINE IS SHAKING INTENSELY. HOWEVER, THE PROBLEM ONLY HAPPENS IN DRIVE/REVERSE AND WHEN STOPPED. IF THE CAR IS IN PARK/NEUTRAL, OR WHEN THE CAR IS MOVING, IT DOES NOT VIBRATE. THE VIBRATION COMES BACK WHEN PUT BACK INTO DRIVE/REVERSE. THE VIBRATION ONLY HAPPENS ONCE THE CAR IS WARM. CAR VIBRATES AT 500 RPM. WHEN RPM GOES UP TO 600 OR MORE, IT STOPS VIBRATING. IT ALSO STOPS VIBRATING IF THE A/C COMPRESSOR IS TURNED ON (RPMS RISING). AN INDEPENDENT MECHANIC DIAGNOSED THE PROBLEM TO BE A LOW IDLE BECAUSE IDLE RPMS WERE TOO LOW (NOT A ROUGH IDLE). I WENT TO THE TOYOTA DEALERSHIP 4 TIMES TO FIX THE PROBLEM. THEY WERE ABLE TO REPLICATE THE PROBLEM AND FILM IT HAPPENING BUT WERE NOT ABLE TO FIX IT. THE DEALERSHIP HAS CHECKED OTHER CARS FOR THE PROBLEM; THEY FIRST TOLD ME THAT MY YARIS IS THE ONLY ONE WITH THAT PROBLEM, THEN THEY CHANGED THEIR STATEMENT AND SAID "3 OTHER YARIS AT OTHER DEALERSHIPS ALSO HAD THAT PROBLEM, BUT IT IS LIKE 3 OUT OF 30,000 YARIS". THIS MEANS THAT THE VIBRATION PROBLEM IS NOT NORMAL FOR THIS CAR AND A FEW OF THESE CARS ARE DEFECTIVE (WITH MINE BEING ONE OF THEM). I WENT TO THE DEALERSHIP 4 SEPARATE TIMES REGARDING THIS ISSUE BUT THEY REFUSED OR GAVE ME AN EXCUSE, SAID THEY COULDN'T FIX IT, COULDN'T REPLICATE THE PROBLEM, ETC. MY CAR ONLY HAS 3,500 MILES AND THIS IS UNACCEPTABLE FOR A NEW CAR. TOYOTA SHOULD ACKNOWLEDGE THIS PROBLEM AND FIND AN EFFECTIVE REMEDY, TAKE THIS CAR BACK, OR COMPENSATE THE OWNER.

NHTSA complaint #11395251 — an unverified report by a vehicle owner.

at 6,000 miles Prescott Valley, AZ

SEAT BELTS

TL* THE CONTACT OWNS A 2020 TOYOTA YARIS. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE FRONT PASSENGER'S SEAT BELT FAILED TO SECURELY FASTEN INTO THE BUCKLE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE MIRROR COVER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT WITHIN THE DASHBOARD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT INCLUDED.

NHTSA complaint #11328487 — an unverified report by a vehicle owner.

at 6,000 miles Prescott Valley, AZ

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2020 TOYOTA YARIS. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE FRONT PASSENGER'S SEAT BELT FAILED TO SECURELY FASTEN INTO THE BUCKLE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE MIRROR COVER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT WITHIN THE DASHBOARD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT INCLUDED.

NHTSA complaint #11328487 — an unverified report by a vehicle owner.