FaultScore

BMW X5 SAV vs Cadillac DTS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW X5 SAV Cadillac DTS
Complaints on file 293 729
Model years covered 2003–2013 2004–2011
Worst model year 2007 2006
Best model year 2013 2009
Crashes reported 14 56
Fires reported 5 30
Injuries reported 13 51
Deaths reported 0 0
Most complained-about part Airbags Electrical System
Share of complaints involving harm 10.9% 18.8%

BMW X5 SAV by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 57 19.5%
Engine & Cooling 48 16.4%
Brakes 32 10.9%
Seats 13 4.4%
Acceleration & Cruise Control 10 3.4%

Cadillac DTS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 180 24.7%
Lights 110 15.1%
Engine & Cooling 97 13.3%
Steering 59 8.1%
Brakes 34 4.7%
Airbags 33 4.5%
Seats 28 3.8%