Owners have filed 136 complaints
about the 2002 BMW X5 with NHTSA between 2002 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 19 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the BMW X5. 50 means typical for this
model; 100 means roughly double.
Severity — 80
15.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
724.1%
Engine
724.1%
Power Window Devices AND Controls
413.8%
Automatic Transmission
310.3%
Electrical
26.9%
Motor
26.9%
Exterior
26.9%
Latch
26.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
32.8%
1,000 – 9,999 miles
21.9%
10,000 – 24,999 miles
65.6%
25,000 – 49,999 miles
65.6%
50,000 – 74,999 miles
1917.8%
75,000 – 99,999 miles
2422.4%
100,000 – 149,999 miles
1917.8%
150,000+ miles
2826.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2002peak 5Jan 2025
Recalls on the 2002 BMW X5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201902010,135 units in Canada
Airbag
Issue: 2023 Update - BMW has updated this recall and issued a do not drive advisory for all vehicles that that not yet been repaired. Some vehicles may contain a replacement sport steering wheel with a Takata driver-front air bag module. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: BMW advises not to drive your vehicle unless this recall repair has been completed. BMW will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver-front airbag inflator. The driver-front airbag module or inflator will be replaced as necessary. To learn if your vehicle requires repair, owners may: • Visit https://www.bmw.ca/en/ssl/VehicleRecall.html • Contact your preferred or local BMW Retailer • Call BMW Customer Relations Recall Services at 1-855-217-3002
Recall 201703415,415 units in Canada
Airbag
Issue: 2023 Update - BMW has updated this recall and issued a do not drive advisory for all vehicles that that not yet been repaired. This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: BMW advises not to drive your vehicle unless this recall repair has been completed. BMW will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver-front airbag inflator. The driver-front airbag module or inflator will be replaced as necessary. To learn if your vehicle requires repair, owners may: • Visit https://www.bmw.ca/en/ssl/VehicleRecall.html • Contact your preferred or local BMW Retailer • Call BMW Customer Relations Recall Services at 1-855-217-3002
Recall 201212967,771 units in Canada
Label
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard. Correction: Due to the inconsequential nature of this non-compliance, no action will be taken.
Recall 200302587 units in Canada
Seats And Restraints
On certain vehicles, the cramping connection of the front safety belt buckle to the steel rope of the tensioner could detach in severe frontal crashes and could cause serious injuries to the driver and/or front passenger. Correction: Dealer will inspect both front safety belt tensioner and buckle assemblies, and replace any affected parts.
Recall 20030016,156 units in Canada
Brakes
On certain vehicles, the grommet holding the brake line to the front struts may slip out of its bracket. Consequently, the brake hose attached to the brake line may come in contact with the tire and be subject to wear and abrasion. This could cause some brake fluid leakage which would eventually illuminate the brake warning indicator light. If a loss of front brake performance occurs, the rear brake circuit will still be functional, and will be able to slow and stop the vehicle. Correction: Dealer will install an additional retaining clip in order to further secure the line and grommet to the strut.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 230,000 milesMaryville, TNFire
EXTERIOR LIGHTING
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
NHTSA complaint #11405711 — an unverified report by a vehicle owner.
at 230,000 milesMaryville, TNFire
ELECTRICAL SYSTEM
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
NHTSA complaint #11405711 — an unverified report by a vehicle owner.
at 230,000 milesMaryville, TNFire
VISIBILITY/WIPER
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
NHTSA complaint #11405711 — an unverified report by a vehicle owner.
at 150,000 milesWest Salem, WIFire
EXTERIOR LIGHTING
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
NHTSA complaint #11319639 — an unverified report by a vehicle owner.
at 150,000 milesWest Salem, WIFire
ELECTRICAL SYSTEM
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
NHTSA complaint #11319639 — an unverified report by a vehicle owner.
at 150,000 milesWest Salem, WIFire
VISIBILITY/WIPER
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
NHTSA complaint #11319639 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Na, LA
AIR BAGS
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
NHTSA complaint #11636800 — an unverified report by a vehicle owner.
Na, LA
UNKNOWN OR OTHER
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
NHTSA complaint #11636800 — an unverified report by a vehicle owner.
