53 of the
945 complaints filed about the Volkswagen Touareg
are about the airbag system —
6% of everything owners reported.
The worst model year for it is 2004.
The contact owns a 2006 Volkswagen Touareg. The contact stated while driving at approximately 40 MPH, the passenger’s side front side air bag and the passenger’s side rear side air bag independently deployed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle had stalled after the air bags had deployed. The contact was unable to restart the vehicle. The contact stated that after several attempts, the vehicle was towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,000.
NHTSA complaint #11605170 — an unverified report by a vehicle owner.
The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11567556 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2012 Volkswagen Touareg. The contact stated that the driver’s side seat belt unintendedly unlatched while driving at various speeds. Additionally, the contact stated that the clockspring was defective, causing several failures with the vehicle. The contact stated while tilting the steering wheel, the vehicle drifted away from the intended direction and the windshield wipers would activate to the fastest speed with windshield washer fluid spraying onto the windshield and the horn was blaring uncontrollably. The vehicle was taken to a dealer and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 178,000.
NHTSA complaint #11540257 — an unverified report by a vehicle owner.
NTHSA folks, Two months ago, I began getting an "Error Airbag" amber warning in the Touareg's driver-information display. I visited the dealer and was told "the airbag module" (volkswagen-2016-volkswagen-touareg-control-module-7p0959655g08p) was the issue. I was told they'd order the part, only to hear back later: "There are none in the U.S. and it'll take 5-8 weeks to get one from. Europe." This has since been updated with "We have no idea if or when this part will be available." As a consequence, it appears I must simply wonder whether the airbags will deploy if needed, which strikes me (no pun intended) as irresponsible on VW's end, particularly since it concerns a safety-related failure. Indeed, if this part is so unavailable, it would seem that either many owners are experiencing the same problem, or the problem is extremely rare. (I believe it's the former.) Anyway, I bring this to NHTS' in the hope of getting clarification and/or assistance. And ideally helping find a way to restore full airbag functionality. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11428041 — an unverified report by a vehicle owner.
The contact owns a 2004 Volkswagen Touareg. The contact stated while driving approximately 75 mph, the driver’s side curtain air bag deployed inadvertently. Due to the inadvertent air bag deployment, the vehicle failed to restart. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
NHTSA complaint #11422591 — an unverified report by a vehicle owner.
PASSENGER AIRBAG WARNING LIGHT ON DASH SHOWS AIRBAG WILL NOT DEPLOY IN A CRASH. WATER COMES FROM BEHIND DASHBOARD ONTO DRIVERS AND PASSENGER SIDE FLOOR BOARD WHEN TURNING WHILE DRIVING LIKELY CAUSE BY CLOGGED AC DRAINS BEHIND WHEEL WELLS. FUEL PUMP PREMATURE FAILURE, AFTER REFUELING. HEADLINER FALLING FROM CEILING ON TO DRIVER AND PASSENGERS WHILE DRIVING ON HIGHWAY, WEATHER WAS HOT AND HUMID.
NHTSA complaint #11291763 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL MALFUNCTIONED. BAXTER VOLKSWAGEN LA VISTA (7108 S 124TH CIR, LA VISTA, NE 68128, (402) 983-9801) STATED THAT THE AIR BAG CONTROL MODULE AND ASSEMBLY WERE CORRODED, WHICH AFFECTED THE STEERING WHEEL FUNCTIONS, AIR BAGS, AND HORN. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 73,600.
NHTSA complaint #11219734 — an unverified report by a vehicle owner.
HIT A VERY MASSIVE POTHOLE AND IT CAUSED THE AIRBAG FAULTY STATEMENT TO APPEAR ON THE DASHBOARD. IT APPEARS THE AIRBAG ATTEMPTED TO DISCHARGE UPON HITTING A POTHOLE AND DID NOT DISCHARGE AND THUS THE AIRBAG MECHANISM WAS CONSIDERED FAULTY. A POTHOLE/RUMBLE STRIP SHOULD NOT CAUSE A AIRBAG FAULT TO APPEAR AS THIS COULD BE DANGEROUS.
NHTSA complaint #11185712 — an unverified report by a vehicle owner.
THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE IS CRACKING ALL THE WAY AROUND THE AIR BAG CONTAINER. I FEAR SAFETY AND I AM AFRAID THAT THE AIR BAG WILL POP OUT THROUGH THE CRACKS AND CAUSE AN INJURY OR NOT BE FUNCTIONAL IF NEEDED. THE CRACKS HAVE BEEN SPREADING SLOWLY OVER TIME REGARDLESS IF THE VEHICLE IS IN MOTION. CURRENTLY THE CRACKS ARE CLOSING IN TO THE FULL LINE AROUND THE AIR BAG CONTAINER. I WONDER WHAT WILL HAPPEN WHEN THE CRACK LINE IS COMPLETE. WILL THE AIRBAG POP OUT ON ITS OWN AND CAUSE AN INJURY? I WAS TOLD THAT THE AIR BAG PRESSURE IS CAUSING THE CRACKS.
NHTSA complaint #11180940 — an unverified report by a vehicle owner.
TAKATA RECALL FOR AIRBAG DASH LIGHT ON. ALSO, CHECK 'ENGINE LIGHT' FOR DIESEL DEF HEATING ELEMENT FAULT. BOTH LIGHTS APPEARED WHEN STARTING THE VEHICLE/STATIONARY AND HAVE REMAINED ON EVER SINCE.
