The contact owns a 2006 Volvo XC70. The contact stated while attempting to start the vehicle, the front suspension springs fractured. The contact heard a loud clicking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer who confirmed the fracture of the suspension springs. The passenger’s side suspension springs were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
NHTSA complaint #11472382 — an unverified report by a vehicle owner.
THIS CAR HAS ONLY 54K MILES! AND IS DRIVEN BY A SENIOR CITIZEN LADY, BOUGHT NEW, NO CRASHES ETC. 1. ABS AND DTSC WARNING APPEARS ON DASH. CAR TRAVELING ABOUT 25 MPH AND STOPS IN MIDDLE OF INTERSECTION, ENGINE STILL RUNNING, WILL NOT MOVE DESPITE FLOORING ACCELERATOR. IT'S AS THOUGHT THE ABS HAS APPLIED THE BRAKES AND WONT LET THE CAR MOVE. TAP BRAKES, MOVE SHIFT TO MANUAL MODE AFTER NOT MOVING FOR ABOUT 30 SECONDS CAR FREES UP AND DRIVES NORMALLY BUT ABS/DTSC LIGHTS STILL ON. WENT STRAIGHT TO DEALER, WHICH WAS NEARBY. DEALER SAYS REAR ABS SENSOR IS BAD WILL ORDER PART. 2. ALSO INFORMS ME THAT THE FRONT COIL SPRING HAS BROKEN???. WHAT? IT'S 54K MILES!... IT HASN'T HIT ANYTHING AND SHE HAS NEVER DRIVEN FASTER THAN 65 MPH.
NHTSA complaint #11194253 — an unverified report by a vehicle owner.
MILEAGE ON THIS VEHICLE WAS 115K WHEN THIS HAPPENED: MY WIFE STARTED TO BACK THE CAR STRAIGHT OUT OF OUR DRIVEWAY (FROM A STOPPED POSITION, IN REVERSE GEAR) WHEN SHE HEARD A LOUD BANG WHICH CAME FROM THE DRIVERS SIDE FRONT OF THE VEHICLE. SHE STOPPED THE VEHICLE AND PLACED IT IN PARK. AFTER REMOVING THE LEFT FRONT WHEEL, I DISCOVERED THAT THE SUSPENSION COIL (OR SPRING) AS PART OF THE MACPHERSON STRUT ASSEMBLY, HAD SNAPPED IN TWO AT THE LOWER END. THE BROKEN OFF PART OF THE SPRING WAS SITTING ON THE LOWER CONTROL ARM, WHILE THE OTHER PART WAS STILL SURROUNDING THE STRUT. THAT PART OF THE SPRING WAS RESPONSIBLE FOR SLASHING THE TIRE WHEN IT FAILED. WE WERE THANKFUL THAT THIS HAPPENED ON OUR DRIVEWAY AND NOT GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED. BUT WE WERE ALSO ASTOUNDED THAT SUCH A CATASTROPHIC FAILURE OF A SUSPENSION PART LIKE THIS WOULD OCCUR IN THE FIRST PLACE. THERE WERE NO RECALLS THAT WE WERE AWARE OF AND NOTHING IN THE SERVICE SCHEDULE ABOUT REPLACING THESE SPRINGS AT THE GIVEN MILEAGE.
NHTSA complaint #11183986 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 VOLVO XC70. WHILE SITTING IN THE IDLE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FELT LOW. UPON DRIVING A HALF MILE DOWN THE ROAD, THE BODY OF THE VEHICLE COLLAPSED ON TOP OF THE WHEELS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING FAILED AND ALL THE COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 118,945.
NHTSA complaint #11120709 — an unverified report by a vehicle owner.
BOTH FRONT COIL SPRINGS BROKE WHILE GOING STRAIGHT AT LOW SPEED. VEHICLE IS NOT USED OFF ROAD. REPAIR REQUIRED STRUT REPLACEMENT. DEALER SAID THIS IS A VERY COMMON PROBLEM FOR VOLVO. THIS IS A MAJOR SAFETY HAZARD. WHY IS THERE NO RECALL?
NHTSA complaint #10767378 — an unverified report by a vehicle owner.
WHILE DRIVING AT ANY SPEED NOTED RUMBLING NOISE FROM LEFT FRONT END WITH RIGHT HAND TURN. FOUND TO HAVE BROKEN LEFT FRONT SPRING. MECHANIC INFORMS ME THAT THIS IS A COMMON PROBLEM IN VOLVOS.
