Buick Lucerne vs GMC Envoy

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Buick Lucerne	GMC Envoy
Complaints on file	1,332	3,281
Model years covered	2006–2011	1995–2009
Worst model year	2006	2002
Best model year	2010	2001
Crashes reported	119	218
Fires reported	79	129
Injuries reported	77	164
Deaths reported	3	14
Most complained-about part	Electrical System	Fuel & Propulsion
Share of complaints involving harm	20.9%	16%

Buick Lucerne by year

456 227 321 185 77 66

06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 405 30.4%

Fuel & Propulsion 137 10.3%

Engine & Cooling 106 8.0%

Body & Structure 103 7.7%

Steering 84 6.3%

Airbags 79 5.9%

Brakes 56 4.2%

Acceleration & Cruise Control 45 3.4%

GMC Envoy by year

1 3 1 24 13 41 10 629 511 483 682 470 285 103 25

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 728 22.2%

Electrical System 681 20.8%

Lights 279 8.5%

Engine & Cooling 273 8.3%

Windows, Mirrors & Wipers 213 6.5%

Transmission & Drivetrain 191 5.8%

Airbags 160 4.9%

Brakes 103 3.1%