106 of the 2,991 complaints filed about the Chrysler Concorde are about the seats — 4% of everything owners reported. The worst model year for it is 1994.
106
Complaints
4%
Share of all complaints
8
Crashes
0
Fires
SEATS
THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT HIGHWAY SPEEDS. I WAS ON A CITY STREET AT 40MPH WHEN THIS HAPPENED.
NHTSA complaint #11353366 — an unverified report by a vehicle owner.
SEATS
I FOUND FIVE RECALLS ON THE SAFECAR.GOV SITE, YET I HAVE NEVER BEEN NOTIFIED OF ANY OF THEM. IN APPROXIMATELY 2000-2001, I HAD A FAILURE OF THE DRIVER'S SEAT, WHILE TRYING TO MOVE THE SEAT BACK FOR MORE ROOM, WHERE THE BACK FELL ALL THE WAY DOWN TO A RECLINING POSITION. I WAS NOT ABLE TO MAKE IT STAY UP. THE DEALER AT THE TME REPAIRED IT AT AN APPROXIMATE COST OF $1,100.00. SOMETIME LATER, I READ IN THE NEWSPAPER LATER ABOUT A RECALL FOR THE SEATS, AND TOOK IT TO JOLIET DODGE, JOLIET, IL, WHO IS NOW OUT OF BUSINESS. THEY REFUSED TO DO ANYTHING, TELLING ME I HAD ALREADY HAD IT FIXED, AND REFUSING TO REIMBURSE ME FOR THE COST TO REPAIR. FAST FORWARD TO JULY 2014. WHEN TRYING TO MOVE THE SEAT BACK BY USING THE LEVER FOR THAT AND PUSHING BACK WITH MY BODY, THE SEAT BACK TOTALLY FAILED AGAIN. IT GOES ALL THE WAY DOWN, AND WILL NOT STAY UP. BECAUSE OF THE AGE OF THE CAR, AND THE FACT THAT I AM A RETIREE ON ONLY SOCIAL SECURITY FOR A VERY LIMITED INCOME, AND NOT BEING ABLE TO AFFORD THE COST TO REPAIR, I DID A HOME MADE FIX BY PUTTING MY LARGE PLASTIC COOLER ON THE FLOOR IN BACK OF THE SEAT TO HOLD IT UP. I AM LUCKY THIS HAPPENED WHILE THE CAR WAS IN PARK, NOT MOVING, ELSE I MIGHT HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME IT OCCURRED, I WAS DRIVING, BUT HAD NO ACCIDENT.
NHTSA complaint #10627733 — an unverified report by a vehicle owner.
SEATS
I WAS BACKING MY CAR OUT OF DRIVEWAY WHEN BACK OF SEAT COLLAPSED AND I FOUND MYSELF ON MY BACK SEEING STARS AND MY CAR WAS STILL MOVING . I WAS ABLE TO PULL MYSELF UP AND STOP THE CAR ON THE ROAD WITHOUT BEING HIT. I RECEIVED A CONCUSSION AND A HEADACHE THAT IS STILL WITH ME NOW OCTOBER 6, 2011. CHRYSLER CANNOT FIND A NEW SEAT FRAME AND WANTS TO PUT IN A USED ONE FROM A USED OR WRECKED CAR WITH NO WARRANTY. I CANNOT AFFORD A CAR PAYMENT FOR ANOTHER CAR AND MY CAR IS PAID FOR. I AM 67 YEARS OLD! I AM AFRAID TO DRIVE MY CAR WITH A JUNK PART IN IT. I HAVE MISSED WORK FROM THE CONCUSSION AND NOW HAVE NO WAY TO WORK UNLESS I WALK OR BEG A RIDE..
NHTSA complaint #10428999 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE FRONT DRIVERS SEAT WOULD RECLINE BACKWARD WITHOUT DRIVER INTENT DUE TO A BOLT SNAPPING. THE CONTACT RECEIVED NOTIFICATION OF A RECALL (NHTSA CAMPAIGN ID NUMBER: 03V035000: SEATS: FRONT ASSEMBLY: RECLINER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE AND THE MANUFACTURER WOULD NOT COVER THE COST OF A SECOND REPAIR. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
NHTSA complaint #10325827 — an unverified report by a vehicle owner.
