Owners have filed 162 complaints
about the 2005 Cadillac SRX with NHTSA between 2004 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Cadillac SRX. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
521.7%
Sun/Moon Roof Assembly
521.7%
Body
417.4%
Rear
417.4%
Seal
28.7%
Pressure Monitoring AND Regulating Systems
14.3%
Stabilizer BAR
14.3%
Differential Unit
14.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
53.8%
1,000 – 9,999 miles
86.1%
10,000 – 24,999 miles
107.6%
25,000 – 49,999 miles
1410.7%
50,000 – 74,999 miles
2216.8%
75,000 – 99,999 miles
2317.6%
100,000 – 149,999 miles
3728.2%
150,000+ miles
129.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2005 Cadillac SRX 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2004peak 6Feb 2026
NHTSA investigations into the 2005 Cadillac SRX
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA06001Opened 20 Jan 2006Closed 1 Dec 2006VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF GLASS FAILURE
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEM...
PE05052Opened 22 Sep 2005Closed 20 Jan 2006VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF GLASS FAILURE
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF T...
Recalls on the 2005 Cadillac SRX
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V394000
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
07V589000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Risk: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
06V125000
SUSPENSION:REAR
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Risk: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201427330,927 units in Canada
Electrical
On certain vehicles, there is a risk that some drivers may bump the ignition key with their knee and unintentionally move the key from out of the "run" position. If this were to occur, engine power, power braking and power steering would be affected, which would unexpectedly increase steering and brake pedal effort, potentially increasing stopping distances and the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the "run" position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers are to remove the key blade from the original flip key/transmitter assemblies provided with the vehicle, and provide two new keys and two key rings for every original key. Important note: Until the correction is performed, drivers should adjust their seat and steering column to allow clearance between their knee and the ignition key.
Recall 200741720,052 units in Canada
Powertrain
On certain vehicles, the drive axle differential seal may leak (note that all-wheel drive vehicles have two seals). Reduced lubrication may cause the differential to become noisier. Continued use may cause damage to bearings and other differential components. Three conditions could occur: 1). When the vehicle is stopped and shifted to reverse, the differential may jam and prevent vehicle movement. 2). the damage can cause drag that will feel like the parking brake is applied; or 3) the differential could jam and lock the drive wheels while the vehicle is underway. Should the latter occur, it could result in a loss of vehicle control and a crash, causing injury or death. Correction: Dealers will replace the drive axle differential seal(s).
Recall 2006086613 units in Canada
Suspension
On certain vehicles, an inadequate weld could cause the left or right rear suspension toe link assembly to separate. If this were to occur, the affected rear wheel would be able to turn in or out, which could compromise vehicle stability and cause a loss of vehicle control and a crash. Correction: Dealers will inspect and, if required, replace the left and right toe link assemblies.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 152,000 milesWestchester, OHCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED HEAD ON INTO AN ONCOMING SEMI TRUCK. THE CONTACT'S VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLOYED MOMENTS AFTER THE COLLISION OCCURRED. THE DRIVER SUSTAINED FACIAL LACERATIONS AND CONTUSIONS ALONG WITH CONTUSIONS AND ABRASIONS TO THE ARMS, LEGS, AND TORSO. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #11139487 — an unverified report by a vehicle owner.
DES Moines, WACrash3 injured
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND AN INTERMITTENT FAILURE REGARDING THE REAR SUSPENSION. IN ADDITION, THE REAR OF THE VEHICLE SWAYED BACK AND FORTH. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED, WHICH CAUSED DIFFICULTY WHEN TURNING THE VEHICLE IN EITHER DIRECTION AT LOW OR HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH ON THE HIGHWAY, THE REAR OF THE VEHICLE SWAYED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL ACROSS FOUR LANES OF TRAFFIC AND CRASHED INTO A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A HEAD INJURY, NECK AND BACK PAINS, AND HEADACHES. THE FRONT PASSENGER SUSTAINED A SPRAINED LEFT THUMB, AND NECK AND BACK PAINS. THE REAR PASSENGER SUSTAINED BACK AND MUSCLE PAINS, AND FEET INJURIES. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE POLICE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11129886 — an unverified report by a vehicle owner.
at 110,000 milesEmmaus, PWCrash1 injured
AIR BAGS
TL* THE CONTACT'S DAUGHTER OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 40 MPH ON AN ICY, SNOWY ROAD, THE VEHICLE STARTED TO SKID AND THE DRIVER LOST CONTROL OF THE VEHICLE. THE DRIVER CRASHED INTO A CEMENT WALL. ALL THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION ALONG WITH BRUISES TO THE CHEST, RIGHT ARM, AND LEG. A POLICE REPORT WAS FAILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10968319 — an unverified report by a vehicle owner.
