Buick Lacrosse vs Mercury Sable

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Buick Lacrosse	Mercury Sable
Complaints on file	2,918	7,190
Model years covered	2005–2019	1984–2009
Worst model year	2006	2000
Best model year	2018	2005
Crashes reported	150	406
Fires reported	88	252
Injuries reported	80	264
Deaths reported	1	5
Most complained-about part	Electrical System	Engine & Cooling
Share of complaints involving harm	10.9%	12.9%

Buick Lacrosse by year

415 383 327 343 146 278 244 308 200 90 54 61 42 19 8

05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 595 20.4%

Lights 502 17.2%

Engine & Cooling 257 8.8%

Airbags 252 8.6%

Steering 229 7.8%

Brakes 144 4.9%

Suspension 142 4.9%

Transmission & Drivetrain 139 4.8%

Mercury Sable by year

1 55 105 189 300 220 346 517 981 534 485 391 326 243 302 578 528 541 251 75 112 2 81 27

84 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 08 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,423 19.8%

Suspension 988 13.7%

Transmission & Drivetrain 844 11.7%

Acceleration & Cruise Control 520 7.2%

Brakes 499 6.9%

Electrical System 472 6.6%

Body & Structure 341 4.7%

Steering 337 4.7%