Owners have filed 168 complaints
about the 2001 Dodge RAM 3500 with NHTSA between 2000 and 2020.
The largest single group is the body & structure.
Across this model's run it ranks 11 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Dodge RAM 3500. 50 means typical for this
model; 100 means roughly double.
Severity — 83
16.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 21
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
617.1%
Front
617.1%
Automatic Transmission
617.1%
Sidewall
411.4%
Frontal
411.4%
Gear BOX (Other Than Rack AND Pinion)
38.6%
Foundation Components
38.6%
Hydraulic Power Assist System
38.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.0%
1,000 – 9,999 miles
22.0%
10,000 – 24,999 miles
77.1%
25,000 – 49,999 miles
1212.2%
50,000 – 74,999 miles
2222.4%
75,000 – 99,999 miles
1919.4%
100,000 – 149,999 miles
1818.4%
150,000+ miles
1717.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2000peak 7Jul 2020
NHTSA investigations into the 2001 Dodge RAM 3500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE08047Opened 25 Jul 2008Closed 17 Dec 2008LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2000-2001 DODGE RAM PICKUP HOOD LATCH
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP...
PE02049Opened 3 Jun 2002Closed 1 Oct 2002TIRES
TIRE VALVE
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
North Walpole, NHCrash
TIRES
2001 DODGE RAM 3500. UNIT #1 WAS WESTBOUND ON THE OHIO TURNPIKE IN THE DRIVING LANE. UNIT #2 WAS EASTBOUND ON THE OHIO TURNPIKE IN THE DRIVING LANE. UNIT #1 HAD A RIGHT REAR OUTSIDE TIRE BLOWOUT, WHICH CAUSED THE OTHER DUAL TIRE TO BREAK OFF. THE TIRES CROSSED THE MEDIAN AND STRUCK UNIT #2 IN LEFT FRONT CAUSING DAMAGE. *LN (OHIO TRAFFIC CRASH REPORT # 10-0251-89)
NHTSA complaint #10415921 — an unverified report by a vehicle owner.
at 217,000 milesWillis, TXCrash
AIR BAGS:FRONTAL
FRIDAY FEB. 4, 2011 MY SON WAS IN A ACCIDENT IN HIS 2001 DODGE TRUCK HIS AIRBAG DIDN'T DEPLOY.
NHTSA complaint #10381373 — an unverified report by a vehicle owner.
Euclid, OH1 injured
WHEELS:LUGS/NUTS/BOLTS/STUDS
2001 DODGE RAM 3500, VEHICLE LOST ONE TIRE WHILE DRIVING. *BF THE WHEEL SEPARATED AND CONTINUED ROLLING INTO THE PATH OF ANOTHER VEHICLE. OHIO CRASH REPORT 10-0712-90 UPDATED 06/15/10 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/02/10
NHTSA complaint #10321972 — an unverified report by a vehicle owner.
at 22,000 milesWebster, FLCrash
FUEL SYSTEM, DIESEL
FUEL GAUGE READS HALF FULL AND IT IS EMPTY. I HAVE PUT IN 6 FUEL SENDING UNITS AND IT WILL LAST 6 TO 9 MONTHS AND THE GAUGE WILL SLOWLY START TO SHOW FUEL IN TANK AND IT IS EMPTY. THIS IS A VERY COMMON PROBLEM WITH ALL DIESELS. LAST TIME I WAS RAN OUT OF FUEL IN THE FAST LANE OF I-75 IN FLORIDA. CARS WOUND UP IN THE MEDIAN AND SHOULDER CAUSE MY TRUCK WAS DEAD IN THE FAST LANE. GAUGE READ A LITTLE OVER HALF A TANK OF FUEL. THIS IS GOING TO GET SOMEONE KILLED.
