Tesla Model X vs Saturn ION
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Tesla Model X | Saturn ION |
|---|---|---|
| Complaints on file | 2,399 | 5,471 |
| Model years covered | 2016–2026 | 2003–2008 |
| Worst model year | 2016 | 2006 |
| Best model year | 2024 | 2005 |
| Crashes reported | 353 | 334 |
| Fires reported | 23 | 23 |
| Injuries reported | 125 | 175 |
| Deaths reported | 5 | 4 |
| Most complained-about part | Driver Assist & Collision Avoidance | Steering |
| Share of complaints involving harm | 21.1% | 9.8% |
Tesla Model X by year
What breaks
Driver Assist & Collision Avoidance
365
15.2%
Other & Unspecified
353
14.7%
Suspension
332
13.8%
Electrical System
300
12.5%
Steering
259
10.8%
Body & Structure
143
6.0%
Acceleration & Cruise Control
124
5.2%
Brakes
100
4.2%
Saturn ION by year
What breaks
Steering
1,724
31.5%
Electrical System
1,598
29.2%
Fuel & Propulsion
583
10.7%
Engine & Cooling
288
5.3%
Airbags
263
4.8%
Transmission & Drivetrain
202
3.7%
Acceleration & Cruise Control
116
2.1%
Lights
106
1.9%