FaultScore

Ford Contour vs Chrysler Pacifica

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Contour Chrysler Pacifica
Complaints on file 4,570 10,659
Model years covered 1993–2001 2003–2026
Worst model year 1995 2018
Best model year 1994 2024
Crashes reported 211 336
Fires reported 167 141
Injuries reported 174 179
Deaths reported 6 6
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 12.2% 6.2%

Ford Contour by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Chrysler Pacifica by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,402 22.5%
Electrical System 1,426 13.4%
Body & Structure 1,092 10.2%
Steering 725 6.8%
Suspension 493 4.6%