NHTSA complaint #10317220 — an unverified report by a vehicle owner.
at 98,700 milesPigeon-Forge, TNCrash
VEHICLE SPEED CONTROL
ON ANY CUMMINS POWERED DODGE TRUCK BUILT AFTER 1998 1/2 THE THROTTLE POSITIONING SENSOR IS MALFUNCTIONING SHUTTING DOWN THE MOTOR WITHOUT WARNING CAUSING THE VEHICLE TO SLOW VERY RAPIDLY AND TO TOTALLY LOSES POWER. WHEN THIS OCCURS THE DRIVER IS WITHOUT POWER UNTIL THE SENSOR DECIDES TO WORK AGAIN. TWO WEEKS AGO THIS PROBLEM OCCURRED CAUSING A ACCIDENT IN RUSH HOUR TRAFFIC, DRIVER WAS RUN OVER BY SEMI TRUCK IN RUSH HOUR TRAFFIC. SHOULD SOMEONE BE TOWING A CAMPER OR TRAILER UP HILL AND THIS TAKES PLACE THE VEHICLE COULD STOP SUDDENLY ALLOWING THE VEHICLE TO BE REAR ENDED VIOLENTLY OR THOSE WITHOUT MUCH TOWING EXPERIENCE TO LOSE CONTROL OF VEHICLE. THIS PROBLEM OCCURS REGARDLESS OF SPEED OR TOWING. I AM COMMERCIAL DRIVER AND HAVE HAD THIS HAPPEN APPROXIMATELY 30 TIMES IN ALL KINDS OF WEATHER AND TRAFFIC. CHYRSLER/DODGE REFUSES TO ALLOW ME TO SPEAK WITH A REP AND CUMMINS HAS DISCONTINUED PUTTING THIS PART ON MOTORS. SOMEONE IS GOING TO GET KILLED IF SOMETHING IS NOT DONE SOON.. I PERSONALLY KNOW APPROXIMATELY 50 TRUCK WITH THIS PROBLEM AND COST TO FIX IS 1400$ WHEN PARTS STORES SELL SENSORS FOR 200$. I WANT TO SPEAK WITH SOMEONE ABOUT THIS PROBLEM AS I AM A RETIRED TRUCK DRIVER AND SEE A VERY DANGEROUS PROBLEM HERE IF IT HAPPENS TO A INEXPERIENCED DRIVER.
NHTSA complaint #10162310 — an unverified report by a vehicle owner.
at 98,700 milesPigeon-Forge, TNCrash
FUEL SYSTEM, DIESEL
ON ANY CUMMINS POWERED DODGE TRUCK BUILT AFTER 1998 1/2 THE THROTTLE POSITIONING SENSOR IS MALFUNCTIONING SHUTTING DOWN THE MOTOR WITHOUT WARNING CAUSING THE VEHICLE TO SLOW VERY RAPIDLY AND TO TOTALLY LOSES POWER. WHEN THIS OCCURS THE DRIVER IS WITHOUT POWER UNTIL THE SENSOR DECIDES TO WORK AGAIN. TWO WEEKS AGO THIS PROBLEM OCCURRED CAUSING A ACCIDENT IN RUSH HOUR TRAFFIC, DRIVER WAS RUN OVER BY SEMI TRUCK IN RUSH HOUR TRAFFIC. SHOULD SOMEONE BE TOWING A CAMPER OR TRAILER UP HILL AND THIS TAKES PLACE THE VEHICLE COULD STOP SUDDENLY ALLOWING THE VEHICLE TO BE REAR ENDED VIOLENTLY OR THOSE WITHOUT MUCH TOWING EXPERIENCE TO LOSE CONTROL OF VEHICLE. THIS PROBLEM OCCURS REGARDLESS OF SPEED OR TOWING. I AM COMMERCIAL DRIVER AND HAVE HAD THIS HAPPEN APPROXIMATELY 30 TIMES IN ALL KINDS OF WEATHER AND TRAFFIC. CHYRSLER/DODGE REFUSES TO ALLOW ME TO SPEAK WITH A REP AND CUMMINS HAS DISCONTINUED PUTTING THIS PART ON MOTORS. SOMEONE IS GOING TO GET KILLED IF SOMETHING IS NOT DONE SOON.. I PERSONALLY KNOW APPROXIMATELY 50 TRUCK WITH THIS PROBLEM AND COST TO FIX IS 1400$ WHEN PARTS STORES SELL SENSORS FOR 200$. I WANT TO SPEAK WITH SOMEONE ABOUT THIS PROBLEM AS I AM A RETIRED TRUCK DRIVER AND SEE A VERY DANGEROUS PROBLEM HERE IF IT HAPPENS TO A INEXPERIENCED DRIVER.
