Scion XB vs Ford Freestar

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Scion XB	Ford Freestar
Complaints on file	1,291	3,223
Model years covered	2003–2015	2004–2007
Worst model year	2006	2004
Best model year	2004	2007
Crashes reported	156	43
Fires reported	37	28
Injuries reported	86	46
Deaths reported	2	1
Most complained-about part	Airbags	Transmission & Drivetrain
Share of complaints involving harm	21.8%	3.7%

Scion XB by year

1 47 122 301 3 424 172 66 61 58 19 9 8

03 04 05 06 07 08 09 10 11 12 13 14 15

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 341 26.4%

Windows, Mirrors & Wipers 226 17.5%

Engine & Cooling 116 9.0%

Brakes 95 7.4%

Body & Structure 92 7.1%

Electrical System 85 6.6%

Acceleration & Cruise Control 73 5.7%

Steering 48 3.7%

Ford Freestar by year

1,600 1,093 453 77

04 05 06 07

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 1,860 57.7%

Engine & Cooling 254 7.9%

Electrical System 250 7.8%

Body & Structure 138 4.3%

Seats 122 3.8%

Brakes 116 3.6%

Acceleration & Cruise Control 101 3.1%

Steering 53 1.6%