SEATS
2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL REPLACEMENT OF THE SEAT BOLT ASSEMBLY TO PREVENT THIS PROBLEM. I AM THE ORIGINAL OWNER.
NHTSA complaint #10272414 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL REPLACEMENT OF THE SEAT BOLT ASSEMBLY TO PREVENT THIS PROBLEM. I AM THE ORIGINAL OWNER.
NHTSA complaint #10272414 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SEAT RECLINED UNEXPECTEDLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) IN MAY OF 2003. THE DEALER STATED THAT THE RECLINING SEAT WAS NOT DUE TO THE RECALL, BUT RATHER A SEAT BACK ADJUSTER AND WIRING HARNESS FAILURE. THE CURRENT MILEAGE WAS 86,554 AND FAILURE MILEAGE WAS 86,544. UPDATED 01-15-08. *KB UPDATED
NHTSA complaint #10209918 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE ACCELERATING FROM A STOP, THE BACK OF THE DRIVER SEAT RECLINED TO THE FLOOR WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND NOTICED THAT THE ENTIRE SEAT FAILED. CHRYSLER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER). THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE SEAT AGAIN FOR FREE AND WOULD NOT PROVIDE REIMBURSEMENT FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 53,000. UPDATED 01-14-08. *KB A LOCAL MECHANIC REPLACED THE SEAT TRACK AND TIE ROD END. UPDATED 12/12/07.
NHTSA complaint #10204000 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE ACCELERATING FROM A STOP, THE BACK OF THE DRIVER SEAT RECLINED TO THE FLOOR WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND NOTICED THAT THE ENTIRE SEAT FAILED. CHRYSLER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER). THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE SEAT AGAIN FOR FREE AND WOULD NOT PROVIDE REIMBURSEMENT FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 53,000. UPDATED 01-14-08. *KB A LOCAL MECHANIC REPLACED THE SEAT TRACK AND TIE ROD END. UPDATED 12/12/07.
NHTSA complaint #10204000 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE IDLING AT A TRAFFIC LIGHT, THE DRIVER'S SEAT UNEXPECTEDLY RECLINED. THE CONTACT STATED THAT THE SEAT COULD NOT BE RAISED. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND THEY STATED THAT THE CAUSE OF FAILURE WAS THE FRONT SEAT POWER ASSEMBLY. THE MECHANIC REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FRONT SEAT POWER ASSEMBLY (NHTSA CAMPAIGN ID NUMBER: 03V035000). THE CURRENT AND FAILURE MILEAGES WERE 52,000.
NHTSA complaint #10200438 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED MECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10171638 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED THE DRIVER'S SEAT WAS FRACTURED. A NHTSA RECALL, # 03V035000 WAS PERFORMED ON THE VEHICLE CONCERNING, SEATS: FRONT ASSEMBLY: RECLINER ON 9-23-03 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. 08/29/06 THE RIGHT REAR STOP LAMP BLUB HAD TO BE REPLACED AND BOTH FRONT WIPER BLADES WERE REPLACED.
NHTSA complaint #10165041 — an unverified report by a vehicle owner.
SEATS
JUNE 14, OUR FAMILY OF 5 WAS TRAVELING FROM MINNESOTA TO UTAH. WE WHERE ON HWY 160, 10 MILE FROM TUBA CITY, ARIZONA, WHEN OUR CHRYSLER PACIFICA WAS REAR-ENDED BY A PICKUP TRUCK . ON IMPACT MY HUSBANDS DRIVERS SEAT COLLAPSED DOWN ONTO MY LEGS PINNING THEM BETWEEN THE SEATS. WE WHERE PUSHED VIOLENTLY INTO THE OTHER LANE OF ONCOMING TRAFFIC. MARK, MY HUSBAND, WAS DRIVING. MARK GRABBED THE WHEEL AND WAS ABLE TO PULL HIMSELF UP QUICK ENOUGH SEE AND RE-GAIN CONTROL OVER OUR VEHICLE. WE THEN STOPPED SAFELY OFF THE SIDE OF THE ROAD. ALONG WITH THIS INJURY I HAVE A BROKEN HAND WITH DAMAGE TO MY WRIST, ALL FROM THE IMPACT OF THE COLLAPSED SEAT. I HAVE ASKED CHRYSLER TO LOOK INTO THIS INVESTIGATION. I RECEIVED ATTITUDE FROM THE FIRST GENTLEMEN I SPOKE WITH. I REQUESTED THEY GO TO TUBA CITY WHERE THE VEHICLE IS BEING HELD SO THEY COULD DO THEIR OWN INVESTIGATION. I DO NOT YET KNOW THE OUTCOME OF THIS. BUT I DO NOT THINK THE SEAT COLLAPSING SHOULD HAVE HAPPENED AND IF THIS IS PROVEN TO BE TRUE. OTHER FAMILIES MAY ALSO BE AT RISK WITH THERE 2004 PACIFICAS. PLEASE HELP ME LOOK INTO THIS SEAT ISSUE. I AM DOING ALL I CAN TO HELP MY SELF AND FAMILY TO HEAL AND RECEIVE WHAT COMPENSATION IS JUST AND TRULY DUE WITH THIS RESEARCH. I NEED YOUR HELP TO KNOW IF THIS SEAT SHOULD HAVE COLLAPSED ON US AND IF NOT, HELP US SPARE A POSSIBLE FATAL OUTCOME FOR ANOTHER FAMILY BY MAKING THIS ACCIDENT PUBLIC INFORMATION WITH A POSSIBLE RECALL.
