Chevrolet Pickup vs Toyota Matrix

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Pickup	Toyota Matrix
Complaints on file	585	1,422
Model years covered	1972–2003	2002–2012
Worst model year	1997	2009
Best model year	2003	2011
Crashes reported	42	170
Fires reported	7	14
Injuries reported	24	86
Deaths reported	0	2
Most complained-about part	Brakes	Airbags
Share of complaints involving harm	12.5%	19.1%

Chevrolet Pickup by year

4 2 2 1 13 17 8 60 90 75 113 60 51 37 19 21 12

72 73 75 78 90 91 92 94 95 96 97 98 99 00 01 02 03

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 126 21.5%

Windows, Mirrors & Wipers 106 18.1%

Tires 62 10.6%

Fuel & Propulsion 40 6.8%

Transmission & Drivetrain 34 5.8%

Steering 34 5.8%

Engine & Cooling 26 4.4%

Electrical System 25 4.3%

Toyota Matrix by year

2 314 175 260 212 109 56 224 55 10 5

02 03 04 05 06 07 08 09 10 11 12

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 409 28.8%

Transmission & Drivetrain 181 12.7%

Acceleration & Cruise Control 145 10.2%

Engine & Cooling 136 9.6%

Electrical System 99 7.0%

Brakes 73 5.1%

Tires 70 4.9%

Steering 55 3.9%