63 of the
1,446 complaints filed about the Chevrolet Trax
are about the fuel system —
4% of everything owners reported.
The worst model year for it is 2020.
The check engine light illuminated on my 2024 Chevrolet Trax at 36,883 miles. An authorized Chevrolet dealer, Advantage Chevrolet of Bridgeview in Bridgeview, Illinois, diagnosed a failed evaporative emission canister purge pump and replaced it on August 6, 2026. I paid $729.46 out of pocket. I am filing this complaint because General Motors has already identified this exact part as defective and extended warranty coverage for it — but not for my model year. The part installed in my vehicle, shown on my invoice, is GM part number 25207556. That part number is listed by name in the Parts Information table of GM Special Coverage bulletin N242484740, which identifies four interchangeable evaporative emissions canister purge pumps: 12741165, 12741163, 25207556, and 12726033. That bulletin extends coverage on this component to 15 years or 150,000 miles for the 2022 Chevrolet Trax, 2022 Silverado 1500, 2022-2023 Blazer, and multiple Buick, Cadillac, and GMC models. A prior program covered 2020-2021 vehicles. My 2024 Trax failed with the same part number GM covers for fifteen years on the 2022 Trax. The failure occurred at 36,883 miles — five days after my 3-year bumper-to-bumper warranty expired on August 1, 2026, based on an in-service date of August 1, 2023. The failure illuminates the malfunction indicator lamp, which masks any other diagnostic trouble code that may set behind it, increases evaporative hydrocarbon emissions, and causes automatic failure of Illinois OBD-based emissions inspection. GM has now issued purge pump coverage extensions twice, for 2020-2021 and again for 2022-2023 vehicles. The same component is failing on 2024 vehicles at comparable mileage. I believe the defect extends to the 2024 and later model years and that coverage should be extended accordingly.
NHTSA complaint #11755544 — an unverified report by a vehicle owner.
Turbocharger on my 2017 Chevy Trax failed at approximately 80,000 miles. Took it in for repair and they reported that upon examination a 299 code appeared and the turbocharger needed to be replaced. Check engines light also came on.
NHTSA complaint #11751924 — an unverified report by a vehicle owner.
CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fire. This vehicle was a rolling death trap that almost killed me on the road. No one is taking this life-threatening safety failure seriously. The selling dealership refused to address the known hazard, forcing a predatory repossession that destroyed my financial life while leaving a severely defective, fire-prone vehicle completely unaccounted for. I need an immediate federal investigation into this vehicle before this defect causes a fatal fire for another driver.
NHTSA complaint #11750507 — an unverified report by a vehicle owner.
On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.
NHTSA complaint #11749271 — an unverified report by a vehicle owner.
The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic testing to confirm the cause or verify the repair. The vehicle was returned with the same check engine light still present. Additional issues were communicated through technician video and text, including a potential oil leak and possible fluid mixing, but none were documented or diagnosed in the service record. A dealership manager later stated that the vehicle was “not safe to drive,” but no written explanation or safety guidance was provided, and the vehicle was released without clarification. No diagnostic records, technician notes, or findings have been provided by either the dealership or GM despite escalation. The consumer has worked through appropriate dealership and manufacturer channels for approximately one month without resolution. The consumer is now being directed to return the vehicle for additional diagnostics at the consumer’s expense without defined scope or explanation. The vehicle remains with an unresolved condition and an open safety recall, without clear guidance regarding safe operation. This lack of clear, documented information is particularly concerning for senior-aged owners who rely on accurate guidance to make safe decisions.
NHTSA complaint #11739353 — an unverified report by a vehicle owner.
My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think that's all the consumer needs to be aware of, make a logical choice but the extra warranty it will save you I promise. All items have been covered by warranty, extended warranty or special warranty coverage. Make sure you research. And definitely make sure your dealership upholds their word and warranty. I carry my book with me Everytime I head to the shop. All work has been done under 63000 miles.
NHTSA complaint #11735568 — an unverified report by a vehicle owner.
I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [XXX] is extremely [XXX] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – Diagnostic Codes- P0521 – Engine Oil Pressure Sensor/Switch Range or Performance- P06DE – Engine Oil Pressure Control Circuit Stuck On Concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – Second Highway Incident While driving on Route 78 after work, the vehicle experienced another failure:- Severe shaking- Check engine light- Unsafe operation Code:- P0300 – Random/Multiple Cylinder Misfire Detected GM Case Numbers:- XXX- XXX Manufacturer and Dealership Awareness: General Motors and the dealership are fully aware of these repeated issues. Vehicle is currently at: [XXX] Ongoing Safety Concerns:- Engine misfires- Highway hesitation- Severe shaking- Oil pressure faults - Possible engine failure- Risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal Impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO [XXX] S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
NHTSA complaint #11735005 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to the dealer after the check engine warning light illuminated. The dealer diagnosed the vehicle with an EVAP purge valve failure. The contact was informed that the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.