NHTSA complaint #10162310 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 30,000 milesPlacitas, NM
STEERING
AT SPEEDS ABOVE 55 MPH AND AS SEMI TRUCKS PASS ME THIS ROADTREK 190 VERILITE DODGE RAM 3500 UNCONTROLABLY MOVE A FOOT TO 2 FEET TOWARD THE CENTER LINE OF THE ROAD WHICH I FEAR COULD CAUSE A HEAD ON COLLISION. I HAVE TRIED VARIOUS TIRE PRESSURES TO REMEDY THE PROBLEM WITHOUT SUCCESS. I BASICALLY LOOSE CONTROL OF THE STEERING. THE VEHICLE HAS ONLY 30,000 MILES AND EXCELLENT TREAD ON TIRES.
NHTSA complaint #11337416 — an unverified report by a vehicle owner.
at 76,000 milesRhoadesville, VA
UNKNOWN OR OTHER
THE DASHBOARD HAS CRUMPLED UP AND CAVE IN THE PLASTIC HAS DETERIORATED ALSO RUST HAS DEVELOPED UNDER THE DOORS AN UNDERBODY
NHTSA complaint #11325699 — an unverified report by a vehicle owner.
at 155,000 milesFort Mohave, AZ
POWER TRAIN
MY TRUCK WAS IN PARK BUT STILL RUNNING. I GOT OUT TO SHUT THE GATE AND THE TRUCK STARTED TO ACCELERATE BACKWARDS, ROLLING THROUGH MY GATE, KNOCKING DOWN PART OF A NEIGHBOR'S FENCE, OVER TWO CEMENT PARKING STOPS AND INTO A TREE. WHEN I GOT TO THE TRUCK, IT WAS STILL RUNNING AND STILL IN PARK.
NHTSA complaint #11109759 — an unverified report by a vehicle owner.
at 300,000 milesBallantine, MT
AIR BAGS
MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.
NHTSA complaint #11048142 — an unverified report by a vehicle owner.
at 300,000 milesBallantine, MT
UNKNOWN OR OTHER
MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.
NHTSA complaint #11048142 — an unverified report by a vehicle owner.
at 90,000 milesYreka, CA
STRUCTURE:BODY
PLASTIC DASH IS CRACKING AND LOOSE SHARP PIECES HAVE BEEN COMING OFF INTO THE CABIN
NHTSA complaint #10947754 — an unverified report by a vehicle owner.
at 300,000 milesRice, VA
TIRES
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH BF GOODRICH MUD TERRAIN T/A KM2 (NA) TIRES, SIZE: LT255/85R16. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL NOISE WAS HEARD NEAR THE REAR DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE SWAYED FROM SIDE TO SIDE; HOWEVER, THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS BLOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE REAR DRIVER SIDE TIRE AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 300,000 AND THE TIRE FAILURE MILEAGE WAS 10,000. THE VIN AND DOT NUMBER WERE UNAVAILABLE.
NHTSA complaint #10760931 — an unverified report by a vehicle owner.
at 72,000 milesAlvin, TX
UNKNOWN OR OTHER
THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?
NHTSA complaint #10750341 — an unverified report by a vehicle owner.
at 72,000 milesAlvin, TX
STRUCTURE:BODY
THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?
