468 of the
15,232 complaints filed about the Chevrolet Impala
are about the suspension —
3% of everything owners reported.
The worst model year for it is 2008.
Power windows fail at times Blinkers fail at times Front hub assembly damage Front calipers are damaged and affect steering These are available for inspection. There are huge safety risks with all of these compromised issues. Last inspection is unknown. No known warning lamps present.
NHTSA complaint #11662881 — an unverified report by a vehicle owner.
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.
NHTSA complaint #11619533 — an unverified report by a vehicle owner.
The Mechanic Wedige Automotive in Elkhorn Wi, use AC Delco Parts, Just in This year He installed The Rear Swaybar links part#45G0403 The same part Broke Twice and put the same for the third time. We don't know if is going to brake for the third time, but we are afraid that if we drive in a highway we can be on a bad car accident. The second time it broke, our car got left wheelbearing damage and rear brake pads according the same mechanic that warranty the same defective part and keep putting the same defective part brand. We don't know what to do because our life was in danger twice, we don't want die if that cause a bad accident due to defective parts third time. Please help us.
NHTSA complaint #11554713 — an unverified report by a vehicle owner.
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver’s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
NHTSA complaint #11541901 — an unverified report by a vehicle owner.
Grinding from turning. Numerous Radiators, Transmission problems over and over. Jerking not pulling. Stalling in the road.Control Arm needed again. Brakes and Rotors grinding.
NHTSA complaint #11517964 — an unverified report by a vehicle owner.
Stabilizer makes loud noise I had it repaired before at southpointe chev.tulsa ok that bill was 700.00 dollars I'm having the same problem again can you pls help me
NHTSA complaint #11517311 — an unverified report by a vehicle owner.
Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11471068 — an unverified report by a vehicle owner.
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it’s worn down to batteries it happens at any time I can walk by the car and making the noise. I have to keep replacing the tires due to this all I know is that when you’re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it’s getting harder to control the steering wheel. The cost of replacing the tires is ridiculous 2xs in a year or less. Gas let’s not even go there. Traction and stabilization always on along with brake assist and tpms front two tires stopped working. And once again it’s doing it. Not sure of exact date but before 2020
NHTSA complaint #11458749 — an unverified report by a vehicle owner.
At about 86,000 miles I began getting a grinding noise from the left front side the wheel seems to lock up associated with a grabbing that I can feel when turning the steering wheel to the left. When this happens the Service Stability Trac and Service Trac Control indicators sometime appear but not always. I took my car to a GM Dealer locally a diagnostic performed said it was wheel hub assembly (bearings). Due to cost of dealer labor I took car to my local mechanic at his private garage. He performed a diagnostic and confirmed the assembly should be replaced. The assembly was replaced at my cost and has since been replaced twice more as warranty replacement because the mechanic thought the assemblies may have been defective, this after only a couple thousand miles or so on the replaced assembly. Typically, it happens at low speed, and mostly when turning left. It becomes a problem when I'm driving in busy traffic and turning at an intersection because it will just lock up and not let me go, stopping me in the middle of the intersection subjecting me to the possibility of being crashed into by other drivers. It is very frightening when this happens.
NHTSA complaint #11457400 — an unverified report by a vehicle owner.
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.
NHTSA complaint #11456075 — an unverified report by a vehicle owner.
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it’s worn down to batteries it happens at any time he can walk by the car and making the noise. I have to keep replacing the print tires due to this all I know is that when you’re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it’s getting harder to control the steering wheel
NHTSA complaint #11451318 — an unverified report by a vehicle owner.
The car has been in the shop twice within 6 months having it. It was towed twice, once for transmission issues and having no power to it at all then it back in the shop for warning lights. I also had it in the shop for about an hour to have a new tire put on it after loosing air. It had to be towed back home for all the brakes being shot and I'm now having an issue with the rear left caliper having a slow leak, the rear left sway bar is also broken in half. The whole entire car has issues and the leasing company and dealership refuse to do anything to help along with not helping me get the payment down. After one thing gets fixed, another thing happens. The suspension is getting bad and has been like that since my fiance and i got the car. The dealership said everything was new and fixed. We had 2 kids in the car and their safety was put at risk as well as others that got in the car. The car is getting to be a death trap for me. the warning lights that were coming on were Service Stabilitrak, Service Brake Assist, Service Trac Control and Service Brake System. These were coming on after I had the car in the shop for the transmission issue. Those lights are now not coming on. My fiance and I were told by the dealership that the brakes were new, nothing mechanically wrong with the car and drives smoothly, this was said before we took the car for a test drive. We were there to buy a car but after we signed the papers, we were told it was a lease.
NHTSA complaint #11442031 — an unverified report by a vehicle owner.
Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as soon as possible. Q-How was your safety or the safety of others put at risk? A-Control arm might SNAP causing you to lose control of my vehicle and crash into other drivers. Q-Has the problem been reproduced or confirmed by a dealer or independent service center? A-Firestone has inspected my car. Q-Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A-No my vehicle has not. Q-Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A-No warning signs of any kind. This started within the last month or two.
NHTSA complaint #11437500 — an unverified report by a vehicle owner.
The contact owns a 2008 Chevrolet Impala. The contact stated that while driving approximately 35-40 MPH, the vehicle was vibrating and jumping. The contact drove to his brother's residence to inspect the vehicle. The contact removed the front passenger’s side tire and wheel and upon removing the hub, the engine moved. The contact was self-diagnosed that the front lower control arm was fractured. The contact was able to drive to his residence. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 218,000.
NHTSA complaint #11436758 — an unverified report by a vehicle owner.
I HAD THIS REPAIRED ONCE BEFORE AND NOW IT IS DOING IT AGAIN. THE STABILITY AND TRACTION LIGHT ARE ON AND ACCESS BRAKE SYSTEM LIGHTS AND TPMS LIGHTS ARE ON. IT MAKES A GRINDING CRUNCHING DRAGGING NOISE WHEN TURN THE WHEEL. SOMETIMES SO BAD ON THE DRAG LIKE ITS RUBBING AGAINST SOMETHING IT ALMOST STOPS THE VEHICLE. AS FAR AS SAFETY RISKS YES THE DRAGGING CRUNCHING SOUND STOPS THE VEHICLE AND IF TURNING IT SORT OF STALLS YOU, NO TRACTION OR STABILITY.THE WARNING LIGHTS REAPPEARED ABOUT A MONTH AGO. PEP BOYS COULDN'T GET THE TPMS SYSTEM TO WORK AFTER REPLACING TIRES BACK IN 2020 IN FEB.
NHTSA complaint #11435197 — an unverified report by a vehicle owner.
WHEN TURNING LEFT THE WHEEL LOCKS UP AS IT WOULD IF THE CAR WERE SLIDING ON ICE. THE STABILITY TRACK ALERT COMES ON. IT BECOMES A PROBLEM WHEN I'M DRIVING IN BUSY TRAFFIC AND TURNING AT AN INTERSECTION BECAUSE IT'LL JUST LOCK UP AND NOT LET ME GO, STOPPING ME IN THE MIDDLE OF THE INTERSECTION.
NHTSA complaint #11412817 — an unverified report by a vehicle owner.
DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!
NHTSA complaint #11398487 — an unverified report by a vehicle owner.
SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.
NHTSA complaint #11389156 — an unverified report by a vehicle owner.