Cadillac Escalade vs Chevrolet Cruze

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Cadillac Escalade	Chevrolet Cruze
Complaints on file	2,367	5,786
Model years covered	1999–2026	2010–2019
Worst model year	2007	2014
Best model year	2026	2017
Crashes reported	135	479
Fires reported	78	137
Injuries reported	110	226
Deaths reported	3	3
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	13.8%	14.6%

Cadillac Escalade by year

46 96 3 164 111 99 64 26 320 180 89 47 53 32 24 30 145 123 78 29 29 16 101 119 199 70 32 42

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 549 23.2%

Airbags 328 13.9%

Electrical System 278 11.7%

Brakes 184 7.8%

Transmission & Drivetrain 180 7.6%

Other & Unspecified 116 4.9%

Fuel & Propulsion 105 4.4%

Suspension 74 3.1%

Chevrolet Cruze by year

2 1,116 1,354 936 1,106 383 395 295 166 33

10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,401 24.2%

Electrical System 761 13.2%

Transmission & Drivetrain 677 11.7%

Other & Unspecified 468 8.1%

Brakes 383 6.6%

Stability & Traction Control 382 6.6%

Steering 377 6.5%

Fuel & Propulsion 273 4.7%