25 of the
856 complaints filed about the Chevrolet Express
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 1999.
25
Complaints
3%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2017 Chevrolet Express. The contact stated while driving approximately 65 MPH, the driver's side exterior split mirror failed to operate correctly and the contact was unable to see the lane to his left, nor to the rear of the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed but not repaired. The contact researched and found NHTSA Campaign Number 16V700000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 75.
NHTSA complaint #11452839 — an unverified report by a vehicle owner.
The contact owns a 2018 Chevrolet Express. The contact stated that the defroster would intermittently fail to operate as needed. The contact mentioned that the defroster might start working when driving over a pothole or an obstruction in the road. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V655000 (Electrical System). The contact also discovered that the rear window was made out of tempered glass which failed to comply with FMVSS standards; she was also able to link that failure to NHTSA Campaign Number: 19V387000 (Visibility). The manufacturer was notified of both failures and informed her that the recall repair for NHTSA Campaign Number: 18V655000 (Electrical System) was already performed on the vehicle. The manufacturer also informed her that the VIN was no longer included in NHTSA Campaign Number: 18V655000 (Electrical System). The contact was also referred to the dealer, but they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
NHTSA complaint #11447540 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11326379 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763, (631) 317-2348) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11112735 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS PARKED THE REAR DRIVER'S SIDE WINDOW FELL OUT OF PLACE. THE CONTACT STATED THAT ALL THE WINDOWS ON THE VEHICLE WERE LOOSE. THERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000. UPDATED 01/31/17*LJ CONSUMER STATED DRIVERS SIDE REAR SEAT LOWER WINDOW BROKE. GLUE CAME OFF MANUFACTURED WINDOW MADE BY C.R. LAURENCE CO, INC. WINDOW WAS REPLACED 11/08/16. UPDATED 6/22/18
NHTSA complaint #10916576 — an unverified report by a vehicle owner.
WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.
NHTSA complaint #10747178 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS DURING EXTREMELY COLD TEMPERATURES, THE WINDSHIELD WIPER FLUID FROZE AND THE WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,100.
NHTSA complaint #10676784 — an unverified report by a vehicle owner.
WHEN DRIVING IN A HORRIBLE RAINSTORM, THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED MOVING AND THEN ON THE NEXT ROTATION, SWUNG ITSELF AROUND AND GOT LODGED BY THE SIDE VIEW MIRROR. AN ACCIDENT WAS AVOIDED, BUT IT OCCURRED 3 MORE TIMES RANDOMLY THAT SAME DAY, AND THEN TODAY. IT WAS A MIRACLE THROUGH THE HEAVY RAIN THAT WE DIDN'T WRECK. LUCKILY THE PASSENGER SIDE WIPER KEPT WORKING AND WITH SOME LUCK, WE EXITED TO SAFETY.
NHTSA complaint #10399953 — an unverified report by a vehicle owner.
2002 CHEVROLET CONVERSION VAN EXPRESS 1500 HAD A PROBLEM WITH THE DRIVERS SIDE WINDOW. EXPRESS WINDOW WOULD GO DOWN BUT NOT GO BACK UP. *TS THE MOTOR WAS REPLACED THREE TIMES, FINALLY THE SWITCH WAS REPLACED. THE BRAKES AND MASTER CYLINDER HAD TO BE REPLACED. THE CONSUMER WAS TOLD THE BRAKES WERE INSUFFICIENT FOR THE WEIGHT OF THE VEHICLE. THE MICHELIN TIRES ONLY LASTED 24,000 MILES.
NHTSA complaint #10155198 — an unverified report by a vehicle owner.
