Owners have filed 48 complaints
about the 2023 BMW X5 with NHTSA between 2022 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 24 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the BMW X5. 50 means typical for this
model; 100 means roughly double.
Severity — 75
14.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2023 BMW X5
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
816.7%
1 crashes, 0 fires
Electrical System
816.7%
1 crashes, 0 fires
Transmission & Drivetrain
714.6%
Median failure at 50,900 miles
Driver Assist & Collision Avoidance
612.5%
2 crashes, 0 fires
Body & Structure
48.3%
Engine & Cooling
48.3%
Brakes
36.3%
2 crashes, 0 fires
Windows, Mirrors & Wipers
24.2%
Median failure at 6,000 miles
Tires
12.1%
Median failure at 5,700 miles
Fuel & Propulsion
12.1%
Lights
12.1%
Suspension
12.1%
Steering
12.1%
Airbags
12.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2022peak 5Aug 2026
Recalls on the 2023 BMW X5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V821000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.
Risk: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.
23V253000
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
22V942000
SEATS:CRITICAL FASTENERS
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.
Risk: A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.
22V820000
VISIBILITY:WINDSHIELD
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.
Risk: An electrical short-circuit increases the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202364679 units in Canada
Powertrain
Issue: On certain vehicles, the integrated transmission control unit (ITCU) may not be sealed properly. As a result, transmission oil could leak into the unit and cause the transmission gears to seize. If this happens, there could be a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to replace the ITCU. The dealer will also inspect the transmission fluid and replace it, if necessary.
Recall 202320826 units in Canada
Seats And Restraints
Issue: On certain vehicles, incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. As a result, the head restraints may not lock in place and could move in a crash. Safety Risk: Head restraints that move in a crash could increase the risk of an injury. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the second-row outboard seat head restraint guide sleeves, and replace them if necessary. To minimize the safety risk, BMW recommends not to transport people in the second-row outboard seats until the recall repairs are completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Woodbridge, VACrash1 injured
SERVICE BRAKES
While driving the vehicle at highway speed, the vehicle did not respond as expected during braking. Upon attempting to slow the vehicle, control was lost, the vehicle became unstable, left the roadway, and rolled. As a result of the incident, the driver sustained serious injuries requiring emergency transport and hospitalization. No warning lamps, messages, or brake-related alerts were observed prior to the incident. After the crash, the BMW mobile application displayed a brake system malfunction warning indicating an integrated system brake failure, with a timestamp shortly after the incident. The vehicle has not yet been inspected or diagnosed by a BMW dealer or independent service center. The vehicle remains available for inspection following the crash and has been retained post-incident pending salvage processing.
NHTSA complaint #11707697 — an unverified report by a vehicle owner.
Marietta, GACrash
UNKNOWN OR OTHER
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
NHTSA complaint #11609660 — an unverified report by a vehicle owner.
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
NHTSA complaint #11609660 — an unverified report by a vehicle owner.
Marietta, GACrash
BACK OVER PREVENTION: WARNINGS
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
NHTSA complaint #11609660 — an unverified report by a vehicle owner.
Huntersville, NCCrash
ELECTRICAL SYSTEM
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
NHTSA complaint #11515326 — an unverified report by a vehicle owner.
Huntersville, NCCrash
SERVICE BRAKES
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
NHTSA complaint #11515326 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tyler, TX
ENGINE
2023 BMW X5 had a defective water pump replaced under warranty at 27,585 miles on 9/12/2024. Today 8/10/2026 at 52,907 miles the water pump again needs to be replaced. BMW has had water pump recalls in the past for similar years of x5 SUV, but our VIN is not included in the current recalls. Photographs of the recalled water pumps look exactly like our pictures. I believe the recall should be expanded to include additional BMW models/VIN ranges.
NHTSA complaint #11756061 — an unverified report by a vehicle owner.
Fort Atkinson, WI
ELECTRICAL SYSTEM
A manufacturer defect caused connector pin corrosion and thus the head unit dash stopped working completely and needs to be replaced. The head unit is what the back up camera comes through causing safety concern. It is no longer under warranty because of the miles, otherwise yearwise it would be. BMW won’t provide any good will assistance. This happened in 2026 on a 2023 model year. It has been brought to a bmw service center with a quote of over 6k to fix. No warning symptoms.
NHTSA complaint #11753617 — an unverified report by a vehicle owner.
Battle Ground, WA
STRUCTURE:BODY
Sunroof leaks into cabin and there is no known solution for this model year 2023 BMW X5. It is my understanding that model years 2020-2023 all have this issue and a class action lawsuit is being reviewed. BMW has also issued a TSIB but there is no known recall. They will replace the seals under warranty but that is only a 2-3 year solution and will need to be redone.