NHTSA complaint #10606362 — an unverified report by a vehicle owner.
COIL SPRING BROKE BACKING OUT OF DRIVEWAY PLUNGING INTO DRIVERS SIDE TIRE , MY FRIEND HAS A 2007 XC70 AND THE SAME THING HAPPENED TO THEM. VERY CONCERNING AT HIGHWAY SPEEDS WOULD HAVE BEEN DEADLY. PLEASE INVESTIGATE.
NHTSA complaint #10592612 — an unverified report by a vehicle owner.
WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY. IN FACT, VOLVO USES THE TERM SAFETY IN ALL IT'S ADVERTISING. THIS IS A GRAVE FLAW AND I ASK NHTSA TO INVESTIGATE WEATHER THIS IS A COMMON FLAW IN THE 2004 VOLVO XC70 AND OTHER VOLVO'S WITH THIS COIL SPRING.
NHTSA complaint #10575142 — an unverified report by a vehicle owner.
SUBMISSION FROM RE RIGHT FRONT COIL SPRING BROKEN *TGW THE CONSUMER STATED WHILE DRIVING HE HEARD A BANGING AND RATTLE NOISE COMING FROM THE RIGHT SIDE OF THE VEHICLE.
NHTSA complaint #10536636 — an unverified report by a vehicle owner.
LOUD RATTLE NOISE FRONT DRIVER'S SIDE. I WAS ON MY WAY FOR SERVICE FOR THE 110,000 CHECKUP. MY MECHANIC SAID IT WAS THE FRONT COIL SPRING THAT LET GO. HE SAID HE HAS HAD 9 OTHER CARS IN THE SHOP IN THE PAST 2 WEEKS WITH THE IDENTICAL PROBLEM. IT IS A SAFETY ISSUE BECAUSE HAD I BEEN ON THE HIGHWAY AND THE COIL SPRING LET GO, IT COULD HAVE BLOWN THE TIRE OR LOSS OF STEERING CONTROL.
NHTSA complaint #10519517 — an unverified report by a vehicle owner.
FRONT DRIVER SIDE SUSPENSION SPRING COIL BROKE, PROBABLY DUE TO CORROSION! IF THIS WAS WHEN THE CAR WAS DRIVEN IT WOULD HAVE PROBABLY RIPPED THE TIRE AND RESULTED IN A VERY SERIOUS ACCIDENT. THIS IS 7 YEARS OLD VOLVO IN AS NEW CONDITION.
NHTSA complaint #10514051 — an unverified report by a vehicle owner.
WHILE DRIVING ON SMOOTH SURFACE- HEARD A SUDDEN LOUD SOUND AS IF SOMETHING LARGE DROPPED ON THE ROAD. CAR CONTINUED TO DRIVE NORMALLY EXCEPT WITH A LOUD CLUNKY SOUNDS HEARD OVER BUMPS. LESS THAN 5-MILES LATER, WHEN I PULLED OVER TO THE GARAGE- I RECOVERED A PIECE OF THE SPRING COIL WHICH DROPPED: THE DRIVER SIDE COIL SPRING HAD BROKEN/FAILED INSTANTANEOUSLY. THIS UNCOMMON PROBLEM APPEARS TO BE COMMON WITH XC70 OWNERS- AND COULD RESULT IN POTENTIALLY SERIOUS ACCIDENTS.
NHTSA complaint #10498531 — an unverified report by a vehicle owner.
MY WIFE WAS DRIVING ALONE IN HER 07 VOLVO STATIONWAGON ON A ROUTINE ERRAND DOWN THE I-83 INTERSTATE AT 65 MPH ON A STRAIGHT SECTION WHEN SHE HEARD A LOUD BANG; LIKE SOMEONE HAD SHOT AT THE CAR ON THE RIGHT SIDE. HAVING BEEN UNNERVED BY THE LOUD NOISE AND NOT KNOWING WHAT IT WAS, SHE TOOK THE EXIT RAMP SLOWLY, AND THE CAR SLID OUT A BIT TO THE RIGHT LIKE IT WAS ON ICE, BUT THERE WAS NO ICE PRESENT. UPON INSPECTION LATER, THE RIGHT REAR COIL SPRING HAD SNAPPED IN TWO. WE TOOK IT TO THE DEALERSHIP, AND AFTER SOME HAGGLING AND A CALL TO VOLVO FACTORY, THEY REPLACED THE SPRING (NO CHARGE FOR THE PART, BUT WE HAD TO PAY THE LABOR). ADDITIONALLY, THEY AGREED TO A LOANER FOR THE COUPLE OF DAYS IT WAS AT THE DEALERSHIP. VOLVO FACTORY AGREED TO OPEN A "GOOD WILL REVIEW" FILE AND ALERTED THE DEALERSHIP. I WAS 936 MILES OUT OF WARRANTEE. THEY SAID THERE WAS NO RECALL, BUT AGREED TO PAYING FOR THE PART. NO ONE COULD ANSWER WHETHER THE OTHER COILS MIGHT SNAP SPONTANEOUSLY. THEY LOOKED "OK".
