34 of the
515 complaints filed about the Volvo XC70
are about the throttle and cruise control —
7% of everything owners reported.
The worst model year for it is 2001.
34
Complaints
7%
Share of all complaints
2
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT A VOLVO DEALER. THE FAILURE MILEAGE WAS 179,000.
NHTSA complaint #11121047 — an unverified report by a vehicle owner.
HAD A FLAT TIRE, TOOK TO COSTCO FOR A NEW TIRE, COSTCO COULD NOT FIND RIM SIZE OR LOAD VERIFICATION ON THE PILLAR WHICH HAD ONLY THE WEIGHT OF PASSENGERS. THEY COULD NOT FIND WHAT SIZE TIRE THE ORIGINAL VEHICLE CAME WITH, STATED THE COMPUTER DOES NOT LIST THE SPEED RATING, THE VEHICLE LABEL DOES NOT LIST THE RIM SIZE, TIRE SIZE, OR SPEED RATING CAN'T BE OBTAINED BASED ON THE LABEL ON PILLAR. THE SERVICE TECHNICIAN HAS NEVER ENCOUNTERED A LABEL THAT DOES NOT HAVE THE INFORMATION FOR CORRECT TIRE SIZE. UPON CALLING VOLVO AT 1800 458-1552, THE STATED THAT MY VEHICLE WAS NOT ON ANY RECALL FOR MY VIN NUMBER AND I ASKED THEM TO CHECK IT AGAIN FOR ANY RECALL AND AGAIN VOLVO INSISTED NO RECALLS. BASED ON THE MANUAL FOR THIS VEHICLE VOLVO STATED THE PSI WOULD BE 38 FOR FRONT AND REAR 5 PEOPLE. BUT COULD NOT TELL ME WHAT SIZE TIRE OR RIM CAME ON CAR BASED MY VIN NUMBER. VOLVO STATED VOLVO DOES NOT HAVE THAT TYPE OF INFORMATION FOR MY VIN NUMBER. WHEN ASKED HOW VOLVO ISSUED THE RECALLS, VOLVO STATED BASED ON THE VIN NUMBERS, WHEN I AGAIN ASKED WHAT RIM SIZE AND TIRE SIZE BASED ON MY VIN NUMBER IS MY VEHICLE TO HAVE ON IT, VOLVO DID NOT KNOW. I QUESTIONED VOLVO ABOUT THE TIRE PRESSURE LABEL AND ASKED WHY THE NEW RECALLED LABEL WOULD BE 36 PSI AND THE PRESSURE VOLVO IS STATING IS 38 PSI VOLVO HAD NO IDEA WHY IT WOULD NOT BE 38 PSI FOR TIRE PRESSURE. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE INJURY AND DEATH. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE ALL KINDS OF VEHICLE DAMAGE. PLEASE FURTHER CORRECT THE RECALL TO INCLUDE ALL MAKE AND MODEL YEARS. I HAVE CANNOT GET MY VEHICLE PROPERLY SERVICED EVEN BY TRAINED SERVICE TECHNICIAN WITHOUT THIS INFORMATION. VOLVO DOES TO KNOW WHICH TIRE GOES ON MY CAR BASED ON MY VIN NUMBER. MY VEHICLE DOES HAVE THE LABEL BUT IS MISSING INFORMATION.
NHTSA complaint #11104970 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 VOLVO XC70. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY STOPPED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MITCHELL VOLVO CARS OF SIMSBURY 384 HOPMEADOW STREET, SIMSBURY, CT 06070) WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER SENT AN ELECTRICAL SPECIALIST TO THE LOCAL DEALER TO PROPERLY DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
NHTSA complaint #11014142 — an unverified report by a vehicle owner.
SERIOUS ENGINE SPEED SURGING. JUMPS TO OVER 8000 RPM. HAPPENS WHEN STOPPING ON OCTANE, NOT ALWAYS. I COULD HAVE GOT KILLED WHILE BACKING INTO MY DRIVEWAY ON A HILL. I HAVE SEEN THIS AT LEAST 4 TIMES AND WILL NOT DRIVE IT. I INFORMED MY INSURER. AT DEALER NOW, THEY SAY THEY HAVE NEVER HEARD OF THIS AND CANNOT DUPLICATE. LOTS OF INFO ON WEB FROM OTHERS WHO HAVE SAME PROBLEM. IT SEEMS TO BE A THROTTLE CONTROL ISSUE AND CLASS ACTION SUIT HAS BEEN DONE ON YEARS JUST UP TO 2016. VOLVO HAVE EXTENDED WARRANTY FOR THE THROTTLE MODULE AND ECM. I ASKED THE DEALER TO RESEARCH ON THIS AND IF THEY CANNOT DUPLICATE THAN REPLACE THE LIKELY SUSPECT AND SOFTWARE AS WELL AS CONTACT VOLVO FOR HELP. IF THIS IS A KNOWN ISSUE, VOLVO NEEDS GET INFO OUT AS SOMEONE IS GOING TO GET HURT OR DIE DUE TO THIS KNOWN DEFECT AND SHOULD PAY FOR THE REPAIRS. I LOVE THE CARE BUT WILL NOT DRIVE IT AS IT IS. 63K MILES ON IT. PLEASE FEEL FREE TO CALL OR EMAIL. THANKS [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10984994 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10854800 — an unverified report by a vehicle owner.