Roseville, MNCrash
AIR BAGS
AIRBAG DIDN'T DEPLOY IN AN ACCIDENT ON AUGUST 11 2016. AIRBAG IS FAULTY AND CONCERN ABOUT THE SAFETY OF THE 2005 SRC 04/01/2021: ODI # CHANGED FROM 10895442 TO 10895253 AS PART OF ROUTINE DATA CLEANUP.
NHTSA complaint #10895253 — an unverified report by a vehicle owner.
at 108,000 milesClarksville, TNFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE THE VEHICLE WAS PREPARING TO STOP AT A STOP SIGN, THE VEHICLE BEGAN TO SPUTTER INTO TRAFFIC AND ALL THE WARNING LIGHTS ILLUMINATED. THE ENGINE STALLED AND SMOKE APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POSITIVE CABLE WIRE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE PARTS TO REPAIR THE FAILURE WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
NHTSA complaint #10874595 — an unverified report by a vehicle owner.
at 75,000 milesSAN Francisco, CAFire
STEERING
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE HEATER WAS ACTIVATED AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VENTS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10659967 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Allen City, KY
POWER TRAIN
When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.
NHTSA complaint #11719631 — an unverified report by a vehicle owner.
Allen City, KY
UNKNOWN OR OTHER
When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.
NHTSA complaint #11719631 — an unverified report by a vehicle owner.
Allen City, KY
ELECTRICAL SYSTEM
When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.
NHTSA complaint #11719631 — an unverified report by a vehicle owner.
Alameda, CA
ELECTRICAL SYSTEM
brought car to shop and after 3 months trying to figure out problem gave up. I towed it to dealership and after another month finally said car proved to be a mystery but extensive damage due to water leakin the rear shorting out entertainment module.
NHTSA complaint #11490414 — an unverified report by a vehicle owner.
Inkster, MI
UNKNOWN OR OTHER
I noticed this car has several recalls that were never corrected on my vehicle.
NHTSA complaint #11457183 — an unverified report by a vehicle owner.
at 200,000 milesJacksonville, FL
AIR BAGS
WHEN IT RAINS WATER LEAKS FROM THE TOP OF THE VEHICLE AND LEAKS INSIDE THE CAR THROUGH A PLASTIC PIECE THAT SAYS AIR BAG AND IN THE REAR WATER LEAKS IN AND FILLS UP WHERE THE JACK IS LOCATED AND I'M AFRAID THAT THE AIRBAG WILL NOT WORK PROPERLY WITH THE WATER LEAKING INTO IT WHEN IT RAINS OR I GO THROUGH THE CAR WASH. ALSO THE REAR AXLE MOUNT IS BROKE AND IT CAUSE THE VEHICLE TO MAKE A LOT OF NOISE AND I'M HOPING THE REAR END DOESN'T COME OFF WHILE I'M DRIVING BECAUSE IT WILL DEFINITELY CAUSE A WRECK.
NHTSA complaint #11360681 — an unverified report by a vehicle owner.
at 200,000 milesJacksonville, FL
UNKNOWN OR OTHER
WHEN IT RAINS WATER LEAKS FROM THE TOP OF THE VEHICLE AND LEAKS INSIDE THE CAR THROUGH A PLASTIC PIECE THAT SAYS AIR BAG AND IN THE REAR WATER LEAKS IN AND FILLS UP WHERE THE JACK IS LOCATED AND I'M AFRAID THAT THE AIRBAG WILL NOT WORK PROPERLY WITH THE WATER LEAKING INTO IT WHEN IT RAINS OR I GO THROUGH THE CAR WASH. ALSO THE REAR AXLE MOUNT IS BROKE AND IT CAUSE THE VEHICLE TO MAKE A LOT OF NOISE AND I'M HOPING THE REAR END DOESN'T COME OFF WHILE I'M DRIVING BECAUSE IT WILL DEFINITELY CAUSE A WRECK.
NHTSA complaint #11360681 — an unverified report by a vehicle owner.
at 147,000 milesClearwter, FL
UNKNOWN OR OTHER
TIMING CHAIN LEAKING OIL. STATIONARY SAW OIL IN DRIVEWAY NOISE IN FRONT WHILE DRIVING TURNED OUT TO BE 2 STRUTS NEED REPLACEMENT
NHTSA complaint #11308709 — an unverified report by a vehicle owner.
at 150,000 milesMinot, ND
UNKNOWN OR OTHER
REAR TRUNK DON'T LOCK
NHTSA complaint #11300818 — an unverified report by a vehicle owner.