NHTSA complaint #10497653 — an unverified report by a vehicle owner.
INITIAL REAR SPRING FAILURE DRIVER SIDE ON 5/23/2011. CAR OUT OF WARRANTY AT 50,00. APPEALED TO DEALER AND VOLVO OF AMERICA WITH NO CONSIDERATION FOR FAILURE MAJOR SUSPENSION COMPONENT, WARRANTY, AND SAFETY ISSUE. SECOND SPRING FAILURE ON 4/2/2012, PASSENGER SIDE, MILEAGE 67,274. *J
NHTSA complaint #10455506 — an unverified report by a vehicle owner.
THE CAR WAS PARKED OVER NIGHT AT HOME. WHEN REVERSING THE CAR OUT OF THE GARAGE THE FOLLOWING MORNING A GRINDING NOISE WAS HEARD FROM THE LEFT FRONT WHEEL. ON INSPECTION IT WAS APPARENT THAT THE FRONT DRIVER'S SIDE HELICAL SUSPENSION SPRING HAD FRACTURED IN THE FIRST NINE INCHES OF ITS LOWER ARC. THE CAR WAS TOWED TO THE GARAGE AND THEY INFORMED ME THAT THE SPRING WAS IN CONTACT WITH THE TIRE AND THE SPRING RECESS IN THE TOP OF THE WHEEL ARCH. ON INSPECTION IT WAS APPARENT THAT THE SPRING HAD SUDDENLY FAILED DUE TO METAL FATIGUE AND THAT THE FRACTURED SURFACES WERE PARTIALLY RUSTED. THE CAR WAS SERVICED TWO WEEKS PRIOR TO THIS FAILURE AND NO PROBLEMS IN THE FRONT SUSPENSION OR WHEEL ALIGNMENT WERE NOTICED. I HAVE RETAINED THE SPRING FOR INSPECTION AND NOTED THAT THE POWDER COATING ON THE LOWER PART OF THE SPRING WAS MISSING AND THAT THE SPRING'S BARE METAL SURFACE WAS CORRODED. IF THE SPRING HAD FAILED WHILE DRIVING AT SPEED THE BROKEN END WOULD HAVE CAUSED A TIRE FAILURE WITH ACCOMPANYING LOSS OF CONTROL WITH SERIOUS INJURIES TO PASSENGERS OR DRIVER.
NHTSA complaint #10443048 — an unverified report by a vehicle owner.
24 JUNE 2011, GOT IN TO MY 2004 VOLVO XC70, APPX 90000 MILES ON GERMAN ROADS, TO DRIVE OFF TO WORK IN THE MORNING. HEARD LOUD SCREECHING NOISE NEAR THE RIGHT WHEEL WELL WHEN I PLACED THE CAR ON DRIVE TO MOVE FORWARD. NEXT THING YOU KNOW, I HAVE A SEVERE AIR LEAK IN THE FRONT RIGHT TIRE. JUST A DAY PRIOR, THE CAR WAS DRIVEN THROUGH THE DAY WITHOUT ANY SYMPTOMS OF PROBLEM AND PARKED IN THE DRIVE WAY WITH NO ISSUES. WHEN I PULLED THE TIRE OFF, I FOUND THE SPRING SNAPPED IN TWO PIECES WITH SHARP ENDS. GOOD THING THIS DID NOT HAPPENED ON THE AUTOBAHN. WE COULD HAVE HAD ANOTHER AMERICAN SOLDIER OR FAMILY ON THE FRONT PAGE OF GERMAN AND AMERICAN NEWSPAPERS AND DIGITAL MEDIA.
