Ford Aerostar vs KIA Soul

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Aerostar	KIA Soul
Complaints on file	3,109	7,523
Model years covered	1986–2000	2010–2025
Worst model year	1993	2015
Best model year	1999	2024
Crashes reported	268	409
Fires reported	516	479
Injuries reported	180	284
Deaths reported	11	15
Most complained-about part	Electrical System	Engine & Cooling
Share of complaints involving harm	31.4%	15.8%

Ford Aerostar by year

72 140 230 328 254 282 439 541 384 204 124 83 4 13 11

86 87 88 89 90 91 92 93 94 95 96 97 98 99 00

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 685 22.0%

Transmission & Drivetrain 433 13.9%

Brakes 351 11.3%

Engine & Cooling 233 7.5%

Fuel & Propulsion 214 6.9%

Airbags 141 4.5%

Acceleration & Cruise Control 138 4.4%

Seat Belts 136 4.4%

KIA Soul by year

193 270 673 866 1,223 1,222 1,142 355 292 196 499 310 133 86 42 21

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 3,505 46.6%

Other & Unspecified 629 8.4%

Electrical System 523 7.0%

Steering 517 6.9%

Transmission & Drivetrain 424 5.6%

Fuel & Propulsion 363 4.8%

Brakes 357 4.7%

Lights 258 3.4%