GMC Envoy vs Dodge Journey

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	GMC Envoy	Dodge Journey
Complaints on file	3,281	7,994
Model years covered	1995–2009	2007–2020
Worst model year	2002	2009
Best model year	2001	2008
Crashes reported	218	350
Fires reported	129	163
Injuries reported	164	278
Deaths reported	14	3
Most complained-about part	Fuel & Propulsion	Electrical System
Share of complaints involving harm	16%	9.9%

GMC Envoy by year

1 3 1 24 13 41 10 629 511 483 682 470 285 103 25

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 728 22.2%

Electrical System 681 20.8%

Lights 279 8.5%

Engine & Cooling 273 8.3%

Windows, Mirrors & Wipers 213 6.5%

Transmission & Drivetrain 191 5.8%

Airbags 160 4.9%

Brakes 103 3.1%

Dodge Journey by year

7 12 2,091 1,484 253 623 509 645 871 613 316 347 134 89

07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,106 26.3%

Engine & Cooling 1,038 13.0%

Brakes 1,010 12.6%

Airbags 636 8.0%

Other & Unspecified 614 7.7%

Transmission & Drivetrain 496 6.2%

Steering 340 4.3%

Seats 303 3.8%