AFTER DRIVING FOR ABOUT 20 MINUTES IN 77F, SUNNY, DRY CONDITIONS, I'D COME OFF THE FREEWAY AND STOPPED FOR ABOUT 15 SECONDS AT A LIGHT TO MAKE A LEFT TURN. WHEN I STARTED MAKING THE LEFT, SOMEONE BLEW THROUGH THE RED LIGHT TO TURN RIGHT COMING FROM THE OPPOSITE DIRECTION RIGHT IN FRONT OF ME. I LET OFF THE THROTTLE BUT THE THROTTLE DID NOT RELEASE. I WAS GOING ABOUT 15-20MPH WITH THE ENGINE AROUND 2,000RPM IN, MOST LIKELY, THIRD GEAR. SINCE I WAS AT LOW SPEED, I PROMPTLY TRIED GENTLY TIPPING IN THE THROTTLE TO SEE IF I COULD CLOSE BUT IT DID NOT SO I IMMEDIATELY PUT THE TRANSMISSION IN NEUTRAL. THE MOTOR REVVED UP TO ABOUT 4,000RPM WHICH IS A NATURAL IDLE FOR THIS MOTOR IF THE TRANSMISSION IS IN GEAR AND THE MOTOR IS UNDER LOAD AT 2,000RPM. AFTER SEEING IT REV UP, I PUT IT BACK IN DRIVE AND IT JERKED INTO GEAR BECAUSE THE VEHICLE WAS STILL ON THROTTLE. SUDDENLY THE THROTTLE CUT AND IT RETURNED TO THE NORMAL PEDAL TRAVEL VS. ACCELERATION RESPONSE RELATION. IT FELT AS THOUGH THE CAR HAD CRUISE CONTROL ON. I COULD MAKE IT GO FASTER BUT THE MOTOR WOULDN'T ROTATE ANY SLOWER THAN ABOUT 2,000RPM.
NHTSA complaint #10714553 — an unverified report by a vehicle owner.
2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE REAR TAILGATE LATCH DID NOT WORK. *JB THE CONSUMER ALSO WANTED TO KNOW, IF THERE WAS A HISTORY OF COMPLAINTS REGARDING THE OLDSMOBILE AURORA, IN RELATIONS TO THE TRACTION CONTROL. UPDATED 06/5/14
NHTSA complaint #10575577 — an unverified report by a vehicle owner.
TRAVELING NORTH ON 495 IN MASSACHUSETTS ON MY WAY HOME FROM WORK AT APPROXIMATELY 70 MPH IN HEAVY TRAFFIC, MY CAR STARTED LOSING SPEED. I PUSHED HARDER ON THE GAS PEDAL, BUT IT KEPT SLOWING DOWN. I IMMEDIATELY TURNED MY BLINKER ON AND PULLED TO THE SLOW LANE, THINKING I MAY BE ABLE TO GET OFF THE HIGHWAY AT THE NEXT EXIT. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD ALMOST INTO THE BREAKDOWN LANE. MY CAR STALLED. I WAS AT THE TURN OFF FOR THE EXIT - IN HEAVY TRAFFIC. I CALLED AAA FOR ASSISTANCE. A STATE POLICE OFFICER STOPPED AND SET UP FLARES TO HELP AVOID A COLLISION. FIRST LOOK FROM MY MECHANIC INDICATES A FUEL PUMP MODULE PROBLEM. THERE HAS BEEN A RECALL IN OTHER 2006 VOLVO MODELS FOR THIS ISSUE BUT NOT FOR THE XC 70. I LIVE IN NH SO THE CAR IS EXPOSED TO SALT/WATER. THERE WAS FLOODING ON THE WAY IN TO WORK THAT MORNING. THIS IS A VERY CONCERNING SAFETY ISSUE, AS MY CAR LITERALLY QUIT IN HEAVY TRAFFIC ON 495.
