FaultScore

FaultScore report

2020 BMW X5 problems

Owners have filed 151 complaints about the 2020 BMW X5 with NHTSA between 2020 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 15 of 27 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the BMW X5.

How this is worked out

The numbers

151

Complaints

6

Crashes reported

12

Fires reported

3

Injuries reported

54,000 mi

Median mileage at failure

Half of reported failures happened before this

31%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 45 vs 50 Severity 72 vs 50 Early failure 52 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the BMW X5. 50 means typical for this model; 100 means roughly double.
Severity — 72
13.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 52
31% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2020 compares with every other BMW X5

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 BMW X5

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 43 28.5%

0 crashes, 5 fires · median 60,000 mi

0 crashes, 4 fires · median 54,000 mi

1 crashes, 0 fires · median 70,000 mi

1 crashes, 3 fires · median 170 mi

Airbags 6 4.0%

1 crashes, 0 fires · median 52,413 mi

Driver Assist & Collision Avoidance 5 3.3%
Lights 5 3.3%

Median failure at 8,100 miles

Brakes 5 3.3%

1 crashes, 0 fires

Body & Structure 4 2.6%
Seat Belts 3 2.0%

1 crashes, 0 fires · median 65,327 mi

Windows, Mirrors & Wipers 2 1.3%
Fuel & Propulsion 2 1.3%
Acceleration & Cruise Control 2 1.3%

1 crashes, 0 fires

Suspension 2 1.3%
Steering 2 1.3%
Doors, Latches & Locks 1 0.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 2.8%
1,000 – 9,999 miles 3 8.3%
10,000 – 24,999 miles 1 2.8%
25,000 – 49,999 miles 13 36.1%
50,000 – 74,999 miles 13 36.1%
75,000 – 99,999 miles 4 11.1%
100,000 – 149,999 miles 1 2.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2020 BMW X5 SUV AWD

Frontal crash test

Side barrier crash test of a 2020 BMW X5 SUV AWD

Side barrier crash test

Side pole crash test of a 2020 BMW X5 SUV AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2020 BMW X5 SUV AWD
15.9% risk
2020 BMW X5 SUV RWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2020 peak 12 Aug 2026

NHTSA investigations into the 2020 BMW X5

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

Recalls on the 2020 BMW X5

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V644000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

Risk: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

24V576000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Risk: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

22V267000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

21V096000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

21V062000

SERVICE BRAKES, HYDRAULIC

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Risk: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

20V678000

SUSPENSION:FRONT:CONTROL ARM

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Risk: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

20V528000

EXTERIOR LIGHTING:HEADLIGHTS

BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

20V465000

POWER TRAIN:AUTOMATIC TRANSMISSION

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

Risk: An engine stall increases the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026285 25,552 units in Canada

Lights And Instruments

Issue: Under certain conditions, the windshield wiping system may not meet certain requirements of Canadian regulations. Safety Risk: This small error does not affect safety. Corrective Actions: This is not a recall. BMW has made changes to ensure that all new vehicles meet Canadian regulations.

Recall 2025514 14,573 units in Canada

Engine

Issue: On certain vehicles, the recall repairs completed by a BMW dealer during recall 12 83 24RC (Transport Canada recall no. 2024-444) may not be effective. As a result, certain vehicles require a second repair. On certain vehicles, if you try to start the engine repeatedly, the starter could overheat. If this happens, and nearby components contact the starter, it could cause a fire. Safety Risk: A fire can create the risk of injury. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to replace the engine starter.

Recall 2024544 587,250 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2024444 11,802 units in Canada

Electrical

Issue: On certain vehicles, if you try to start the engine repeatedly, the starter could overheat. If this happens, and nearby components contact the starter, it could cause a fire. Safety Risk: A fire can create the risk of injury. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.

Recall 2022202 6,235 units in Canada

Structure

Issue: On certain vehicles, a software problem could allow you to close the sunroof remotely without the key fob inside the vehicle. Canadian regulations require the key fob to be in or near the vehicle when closing the sunroof. Safety Risk: A sunroof that can be closed without the key fob in or near the vehicle could create a risk of injury. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealership to reprogram the roof function control unit. Alternatively, you can download an over-the-air update to fix this problem.

Recall 2021078 2,263 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear correctly in the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software, if necessary.

Recall 2021061 45 units in Canada

Brakes

Issue: On certain vehicles, an internal part in the integrated brake system could fail during hard braking. If this happens, there would be a reduction in brake boost and the antilock brake system (ABS) would turn off. This can cause an increase in brake pedal effort that is required to stop the vehicle. Safety Risk: A sudden increase in brake pedal force and a loss of ABS braking could lead to an increase in stopping distance. This could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer replace the integrated brake system (hydraulic unit and master cylinder).

