FaultScore

Chrysler Concorde seat belt problems

40 of the 2,991 complaints filed about the Chrysler Concorde are about the seat belts — 1% of everything owners reported. The worst model year for it is 1995.

40

Complaints

1%

Share of all complaints

6

Crashes

0

Fires

Seat Belts complaints by model year

1993 Concorde 5 12.5%
1994 Concorde 3 7.5%

Median failure at 99,000 miles

1995 Concorde 7 17.5%

Median failure at 122,000 miles

1996 Concorde 3 7.5%

Median failure at 102,300 miles

1997 Concorde 4 10.0%

Median failure at 100,000 miles

1998 Concorde 4 10.0%

Median failure at 59,000 miles

1999 Concorde 7 17.5%

Median failure at 49,008 miles

2000 Concorde 2 5.0%

Median failure at 69,000 miles

2002 Concorde 3 7.5%

Median failure at 64,000 miles

2003 Concorde 1 2.5%

Median failure at 100 miles

2004 Concorde 1 2.5%

What owners said

2000 Chrysler Concorde at 84,000 miles Arlington Heights, IL

SEAT BELTS

THERE WAS NO ACCIDENT INVOLVED. ALL OF A SUDDEN THE AIR BAG LIGHT WENT ON AND IT STARTED TO DING ON AND OFF. TOOK TO MECHANIC WHO TOOK TO CHRYSLER DEALER WHO SAID THERE WAS A RECALL BACK IN 2000 REGARDING THE FACT THAT THERE WAS A RECALL CONCERNING THE SEAT BELTS AFFECTING THE AIR BAG LIGHT. NO ONE COULD FIND ANYTHING WRONG WITH THE CAR EXCEPT THE AIR BAG LIGHT CONTINUES TO GO ON EVEN WHEN THE SEAT BELTS ARE NOT CONNECTED. IT IS REALLY BOTHERING ME AS I DRIVE AND THIS NOISE KEEPS BINGING AND THE LIGHT STAYS ON. WHAT IS THE SOLUTION???

NHTSA complaint #10615347 — an unverified report by a vehicle owner.

1997 Chrysler Concorde at 100,000 miles Westwood, CA

SEAT BELTS

TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000. .... UPDATED 10-17-13 *BF UPDATED 10/24/14

NHTSA complaint #10536567 — an unverified report by a vehicle owner.

1999 Chrysler Concorde at 60,000 miles Waterford, MI

SEAT BELTS:FRONT

TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF AND STOPPED IN THE MIDDLE OF THE FREEWAY. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, ALTHOUGH THE BRAKES AND POWER STEERING FAILED. SOMEONE HAD TO ASSIST HER WITH STEERING THE VEHICLE TO THE SIDE OF THE ROAD. THE POLICE WAS CALLED AND THE VEHICLE WAS TOWED TO THE AUTO REPAIR SHOP. THERE HAD NOT BEEN ANY ENGINE FAILURE PRIOR TO THIS INCIDENT. THE AUTO SHOP STATED THAT ENGINE SLUDGE COATED THE ENGINE. IT WOULD COST $5,000 TO REPLACE THE ENGINE. THE FAILURE MILEAGE WAS 60,000. UPDATED 2/23/09 *CN THE PASSENGER SEAT BELT WAS DIFFICULT TO UNFASTEN AND THE REAR PASSENGER DOOR HAD TO BE OPENED FROM THE OUTSIDE. UPDATED 02/26/09.

NHTSA complaint #10251825 — an unverified report by a vehicle owner.

2002 Chrysler Concorde at 64,000 miles LAS Vegas, NV

SEAT BELTS

REAR SEAT BELTS (3) DO NOT CATCH WHEN I PULL ON THEM SUDDENLY. I DID NOT HAVE ANY INCIDENT THAT CAUSED ME TO CHECK THEM. I UNDERSTAND SEAT BELTS ARE WARRANTED FOR THE LIFE OF THE CAR SO THAT THEY CAN BE REPAIRED WITHOUT COST. THE CAR IS 2002 CHRYSLER CONCORDE. IT HAS APPROX. 64,000 MILES AND I AM THE ORIGINAL OWNER.

NHTSA complaint #10244014 — an unverified report by a vehicle owner.

2004 Chrysler Concorde Vista, CA

SEAT BELTS

I DID NOT HAVE A ACCIDENT. BUT I HAVE HAD THIS CAR FOR ONLY 15 MONTHS AND I'VE HAD TO TAKE THIS CAR IN FOR THE SAME DEFECT SEVERAL TIMES AND MANY TIMES OVER AND OVER AGAIN ESPECIALLY THE LAST 3 MONTHS. I'VE HAD IT WITH THIS CAR AND I CAN'T DEAL WITH THIS ANY MORE. AND TOYOTA OF ESCONDIDO WHERE WE BOUGHT THE CAR CAN'T SEEM TO GET IT RIGHT OR GIVE US ANOTHER CAR.

