Ford Contour vs Chrysler Pacifica

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Contour	Chrysler Pacifica
Complaints on file	4,570	10,755
Model years covered	1993–2001	2003–2026
Worst model year	1995	2018
Best model year	1994	2024
Crashes reported	211	336
Fires reported	167	145
Injuries reported	174	181
Deaths reported	6	6
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	12.2%	6.2%

Ford Contour by year

5 13 1,323 858 314 1,189 616 248 4

93 94 95 96 97 98 99 00 01

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 704 15.4%

Electrical System 646 14.1%

Transmission & Drivetrain 435 9.5%

Brakes 366 8.0%

Suspension 305 6.7%

Fuel & Propulsion 284 6.2%

Windows, Mirrors & Wipers 232 5.1%

Body & Structure 231 5.1%

Chrysler Pacifica by year

1 1,332 1,802 1,056 481 155 6 2,378 1,377 480 270 681 356 248 72 40 20

03 04 05 06 07 08 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,412 22.4%

Electrical System 1,443 13.4%

Transmission & Drivetrain 1,429 13.3%

Body & Structure 1,093 10.2%

Steering 755 7.0%

Other & Unspecified 728 6.8%

Fuel & Propulsion 643 6.0%

Suspension 493 4.6%