at 182,000 milesPittsfield, IL
UNKNOWN OR OTHER
MAKING A LEFT HAND TURN ONTO MY WORK PARKING LOT, APPLIED BRAKES TO PULL INTO MY PARKING SPACE AND I HEARD A TERRIBLE GRINDING/SHUDDERING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. I DIDN'T THINK I WAS GOING TO BE ABLE TO STOP WITHOUT HITTING THE CONCRETE WALL. THE CAR FINALLY STOPPED AND THEN I SAW THE "SERVICE STABILITY SYSTEM" APPEAR ON THE DRIVER INFORMATION CENTER. SINCE I JUST PURCHASED THIS VEHICLE USED I LOOKED THIS UP AND IT APPEARS THIS "SHOULD" HAVE BEEN CONSIDERED AS A RECALL GM NEEDS TO MAKE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
NHTSA complaint #11288106 — an unverified report by a vehicle owner.
at 182,000 milesPittsfield, IL
SERVICE BRAKES
MAKING A LEFT HAND TURN ONTO MY WORK PARKING LOT, APPLIED BRAKES TO PULL INTO MY PARKING SPACE AND I HEARD A TERRIBLE GRINDING/SHUDDERING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. I DIDN'T THINK I WAS GOING TO BE ABLE TO STOP WITHOUT HITTING THE CONCRETE WALL. THE CAR FINALLY STOPPED AND THEN I SAW THE "SERVICE STABILITY SYSTEM" APPEAR ON THE DRIVER INFORMATION CENTER. SINCE I JUST PURCHASED THIS VEHICLE USED I LOOKED THIS UP AND IT APPEARS THIS "SHOULD" HAVE BEEN CONSIDERED AS A RECALL GM NEEDS TO MAKE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
NHTSA complaint #11288106 — an unverified report by a vehicle owner.
at 182,000 milesPittsfield, IL
ELECTRONIC STABILITY CONTROL (ESC)
MAKING A LEFT HAND TURN ONTO MY WORK PARKING LOT, APPLIED BRAKES TO PULL INTO MY PARKING SPACE AND I HEARD A TERRIBLE GRINDING/SHUDDERING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. I DIDN'T THINK I WAS GOING TO BE ABLE TO STOP WITHOUT HITTING THE CONCRETE WALL. THE CAR FINALLY STOPPED AND THEN I SAW THE "SERVICE STABILITY SYSTEM" APPEAR ON THE DRIVER INFORMATION CENTER. SINCE I JUST PURCHASED THIS VEHICLE USED I LOOKED THIS UP AND IT APPEARS THIS "SHOULD" HAVE BEEN CONSIDERED AS A RECALL GM NEEDS TO MAKE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
NHTSA complaint #11288106 — an unverified report by a vehicle owner.
at 135,000 milesSouth Easton, MA
ELECTRONIC STABILITY CONTROL (ESC)
AT RANDOM TIMES, WHILE ACCELERATING THE TRACTION ENGAGE MESSAGE WILL APPEAR AND THE CAR WILL NOT ACCELERATE FOR 2--3 SECONDS. VERY DANGEROUS. THE LAST TIME IT HAPPENED WAS WHEN I WAS TRYING TO MAKE A LEFT TURN IN A BUSY INTERSECTION.
NHTSA complaint #11257426 — an unverified report by a vehicle owner.
at 160,000 milesPaige, TX
ENGINE
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP, A LOUD VIBRATION/RUMBLE EMITTED FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COVERT CADILLAC BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11230546 — an unverified report by a vehicle owner.
Jacksonville, FL
UNKNOWN OR OTHER
THE CAR HAS A REAR LEAK THAT BUILDS UP IN THE TRUCK AND HOLDS WATER THERE WHERE THE JACK IS LOCATED WHICH IS NOW STUCK TO THE CARPET AND LOTS OF MOVEMENT IN THE REAR END OF THIS VEHICLE IS DEFECTIVE AND NEED TO HAVE A RECALL ON BOTH OF THESE ISSUES ALONG WITH THE REAR TRUNK NOT LOCKING OR REAR WINDSHIELD WIPERS NOT WORKING AT ALL AND COULD BE FROM THE WATER LEAKING INTO IT FROM THE REAR SOMEWHERE THAT NEEDS A RECALL ON.
NHTSA complaint #11205033 — an unverified report by a vehicle owner.
Jacksonville, FL
ELECTRICAL SYSTEM
THE CAR HAS A REAR LEAK THAT BUILDS UP IN THE TRUCK AND HOLDS WATER THERE WHERE THE JACK IS LOCATED WHICH IS NOW STUCK TO THE CARPET AND LOTS OF MOVEMENT IN THE REAR END OF THIS VEHICLE IS DEFECTIVE AND NEED TO HAVE A RECALL ON BOTH OF THESE ISSUES ALONG WITH THE REAR TRUNK NOT LOCKING OR REAR WINDSHIELD WIPERS NOT WORKING AT ALL AND COULD BE FROM THE WATER LEAKING INTO IT FROM THE REAR SOMEWHERE THAT NEEDS A RECALL ON.