NHTSA complaint #10243774 — an unverified report by a vehicle owner.

1995 Chrysler Concorde at 122,000 miles Omaha, NE

SEAT BELTS

1995 CHRYSLER CONCORDE WITH APPROXIMATELY 122,000 MILES BECAME UNSAFE TO DRIVE DUE TO EXCESSIVE PLAY IN THE STEERING/AN INABILITY TO CONTROL THE CAR. THE DEALER IDENTIFIED THE PROBLEM AS INNER TIE ROD BUSHINGS. WITHIN THE SAME WEEK, THE DRIVER'S SEAT BELT CAME UNBOLTED FROM THE CAR.

NHTSA complaint #10231961 — an unverified report by a vehicle owner.

1997 Chrysler Concorde at 174,000 miles Ottawa, KS

SEAT BELTS:FRONT:RETRACTOR

TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BACK OF THE DRIVER'S SEAT COLLAPSED BACKWARDS. THE FAILURE ALMOST CAUSED HER TO LOSE CONTROL OF THE STEERING. SHE DID NOT GET PULLED BACK ALONG WITH THE SEAT BECAUSE SHE WAS WEARING HER SEAT BELT. SHE FOUND A RECALL FOR THIS FAILURE, BUT IT WAS FOR THE 1998 MODELS. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 174,000.

NHTSA complaint #10219395 — an unverified report by a vehicle owner.

1999 Chrysler Concorde at 38,016 miles Chicago, IL

SEAT BELTS:FRONT:RETRACTOR

1999 CHRYSLER CONCORD WITH ENGINE PROBLEMS CUSTOMER WANTS THE BLUE BOOK VALUE FOR THE CAR FROM THE DEALERSHIP**CC THE CONSUMER STATED THE ENGINE HAD TO REBUILT DUE TO SLUDGE BUILD-UP. A MECHANIC INFORMED THE CONSUMER, THE VEHICLE WAS BUILT WITH A FAULTY OIL PUMP, WHICH WAS TOO SMALL FOR THE ENGINE. THE FRONT SEAT BELT RETRACTOR WERE REPLACED.

NHTSA complaint #10198020 — an unverified report by a vehicle owner.

1996 Chrysler Concorde Pooler, GA

SEAT BELTS

I HAVE A 1996 CHRYSLER CONCORD. I HAVE ONE CAR SEAT AND ONE BOOSTER SEAT IN THE BACK SEAT. THE SEAT BELT HOLDING MY CAR SEAT HAS COME UNBUCKLED OVER 10 TIMES WITH JUST MY SON THROWING HIS TOYS DOWN ON THE SEAT FROM THE CAR SEAT. THIS DOES NOT HAPPEN IN MY HUSBAND'S SUV SO I THINK THAT IT IS A DEFECT WITH THE SEAT BELT. THIS IS EXTREMELY UNSAFE BUT WE CANNOT AFFORD A NEW CAR.

NHTSA complaint #10172737 — an unverified report by a vehicle owner.

1997 Chrysler Concorde at 36,000 miles Queen Creek, AZ Crash 1 injured

SEAT BELTS:REAR/OTHER

DT*: THE CONTACT STATED WHILE DRIVING 48 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE SEATBELT DID NOT AUTOMATICALLY LOCK, THE LENGTH OF THE BELT WAS NOT CONTROLLED BY THE SHOULDER BELT RETRACTOR. THE AUTOMATIC LOCKING RETRACTOR DID NOT FUNCTION AS IT SHOULD BE AND THE PASSENGER IN THE REAR RIGHT SEAT OF THE VEHICLE SUSTAINED SERIOUS INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP.

NHTSA complaint #10172001 — an unverified report by a vehicle owner.

1996 Chrysler Concorde at 143,000 miles Portland, OR Crash 2 injured

SEAT BELTS:FRONT

THE CONSUMER HIT A TREE AND THE AIR BAG DID NOT DEPLOY. ALSO, THE SEAT BELT DID NOT LOCK. THE CONSUMER HIT HIS FACE ON THE WINDSHIELD CUTTING IT. *JB

NHTSA complaint #10096603 — an unverified report by a vehicle owner.

