FaultScore

Suzuki XL-7 vs Mercedes Benz E500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Suzuki XL-7 Mercedes Benz E500
Complaints on file 219 546
Model years covered 2001–2006 2003–2009
Worst model year 2004 2005
Best model year 2001 2006
Crashes reported 39 14
Fires reported 9 2
Injuries reported 18 13
Deaths reported 3 0
Most complained-about part Airbags Fuel & Propulsion
Share of complaints involving harm 31.5% 5.3%

Suzuki XL-7 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 45 20.5%
Brakes 28 12.8%
Acceleration & Cruise Control 24 11.0%
Engine & Cooling 19 8.7%
Electrical System 15 6.8%
Transmission & Drivetrain 14 6.4%
Steering 11 5.0%
Body & Structure 10 4.6%

Mercedes Benz E500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 240 44.0%
Brakes 107 19.6%
Suspension 58 10.6%
Electrical System 19 3.5%
Airbags 18 3.3%
Other & Unspecified 12 2.2%