42 of the
1,446 complaints filed about the Chevrolet Trax
are about the throttle and cruise control —
3% of everything owners reported.
The worst model year for it is 2019.
42
Complaints
3%
Share of all complaints
4
Crashes
1
Fires
Acceleration & Cruise Control complaints by model year
The contact owns a 2026 Chevrolet Trax. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, crashed into a pole, and then stopped. An unknown warning light was illuminated after the crash. The contact stated that the driver’s side air bag deployed. The contact sustained soreness and bruises from the seat belt. The contact was transported to the hospital by ambulance and was placed under observation. A Police report was filed. The vehicle was towed to a tow lot and was then towed to a Collision Center by the insurance company. The vehicle was not yet evaluated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
NHTSA complaint #11755468 — an unverified report by a vehicle owner.
using adaptive cruise control if a car comes in front of you from the side street etc the car can go from 55 to 30 in seconds and if someone is following too close or not paying attention that car can hit you in the rear . on curvy roads a car coming the other way will almost stop the car quickly annoying the driver behind you
NHTSA complaint #11747882 — an unverified report by a vehicle owner.
Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indicating an issue with the voltage difference between the APP and the Throttle position sensor. The computer was able to be reset and my car then drove fine but the next day, it did it again. And without the scanner being plugged in the entire time, My car was not drivable.
NHTSA complaint #11711404 — an unverified report by a vehicle owner.
The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when i noticed it
NHTSA complaint #11702206 — an unverified report by a vehicle owner.
The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possibly a transmission issue. I’ve personally only owned the vehicle for 2 yrs and the year of the car is a 2020, so there’s no reason it should be doing this. There is no exact date. It happens all the time, so I’ll just put the beginning of the spring
NHTSA complaint #11681572 — an unverified report by a vehicle owner.
When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though
NHTSA complaint #11677872 — an unverified report by a vehicle owner.
The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.
NHTSA complaint #11672479 — an unverified report by a vehicle owner.
The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
NHTSA complaint #11669818 — an unverified report by a vehicle owner.
The contact owned a 2025 Chevrolet Trax. The contact stated while driving 35 MPH with cruise control mode disengaged, and approaching the red traffic light, the brake pedal was depressed. The contact stated that the vehicle responded temporarily, and then the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that he shifted to park(P) in the hope that the vehicle would stop, but the vehicle failed to stop and the engine revved louder, causing the vehicle to crash into two occupied vehicles in the intersection of a highway. The air bags deployed. It was unknown whether there was a warning light illuminated after the crash. The contact sustained injuries and the emergency units transported the contact to the hospital, where he underwent a CT scan. The contact was informed that he had sustained two broken ribs. The contact was hospitalized for two weeks, and the contact was admitted to a rehabilitation center for a week and a half. One of the other drivers sustained three broken ribs, but it was unknown whether the driver received medical assistance. No further information was available. The vehicle was towed and totaled. The two other vehicles were totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 6,000.
NHTSA complaint #11662172 — an unverified report by a vehicle owner.
I turned on the vehicle and the check engine light came on *NOT BLINKING* for the first time. The traction control light also came on after a few minutes of driving. About a minute later, the vehicle began to slow from 40 to a near-complete stop in the middle of a busy road. No blinking lights or alerts. I pulled the vehicle into a parking lot and parked. The vehicle began shaking slightly. I turned off the vehicle for about 15 minutes or so and was able to drive back home with the check engine light still on. I called to have the vehicle towed to a dealership.
NHTSA complaint #11640364 — an unverified report by a vehicle owner.
Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially since mechanics can't diagnos this.
NHTSA complaint #11633208 — an unverified report by a vehicle owner.
On Tues 11/19/24, my son left home about 10 mins prior headed back to school in our 2024 Chevy Trax purchased in 5/2023. On his way to school, he and his friend heard a loud pop sound, followed by all the lights on the instrument panel flickering like crazy, smoke coming from under the hood, and then the car slowing to a stop, still in the road. Luckily they were able to get out because all the doors, except the driver door, locked including the trunk. The smoke got worse until it caught on fire. Good Samaritans stopped to help my 17 yo son and his friend and there was an off duty responder that turned around to put out the fire with the extinguisher he had on him, ahead of the fire department arriving on scene. This could have been very detrimental and had a very different outcome and GM/Chevy need to make sure this doesn’t happen to another family. This car was serviced and had very low mileage of less than 12k in 1.5years.
NHTSA complaint #11627945 — an unverified report by a vehicle owner.
My car’s engine started to get loud one day and would run roughly as I drive. I got it check and the service center couldn’t find the issue as the car was good on all its fluids and there weren’t any leaks anywhere. Then some days passed and my vehicle started to slow down drastically on a highway (speed limit of 65) and my car would struggle to accelerate and so I was forced to switch from the middle lanes on the left to the lane all the way in the right, it was very difficult to do so as cars were passing me at high speeds. My car was struggling to accelerate and the engine started running rough. The engine light then came on. So I got it checked ant a local service center and I was told my turbocharger had to be replaced as it malfunctioned somehow. I can’t drive my car as it would be traveling way below the speed limit. I did not bring it to my dealer yet.
NHTSA complaint #11620742 — an unverified report by a vehicle owner.
The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal accidents. I have had several instances where this has occurred and I was forced to react quickly to avoid an accident. And I've only owned the vehicle for 9 months. This problem seems to be inherent in the design, and is likely reproducible on any 2024 Chevy Trax, and perhaps other Chevy models with the same design. This vehicle has never been inspected. There are no warning lamps or other symptoms, besides the design of the cruise control system. This has happened since I bought the car brand new from the dealership.
NHTSA complaint #11604343 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 60 MPH, the brakes became inoperable. The braking system failure message was displayed. The vehicle failed to exceed 42 MPH. The vehicle was taken to the local dealer, where the codes were cleared, and the electrical system was updated. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. While driving, the failure recurred. The vehicle was towed to another local dealer, Shakopee Chevrolet (1206 1st Ave. E., Shakopee, MN 55379). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
NHTSA complaint #11593634 — an unverified report by a vehicle owner.