1994 Chrysler Concorde at 99,000 miles Newark, OH

SEAT BELTS

THIS 1994 CHRYSLER HAS HAD CONSTANT PROBLEMS, MOST RECENT BEING THE WINDHSIELD WIPERS FLEW UP AND STUCK WHILE ON THE FREEWAY IN THE RAIN GOING 55MPH. EXHAUST SMELLS BAD, STARTER IS BAD, AIR CONDITIONER TICKS WHEN TURNED OFF FOR A FEW SECONDS. AS A NEWLY SINGLE MOTHER OF 4 BOYS LOOKING FOR EMPLOYMENT THAT I CAN GET TO AND FROM RELIABLY, SO I CAN TAKE CARE OF MY FAMILY MYSELF EVENTUALLY, THE LAST THING I EVER SHOULD HAVE TO WORRY ABOUT IS A CAR THAT IS ONLY 10 YEARS OLD. ESPECIALLY SINCE CHRYSLER IS SHOWING ALL THE BEATIFUL NEW CHRYSLER PRODUCTS I WILL NEVER BE ABLE TO HAVE. I LOVE MY CAR, BUT I AM MORE THAN DISAPPOINTED IN WHAT I STILL HAVE $3,000 LEFT TO PAY ON A USED CAR.

NHTSA complaint #10070872 — an unverified report by a vehicle owner.

1995 Chrysler Concorde Arlington, TX

SEAT BELTS

WE ARE NOW ABOUT TO PUT IN OUR 3RD 95 CIRRUS TRANSMISSION AND 2ND 95 CONCORDE TRANSMISSION AND FEEL THAT CHRYSLER SHOULD PAY FOR THE COST OF REPAIRS. I HAVE SHELLED OUT NEARLY $12,000 BETWEEN THE TWO CARS IN THE LAST 6 YEARS FOR REPEATED FAILURES IN ENGINES, WATER PUMPS, STEERING ASSEMBLY FAILURES, TRANSMISSIONS, BRAKE SYSTEMS, RADIOS, AIR CONDITIONERS, FUEL RAILS, ALTERNATORS AND COMPUTER PCM'S TO NAME A FEW. BY FAR THE WORST QUALITY CARS AND HIGHEST COST OF OWNERSHIP OF ANY CARS I HAVE OWNED IN THE LAST 30 YEARS. SOMETHING MAJOR GOES WRONG WITH THESE CARS EVERY FEW MONTHS.

NHTSA complaint #10071236 — an unverified report by a vehicle owner.

1996 Chrysler Concorde at 61,600 miles Stockbridge, GA

SEAT BELTS

MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2.7L ENGINES AND THERE ARE ALOT OF THE THESE ENGINES WITH THIS SAME PROBLEM (SLUDGE BUILD UP) THE QUOTE TO REPAIR MY CAR IS $9500.00 AND I CANNOT AFFORD THIS, IT HAS BEEN ALMOST 7 MONTHS AND MY CAR IS JUST SITTING IN MY DRIVE WAY, I'M MAKING MONTHLY PAYMENTS ON THIS CAR AND IT IS NO GOOD. PLEASE HELP ALL OF US TO DO SOMETHING ABOUT CHRYSLER. IT'S US LITTLE PEOPLE AGAINST THE BIG CORPORATIONS AND WE HAVE NO CHANCE AT ALL.

NHTSA complaint #10069242 — an unverified report by a vehicle owner.

