FaultScore

Chrysler Pacifica Plug-In Hybrid vs Mercedes Benz E350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chrysler Pacifica Plug-In Hybrid Mercedes Benz E350
Complaints on file 1,077 2,686
Model years covered 2017–2025 2003–2017
Worst model year 2018 2014
Best model year 2024 2004
Crashes reported 19 142
Fires reported 30 78
Injuries reported 10 112
Deaths reported 0 3
Most complained-about part Electrical System Fuel & Propulsion
Share of complaints involving harm 5.5% 12.5%

Chrysler Pacifica Plug-In Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Mercedes Benz E350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 765 28.5%
Airbags 397 14.8%
Engine & Cooling 218 8.1%
Brakes 204 7.6%
Suspension 117 4.4%