I DRIVE A 2003 CHEVROLET EXPRESS VAN. I BELIEVE THERE IS AN ISSUE WITH THE WINDSHIELD WIPERS. MANY TIMES, WHEN TRAVELING AT SPEEDS ABOVE 50 THE WIPERS DO VERY LITTLE TO KEEP THE WINDSHIELD CLEAR. EVEN AFTER INSTALLING NEW BLADES. THIS HAPPENS DURING ALL TYPES OF INCLEMENT WEATHER, BUT IS ESPECIALLY BAD IN THE WINTER. THE WIPER BLADES ALLOW ICE TO COLLECT ON THEM, AND THE DEFROSTER IS NOT ENOUGH TO KEEP THEM CLEAR. I MUST STOP AND MANUALLY CLEAR THE WIPERS IF I MUST USE THE WIPERS, THEY JUST SCRAPE ACROSS THE WINDSHIELD BUT DO VERY LITTLE TO ACTUALLY CLEAR THE WINDSHIELD. IF TRAFFIC PASSING BY, THROWS SLUSH AND SUCH ON THE WINDSHIELD. THE WIPERS CAN NOT CLEAR IT PROPERLY. IN ADDITION TO THIS, THE WINDSHIELD WASHER SPRAY HOSES ARE ATTACHED TO THE WIPER ARMS AND TEND TO PLUG OR FREEZE AND COMPOUNDS THE PROBLEM. I HAVE DRIVEN THIS VEHICLE FOR 3 YEARS AND ITS THE SAME THING EVERY YEAR. IT PRESENTS QUITE A PROBLEM SINCE MANY TIMES, I AM OPERATING THE VEHICLE AT HIGHWAY SPEEDS, WITH LIMITED VISION. UNTIL I STOP AND CLEAR IT OFF. I DON'T KNOW IF ITS BECAUSE THE WIPERS LIFT OFF THE WINDSHIELD AT HIGH SPEEDS OR IF THE JUST SHRINK DUE TO THE COLD. I DO KNOW THAT IT HAS BECOME A SAFETY ISSUE.
NHTSA complaint #10143617 — an unverified report by a vehicle owner.
KNOCKING ON FRONT END AND FAULTY REAR END. *LA PARTS WERE REPLACED TWICE ON THE FRONT AND REAR END OF THE VEHICLE. THE RADIO WAS REPLACED, THE POWER STEERING WAS NOISY, THE MIRROR VIBRATED WHEN TRAVELING AT A HIGH SPEED. THE EXHAUST SYSTEM WAS EMITTING WHITE SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER 15 TIMES
NHTSA complaint #10063463 — an unverified report by a vehicle owner.
WHILE DRIVING AND OR PARKING, IT WAS DIFFICULT FOR THE CONSUMER TO ROLL THE WINDOWS UP OR DOWN ON THE DRIVER'S SIDE. *AK THE PART WAS REPLACED THREE TIMES. THE WINDOW WOULD ONLY MOVE ABOUT 1/4 AN INCH EVERY MINUTE OR SO INTERMITTENTLY. IT WAS DIFFICULT TO OPEN ROLL DOWN THE WINDOW WHEN GOING TROUGH THE TOLL BOOTH. WHEN THE WINDOW WAS ROLLED DOWN, IT WOULD TAKE ABOUT 5-8 MINUTES TO GET IT BACK UP. GM SUGGESTED THAT THIS WAS NORMAL. OTHER PROBLEMS WERE: THE RIGHT CARGO DOOR PANELS RUBBED TOGETHER AND MADE NOISE, THE SEAT BELT LIGHT DID NOT COME ON AT TIMES, THERE WAS A "WHIRRING" NOISE WHEN THE VEHICLE WAS DRIVEN AT 35 MPH, THE BAR ON THE DRIVER'S SIDE DOOR DID NOT HAVE ENOUGH SPACE FOR THE CONSUMER'S HAND TO USE IT, THE DOOR LOCKS WOULD CLICK WHEN THE VEHICLE WAS IN MOTION, THE MIRROR SWITCH WOULD WORK WITH THE KEY IN THE OFF POSITION, THE LEFT FRONT WINDOW WOULD STICK AT TIMES, THERE WAS A CLUNK SOUND WHEN THE VEHICLE WAS PLACED IN REVERSE AT TIMES, THE RIGHT REAR LIGHT WAS SOMETIMES NOT BRIGHT ENOUGH, AND THE SPRING ON THE GAS PEDAL BROKE. *SC
NHTSA complaint #10059764 — an unverified report by a vehicle owner.
WHILE DRIVING , THE DRIVER AND PASSENGER SIDE SEAT SNAPPED OFF THE BASE, ON DIFFERENT OCCASIONS. *AK THE SEAT BELTS UNLATCHED BY THEMSELVES, THE REAR BENCH SEAT FAILED TO STAY TIGHT, THE SIDE DOORS WERE DIFFICULT TO OPEN AND THE OUTSIDE MIRRORS VIBRATED AND THE BRAKES WERE FAULTY *JB
NHTSA complaint #10040084 — an unverified report by a vehicle owner.