2003 Chrysler Concorde at 100 miles Eastpointe, MI

SEAT BELTS

I PURCHASED A 2003 CHRYSLER CONCORDE IN FEB OF THIS YEAR. I HAVE A DAUGHTER WHO JUST TURNED 3 IN MAY. SHE IS 46LB. AT THE TIME OF PURCHASE, THE DEALERSHIP PUT THE CHILD SEAT (EDDIE BAUER HIGH BACK BOOSTER SEAT USING THE VEHICLE SEATBELT DUE TO HER SIZE) IN THE CAR. IT WAS PUT INTO THE CAR USING JUST THE TETHER. OVER THE PAST 4 MONTHS, I HAVE BEEN DOING RESEARCH BECAUSE MY DAUGHTER IS NOT SECURE IN THE VEHICLE. THE CONCORDE DOES NOT HAVE RETRACTABLE SEATBELTS. AT THE TIME OF PURCHASE, I DIDN'T THINK ABOUT IT BECAUSE IN MY PREVIOUS VEHICLE (DODGE DURANGO), THE CAR SEAT WAS SECURED INTO THE CAR WITH A LOCKING CLIP. I FIGURED THIS CAR WOULD DO THE SAME THING. IT DOESN'T. THE SEATBELT COMES OUT OF THE REAR PANEL AND DOES NOT ACCOMMODATE THE CLIP. MY DAUGHTER IS WELL BEHAVED AND DOES SIT IN THE SEAT. HOWEVER, SHE CAN GET OUT OF THE CAR SEAT WITHOUT UNBUCKLING THE SEAT BELT. I HAD THE SEAT INSPECTED BY THE LOCAL FIRE DEPARTMENT ON THURSDAY WHO HAS INSTRUCTED ME THAT SHE IS NOT SECURE IN THE CAR. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THEY INSTRUCTED ME TO CONTACT THE CHRYSLER CUSTOMER SERVICE. I CALLED CUSTOMER SERVICE AND EXPLAINED MY SITUATION AND WAS DIRECTED TO CALL CHRYSLER'S PROGRAM FIT FOR A KID. I EXPLAINED MY PROBLEM TO THEM AND WAS TOLD THAT SHE WAS NOT A TECHNICIAN AND THE BEST SHE COULD DO WAS GIVE ME A NUMBER TO THE CLOSEST CHRYSLER DEALERSHIP THAT DOES SEAT INSPECTIONS. THE CLOSEST IS 16 MILES AWAY. CALLED ROCHESTER HILLS CHRYSLER AND TALKED TO DAVE ULMER. HE UNDERSTOOD THE SITUATION AND RECOMMENDED THAT I GO BUY A NEW CAR SEAT CALLED THE MARATHON BY BRITAX. THE HARNESS IS DESIGNED ON THIS SEAT TO HOLD UP TO 65LB. VS. THE NORMAL 40LB. OF OTHER SEATS. I WENT ON THE INTERNET AND LOOKED UP BRITAX. THE MARATHON DOES HOLD A CHILD UP TO 65LB. WITH THE HARNESS, HOWEVER, THE CHILD MUST BE 18 & 34; OR LESS IN THE SEATED POSITION FROM HER BOTTOM UP TO THE TOP OF HER SHOULDERS. MY DAUGHTER IS 17 & 34;. SHE WOULD GROW OUT OF THAT IN NO TIME

NHTSA complaint #10070644 — an unverified report by a vehicle owner.

1998 Chrysler Concorde at 59,000 miles Liverpool, NY

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

BOTH FRONT/REAR SEAT BELT BUCKLES FAILED. INTERMITTENTLY SEAT BELT BUCKLES RELEASED THE SEAT BELT LATCH. THIS CAUSED THE CONSUMER TO PULL OVER TO BUCKLE IN THE CHILD SAFETY SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10055656 — an unverified report by a vehicle owner.

1999 Chrysler Concorde at 24,996 miles Largo, FL

SEAT BELTS

PROBLEMS WITH TRUNK RELEASE ON THE DASHBOARD, DRIVER'S WINDOW, SEAT BELT RETRACTORS AND THE COMPUTER CHIP. *MR PH

NHTSA complaint #10022260 — an unverified report by a vehicle owner.

1999 Chrysler Concorde at 100,430 miles Cedar KEY, FL

SEAT BELTS:REAR/OTHER

REAR SEAT BELT LOCKS WERE NOT WORKING PROPERLY. *TT THE REAR SEAT BELTS FAILED TO LOCK AND THEREFORE THE CONSUMER WAS UNABLE TO PLACE THE CAR SEAT IN VEHICLE. PH

NHTSA complaint #10021773 — an unverified report by a vehicle owner.

2002 Chrysler Concorde Washington, DC

SEAT BELTS

LETTER FROM CHRIS YAYAS (FL) CONCERNING THE SAFETY OF SEAT BELTS IN CHRYSLERS AND REQUEST THAT CHRYSLER RETRO-FIT ALL AUTOMOBILES WITH DEFECTIVE SEAT BELTS. REPLY TO CHRIS YAYAS AND SEND A COPY TO WASH OFC, DOT/1#2003-4279. *AK *CB

NHTSA complaint #10020359 — an unverified report by a vehicle owner.

1999 Chrysler Concorde Shelbyville, IN

SEAT BELTS

THE CONSUMER RECEIVED 3 RECALL LETTERS ON THE VEHICLE SINCE OWNERSHIP. IN EVERY INSTANCE, THE CONSUMER CONTACTED THE LOCAL SALES AND SERVICE DEALER FOR A REMEDY. THE DEALER ADVISED THE PARTS WERE NOT CURRENTLY AVAILABLE AND STATED THEY WOULD CONTACT THE CONSUMER ONCE THEY ARRIVED. THE CONSUMER WAS NEVER CONTACTED BY THE DEALER FOR THE REMEDIES, SO THE RECALLS REMAINED OPEN. THE MOST RECENT RECALL INVOLVED THE SEAT BELTS.

NHTSA complaint #10019609 — an unverified report by a vehicle owner.

Other Chrysler Concorde problems