NHTSA complaint #11174501 — an unverified report by a vehicle owner.
MY ISSUE STARTED OUT WITH THE PASSENGER AIRBAG OFF WARNING INDICATOR LIGHT BEING ON EVEN WHEN AN AVERAGE SIDE ADULT WAS SITTING IN THE PASSENGER SEAT. IT ESCALATED TO AN AIRBAG FAULT WARNING LIGHT ON IN THE CONTROL PANEL. THIS LIGHT DOES NOT GO OFF. ANOTHER ISSUE STARTED WHEN I WOULD ENTER THE CAR AND THE DOOR SIGNAL WAS SUDDENLY LOUD AND ODD SOUNDING. THIS WENT ON FOR A WEEK OR SO THEN ALL OF THE SOUNDS IN THE CAR CEASED COMPLETELY. NO BLINKER SOUND, NO LIGHTS ON INDICATOR, NO INTERIOR LIGHTS, NO DOOR OPEN INDICATOR, AND NO PARKING BRAKE INDICATOR. LASTLY, WHILE PICKING MY DAUGHTER UP FROM COLLEGE, I FOLDED THE BACKSEAT DOWN IN ORDER TO FIT HER BAGGAGE. THE CENTER SEAT BELT BECAME STUCK IN THE DEFAULT POSITION. I AM UNABLE TO GET THE SEAT ALL THE WAY DOWN BECAUSE THE SEAT BELT IS LOCKED AND IT IS NOW SNUG AGAINST THE BACKSEAT.
NHTSA complaint #11129528 — an unverified report by a vehicle owner.
THE DASHBOARD CONTROL CENTER SHOW THE DRIVER SIDE AIRBAG FAILURE . THIS ISSUE HAPPENED IN 2014, AND 2015 , BUT WEREN'T REPORTED BY 2 VW DEALERS FROM MASSACHUSETTS . THIS WARNING SIGN IS ALWAYS ON . THE ACTUAL DEALER , WHO WAS DIAGNOSED TE ISSUE , CONFIRMED THAT THE DRIVER SIDE AIRBAG DOESN'T PROPERLY WORK
NHTSA complaint #11093451 — an unverified report by a vehicle owner.
AIRBAG LIGHT APPEARED. HORN NOR STEERING WHEEL BUTTONS WORK. ADVISED IT WAS A STEERING WHEEL CLOCK SPRING FAULT. THERE WAS A RECALL BUT THIS PARTICULAR VIN WAS NOT INCLUDED.
NHTSA complaint #11072745 — an unverified report by a vehicle owner.
DRIVE IT SHORT DISTANCE AND IT WON'T START AGAIN FOR HOURS! HAVE TAKEN IT TO VW TO PUT ON BRAKES AND ASKED THEM TO CHECK IT OUT, FOUND NOTHING! THEY HAVE KNOWN ABOUT THIS RECALL SINCE APRIL 2017 SHOWS AIR BAG LIGHT ON ALL THE TIME !
NHTSA complaint #11056565 — an unverified report by a vehicle owner.
WHILE TRAVELING ON HIGHWAY 24 AIRBAG SPONTANEOUSLY DEPLOYED AND I WAS INVOLVED IN MVA. FRONT END OF VW TOUREG SMASHED INTO CONCRETE CENTER POST. TRAVELING ABOUT 65 MPH.
NHTSA complaint #10906075 — an unverified report by a vehicle owner.
THE DASH ON THE PASSENGER SIDE OF THE VEHICLE IS CRACKING ALL THE WAY AROUND THE AIRBAG CONTAINER. I FEAR THAT THE AIRBAG WILL BE ABLE TO COME LOSE AND POSSIBLY CAUSE INJURY OR BECOME NON FUNCTIONAL AND THUS UNSAFE WHEN IN NEED
NHTSA complaint #10876708 — an unverified report by a vehicle owner.
AIRBAG WARNING LIGHT COMES ON AFTER CHANGING BATTERY. LOCAL MECHANICS CAN'T TURN IT OFF. DEALER WANTS LARGE AMOUNT TO "DIAGNOSE" THE PROBLEM. SEVERAL OTHER OWNERS HAVE THE SAME ISSUE WITH THE SEATBAG WARNING SYSTEM COMING ON RANDOMLY...VERY DANGEROUS...AND VW KNOWS ABOUT THE PROBLEM. HAS BEEN HAPPENING FOR YEARS. THE OTHER ISSUE IS WITH THE ENGINE...THE 2004 TOUAREG ENGINE BLEW AT LESS THAN 50K...DEALER SAID WE MUST HAVE DRIVEN THE CAR WHEN IT WAS HOT. JUST NONSENSE. SEVERAL OTHERS HAVE HAD MAJOR PROBLEMS WITH THE TOUAREGS.. ENGINE PROBLEMS AND THE TRANSMISSIONS/ENGINES SURGE ON SLOWING DOWN OR EVEN SPEEDING UP. TONS OF PROBLEMS WITH THE VEHICLE LINE AND VW AMERICA AND GERMANY WILL NOT DO ANYTHING ABOUT. THE ENGINE BLEW WHEN IT WAS ABOUT 100 DEGREES OUTSIDE.. WE ALWAYS SERVICE OUR VEHICLES REGULARLY.
NHTSA complaint #10873624 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 60 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #10865099 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE SEAT AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #10820182 — an unverified report by a vehicle owner.