1997 Chrysler Town AND Country airbag problems

AIR BAGS

TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.

NHTSA complaint #10690105 — an unverified report by a vehicle owner.

AIR BAGS

I WENT TO DMV TO HAVE MY CAR INSPECTED AND WAS GIVEN A REPORT THAT STATED SEVERAL PARTS ON MY VEHICLE WERE RECALLED. I AM TRYING TO FIND OUT IF VEHICLE CAN BE SERVICED FOR FREE FROM DEALER BECAUSE OF THE DEFECTS OR WILL I HAVE TO PAY FOR THEM? PARTS LISTED UNDER RECALL WERE RC-J25-09 EMISSIONS RECALL J25 MOPAR VALUE LINE CATALYTIC CONVERTERS MY CAR FAILED FOR EMISSIONS PROBLEMS B24-CLOCKSPRING SAFETY RECALL - LIFETIME WARRANTY 895- SAFETY RECALL FUEL RAIL SEALS.

NHTSA complaint #10475511 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

SINCE WE PURCHASED THIS VAN IN 2001 WE HAVE HAD A PROBLEM WITH IT NOT WANTING TO RUN, AT FIRST IT WAS INTERMITTENT, BUT NOW IT IS JUST SITTING AT THE SHOP. WE HAVE TAKEN IT IN TO THE DEALER 6 TIMES, AND TO 2 OTHER MECHANICS 4 TIMES AND FINALLY MAY HAVE FOUND THAT IT IS THE BODY CONTROL MODULE. WE HAVE ALREADY SPENT THOUSANDS OF DOLLARS ON THIS VAN AND NOW THEY WANT ANOTHER $1000 THAT WE DO NOT HAVE. I HAVE BEEN READING LOTS OF COMPLAINTS ON THE COMPUTER CONCERNING THIS PART OF THE VEHICLE, WHY IS THERE NO RECALL FOR THIS???

NHTSA complaint #10184152 — an unverified report by a vehicle owner.

AIR BAGS

CHRYSLER LXI MINIVAN -- 1997 -- AIRBAG, HORN FAILURE [CLOCKSPRING?] -- REPORTED BY MANY AS A COMMON ISSUE. CAR HAS ABOUT 52,000 MILES. ENGINE WAS REPLACED (SHORT BLOCK) AT 13,000 MILES.

NHTSA complaint #10183176 — an unverified report by a vehicle owner.

AIR BAGS

I OWN A 97 CHRYSLER T & C. IT APPEARS THAT THE CLOCKSPRING IN THE STEERING WHEEL IS DEFECTIVE AND THE MFG STATES THERE IS NOT A PROBLEM BUT IT COULD LED TO A AIRBAG MALFUNCTION. IT APPEARS THIS IS NOT COVERED BY A RECALL WHICH IT SHOULD BE... HOW MANY COMPLAINTS HAVE YOU RECEIVED ON THIS????

NHTSA complaint #10155646 — an unverified report by a vehicle owner.

AIR BAGS

1997 CHRYSLER TOWN AND COUNTRY. THE AIR BAG LIGHT ILLUMINATED, THE DEALER STATED THE CLOCK SPRING SHORTED OUT INTERNALLY, HOWEVER THE CONSUMER RECEIVED A NOTICE IN THE MAIL, REGARDING THE CLOCK SPRING AND THAT IT WOULD BE REPLACED REGARDLESS OF MILEAGE. THE CHECK ENGINE LIGHT ILLUMINATED, THE DEALER REPLACED THE EGR VALVE.

NHTSA complaint #10009611 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG CLOCKSPRING: AFTER THE RECALL REPAIRS WAS MADE, THE AIR BAG LIGHT CONTINUED TO ILLUMINATE WHILE DRIVING. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER WANTED TO CHARGE CONSUMER FOR REPAIRS. THE STATED THE PART WHICH NEEDED TO BE REPLACED WAS NOT COVERED UNDER THE RECALL.

NHTSA complaint #10096858 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL

CLOCKSPRING ASSEMBLY REPAIRED THREE TIMES. (NAR) *PH THE CONSUMER HAD MADE SEVERAL ATTEMPTS TO HAVE THE MALFUNCTION ON VEHICLE FIXED, HOWEVER THE CONTINUED. THE CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS BECAUSE THE VEHICLE WAS DEFECTIVE . *CB

NHTSA complaint #10071896 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL

THE AIR BAG WARNING LIGHT CAME ON AFTER THE DEALERSHIP CHECKED THE RECALL 02V293000, AIR BAG CLOCK SPRING ASSEMBLY AND INDICATED THAT IT WAS FINE, AND DIDN'T NEED REPLACEMENT. CURRENTLY, DEALERSHIP WANTED TO CHARGE THE CONSUMER $70.00 TO INSPECT THE CLOCK SPRING AGAIN.