NHTSA complaint #11731429 — an unverified report by a vehicle owner.
emission warning light and verified by on star diagnostic. Carried to Rick Hendricksn Gm dealer in Buford Ga. for a 7 day diagnostic and repair. I also could smell gasoline when the car was running and smell gasoline inside my garage when the car was parked..very strong odor. Dealership found it was a EVAP system leak. removed and replaced the filler neck . My vehicle had 650 miles on it when I started getting warning notices that would come and go.
NHTSA complaint #11719696 — an unverified report by a vehicle owner.
The turbocharger gave code P0299 then more extensive look when you try to increase speed the turbo will not boost to allow you to go. 40-45 miles is the highest you can go . Dealership said there we complaints and recalls. The recalls are for 2017 and 2018 chevy trax. 2019 having the same issue..
NHTSA complaint #11719108 — an unverified report by a vehicle owner.
It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repeat this process. I can't pass smog. There is too much air coming out, and you can't block the airflow. So basically, I will have to replace the turbo, and the manifold, we already put in an oil tank to divert it. If I had known this was going to happen, I wouldn't have purchased this vehicle. I need to travel and now I do not feel safe in this car. This issue should be on the recall list to repair for those unsuspecting customers. I am in the hole for the repairs that need to be done currently as well as 3 more years of paying this off.
NHTSA complaint #11708570 — an unverified report by a vehicle owner.
While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models.
NHTSA complaint #11708128 — an unverified report by a vehicle owner.
My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.
NHTSA complaint #11707146 — an unverified report by a vehicle owner.
Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q
NHTSA complaint #11705042 — an unverified report by a vehicle owner.
Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around it.
NHTSA complaint #11697049 — an unverified report by a vehicle owner.
Made first report after car was at shop over 60 days case# 1168 5928 NHSA Motor and Screen Made report to GM Customer service 1-800-222-1020 case # 78472987 On 10-3-2025 Received 2024 Chevy Trax back from Ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine light came on took to dealership they said it was a quart low on transmission oil from them replacing motor The next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called Ozark Chevrolet they said have it towed to them on 10-6-2025 Ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in Motor #1 blowed at 19,200 miles.. Motor #2 blowed with less than 200 miles on it
NHTSA complaint #11691756 — an unverified report by a vehicle owner.
1. I bought the vehicle on August 2, 2025. The Fuel Injector failed less than a week later from my purchase date. One month later the dealership replaced the Fuel Injector. Along with a pipe, seal, gasket, and retainer. 2. My safety was put at risk as I was driving on a highway and as soon as I was descending an overpass, I felt a loss of power as if the vehicle down shifted on its own. Luckily, I was still able to drive it, and it didn't stall. 3. Yes, the dealership ran their diagnostic test. 4. Same, response as question 3. 5. Yes the check engine light appeared. Appeared sometime around one week later.
NHTSA complaint #11690699 — an unverified report by a vehicle owner.
I just purchased this vehicle. I found that the fuel filler neck has a leak which is a fire risk. I was initially promised that the part would be replaced in a week, but recently found that the part is back ordered because this is a prevalent issue with 2025 models. At the dealer I was mislead into thinking this isn’t a big issue when it is, I was told I could continue to drive the vehicle with minimal risk but gas has been leaking in my grass and causing it to change colors as well as paying more for gas despite being sold on great gas mileage. To make matters worse worse the vehicle is starting to sputter and has less than 2K miles. I feel that this should be a national recall before someone gets hurt. Chevy Trax are affordable for tons of people if all of us are in combustible vehicles the environment is bound to take a hit. Please help.
NHTSA complaint #11686774 — an unverified report by a vehicle owner.
Bought my car June 3 2025. On 8-10-2025 my check engine light came on. My chevy app was showing evap issue. Dealer stated that the code was not active and they test for leaks and could not find any. Reset light. On 9-6-2025 check engine light on again. Same deal. 9-9 Dealer states not current again but there is a tsb to replace the fuel filler neck, 3 weeks to get the part.
NHTSA complaint #11686063 — an unverified report by a vehicle owner.
When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though
NHTSA complaint #11677872 — an unverified report by a vehicle owner.