Ford Aerostar vs KIA Soul

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Aerostar	KIA Soul
Complaints on file	3,109	7,574
Model years covered	1986–2000	2010–2025
Worst model year	1993	2015
Best model year	1999	2024
Crashes reported	268	411
Fires reported	516	483
Injuries reported	180	286
Deaths reported	11	15
Most complained-about part	Electrical System	Engine & Cooling
Share of complaints involving harm	31.4%	15.8%

Ford Aerostar by year

72 140 230 328 254 282 439 541 384 204 124 83 4 13 11

86 87 88 89 90 91 92 93 94 95 96 97 98 99 00

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 685 22.0%

Transmission & Drivetrain 433 13.9%

Brakes 351 11.3%

Engine & Cooling 233 7.5%

Fuel & Propulsion 214 6.9%

Airbags 141 4.5%

Acceleration & Cruise Control 138 4.4%

Seat Belts 136 4.4%

KIA Soul by year

195 271 673 869 1,228 1,223 1,155 356 297 198 509 314 133 90 42 21

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,527 46.6%

Other & Unspecified 636 8.4%

Electrical System 526 6.9%

Steering 518 6.8%

Transmission & Drivetrain 426 5.6%

Fuel & Propulsion 366 4.8%

Brakes 358 4.7%

Lights 259 3.4%