Recall 2020409 160 units in Canada

Lights And Instruments

Issue: On certain vehicles, the wrong headlight lenses may have been installed. This could cause the headlights to produce blue light. Canadian regulations do not allow headlights to emit a blue light. Safety Risk: Headlights that produce blue light may confuse other road users. This could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the headlights. They will be replaced, if necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Plano, TX 3 injured

UNKNOWN OR OTHER

The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.

NHTSA complaint #11748457 — an unverified report by a vehicle owner.

Redondo Beach, CA Fire

UNKNOWN OR OTHER

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

NHTSA complaint #11722345 — an unverified report by a vehicle owner.

Redondo Beach, CA Fire

ELECTRICAL SYSTEM

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

NHTSA complaint #11722345 — an unverified report by a vehicle owner.

Redondo Beach, CA Fire

ENGINE

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

NHTSA complaint #11722345 — an unverified report by a vehicle owner.

San Marcos, CA Fire

UNKNOWN OR OTHER

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

NHTSA complaint #11663702 — an unverified report by a vehicle owner.

San Marcos, CA Fire

ELECTRICAL SYSTEM

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

NHTSA complaint #11663702 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

New Milford, CT

UNKNOWN OR OTHER

The A/C evaporator coil failed on my 2020 BMX X5 S40i prior to 27,564 miles. It was taken into the local dealer for evaluation at a cost of $811.33 and UV dye was added with refrigerant, which escaped over a 2 week period. The final diagnosis after a further two weeks and at a cost of $301.38, later confirmed that the evaporator coil needed to be replaced. The BMW Dealer quoted $6,686.35 for the replacement. BMW USA refused to comp or co-op the repair. From my research I see that this is a common failure across a large segment of the BMW range and that a conservative minimum of 771,000 BMW vehicles could be affected and that the cost to cure each vehicle ranges between $4,000 & $8,000. I was very surprised to hear that the was no NHTSA recall nor Class Action Law Suit given the potential number of cases and huge expense to cure

NHTSA complaint #11758762 — an unverified report by a vehicle owner.

Plano, TX

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

This vehicle has AC problem it’s blowing hot air. It has evaporator leaking. I called multiple shops and they said this problem is very popular for the X5 2019 to 2023 in my car is 2020. Please recall the Evaporator Core problem. It is too dangerous to drive in the car without AC and is too expensive to Have the Evaporator Core replacement.

NHTSA complaint #11754754 — an unverified report by a vehicle owner.

Burbank, CA

ENGINE

My 2019 BMW X5 (G05) equipped with the B58 Technical Update (B58TU) engine has experienced a failure / is showing early signs of failure of the engine oil pump assembly.Beginning with the B58TU engine, BMW utilized a variable-displacement oil pump that contains a thermoplastic/plastic internal adjusting ring. This plastic component degrades under normal operating temperatures, resulting in a sudden mechanical failure of the pump. This failure leads to a sudden drop in engine oil pressure, vehicle disablement without sufficient warning, or an inability for the iDrive infotainment system to complete an electronic oil level measurement.A sudden loss of engine lubrication while driving presents a severe safety hazard, capable of immobilizing the vehicle in active traffic. BMW has updated this exact pump part number to utilize all-metal internal carriers on later production runs, but refuses to cover the cost for early out-of-warranty models. I am requesting that the NHTSA open a safety defect investigation into the early B58TU oil pump assembly to force a mandatory safety recall.

NHTSA complaint #11754552 — an unverified report by a vehicle owner.

Cranston, RI

POWER TRAIN

It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no warning the car was mass produced and this is a common issue therefore should be recalled

NHTSA complaint #11751677 — an unverified report by a vehicle owner.

Cranston, RI

UNKNOWN OR OTHER

It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no warning the car was mass produced and this is a common issue therefore should be recalled

NHTSA complaint #11751677 — an unverified report by a vehicle owner.

Cranston, RI

ENGINE

It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no warning the car was mass produced and this is a common issue therefore should be recalled

NHTSA complaint #11751677 — an unverified report by a vehicle owner.

Newton, MA

ENGINE

Low oil pressure light came on during interstate drive. Later analysis at dealership revealed this is related to faulty oil pump with plastic parts in B58 engine.

NHTSA complaint #11750271 — an unverified report by a vehicle owner.

Miami, FL

ENGINE

I replaced my starter prior to a recall that was issued. After the recall, I submitted a claim for reimbursement and the check was issued. Bmw of North American has not updated the recall information associated with my vin. I am this unable to list my vehicle on any rental platform as it is showing a status of an open recall for the starter. The repair was done in September, 2025 and I was reimbursed 3 weeks ago.

NHTSA complaint #11749940 — an unverified report by a vehicle owner.

Zionsville, IN

SUSPENSION

Hello, my front differential recently failed on my BMW. based on some research, this appears to be a manufacturing defect that BMW isn't covering affecting many owners of this car.

NHTSA complaint #11749436 — an unverified report by a vehicle owner.

Plano, TX 3 injured

UNKNOWN OR OTHER

The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.

NHTSA complaint #11748457 — an unverified report by a vehicle owner.

Bal Harbour, FL

ELECTRICAL SYSTEM

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11743022 — an unverified report by a vehicle owner.

Mckinney, TX

ELECTRICAL SYSTEM

For my 2019 BMW X5 SDRIVE40i, The A/C evaporator core failed and began leaking refrigerant, resulting in complete loss of cold air from the A/C system. The vehicle had approximately 50,000 miles. The repair required full dashboard removal and cost approximately $4,500 including a rental vehicle. This appears to be a widespread issue on 2019–2025 BMW X5/X6/X7 models, suspected to be caused by R-1234yf refrigerant incompatibility with the aluminum evaporator core. The leaking R-1234yf refrigerant is also an environmental concern. R-1234yf is a hydrofluorocarbon (HFC) greenhouse gas with a global warming potential significantly higher than CO2. An uncontrolled leak of this refrigerant directly into the atmosphere — due to a defective factory-installed evaporator core — contributes to environmental harm and violates the spirit of EPA regulations governing refrigerant emissions. Consumers should not bear the financial burden of a known manufacturing defect that also results in the uncontrolled release of a regulated substance. BMW has not issued a recall or extended warranty for this component despite widespread owner reports of the same failure. I am requesting NHTSA investigate this issue and compel BMW to issue a formal recall and provide reimbursement to affected owners.

NHTSA complaint #11741425 — an unverified report by a vehicle owner.

Mckinney, TX

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

For my 2019 BMW X5 SDRIVE40i, The A/C evaporator core failed and began leaking refrigerant, resulting in complete loss of cold air from the A/C system. The vehicle had approximately 50,000 miles. The repair required full dashboard removal and cost approximately $4,500 including a rental vehicle. This appears to be a widespread issue on 2019–2025 BMW X5/X6/X7 models, suspected to be caused by R-1234yf refrigerant incompatibility with the aluminum evaporator core. The leaking R-1234yf refrigerant is also an environmental concern. R-1234yf is a hydrofluorocarbon (HFC) greenhouse gas with a global warming potential significantly higher than CO2. An uncontrolled leak of this refrigerant directly into the atmosphere — due to a defective factory-installed evaporator core — contributes to environmental harm and violates the spirit of EPA regulations governing refrigerant emissions. Consumers should not bear the financial burden of a known manufacturing defect that also results in the uncontrolled release of a regulated substance. BMW has not issued a recall or extended warranty for this component despite widespread owner reports of the same failure. I am requesting NHTSA investigate this issue and compel BMW to issue a formal recall and provide reimbursement to affected owners.

NHTSA complaint #11741425 — an unverified report by a vehicle owner.

Rochester, MN

POWER TRAIN

I own a 2019 BMW X5 xDrive40i with the B58 3.0L turbocharged inline-six engine. While driving in Minnesota, the vehicle suddenly displayed an urgent warning stating “oil pressure too low” and instructed me to stop the engine. This occurred while the vehicle was being operated on the road, requiring me to stop driving immediately. The vehicle was later inspected by an authorized BMW dealer. The dealer diagnosed the failure as a defective oil pump and stated that the oil pump must be replaced. The estimated repair cost was approximately $7,500 or more. This is a serious safety concern because a sudden loss of engine oil pressure can lead to engine seizure, loss of motive power, and loss of vehicle control risk depending on traffic conditions. The oil pump is a critical lubrication component and should not fail as a normal wear item. I have found numerous similar owner reports involving BMW B58 oil pump failures, including reports suggesting that cold-weather operation may contribute to or expose the failure. My vehicle is operated in Minnesota, a cold-weather state. The vehicle was inspected by Park Place BMW in Rochester, MN. I am requesting that NHTSA investigate whether this is a safety-related defect affecting 2019 BMW X5 xDrive40i vehicles and other BMW models equipped with the B58 engine.

NHTSA complaint #11739764 — an unverified report by a vehicle owner.

Rochester, MN

VEHICLE SPEED CONTROL

I own a 2019 BMW X5 xDrive40i with the B58 3.0L turbocharged inline-six engine. While driving in Minnesota, the vehicle suddenly displayed an urgent warning stating “oil pressure too low” and instructed me to stop the engine. This occurred while the vehicle was being operated on the road, requiring me to stop driving immediately. The vehicle was later inspected by an authorized BMW dealer. The dealer diagnosed the failure as a defective oil pump and stated that the oil pump must be replaced. The estimated repair cost was approximately $7,500 or more. This is a serious safety concern because a sudden loss of engine oil pressure can lead to engine seizure, loss of motive power, and loss of vehicle control risk depending on traffic conditions. The oil pump is a critical lubrication component and should not fail as a normal wear item. I have found numerous similar owner reports involving BMW B58 oil pump failures, including reports suggesting that cold-weather operation may contribute to or expose the failure. My vehicle is operated in Minnesota, a cold-weather state. The vehicle was inspected by Park Place BMW in Rochester, MN. I am requesting that NHTSA investigate whether this is a safety-related defect affecting 2019 BMW X5 xDrive40i vehicles and other BMW models equipped with the B58 engine.

NHTSA complaint #11739764 — an unverified report by a vehicle owner.

Rochester, MN

ENGINE

I own a 2019 BMW X5 xDrive40i with the B58 3.0L turbocharged inline-six engine. While driving in Minnesota, the vehicle suddenly displayed an urgent warning stating “oil pressure too low” and instructed me to stop the engine. This occurred while the vehicle was being operated on the road, requiring me to stop driving immediately. The vehicle was later inspected by an authorized BMW dealer. The dealer diagnosed the failure as a defective oil pump and stated that the oil pump must be replaced. The estimated repair cost was approximately $7,500 or more. This is a serious safety concern because a sudden loss of engine oil pressure can lead to engine seizure, loss of motive power, and loss of vehicle control risk depending on traffic conditions. The oil pump is a critical lubrication component and should not fail as a normal wear item. I have found numerous similar owner reports involving BMW B58 oil pump failures, including reports suggesting that cold-weather operation may contribute to or expose the failure. My vehicle is operated in Minnesota, a cold-weather state. The vehicle was inspected by Park Place BMW in Rochester, MN. I am requesting that NHTSA investigate whether this is a safety-related defect affecting 2019 BMW X5 xDrive40i vehicles and other BMW models equipped with the B58 engine.

NHTSA complaint #11739764 — an unverified report by a vehicle owner.

Charleston, SC

POWER TRAIN

Front Differential input bearing failure. Sudden jerking that almost causes loss of control. This poses a safety risk. This seems to be a know problem for the 2020 BMW X5 M50i No warning lights and I did not experience hearing any sounds as other have reported.

NHTSA complaint #11739184 — an unverified report by a vehicle owner.

Plymouth, MN

ENGINE

Plastic oil pump cracking problem is apparently known to BMW, but they haven’t recalled these defective oil pumps leading to engine failure.

NHTSA complaint #11734724 — an unverified report by a vehicle owner.

Fort Wayne, IN

POWER TRAIN

Failure of front differential

NHTSA complaint #11728092 — an unverified report by a vehicle owner.

at 70,000 miles Fort Wayne, IN

POWER TRAIN

The contact owns a 2020 BMW X5. The contact stated that the vehicle was taken to a dealer for routine maintenance and it was discovered that there was a coolant leak and that there was a failure with the front differential failure, and that the A/C unit was leaking. The leaking valve was replaced but the differential was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The failure mileage was 70,000.

NHTSA complaint #11728100 — an unverified report by a vehicle owner.

Fort Lauderdale, FL

ENGINE

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW B58TU engines) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immediate loss of propulsion and power steering assist, significantly increasing the risk of a high-speed collision or being stranded in dangerous traffic conditions. Additional Note: This is a known mechanical defect where a critical engine component (oil pump) relies on non-durable plastic materials, creating an unreasonable safety risk for drivers and passengers due to potential catastrophic engine failure without prior warning.

NHTSA complaint #11727767 — an unverified report by a vehicle owner.

Mclean, VA

ENGINE

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW G05 X5) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immediate loss of propulsion and power steering assist, significantly increasing the risk of a high-speed collision or being stranded in dangerous traffic conditions. Additional Note: This is a known mechanical defect where a critical engine component (oil pump) relies on non-durable plastic materials, creating an unreasonable safety risk for drivers and passengers due to potential catastrophic engine failure without prior warning.

NHTSA complaint #11726965 — an unverified report by a vehicle owner.

at 120,000 miles Marietta, GA

ELECTRICAL SYSTEM

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start. After several attempts, the vehicle started. The check control master warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000.

NHTSA complaint #11726815 — an unverified report by a vehicle owner.

Redondo Beach, CA Fire

UNKNOWN OR OTHER

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

NHTSA complaint #11722345 — an unverified report by a vehicle owner.

Redondo Beach, CA Fire

ELECTRICAL SYSTEM

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

NHTSA complaint #11722345 — an unverified report by a vehicle owner.