NHTSA complaint #10566558 — an unverified report by a vehicle owner.
ENGINE HESITATION UPON ACCELERATION AND SUDDEN TRANSITION INTO THE "REDUCED ENGINE PERFORMANCE" MODE WHICH WAS EXTREMELY DANGEROUS ON THE FREEWAY. THE INCIDENT HAPPENED SEVERAL TIMES WITH THE FAILURE CODES POINTING TO THE "ETM". IN OTHER CASES THE ENGINE WAS SURGING AFTER START AND THEN WENT BACK TO THE "LIMP" MODE.
NHTSA complaint #10544890 — an unverified report by a vehicle owner.
VEHICLE STARTED TO UNCONTROLLABLY HARD-SHIFT AND JERK UPON DECELERATION. ACCORDING TO VOLVO DEALER TRANSMISSION NEEDS TO BE REPLACED EVEN THOUGH CAR HAS UNDER 100K MILES.
NHTSA complaint #10542379 — an unverified report by a vehicle owner.
MY 2008 VOLVO XC70 SPONTANEOUSLY ACCELERATED AS I PREPARED TO PARK. THIS HAPPENED ON TWO OCCASIONS SO FAR, AND I AM FRIGHTENED TO GET BEHIND THE WHEEL AGAIN. THE EXPERIENCE IN BOTH CASES WAS ALMOST IDENTICAL. THE CAR LURCHED FORWARD SUDDENLY AS I SLOWED THE CAR TO PARK IT. IN BOTH CASES, MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE. THE CAR ONLY ACCELERATED TO A FEW MILES PER HOUR, BUT BOTH TIMES THE CAR STOPPED ONLY ONCE IT COLLIDED: THE FIRST TIME WITH A FENCE, AND THE SECOND TIME WITH A PORCH. THE BRAKE WAS SEEMINGLY USELESS. A FIELD ENGINEER INSPECTED OUR CAR AFTER THE SECOND CRASH BUT CONCLUDED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. MY RESEARCH ONLINE HAS REVEALED THAT SUDDEN ACCELERATION IS AN ISSUE THAT VOLVO DID STRUGGLE WITH IN MANY OF THEIR EUROPEAN MODELS; HOWEVER, ACCORDING TO VOLVO, IT WAS LIKELY RELATED TO THE FACT THAT THEY RAN ON DIESEL FUEL. I HAVE FOUND ACCELERATION ISSUES LIKE MINE REPORTED WITH UNLEADED FUEL ENGINES IN THE US, BUT NEVER WITH A 2008 XC70. VOLVO HAS YET TO MAKE REPARATIONS AND WE HAVE BEEN WITHOUT A CAR FOR A MONTH.
NHTSA complaint #10478235 — an unverified report by a vehicle owner.
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF THE HIGH COSTS INVOLVED. NOW, I AM READING REPORTS OF COIL SPRING FAILURES AND BEARING PROBLEMS. I BOUGHT THIS CAR SPECIFICALLY FOR THE SAFETY FEATURES; NOW I AM VERY DISAPPOINTED AND EXTREMELY CONCERNED.
NHTSA complaint #10441237 — an unverified report by a vehicle owner.
I HAVE A 2002 VOLVO XC70, 110K MILES WITH AN ETM DEFECT THAT THE DEALERSHIP WILL NOT REPLACE. ACCORDING TO YOUR WEBSITE IT IS COVERED UNDER THE NEW 10 YEAR/ 200K MILES WARRANTY. THE CHECK ENGINE LIGHT IT ON THAT DISPLACES THE ETM CODE. I TOOK IT HOWARD ORLOFF IN CHICAGO THIS MORNING AND THEY WILL NOT REPLACE THE PART UNDER WARRANTY. THE CAR ACCELERATES AND DECELERATES WHILE DRIVING - IT IS NOT SAFE.
NHTSA complaint #10323954 — an unverified report by a vehicle owner.