MIRRORS SHAKE SO BADLY THAT NO IMAGE CAN BE IDENTIFIED ABOVE 50 MPH. VERY DANGEROUS ON INTERSTATES. DEALER TECHNICIAN SAYS "THIS IS THE SINGLE MOST FREQUENT COMPLAINT ABOUT THESE VANS SINCE INTRODUCTION IN 1996. REPLACEMENT OFTEN FAILS TO IMPROVE CONDITION. THIS IS A DESIGN FAILURE." IF TRUE THIS SHOULD BE THE BASIS FOR A RECALL AND RE-DESIGN.
NHTSA complaint #764910 — an unverified report by a vehicle owner.
OUTSIDE MIRRORS VIBRATE. BECAUSE OF VIBRATION DRIVER CANNOT SEE VEHICLE IN THE REAR. CONTACTED DEALER, AND DEALER STATED ITWAS A NON REPAIRABLE ITEM. PLEASE ADD VIN.
NHTSA complaint #899820 — an unverified report by a vehicle owner.
BOTH OF EXTERIOR MIRRORS WOULD SEVERELY SHAKE WHILE TRAVELING AT HIGHWAY SPEED OF 55 MPH OR MORE,IT CAUSES PROBLEM WITH VISIBILITY. DEALER WAS NOTIFIED, AND HAS REPLACED MIRRORS ONCE, AND ADDED ON STICK ON WEIGHTS. BUT, PROBLEM STILL REOCCURRING.
NHTSA complaint #891261 — an unverified report by a vehicle owner.
BOTH EXTERIOR MIRRORS WOULD VIBRATE SEVERELY WHILE TRAVELING AT HIGHWAY SPEEDS OF 50 OR MORE. THIS CONDITION CAUSES VERY POOR VISIBILITY. DEALER WAS NOTIFIED ,AND WAS UNABLE TO CORRECT PROBLEM. PROVIDE ANY FURTHER DETAILS ON THIS MATTER.
NHTSA complaint #891040 — an unverified report by a vehicle owner.
BOTH DRIVER SIDE AND PASSENGER SIDE EXTERNAL MIRRORS VIBRATE EXCESSIVELY AT SPEEDS IN EXCESS OF 50MPH. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS REPLACED BOTH MIRRORS SEVERAL TIMES BUT HAS NOT BEEN ABLE TO CORRECT THE DEFECT. I HAVE CONTACTED CHEVROLET/GM AND THEY DO NOT FEEL THAT THIS ISSUE IS A DEFECT AND HAVE STATED THAT THE VIBRATION IS "NORMAL AND INHERENT TO THE DESIGN OF THE VEHICLE." A GM REPRESENTATIVE MET WITH ME AT MY DEALERSHIP TO TEST DRIVE MY VEHICLE AND A NEW COMPARABLE MODEL TO DEMONSTRATE THAT ALL CHEVROLET EXPRESS VANS HAVE THE SAME TYPE OF "NORMAL" VIBRATION. THEY HAVE STATED THAT THEY DO NOT HAVE A FIX BECAUSE THEY DO NOT FEEL THAT THIS IS A SAFETY ISSUE AND HAVE STATED THAT NO ONE ELSE IS COMPLAINING ABOUT THE MIRRORS. I DISAGREE. THERE HAVE BEEN NUMEROUS CONSUMER DEFECT COMPLAINTS REPORTED TO NHTSA SINCE 1995 WHEN THE MODEL WAS FIRST INTRODUCED YET CHEVROLET/GM HAS NEGLECTED TO CORRECT OR RE-DESIGN THEIR DEFFECTIVE MIRRORS. THE MIRROR'S VIBRATION IS NOT "NORMAL". THIS VIBRATION IS A SERIOUS SAFETY HAZARD BECAUSE THE MIRRORS ARE COMPLETELY USELESS AT NORMAL HIGHWAY SPEEDS. PLEASE HELP CORRECT THIS SAFETY ISSUE AS SOON AS POSSIBLE.
NHTSA complaint #745901 — an unverified report by a vehicle owner.