NHTSA complaint #10408809 — an unverified report by a vehicle owner.
2004 VOLVO XC70: I WAS PULLING OUT OF MY GARAGE AND IMMEDIATELY HEARD A GRINDING SOUND. I THEN HEARD A WHOOSHING SOUND. THE FRONT PASSENGER SIDE SPRING COIL CRACKED AND PUNCTURED (AND RUINED) A FOUR WEEK OLD TIRE. THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. I WAS LUCKY THAT I WASN'T ON THE HIGHWAY BECAUSE I WOULD HAVE HAD A SUDDEN TIRE BLOWOUT. SUBARU HAD THIS PROBLEM WITH SPRING COILS AND HAD A RECALL TO INSTALL SHIELD TO PROTECT TIRE.
NHTSA complaint #10405514 — an unverified report by a vehicle owner.
WHILE TRAVELING ON THE HIGHWAY WITH 3 FAMILY MEMBERS AND OUR DOG IN THE CAR THIS LAST WEEKEND, THERE WAS SUDDENLY A LOUD BANG (SOUNDED LIKE SOMETHING HAD HIT THE CAR). THE ROAD WAS SMOOTH AND WEATHER WAS GOOD. I PULLED OVER IMMEDIATELY AND COULD SEE NOTHING. CAUTIOUSLY DRIVING THE REST OF THE WAY HOME (APPROX. 15 MILES) THE CAR SEEMED TO HANDLE NORMALLY ALTHOUGH THERE WAS A NEW THUDDING NOISE WHEN ROLLING OVER SMALL ROAD BUMPS. MY WIFE TOOK THE CAR TO A MECHANIC YESTERDAY WHO PUT IT UP ON A LIFT AND DISCOVERED THAT THE RIGHT REAR COIL SPRING HAD BROKEN. HE ADVISED THAT THIS IS A SERIOUS SAFETY HAZARD, THAT WE WERE LUCKY THAT A TIRE WASN'T PUNCTURED OR CONTROL LOST WHILE DRIVING, AND THAT THE CAR SHOULD NOT BE DRIVEN UNTIL THE SPRING IS REPLACED. THIS CAR IS USED IN TYPICAL SUBURBAN FAMILY DRIVING AND HAS BEEN REGULARLY MAINTAINED. WE DO NOT SUBJECT IT TO HEAVY LOADS OR USE. I AM SHOCKED THAT THERE WAS A SUDDEN CATASTROPHIC FAILURE OF THE COIL SPRING. I AM FILING THIS COMPLAINT BECAUSE IN ALL MY YEARS OF DRIVING I HAVE NEVER HAD SUCH A SUDDEN FAILURE OF A KEY COMPONENT WITH POTENTIALLY DEADLY CONSEQUENCES. YOU WILL HAVE THE RESOURCES TO DETERMINE IF THIS WAS JUST AN ISOLATED RANDOM FAILURE OR SOME MORE GENERAL DESIGN OR MANUFACTURING DEFECT.
NHTSA complaint #10404948 — an unverified report by a vehicle owner.
MY 2001 VOLVO XC70 WAGON HAD THE COIL SPRING SNAP ON THE DRIVER'S SIDE FRONT SIDE. MY WIFE WAS DRIVING WHEN SHE HEARD A LOUD NOISE IN THE FRONT END OF THE VEHICLE. I HAVE CHECKED ONLINE AT VOLVO REPAIR SITES AND IT APPEARS THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL CAR. IT IS A GREAT CONCERN TO ME AS BELIEVE IT IS A POTENTIALLY SERIOUS SAFETY ISSUE SINCE THE BROKEN SPRING A DIRECTLY ABOVE THE FRONT TIRE, WHICH COULD CAUSE IT TO PUNCTURE AT HIGH SPEED DRIVING. COULD YOU PLEASE INVESTIGATE THIS ISSUE AND HOPEFULLY AVOID SOMEONE HAVING THIS HAPPEN, CAUSING A PUNCTURED TIRE AND POTENTIAL SERIOUS ACCIDENT. IF POSSIBLE COULD YOU LET ME KNOW IF THIS IS A WIDE SPREAD PROBLEM THAT VOLVO SHOULD BE MADE AWARE OF. THANK YOU!
NHTSA complaint #10399694 — an unverified report by a vehicle owner.