FaultScore

Cadillac DTS vs BMW 325I

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Cadillac DTS BMW 325I
Complaints on file 729 1,808
Model years covered 2004–2011 1987–2012
Worst model year 2006 2006
Best model year 2009 1993
Crashes reported 56 71
Fires reported 30 103
Injuries reported 51 76
Deaths reported 0 2
Most complained-about part Electrical System Airbags
Share of complaints involving harm 18.8% 13.9%

Cadillac DTS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 180 24.7%
Lights 110 15.1%
Engine & Cooling 97 13.3%
Steering 59 8.1%
Brakes 34 4.7%
Airbags 33 4.5%
Seats 28 3.8%

BMW 325I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks