FaultScore

Volkswagen E-Golf vs Suzuki XL-7

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen E-Golf Suzuki XL-7
Complaints on file 88 219
Model years covered 2015–2019 2001–2006
Worst model year 2004
Best model year 2001
Crashes reported 0 39
Fires reported 2 9
Injuries reported 2 18
Deaths reported 0 3
Most complained-about part Electrical System Airbags
Share of complaints involving harm 4.5% 31.5%

Volkswagen E-Golf by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Other & Unspecified 14 15.9%
Fuel & Propulsion 12 13.6%
Engine & Cooling 11 12.5%
Transmission & Drivetrain 7 8.0%
Steering 3 3.4%
Acceleration & Cruise Control 3 3.4%
Brakes 2 2.3%

Suzuki XL-7 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 45 20.5%
Brakes 28 12.8%
Acceleration & Cruise Control 24 11.0%
Engine & Cooling 19 8.7%
Electrical System 15 6.8%
Transmission & Drivetrain 14 6.4%
Steering 11 5.0%
Body & Structure 10 4.6%