CAR BEGAN LURCHING/CHUGGING FORWARD AS I TRIED TO ACCELERATE ONTO THE HIGHWAY, REMINISCENT OF SPARK PLUG PROBLEMS, EXCEPT THAT THE PLUGS WERE REPLACED THE DAY BEFORE. CAR SLOWED TO "LIMP" MODE AND "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON. AFTER SHUTTING THE CAR OFF, WAITING A MINUTE OR TWO, I WAS ABLE TO START IT AND DRIVE WITHOUT PROBLEMS. THE EXACT SAME THING HAPPENED EXACTLY ONE WEEK LATER. I TOOK IT IN TO THE DEALER AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG--NO CODES WERE COMING BACK ON THE COMPUTER AND THAT IT WAS A WEATHER RELATED ISSUE. LESS THAN ONE WEEK AFTER GETTING IT BACK IT DID THE SAME THING, THANKFULLY, AFTER I CROSSED A MAJOR ROAD. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AS DID THE "ENGINE SYSTEM SERVICE REQUIRED" MESSAGE. ACCORDING TO THE DEALER, THE THROTTLE CONTROL NEEDS TO BE CLEANED AND POSSIBLY THE MASS AIRFLOW SENSOR NEEDS TO BE REPLACED. I THOUGHT VOLVO HAD FIXED THIS ON '02 AND LATER. GUESS NOT. THIS ISN'T JUST AN INCONVENIENT PROBLEM, IT'S HIGHLY DANGEROUS. I WAS FORTUNATE ENOUGH THE THREE TIMES THAT THIS HAPPENED (WITHIN 3 WEEKS) TO BE ABLE TO PULL OVER AND OUT OF TRAFFIC. HAD I BEEN IN HEAVIER TRAFFIC, I EASILY COULD HAVE BEEN IN AN ACCIDENT OR WORSE ON THE HIGHWAY.
NHTSA complaint #10257349 — an unverified report by a vehicle owner.
CAR ENGINE SURGES WITHOUT TOUCHING GAS PEDAL AND CAR ACCELERATES WITHOUT WARNING. ENGINE OFTEN STALLS WHEN TRYING TO ACCELERATE. ENGINE IDLE SPEED CHANGES CONSTANTLY. DEALERSHIP UPDATED PROGRAM TWICE AND CLEANED THE THROTTLE TWICE AND CAR IS OK FOR ABOUT 3 DAYS AND THEN ALL THE SAME PROBLEMS RETURN. DEALERSHIP WILL NOT REPLACE THROTTLE UNDER THE WARRANTY OR EVEN IF I PAY FOR IT MYSELF..
NHTSA complaint #10250817 — an unverified report by a vehicle owner.
2001 VOLVO V70XC WITH VEHICLE SPEED CONTROL MALFUNCTION. CUSTOMER STATES THE VEHICLE LOST ALL POWER WHEN THEY HIT THE CRUISE CONTROL RESUME BUTTON. DEALER CLEANED THE ETM AND DEALER TOLD THE CONSUMER THE PROBLEM WAS INTERMITTENT. *KB
NHTSA complaint #10206087 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 VOLVO XC70. ON JUNE 4, 2007, THE VEHICLE WILL NOT EXCEED 20 MPH WHEN ACCELERATING FROM A STOP. THE CONTACT STATED THAT THIS HAS OCCURRED ON TWO DIFFERENT OCCASIONS. THERE IS SAFETY RECALL # 06V441000 (VEHICLE SPEED CONTROL). SHE WAS TOLD THAT THE SAFETY RECALL DOES NOT APPLY TO HER VIN. THE CURRENT MILEAGE IS 33,000 AND FAILURE MILEAGE WAS 32,800.
NHTSA complaint #10192743 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE THE BRAKE WAS DEPRESSED AND THE ENGINE WAS RUNNING, THE ENGINE REVVED UP AND THE VEHICLE LURCHED FORWARD. THE HARDER THE BRAKE WAS DEPRESSED, THE FASTER THE ENGINE WOULD REV AND LURCH FORWARD, UNTIL THE TRANSMISSION WAS SHIFTED INTO PARK AND THE IGNITION WAS SWITCHED OFF. WHEN RESTARTED, EVERYTHING OPERATED NORMALLY. THE PROBLEM HAD OCCURRED 5 TIMES AND A MINOR COLLISION HAPPENED, ALTHOUGH NO INJURIES WERE SUSTAINED AND NO POLICE REPORT WAS TAKEN. THE SERVICE DEALER COULD NOT RECREATE THE PROBLEM OR FIND ANYTHING WRONG ON THE COMPUTER DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/21/2006 -
NHTSA complaint #10170524 — an unverified report by a vehicle owner.
THE WARNING LIGHT ON THE MESSAGE BOARD OF MY 2001 VOLVO XC70 DISPLAYED "PERFORMANCE REDUCED" AND "ENGINE SERVICE SYSTEM URGENT". THE CAR LACKS APPROPRIATE ACCELERATION AND SHAKES AS IF IT WERE GOING TO STALL. AFTER TAKING IT TO BE REPAIRED, I WAS INFORMED THAT THE ELECTRONIC THROTTLE ON MY CAR WAS FAULTY.
NHTSA complaint #10159359 — an unverified report by a vehicle owner.