NHTSA complaint #11745920 — an unverified report by a vehicle owner.
Peru, IL
POWER TRAIN
Noticed noise. Took to dealer. Dealer confirmed bad front pinion/bearing and need front differential. Will be very dangerous if not fixed! Dealer has had this issue before and online forums state big issues
NHTSA complaint #11736421 — an unverified report by a vehicle owner.
Peru, IL
UNKNOWN OR OTHER
Noticed noise. Took to dealer. Dealer confirmed bad front pinion/bearing and need front differential. Will be very dangerous if not fixed! Dealer has had this issue before and online forums state big issues
NHTSA complaint #11736421 — an unverified report by a vehicle owner.
San Antonio, TX
POWER TRAIN
Drivetrain malfunction reoccurring 2x in 45 days. First error message the dealer charged me $600 to fix. Bringing car in second time now. Unsafe to drive due to power cutoff. This is a PHEV. Car is under the original mfr warranty and less than 3 years old.
NHTSA complaint #11724883 — an unverified report by a vehicle owner.
San Antonio, TX
POWER TRAIN
Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely
NHTSA complaint #11724888 — an unverified report by a vehicle owner.
San Antonio, TX
ELECTRICAL SYSTEM
Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely
NHTSA complaint #11724888 — an unverified report by a vehicle owner.
San Antonio, TX
SERVICE BRAKES
Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely
NHTSA complaint #11724888 — an unverified report by a vehicle owner.
Yorba Linda, CA
STRUCTURE:BODY
While driving under normal conditions with no external impact, debris, rock strike, or other identifiable cause, the panoramic moonroof shattered explosively (with a loud report resembling a gunshot). Glass fragments dispersed across the roof area, and portions of the panel collapsed inward into the interior mesh roof cover. This occurred without warning and posed a serious safety risk. Th problem has not been reproduced by the dealer and only been inspected by the dealer and denied as a warranty claim. Nothing in the vehicle warning system went off prior to the failure.
NHTSA complaint #11722830 — an unverified report by a vehicle owner.
Bridgeport, CT
AIR BAGS
The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.
NHTSA complaint #11719455 — an unverified report by a vehicle owner.
Bridgeport, CT
STRUCTURE:BODY
The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.
NHTSA complaint #11719455 — an unverified report by a vehicle owner.
Bridgeport, CT
ELECTRICAL SYSTEM
The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warranty. In order for the dealership to take a look at the issue an 200 dollar diagnostic is required but I was informed that if they determined that the issue on hand is due to the defective part. I will still have to pay for the repairs. There weren’t any other signs before the incident.
NHTSA complaint #11719455 — an unverified report by a vehicle owner.
Woodbridge, VACrash1 injured
SERVICE BRAKES
While driving the vehicle at highway speed, the vehicle did not respond as expected during braking. Upon attempting to slow the vehicle, control was lost, the vehicle became unstable, left the roadway, and rolled. As a result of the incident, the driver sustained serious injuries requiring emergency transport and hospitalization. No warning lamps, messages, or brake-related alerts were observed prior to the incident. After the crash, the BMW mobile application displayed a brake system malfunction warning indicating an integrated system brake failure, with a timestamp shortly after the incident. The vehicle has not yet been inspected or diagnosed by a BMW dealer or independent service center. The vehicle remains available for inspection following the crash and has been retained post-incident pending salvage processing.
NHTSA complaint #11707697 — an unverified report by a vehicle owner.
O Fallon, MO
UNKNOWN OR OTHER
My sunroof spontaneously exploded yesterday, which sounded like a loud shotgun blast going off. Fortunately my vehicle was stopped at the time, but no rocks or debris had hit it to cause this then or previously, and nothing had fallen on it. No warning or other symptoms prior to this happening, the car was in mint condition and always garaged, 34,750 miles. Could have been much worse had I been driving at highway speeds and not stopped at a traffic light.
NHTSA complaint #11706044 — an unverified report by a vehicle owner.
O Fallon, MO
STRUCTURE:BODY
My sunroof spontaneously exploded yesterday, which sounded like a loud shotgun blast going off. Fortunately my vehicle was stopped at the time, but no rocks or debris had hit it to cause this then or previously, and nothing had fallen on it. No warning or other symptoms prior to this happening, the car was in mint condition and always garaged, 34,750 miles. Could have been much worse had I been driving at highway speeds and not stopped at a traffic light.