NHTSA complaint #10750341 — an unverified report by a vehicle owner.
at 72,000 milesAlvin, TX
ELECTRICAL SYSTEM
THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?
NHTSA complaint #10750341 — an unverified report by a vehicle owner.
at 75,000 milesCommerce, TX
WHEELS
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 TO 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD THE "DEATH WOBBLE". THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 03/09/16*LJ
NHTSA complaint #10744998 — an unverified report by a vehicle owner.
at 75,000 milesCommerce, TX
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 TO 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD THE "DEATH WOBBLE". THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 03/09/16*LJ
NHTSA complaint #10744998 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD.
NHTSA complaint #10668547 — an unverified report by a vehicle owner.
Houston, TX
ENGINE AND ENGINE COOLING
I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD.
NHTSA complaint #10668547 — an unverified report by a vehicle owner.
Houston, TX
STRUCTURE
I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD.
NHTSA complaint #10668547 — an unverified report by a vehicle owner.
at 118,700 milesNM, NM
TIRES
DRIVING 55MPH, BFG CMM TA TIRE SEPARATION AT TREAD BELT EDGE. STILL HAVE TIRE.
NHTSA complaint #10637030 — an unverified report by a vehicle owner.
at 87,000 milesShubuta, MS
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000
NHTSA complaint #10604523 — an unverified report by a vehicle owner.
at 87,000 milesShubuta, MS
STRUCTURE
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000
NHTSA complaint #10604523 — an unverified report by a vehicle owner.
at 87,000 milesShubuta, MS
ENGINE
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000
NHTSA complaint #10604523 — an unverified report by a vehicle owner.
at 151,000 milesRoyersford, PA
STRUCTURE
2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT.
NHTSA complaint #10551477 — an unverified report by a vehicle owner.
at 125,000 milesMadisonville, TN
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL INJECTOR PUMP FAILED TWICE WITHIN A YEAR AND A HALF. THE FIRST TIME THE FAILURE OCCURRED, THE CONTACT WAS TOLD THAT IT WAS BECAUSE THE FUEL PUMP HAD FAILED. THE CONTACT WAS ADVISED TO ADD FUEL PRESSURE GAUGES BECAUSE IT WOULD HELP THE INJECTOR PUMP NOT TO FAIL IF THE FUEL PUMP FAILED A SECOND TIME. THE CONTACT STATED THAT THE REMEDY DID KEEP THE FUEL PUMP FROM FAILING HOWEVER, THE FUEL INJECTOR PUMP FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON FOR HER PARTICULAR VEHICLE. THE DEALER REROUTED THE FUEL PUMP IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE AND FAILURE MILEAGES WERE 125,000.
NHTSA complaint #10482042 — an unverified report by a vehicle owner.
at 125,000 milesChicago, IL
TIRES
TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH MICHELIN XCX TIRES, SIZE: 235/85R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS FOUND THAT THE BELTS ON THE PASSENGER'S SIDE FRONT TIRE HAD FAILED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO A MISALIGNMENT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10478140 — an unverified report by a vehicle owner.
at 60,000 milesAntelope, CA
VISIBILITY:WINDSHIELD
APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED.
NHTSA complaint #10472962 — an unverified report by a vehicle owner.
at 60,000 milesAntelope, CA
STRUCTURE
APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED.
NHTSA complaint #10472962 — an unverified report by a vehicle owner.
at 150,000 milesThomasville, AL
POWER TRAIN
TL* THE CONTACT OWNS A 2001 DODGE 3500. THE CONTACT STATED THAT HE NOTICED SMOKE EMITTING FROM THE TAIL PIPE AS THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT HAD TO WAIT FOR THE SMOKE TO CEASE BEFORE THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIAGNOSIS WHO STATED THAT THEY NEEDED TO REPLACE THE FUEL FILTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10472083 — an unverified report by a vehicle owner.