NHTSA complaint #10075982 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL

REQUEST REIMBURSEMENT FOR NUMEROUS MULTI-FUNCTION SWITCH REPLACEMENTS. *PH THE PROBLEM CAUSED THE TURN SIGNALS AND HORN TO WORK INTERMITTENTLY, ALSO THE WINDSHIELD WIPERS TURNED ON BY THEMSELVES. BY THE FOURTH FAILURE THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT CAR CENTER AND THE PROBLEM WAS DIAGNOSED AS A BROKEN CLOCKSPRING. AFTER TWO YEARS OF THE ONGOING PROBLEM AND ASKING IF THERE WAS A RECALL, THE CONSUMER THEN DISCOVERED THERE WAS A RECALL ON THE CLOCKSPRING.

NHTSA complaint #10072113 — an unverified report by a vehicle owner.

AIR BAGS

MY AIRBAG LIGHT STAYS ON ALL THE TIME WHEN MINIVAN IS ON, AND MY HORN DOESN'T WORK I NEVER KNOW HOW MUCH I NEEDED NY HORN TILL NOW. ALSO MY CRUISE CONTROL DOESN'T WORK EITHER.

NHTSA complaint #10046813 — an unverified report by a vehicle owner.

AIR BAGS

THIS DEFECT EFFECTS AIR BAG AND HORN AT THE SAME TIME. THIS IS A SAFETY ISSUE. WE CAN NOT COUNT ON THE AIR BAG TO WORK NOR THE HORN TO FUNCTION IN AN EMERGENCY. I THINK ITS QUITE UNUSUAL THAT BOTH ARE NOT FUNCTIONING. THANK YOU FOR YOUR CONCERN AND ATTENTION. *AK PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**765869

NHTSA complaint #10007341 — an unverified report by a vehicle owner.

AIR BAGS

PURCHASED AS USED VEHICLE WITH THE PREMIUM WARRANTY OFFERED BY DEALER. AIR BAG LIGHT REMAINS ON, WARNING HORN DOES NOT WORK AND CRUISE CONTROL IS INOPERATIVE. TOOK THE VEHICLE TO CHRYSLER DEALER THIS MORNING AND SEEMED TO ME THE OTHER THREE CUSTOMERS AT THE COUNTER HAD THE SAME COMPLAINT ALL ECHOED MY PROBLEM. WHILE DISCUSSING IT ANOTHER CUSTOMER "CHIMED IN" I HAD MINE FIXED LAST WEEK- UNDER WARRANTY. GOT CALLED 2 HOURS LATER TO INFORM ME IT NEEDED THE CLOCK SPRING REPLACED TO THE TUNE OF $227.60. WOULD LIKE TO GET ALL OR SOME OF THIS BACK AND A WARRANTY ON REPAIR. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*763547

NHTSA complaint #10007056 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL

CONSUMER RECEIVED A RECALL NOTICE REGARDING THE CLOCK SPRING. THE CONSUMER HAD THE REPAIRS ON THE CLOCK SPRING DONE ON 05/08/2002 PRIOR TO RECEIVING RECALL NOTICE. CONSUMER SENT RECEIPTS AS PROOF OF PAYMENT TO CHRYSLER ON JANUARY 12, 2003. AND STILL DID NOT RECEIVE REIMBURSEMENT OF $208.61, NOR WAS CONSUMER NOTIFIED BY MANUFACTURER WHEN THE REIMBURSEMENT WOULD BRE ISSUED. *AK *JB

NHTSA complaint #10015298 — an unverified report by a vehicle owner.

AIR BAGS

THE AIR BAG LIGHT STAYED ON, THE CRUISE/HORN DOES NOT WORK, AND THE CLOCKSPRING WAS FOUND TO BE DEFECTIVE. THE CLOCKSPRING WAS REPLACED. MR SCC

NHTSA complaint #10011698 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL

NO RESPONSE TO SAFETY RECALL TO REPLACE MINIVAN'S CLOCK SPRING ASSEMBLY. * CONSUMER REQUESTED ASSISTANCE ON REIMBURSEMENT FOR SAFETY RECALL TO REPLACE THE CLOCK SPRING ASSEMBLY. THE AIR BAG LIGHT STAYED ON AND THE HORN WAS INOPERATIVE. *TT

NHTSA complaint #10009722 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL

NO WERE PARTS AVAILABLE, REGARDING RECALL#02V293000. FRONTAL AIR BAGS.

NHTSA complaint #10011190 — an unverified report by a vehicle owner.

