127 of the 15,232 complaints filed about the Chevrolet Impala are about the driver-assist systems — 1% of everything owners reported. The worst model year for it is 2015.
127
Complaints
1%
Share of all complaints
1
Crashes
0
Fires
LANE DEPARTURE: BLIND SPOT DETECTION
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
NHTSA complaint #11685539 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detector is causing the driver interface to display false alarms
NHTSA complaint #11678231 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.
NHTSA complaint #11670442 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.
NHTSA complaint #11655597 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a SBZA sensing module has failed on this vehicle. First failure was replaced under factory warranty, second failure was replaced under special coverage N172097060, third failure was replaced out-of-pocket. Contacted General Motors/Chevrolet, and they are not interested in providing continued coverage of the issue, which is a known issue, and likely a design defect, as the design was changed for later model years.
NHTSA complaint #11655024 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Service side detection system came up on the display while driving on the freeway at 65MPH.
NHTSA complaint #11653691 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago. This failure causes my instrumentation to shut off, turn signals not work, and shuts off cruise control when in use. I have read outher more extreme cases like engine compartment fires or car shutting off while driving. I believe all these should be considered safety issues. I have owned this vehicle since new.
NHTSA complaint #11653031 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.
NHTSA complaint #11631054 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.
NHTSA complaint #11631054 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.
NHTSA complaint #11614680 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
The Side Detection System Modules are preventing the vehicle blind spot system to work correctly. and the vehicle takes 5, 10, 15 + attempts to start up.
NHTSA complaint #11593751 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
The side detection module has just failed out for the second time in under 2 years, 20k miles on my 2014 Impala LTZ. The first time it failed (less than two years ago), the side detection indicator on the mirrors started to go off randomly, and then eventually, I was unable to reliably lock/unlock my car. Eventually, it wouldn't even start/shut off (Push to start), and the entire dash was off even when running. It messed with seemingly the entire car's electrical system, and made it unsafe to drive (imagine if I would've been on the highway and the car shut down, plus I didn't have any gauges at all). As stated, this system (and side detection module specifically), has corroded and gone out again, despite this module supposedly being better sealed. I had a GM dealership replace the entire system with their kit, which was out of their specialty 80k mile warranty for this system, as they realize it is flawed but refuses to recall it. This kit was approximately $1000 installed, and I am again looking at the same price for a flawed system that GM is totally aware of and one that has safety implications and makes the vehicle undrivable.
NHTSA complaint #11588439 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.
NHTSA complaint #11584780 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.
NHTSA complaint #11584780 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Every year the side sensor goes bad.. This causes vehicle to loose important factors while driving. Headlight go off and on. Speed goes to 0, all codes flashing, gas and ram gone. Car also locks and unlocks randomly along with no heat or air.. This has happened twice even after fuse is pulled while waiting on yet another $1000 repair. This is so very unsafe. Car needs to be removed from roads or side sensor part coverd.
NHTSA complaint #11580859 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot warning system stopped working, and yes it is available for inspection upon request. I have heard this leads to further electrical problems and am worried this may compromise my safety if not dealt with. The problem has not been confirmed by a dealer. The component has not been inspected. There was a warning that popped up stating “service side detection system” that appeared randomly on my drive home the other day. I had not hit anything or done anything to the car that might have caused this.
NHTSA complaint #11573243 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
The Side Detection System failed. Both rare modules are shorted. The defective module drain out the battery, causing engine start failure. And the defective module may cause fire. I have one side of the modules repaired in three years ago. Now both sides are failed. I had two jump start in the recent month. Every time I start the engine, warning for service of Side Detection System shows up.
NHTSA complaint #11570176 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.
NHTSA complaint #11569862 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.
NHTSA complaint #11569862 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Module kit needs replaced due to water getting in it... had been replaced less than 5 years ago.
NHTSA complaint #11569353 — an unverified report by a vehicle owner.