NHTSA complaint #11205033 — an unverified report by a vehicle owner.
Jacksonville, FL
VISIBILITY/WIPER
THE CAR HAS A REAR LEAK THAT BUILDS UP IN THE TRUCK AND HOLDS WATER THERE WHERE THE JACK IS LOCATED WHICH IS NOW STUCK TO THE CARPET AND LOTS OF MOVEMENT IN THE REAR END OF THIS VEHICLE IS DEFECTIVE AND NEED TO HAVE A RECALL ON BOTH OF THESE ISSUES ALONG WITH THE REAR TRUNK NOT LOCKING OR REAR WINDSHIELD WIPERS NOT WORKING AT ALL AND COULD BE FROM THE WATER LEAKING INTO IT FROM THE REAR SOMEWHERE THAT NEEDS A RECALL ON.
NHTSA complaint #11205033 — an unverified report by a vehicle owner.
at 84,000 milesFullerton, CA
ELECTRICAL SYSTEM
LEFT FRONT TURN SIGNAL KEEPS GOING OUT. 5 TIMES SINCE OWNING THE CAR. REPAIR COSTS TO CHANGE BULB $250. HAPPENS WITH OUT WARNING. CADILLAC HAS NO FIX FOR PROBLEM. NEED TO BE A RECALL, AND SOLUTION TO PROBLEM. HAPPEN WHEN CAR IS IN MOTION, WHEN TURN SIGNAL IS USED.
NHTSA complaint #11162460 — an unverified report by a vehicle owner.
at 152,000 milesWestchester, OHCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED HEAD ON INTO AN ONCOMING SEMI TRUCK. THE CONTACT'S VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLOYED MOMENTS AFTER THE COLLISION OCCURRED. THE DRIVER SUSTAINED FACIAL LACERATIONS AND CONTUSIONS ALONG WITH CONTUSIONS AND ABRASIONS TO THE ARMS, LEGS, AND TORSO. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #11139487 — an unverified report by a vehicle owner.
at 125,000 milesOmaha, NE
POWER TRAIN
'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.
NHTSA complaint #11133340 — an unverified report by a vehicle owner.
at 125,000 milesOmaha, NE
STEERING
'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.
NHTSA complaint #11133340 — an unverified report by a vehicle owner.
at 125,000 milesOmaha, NE
ENGINE
'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.
NHTSA complaint #11133340 — an unverified report by a vehicle owner.
DES Moines, WACrash3 injured
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND AN INTERMITTENT FAILURE REGARDING THE REAR SUSPENSION. IN ADDITION, THE REAR OF THE VEHICLE SWAYED BACK AND FORTH. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED, WHICH CAUSED DIFFICULTY WHEN TURNING THE VEHICLE IN EITHER DIRECTION AT LOW OR HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH ON THE HIGHWAY, THE REAR OF THE VEHICLE SWAYED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL ACROSS FOUR LANES OF TRAFFIC AND CRASHED INTO A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A HEAD INJURY, NECK AND BACK PAINS, AND HEADACHES. THE FRONT PASSENGER SUSTAINED A SPRAINED LEFT THUMB, AND NECK AND BACK PAINS. THE REAR PASSENGER SUSTAINED BACK AND MUSCLE PAINS, AND FEET INJURIES. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE POLICE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11129886 — an unverified report by a vehicle owner.
at 108,000 milesST Louis, MO
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #11084782 — an unverified report by a vehicle owner.
at 142,347 milesLitchfield Park, AZ
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING OUR 2005 CADILLAC SRX A SERVICE STABILITY SYSTEM ERROR MESSAGE APPEAR ON CONSOLE DISPLAY SCREEN ALONG WITH TC AND ABS LIGHT COMING ON THE DASH. VEHICLE'S BRAKE SYSTEM BEGINS TO WORK ON ITS OWN FOR NO APPARENT REASON (NO ICE, SNOW, RAIN OR GRAVEL). VEHICLE NEEDS TO COME TO A COMPETE STOP, SOMETIMES SHUT THE VEHICLE COMPLETELY DOWN AND RESTART TO GET THE TC AND ABS LIGHT TO GO OUT ON THE DASH. THIS HAS HAPPENED 3 TIMES IN THE LAST FEW WEEKS. NOT SAFE TO DRIVE. ANY ASSISTANCE WOULD BE HELPFUL?
NHTSA complaint #11081943 — an unverified report by a vehicle owner.