AIR BAGS

CONSUMER RECEIVED RECALL CAMPAIGN ID 02V293000 AND HAS MADE SEVERAL ATTEMPTS TO HAVE REMEDY PERFORMED TO NO AVAIL. CURRENTLY, THE AIRBAG LIGHT IS ILLUMINATED ,AND HORN DOES NOT WORK. TOOK VEHICLE IN FOR REMEDY ON 01/16/02 WAS INFORMED THAT THE SERVICE TECHNICIAN WAS NOT IN AND TOLD TO RETURN THE NEXT DAY. CONSUMER CALLED TO CONFIRM APPOINTMENT, AND RETURNED ON 01/17/02, WAS TOLD THE SERVICE TECHNICIAN WAS CURRENTLY OFF SITE ,AND WOULD NOT RETURN UNTIL 2PM, AND THAT THE PART HAD TO BE ORDERED. CONSUMER WAS WORKING AND HAD TO LEAVE. SPOKE WITH SERVICE MANAGER BOB MURRAY AND ATTEMPTED TO SET UP AN APPOINTMENT FOR 01/18/02, BUT WAS INFORMED THAT THE SERVICE TECH DOES NOT WORK ON SATURDAYS. *AK MANAGER ALSO COULD NOT CONFIRM APPT ADVISING CONSUMER WOULD CONTACT ONCE PART ARRIVED. CONSUMER LIVES IN A RURAL AREA AND DEALER IS ONLY OPTION FOR RECALL REMEDY.

NHTSA complaint #10004642 — an unverified report by a vehicle owner.

AIR BAGS

PER CONUSMER THE DEALERSHIP STEARNS DAIMLER CHRYSLER; GRAHAM NC; 336-228-6315; IS REFUSING TO HONOR THE RECALL FOR THE CLOCKSPRING 02 V 293 000. TS

NHTSA complaint #10002168 — an unverified report by a vehicle owner.

AIR BAGS

UPON STARTING THE VEHICLE THE SRS LIGHT ILLUMINATED IT STAYED ON LONGER THAN NORMAL, AND WENT OFF. CONSUMER RESTARTED VEHICLE AND LIGHT CAME BACK ON AGAIN THIS TIME STAYING ON. THE OWNER TOOK VAN TO DEALER AND THEY INFORMED HIM THAT THE AIRBAGS WERE DISABLED, DUE TO A TIMER SPRING. PLEASE DESCRIBE DETAILS. MR

NHTSA complaint #8022589 — an unverified report by a vehicle owner.

AIR BAGS

THE CRUISE CONTROL AND THE HORN WERE INOPERABLE, DUE TO THE SRS LIGHT APPEARING ON THE DASHBOARD. DEALER WAS AWARE OF THE PROBLEM. TS JG.

NHTSA complaint #8022366 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT STAYS ON, HORN AND CRUISE CONTROL DOESN'T WORK SINCE LIGHT HAS BEEN ON. DEALER WANTS $500+ TO FIX. SEVERAL OTHER CHRYSLER OWBNERS HAVE THIS PROBLEM.

NHTSA complaint #766890 — an unverified report by a vehicle owner.

AIR BAGS

MY 'AIR BAG' LIGHT FLICKERED FOR A MONTH AND THEN FINALLY STAYED ON. I DISCOVERED MY HORN DID NOT WORK, OR THE CRUISE CONTROL. I REPLACED THE FUSES, AND THE PROBLEM CONTINUED. I CONTACTED MY REPAIR SHOP AND WAS TOLD OTHER MINIVANS HAD THE SAME PROBLE. HE REFERRED ME TO THE DEALER. THE DEALER WAS WELL AWARE OF THE PROBLEM AND TOLD ME IT WAS THE "CLOCKSWITCH". IT WOULD COST APPROXIMATELY $250 TO REPAIR. HE INFORMED ME THAT MY AIR BAG DOES NOT WORK, IN ADDITION TO THE CRUISE CONTROL AND HORN. I RESEARCHED THE WEB AND FOUND MANY OTHERS HAVE THE SAME PROBLEM. I CONTACTED CHRYSLER, THEY CLAIM IT IS NOT A DEFECT AND NOT A REALL. THIS SHOULD BE A RECALL SINCE OVER 124,511 OF THESE PARTS HAVE BEEN REPLACED, AT THE OWNER'S EXPENSE, AND WHO KNOWS HOW MANY VEHICLES ARE OUT THERE WHERE THE OPERATORS ARE UNAWARE THEIR AIR BAG WILL NOT DEPLOY. THIS IS A SFETY ISSUE!!!!!! PLEASE INVESTIGATE!!!

NHTSA complaint #766226 — an unverified report by a vehicle owner.

AIR BAGS

THE CLOCK SPRING IN THE STEERING WHEEL IS DEFECTIVE RESULTING IN HE HORN, AIRBAG AND CRUISE CONTROL BEING INOPERATIVE.

NHTSA complaint #8017623 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO HORN & THE CRUISE CONTROL ARE INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8017400 — an unverified report by a vehicle owner.

AIR BAGS

WITHOUT PRIOR WARNING WHILE TRAVELING ON HIGHWAY NOTICED THAT THERE WAS NO HORN OR CRUISE CONTROL, AND AIRBAG LIGHT APPEARED ON DASHBOARD.

NHTSA complaint #8017183 — an unverified report by a vehicle owner.