Foster City, CA
STEERING
Several components or systems have failed or malfunctioned, including the ABS module, power steering, rear left turn signal connection, speedometer, and there are various error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL). It is not clear if these components are available for inspection upon request based on the information provided. The safety of the driver and others on the road was put at risk due to the failure of the ABS module, the absence of power steering, and the non-functioning rear left turn signal. The malfunctioning ABS system can lead to reduced braking efficiency and increased stopping distances, while the lack of power steering can make the vehicle harder to control. Additionally, the non-functioning rear left turn signal can cause confusion for other drivers on the road, increasing the risk of accidents. It is not clear from the information provided if the problem has been reproduced or confirmed by a dealer or independent service center. There is no information provided about whether the vehicle or its components have been inspected by the manufacturer, police, insurance representatives, or others. The warning lamps and messages, such as the DSC BRAKE and ABS lights, including the check engine light in the dash terminal, have appeared prior to the failure of the mentioned components. The error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL) also indicate issues with the vehicle. It is not clear when these warning lamps, messages, and error codes first appeared.
NHTSA complaint #11513773 — an unverified report by a vehicle owner.
at 117,000 milesCeader Falls, IA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING DAMAGE TO THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE HOOD SHOCKS AND HOOD HINGES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
NHTSA complaint #11407235 — an unverified report by a vehicle owner.
at 117,000 milesCedar Falls, IA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT HE DID NOT SECURE THE VEHICLE'S HOOD LATCH WHEN HE PUT THE HOOD DOWN. THE CONTACT THEN DROVE THE VEHICLE AT 35 MPH, WHEN THE HOOD FLUNG UP. NO WARNING LIGHTS ILLUMINATED. BMW OF NORTH LIBERTY (525 MADISON AVE, NORTH LIBERTY, IA 52317) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER INFORMED THAT THEY COULD NOT COME TO A CONCLUSIVE DECISION AS TO DETERMINE IF THE VEHICLE WAS EQUIPPED WITH THE HOOD WARNING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCKS INSIDE THE HOOD HAD RIPPED LOOSE AND THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THAT THE REARVIEW MIRROR WOULD ALERT, IF THE HOOD WAS OPEN AND THE COMPLAINT WOULD BE FORWARDED TO THEIR SAFETY ENGINEER, HOWEVER SINCE THE VEHICLE WAS NOT TAKEN TO A CERTIFIED BMW MECHANIC FOR ROUTINE MAINTENANCE, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 117,000.
NHTSA complaint #11406007 — an unverified report by a vehicle owner.
at 230,000 milesMaryville, TNFire
EXTERIOR LIGHTING
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
NHTSA complaint #11405711 — an unverified report by a vehicle owner.
at 230,000 milesMaryville, TNFire
ELECTRICAL SYSTEM
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
NHTSA complaint #11405711 — an unverified report by a vehicle owner.
at 230,000 milesMaryville, TNFire
VISIBILITY/WIPER
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
NHTSA complaint #11405711 — an unverified report by a vehicle owner.
at 153,000 milesCarencro, LA
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
NHTSA complaint #11365964 — an unverified report by a vehicle owner.
at 153,000 milesCarencro, LA
ENGINE
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
NHTSA complaint #11365964 — an unverified report by a vehicle owner.
at 179,000 milesFreeport, IL
AIR BAGS
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
NHTSA complaint #11320264 — an unverified report by a vehicle owner.
at 179,000 milesFreeport, IL
EXTERIOR LIGHTING
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
NHTSA complaint #11320264 — an unverified report by a vehicle owner.
at 179,000 milesFreeport, IL
ELECTRICAL SYSTEM
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
NHTSA complaint #11320264 — an unverified report by a vehicle owner.
at 150,000 milesWest Salem, WIFire
EXTERIOR LIGHTING
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
NHTSA complaint #11319639 — an unverified report by a vehicle owner.
at 150,000 milesWest Salem, WIFire
ELECTRICAL SYSTEM
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
NHTSA complaint #11319639 — an unverified report by a vehicle owner.