NHTSA complaint #10160673 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED UPON SITTING IN THE FRONT DRIVER'S SEAT, THE BACK OF THE SEAT FELL BACKWARDS INTO A RECLINED POSITION. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION WHO DETERMINED THE SEAT FAILED DUE TO NORMAL WEAR AND TEAR. THE SERVICE DEPARTMENT REPLACED THE SEAT RECLINER WHICH CORRECTED THE PROBLEM.
NHTSA complaint #10155787 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DT: THE CONTACT STATED FRONT PASSENGER SEAT BROKE. THE BOLT LOOSENED AND THE SEAT RECLINED ALL THE WAY BACK. NHTSA RECALL 03V0350000 WAS ISSUED ON THE SEAT, BUT IT AFFECTED THE DRIVER'S SIDE ONLY. HE HAD NO CURRENT PLAN TO REPAIR THE VEHICLE.
NHTSA complaint #10141770 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DT: DRIVER'S SIDE SEAT RECLINER BOLTS WAS RECALLED. THE CONSUMER TOOK VEHICLE TO THE DEALER AND THEY CHARGED CONSUMER FOR RECALL REPAIRS. THIS WAS ON 1-13-04, AND IT WAS ON THAT DATE THAT CONSUMER RECEIVED THE RECALL NOTICE. THE DEALER TOLD HER THAT IT WAS BECAUSE PREVIOUSLY SOMEONE HAD TRIED TO FIX THE RECALL AND PARTS WERE MISSING. THE CONSUMER WAS NOT THE ORIGINAL OWNER OF THE VEHICLE. WHEN SHE CONTACTED THE MANUFACTURER, THEY JUST TOOK HER COMPLAINT # 12395573. SHE DID NOT HAVE THE RECALL WORK DONE WHEN SHE TOOK VEHICLE TO THE SECOND DEALER. *AK THE RADIO WAS INOPERATIVE. THE WINDOW NEEDED A SUPPORT SEAL. *JB *NM UPDATED 12/8/2005 -
NHTSA complaint #10133104 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DT: THE FRONT PASSENGER SEAT RECLINING BOLT BROKE.
NHTSA complaint #10121434 — an unverified report by a vehicle owner.
SEATS
THE DRIVER SEAT BROKE WHEN THE CONSUMER HIT THE BRAKES . THE BOLTS TO THE SEAT BROKE AND THE FRAME TO THE SEAT BUSTED. *JB *TT THE CONSUME SUSTAINED INJURIES TO HIS NECK AND BACK.
NHTSA complaint #10119387 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER HAD THE DRIVER'S SEAT REPAIRED ACCORDING TO NHTSA RECALL CAMPAIGN 03V035000 FOR THE RECLINING SEAT POSITION. NOW THE PASSENGER SEAT BROKE AND COLLAPSED BACK. THE BACK OF THE SEAT WAS STUCK AND WOULD NOT COME UP AT ALL. THE PASSENGERS UNABLE TO SIT UP IN A REGULAR SEATED POSITION. *AK *BF
NHTSA complaint #10115332 — an unverified report by a vehicle owner.