NHTSA complaint #11706044 — an unverified report by a vehicle owner.
San Antonio, TX
UNKNOWN OR OTHER
While on a stretch of two lane highway with no shoulders I got some flashing error messages that were too quick to read, then the car made the shutdown sound like when you turn the car off, and said “Goodbye” on the screen. The gas pedal was unresponsive, pulled itself away from my foot. The screen showed what it normally shows when you turn the car off - option to charge immediately or precondition now. Car was just coasting. Eventually I hit the start button and the car turned back on. I think one of the error messages that flashed said Driver Assistance Disabled… the car doesn’t have any advanced drivers assistance packages so not sure what that could mean. I have a vague memory of this happening to me once over a year ago, pulling out of the driveway, and having to hit start to turn it back on.
NHTSA complaint #11704385 — an unverified report by a vehicle owner.
San Antonio, TX
ELECTRICAL SYSTEM
While on a stretch of two lane highway with no shoulders I got some flashing error messages that were too quick to read, then the car made the shutdown sound like when you turn the car off, and said “Goodbye” on the screen. The gas pedal was unresponsive, pulled itself away from my foot. The screen showed what it normally shows when you turn the car off - option to charge immediately or precondition now. Car was just coasting. Eventually I hit the start button and the car turned back on. I think one of the error messages that flashed said Driver Assistance Disabled… the car doesn’t have any advanced drivers assistance packages so not sure what that could mean. I have a vague memory of this happening to me once over a year ago, pulling out of the driveway, and having to hit start to turn it back on.
NHTSA complaint #11704385 — an unverified report by a vehicle owner.
Watchung, NJ
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
While driving, the information LED screen on the car flickered and went black within a second. Other electric components malfunctioned as well, e.g. radio, air conditioning/heating. Obviously, the cameras and safety systems associated with the screen also did not work. There was no warning that this was going to happen and, without these safety features, I felt that I was at a greater risk. The next day, I took the car to a BMW dealership, and was told that the Head Unit High was malfunctioning due to corrosion. The car has just under 51,000 miles and the unit should have been insulated against any moisture (the car was never flooded). I feel that this is a manufacturing defect that has put me, as the driver when it occurred, at risk.
NHTSA complaint #11682887 — an unverified report by a vehicle owner.
Watchung, NJ
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
While driving, the information LED screen on the car flickered and went black within a second. Other electric components malfunctioned as well, e.g. radio, air conditioning/heating. Obviously, the cameras and safety systems associated with the screen also did not work. There was no warning that this was going to happen and, without these safety features, I felt that I was at a greater risk. The next day, I took the car to a BMW dealership, and was told that the Head Unit High was malfunctioning due to corrosion. The car has just under 51,000 miles and the unit should have been insulated against any moisture (the car was never flooded). I feel that this is a manufacturing defect that has put me, as the driver when it occurred, at risk.
NHTSA complaint #11682887 — an unverified report by a vehicle owner.
Williamsburg, NJ
EXTERIOR LIGHTING
On the driver's side the headlight's smaller light stopped working. I brought the car to BMW and they said the LED burned out, which also caused burn marks on the headlight assembly, so the entire headlight assembly needs to be replaced.
NHTSA complaint #11668105 — an unverified report by a vehicle owner.
at 50,900 milesKahului, HI
POWER TRAIN
The contact owns a 2023 BMW X5. The contact stated that upon starting the vehicle, the contact noticed a fluid leak underneath the vehicle. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light and other unknown warning lights were illuminated. The messages " Drivetrain Malfunction" and "4-WD Component" and other unknown messages were displayed. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that while driving 40-50 MPH, with her one-year-old daughter in a car seat in the rear of the vehicle, the vehicle suddenly lost motive power. The contact stated that the failure recurred several times while driving, causing the contact to pull over to the side of the road several times. The contact stated that there were significant safety concerns and did not feel safe driving the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V821000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the dealer for assistance. The failure mileage was approximately 50,900.
NHTSA complaint #11665727 — an unverified report by a vehicle owner.
Sacramento, CA
POWER TRAIN
Two incidents I was driving the vehicle and the notification popped up saying drivetrain error at that moment the Car Detail and I was unable to go over 30 mph while driving in the fast lane on California highways 2/13/2025 3/30/2025
NHTSA complaint #11653446 — an unverified report by a vehicle owner.
Marietta, GACrash
UNKNOWN OR OTHER
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
NHTSA complaint #11609660 — an unverified report by a vehicle owner.
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
NHTSA complaint #11609660 — an unverified report by a vehicle owner.