at 150,000 milesWest Salem, WIFire
VISIBILITY/WIPER
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE WHICH COMPLETELY TAKES YOUR EYES OFF THE ROAD WHEN YOU CANT SEE THE DASHBOARD YOUR HEADLIGHTS START STROBING ON AND OFF AND THEN HALF GET STUCK ON AND HALF JUST DONT WORK BUT WHEN YOU SPEND THE HOURS GETTING TO THE LCM TO FIND OUT IT HAS MELTED RIGHT INTO THE SIDE OF YOUR VEHICLE AND YOU CAN TELL IT WAS ON FIRE !! AND THIS HAS HAPPENED TO NUMEROUS PEOPLE ON THE BMW FORUMS IM JUST HAPPY MY 3 YEAR OLD SON WASN'T WITH ME. AND THE REAL KICKER IS THAT I HAVE NO VEHICLE NOW AND IT COST 600$ FOR A NEW LCM THAT HAS TO BE PROGRAMMED TO YOUR VEHICLE WHICH WILL COST ANOTHER 300$ WHEN I COULD HAVE HURT SOMEONE ELSE OR MYSELF WHEN YOU CANT SEE BUT YOU CAN SMELL SOMETHINGS BURNING ITS A HAZARD TO EVERYONE ON AND OFF THE ROAD .
NHTSA complaint #11319639 — an unverified report by a vehicle owner.
at 150,368 milesTooele, UT
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
NHTSA complaint #11266415 — an unverified report by a vehicle owner.
at 150,368 milesTooele, UT
STEERING
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
NHTSA complaint #11266415 — an unverified report by a vehicle owner.
at 150,368 milesTooele, UT
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
NHTSA complaint #11266415 — an unverified report by a vehicle owner.
at 150,705 milesMartinsville, VA
AIR BAGS
RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.
NHTSA complaint #11257323 — an unverified report by a vehicle owner.
Raleigh, NC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH, THEY SENT AN E-MAIL TO THE CONTACT STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE E-MAIL WAS RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: LP48169. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11256713 — an unverified report by a vehicle owner.
at 170,517 milesChula Vista, CA
AIR BAGS
TAKATA INFLATOR REPLACES ON DRIVERS AIRBAG REPLACED APPROXIMATELY 2 YEARS AGO. THEN THE PASSENGER AIRBAG LIGHT SHOWED DEFECTIVE SENSOR. BMW SAID THE WOULD EXTEND WARRANTY 15 YEARS BUT CAR IS NOW 17 YEARS OLD. HAD TO PAY FOR REPAIR OUT OF POCKET. ALSO HAD TO REPLACE GENERAL MODULE FOR REMOTE OPENING OF AND LOCKING DOORS.
NHTSA complaint #11182412 — an unverified report by a vehicle owner.
at 170,517 milesChula Vista, CA
ELECTRICAL SYSTEM
TAKATA INFLATOR REPLACES ON DRIVERS AIRBAG REPLACED APPROXIMATELY 2 YEARS AGO. THEN THE PASSENGER AIRBAG LIGHT SHOWED DEFECTIVE SENSOR. BMW SAID THE WOULD EXTEND WARRANTY 15 YEARS BUT CAR IS NOW 17 YEARS OLD. HAD TO PAY FOR REPAIR OUT OF POCKET. ALSO HAD TO REPLACE GENERAL MODULE FOR REMOTE OPENING OF AND LOCKING DOORS.
NHTSA complaint #11182412 — an unverified report by a vehicle owner.
at 170,000 milesWoonsocket, RI
VEHICLE SPEED CONTROL
THE SUSPENSION/SUBFRAME OF THE VEHICLE IS ROTTED. ALSO, THE ELECTRICAL SYSTEM IS WACKY. MY SPEEDOMETER AND ABS LIGHT TURN ON AND OFF - INCLUDING MY ENGINE AND TRANSMISSION LIGHT FLASH ON AND OFF. THE VEHICLE HAS BEEN CHECK AND THERE IS ANYTHING WRONG WITH THE ENGINE OR TRANSMISSION.
NHTSA complaint #11169931 — an unverified report by a vehicle owner.
at 170,000 milesWoonsocket, RI
SUSPENSION
THE SUSPENSION/SUBFRAME OF THE VEHICLE IS ROTTED. ALSO, THE ELECTRICAL SYSTEM IS WACKY. MY SPEEDOMETER AND ABS LIGHT TURN ON AND OFF - INCLUDING MY ENGINE AND TRANSMISSION LIGHT FLASH ON AND OFF. THE VEHICLE HAS BEEN CHECK AND THERE IS ANYTHING WRONG WITH THE ENGINE OR TRANSMISSION.
NHTSA complaint #11169931 — an unverified report by a vehicle owner.